Bitcoin Forum

Hello Bitcointalk Community,

I am being scammed by Fixedfloat they are holding my money hostage and wont send them no matter what proof I send, they keep asking for new proofs every time, basically just wasting my time with no intention to send the money, here is the full story:

I'm a developer, I provide a service and I get paid for it, a guy approached me for a website, and I did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, I decided to exchange it directly to xmr because I wanted to hold some xmr as  a long term investment. he sent it in two transactions one before the work started and one after, I didn't notice at the time, but after I finished the work I found out that fixedfloat are freezing my money and the reason is they believe it was obtained by criminal means! so I contacted, and:

> First they asked for proof, I sent them screenshots, of my Telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity

> then they asked for chat exports from telegram, I did that and sent it to them, they said it's manipulated and that somehow I edited the chat exports?? which is really weird

> so this time they wanted a video recording for the conversation, and I also did that and sent them the recording

- So everything they asked for I provided them with, and they still didn't release my money, they sent a screenshot that 2.2% of the money is related to darknet, thats 2.2% from 8000 EUR  which is exactly 160 EUR, so for 160 EUR my whole 8000 EUR is freezed (https://i.ibb.co/7XBtjb4/IQ8jYY.png), and every proof they wanted I gave it to them

> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 user who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, I cant go and ask him to provide sensitive information about his finances and force him to make his private information public



The guy received his website, and the service is complete so now I'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and I proved that to them with enough evidence, they are aware that I'm the one who opened the exchange in Fixedfloat and sent my customer the address, the money now belongs to me why would I need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on Bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
I provide a service and I get paid for it!

- Basically Fixedfloat have no intention to give my money back, they just asking me question expecting that I cant answer them, and when I have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!

So for just a 2.2% they going to keep the whole fund to themselves! they are not a legal entity that should do that.According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are PIMP and you they will keep whole 500k so you don't have it.This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!

Pictures will be placed below:

Bestchange info about transaction they sended me
https://i.ibb.co/7XBtjb4/IQ8jYY.png

Conversation with FixedFloat

First Reply:
https://i.ibb.co/sJ5pbgm/x1.png
Second Reply:

https://i.ibb.co/hckJF8K/x2.png
Third Reply:

https://i.ibb.co/vVJNpK1/x3.png
Fourth Reply:

https://i.ibb.co/zJ8J7Hb/x4.png
Fifth Reply:

https://i.ibb.co/VVb1YXv/x5.png
Proof they knew that user sent it for first time and they acknowledged it.

January 7 post on bestchange

https://i.ibb.co/HdZ4swM/x8.png

Screenshots of First transactions:

https://i.ibb.co/Prt1mxq/txid.png

Screenshot of second transaction

https://i.ibb.co/Mfjw9z6/txid2.png
Now due surge of xmr price calculate how much money fixedfloat service costed me.

This is them on this very forum saying what contradicts with my CASE!

https://i.ibb.co/B4SJftY/ff1.png

https://i.ibb.co/vmTftfP/ff2.png

Hey buddy, First, sorry for the inconvenience that this might have put you through. Second, I must say you made the mistake of receiving a payment that's not coming from your own address directly into an exchange account. Tinted coins are real, and they are being taken seriously. We don't like it, but they have been put in place by some regulators just as an excuse to confiscate users funds for any reason they can tag to it.
 
Due to the high rate of tinted addresses and all of that, it was a very bad idea to receive the coin with a centralised exchange, especially for an amount that is above $1,000. Any exchange that is licenced and operates under any legal body always has some algorithm that helps them detect addresses that have tinted funds on them, which could be what you are facing right now.
 
Lucky for you, the exchange in question has an ANN thread here on this forum, but the bad news is the thread has been inactive for a very long time now, which means their representative hasn't come here to update it, and the representative account has not been active since last year either.
Fixedfloat ANN thread 1: https://bitcointalk.org/index.php?topic=5103574.0
Fixedfloat ANN thread 2: https://bitcointalk.org/index.php?topic=5119443.0
Representative profile: https://bitcointalk.org/index.php?action=profile;u=2387384
 
If the email attached to the representative's account is active, sending them a personal message here on this forum referencing this thread might call to their attention if they get the mail. There is no harm in trying, but it may lead to a dead end.

They are doing this as you said just to keep money for themself and yeah i did send email to them with thread link thats why i need community reaction to all this and why i placed all evidence so everyone can get clear picture of clear actions they do unfortunately you can't do anything about it law side as they ooperate in offshore juridistion and theye dont have any governing body only thing they are afraid is sanctions they can be placed upon but until my matter is resolved i will post on every possible website daily  as reminder that today me tommorow you. even after recieving all evidence they refuse to carry and transfer my coins and even if they respond it will be carefully placed PR copy paste message they place always to everyone and on top of that they will lie i've used them for years now and always watched thread like ethis until it happend to me.

Hello!

Let me share one trick with you. Before accept any crypto payment from anybody ask him address of this wallet. After that go to AML check bot and look his AML risk %. Only after this accept money.

You already have reply from fixedfloat:

Hello,

The exchanger sent us information concerning your issue.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent has High Risk, in particular Darknet Marketplace (screenshot: https://bc.to/IQ8jYY ).

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations ( https://fixedfloat.com/en/terms-of-service#terms_section_7 ), additional verification is required to consider a refund.
You agreed to the rules and the AML policy of the exchanger when creating the order.

As the exchanger informed you haven't provided the whole information yet. In order to proceed the issue, please, send requested data to FixedFloat.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.

YOU HAVE HIGH RISK BRO, no way... be more clever in future... GOOD LUCK!

That's old bestchange comment i updated them that i delivered all proof that they asked me. read thread again and according to this AML 98% of money is not tainted only 2% that's very absurd bro. can you share me link of that aml bot?

OK understand! wish you good luck! hope you can get this money back!

https://t.me/AlfaBitAml_bot

These last two screenshots of their own statement I quoted above, I believe you take it from this thread (https://bitcointalk.org/index.php?topic=5424907.0). Here, let me give you [almost] the whole statement that depicting their stance of these kind of cases even better,


Send it to their customer service, say that it's their own statement and stance, and point it out that you met every criteria they set themselves: you received the fund honestly [through some web designing work], the source of the fund is a payment for your work, that's proven from the intensive and intrusive proof-of-convesation they asked, and that you have zero idea that the fund is being involved with a crime, given you'll quite likely not asking each of your customer something like, "is this money legal?"

Point it out to their customer service too that they probably violate their own statement of valuing confidentiality when they ask for your telegram details.

Yes sir i was watching your discussion with them and i toke it and screenshoted it thankfully for you posting that a year earlier that gives me hard proof of my situation and their contradictions i can thank your for confronting them with all questions that they could not answer,Yes sir met all criteria they asked who sended me what sended me how did they find me video recorded whole conversation offered them to show work i did and what guy will do with website and why did i choose xmr why did i open exchange everything that theye asked i replied and they  were aware of that i told them all that you said and they want to talk to my customer who i think wont care even a bit since he got all job from me i can only refuse to do maintance on me but that again will ruin my reputation as developler my hands are tied and i depend on community reaction to their contradictions to help resolve my case i am so glad you commented as you were only one fighting their own words

Have you read their TOS page?
I am sure they can claim you agreed with anything written in their terms when you used their exchange:
https://fixedfloat.com/terms-of-service

This is not the first time I hear complains about Fixedfloat exchange, but they are known to have very low rating and they could even ask for kyc with personal ID verification to get your coins back.

1st, what's done is done, I'm sorry that you have to go through this painful process but you have to. Next time stick to more reputable platforms.

2nd, what the actual F? They SHOULD NOT ask for Telegram conversations whatsoever, that's against the law!

3rd, a good chunk of the crypto tokens have been through darknet wallets at least once and that IS NOT a reason to freeze your money.

4th, ONLY BANKS and electronic money institutions can ask for a SoF documents, not a crypto swapping platform like FF.

5th, at screenshot number 2, they say that a refund is only possible if you can provide them with evidence...WHICH AGAIN, IS AGAINST THE LAW! Even banks will send the money back to the originating address, no questions asked, if your "evidence" does not satisfy them, SO THEY CANNOT KEEP IT FROZEN!

Now to their Terms of Service, which are as predatory as they can be:

Point 7.8 says: "If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."

They do not have proof that you got these funds through illicit means, for that reason they cannot get LEA's involved, HOWEVER, if I were you I'd file a complaint with Interpol as soon as possible.

Point 7.9 says: "In some cases, when for objective reasons the User cannot provide sufficient evidence of the source of the funds received, as well as in the case of a personal acquaintance of the sender with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.", this one is already labeling the sender as a criminal, for which they have absolutely no proof to do so.


Fixedfloat is scammy and scummy, as someone who has worked in the blockchain investigation field in the past, with the information you have provided, there is absolutely no reason for them to freeze your funds! I say they want to keep your money and you should fight for it.

Worst thing is they force me now litterly force me to get my customer to reach to them i am calling him in middle of night on telegram and he is pissing me off for that and i bet he will say its your problem i think i will be first guy who killed himsef over being blocked his own money my luck is really fucked up i got job after 2 year being unemployed worked always below developler average payment and finnaly when i got experience and start to get reputation i get fucked on my first big payment job i will let you guys know what is status daily i contacted everyone i could and they are all as shocked as you are. i provided everyone proof and same thing i providoed to them it's just pointless they are like robots constantly saying one thing this is worst than CCP blocking money of people what the fuck is happening with world at this moment that always bat is broken on back of honest

Asking you to ask your customer to provide supporting evidence of the legality of funds [or whatever they asked him to provide] is rather counterproductive and make little to no sense.

Let's assume for a second that you are indeed doing criminal activity, stealing fund or whatever, and that customer is your partner, or even yourself pretending to be that second party. By asking you to ask that "customer" to provide proof, there is nothing that can stop you from fabricating them and supplying it to FF, given you both are on it together.

If they really want to prove the source of that fund, or whatever it is they tried to prove, the most logical way for them to conduct a thorough investigation will be to contact that user themselves. They have the contact details [which they acquire in a rather unethical way], they have a team that knows what to look for [and thus, what to ask], they can do it themselves.

That's the problem, they won't reach out to them themselves. This happens a lot with EMI's too, only difference would be that most ask for supporting evidence from the receiver and not the sender. At the end of the day, fixedfloat is most likely pulling a scam here, afaik whoever is behind it is a private figure, so we don't really know who's running the whole thing. Selective scams also happen a lot with platforms like this one, freewallet does it too.

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

OP provided enough and adequate evidence from the receiver side that he's not guilty, that's probably why they asked for other thing, to stretch this case.

---

You sure such stunt that you pull won't affect your reputation much in the future? Would FF release the non-tainted fund? If they're willing to do this, I think it's a better [though you're still losing here] solution rather than forcing your first customer with that kind of "threat".

Customer has much of rich clients and i am not sure at this point will he ever recommend me again to anyone. this is why FF ruined whole future potentioinal business deals and considering i will be forced to check every money i recieve to not get into this situation i am not sure how will this affect my earnings. I got contacted by few people to write story about this as today this is big scandal affecting everyone and even slightest privacy any of us have. and as you see they logged in yestrday and they didnt login since september,but did not make statemant becuse they know they are in wrong. However as you can see community is giving their opinion becuse it can happen to them tommorow . I Don't know what to do at this point but to share things with community

The simplest way to avoid similar situation to arise in the future will be to receive payments to your personal wallet. You can do whatever you want after, but the first thing that need to be done is to "secure" that payment, make sure it's in your possession and you have full access to its full amount.

As for what you can do, some might advise to raise a flag, but as they came back online yesterday, I'll try to send them a PM, inviting them here, in hope that they'll come back today or very soon and handle this situation.

They are  fully aware of this topic as i sent them link before that's why they logged in.

First, I am quoting the OP images in order for them to be seen without going off site. Second, I thought Fixedfloat had a no KYC policy therefore what happened is a complete surprise.

Not only did they freeze your transactions they went a step further and asked you for (what they cite as) evidence that the conversation between you and your client actually took place and this is absolutely unacceptable conduct on their part. I have never heard of a situation such as that before.

I have no intention of either using their services or recommending them. They literally destroyed their reputation with their own hands over something that was not even necessary.

Probably a good call to avoid using services like this unless you have to.  Even then, it's a clear risk, especially after reading this thread.  The problem seems to me like it stems from people trying to use these exchanging services as if they were mixers, which they are not.  For someone operating a service like this and wanting to keep it running, I could see why they'd start at least trying to make sure that dirty funds aren't being laundered through this service.  This is also a good demonstration of how 1 BTC does not equal 1 BTC.  Not over time, not any time.  It is a shame though.  How long before censorship creeps into blockchain software...

Not just that they asked me funds but FORCED ME to contact my customer and forcing him to tell where his funds came from which again he is doing trading signals and they pay him/tip him if signal is correct now imagine situation whhere they ask him PROOF of funds of HIS Customers.  Ihave feeling this is nothing what you guys will see from this case. they are doing everything in their power to keep money for themselfs and again they reply on every thread on bestchange or reddit but in here they keep complete silent from public becuse they have nothing smart to say beside carefully placed PR messagess who are pure copy paste

It is true, some people do use exchanges as though they are mixers but that should not alter the issue because the exchanger is doing what it is supposed to do (take coins A and convert to coin B). Add XMR to the equation as the OP did then that also should not really matter from the perspective of the exchange.

You have a valid point about exchanges that might want to keep dirty coins away from their services but I was under the impression Fixedfloat and Sideshift were both famous for not using KYC and absolutely yes, there is definitely a clear risk when using them.

In future, I would recommend the OP and others to consider using as they have an excellent reputation: https://exch.cx (https://hszyoqwrcp7cxlxnqmovp6vjvmnwj33g4wviuxqzq47emieaxjaperyd.onion/)

Well, I am sorry to read everything they forced you and your client to go through. Put simply, they have to be avoided by everybody otherwise they face the possibility of being put in the same situation as you find yourself in.

UPDATE: Fixedfloat contacted my customer and i am transfering message in full as copyed to me(i didn't get CCed) he contacted me that they replied to email with following sentence:


Hello,

We need the following information from you, as the sender of funds for the order:
1. How do you find customers or do they find you?
2. What kind of services do you provide? Send us your service announcement (screenshot or link to your ad).
3. Where do you communicate with customers?


Best regards,
FixedFloat team.

Were your customer willing to answer to that? Though in one side it is [IMO] very intrusive and a gross practice of violation to privacy, this might put an end to everything. From the points being asked, they seemed just trying to match the story.

Hello,

We received information from partners that the funds at the address were obtained through criminal means.

For this reason, the exchange was suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner, and also receive all the previously requested information from you by mail from the sender of the funds.

We receive information about thefts and fraud from our partners (other exchanges and cryptocurrency services) and victims who contact us. All evidence is carefully considered. We do not require KYC, and fair receipt of funds is usually easy to prove.

The rules of our service prohibit the use of the service for any criminal and fraudulent purposes, which we openly talk about in Terms of Service, sections 6-7. We never freeze users' funds for no reason, if the user has provided all the evidence that he is not involved in the crime - we unfreeze the funds and conduct an exchange or return the funds.

7.1. To make an Exchange in the Service, the User does not have to register or log in to the Service system and provide personal data. However, when the User sends funds that are clearly related to criminal activity, the User's Order may be suspended in order to request details about the origin of the funds sent until the requested information is provided.

We emphasize that we are very loyal to our users, but if we receive information confirming that the funds we received were clearly related to criminal activity, we are obliged to verify this information by requesting the source of the origin of the funds.

Of course, we received some information from the user, but this was not enough. As a result of communication, it was found out that the user is not the sender of the funds and in this case, in order to unfreeze the order, we need to obtain information about the source of funds from the direct sender.

7.7. The data must be provided directly by the sender of funds under the Order.

We also immediately responded to this user’s complaint on the BestChange site and also provided them with all the information regarding this incident.
https://www.bestchange.com/fixedfloat-exchanger.html


Best regards,
FixedFloat.com team.

You typed a lot but said nothing. Return the funds, it is against the law to hold the money! There's no such thing as "In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner". Not only is that against the law but it would also be impossible for you to make any verification, other than blockchain "verifications".

I have asked OP for txID, I will use a tool like yours to measure the score of the risk and post it here.

Several things that you might want to explain further:

1. How does asking for OP [and his client's] telegram details fit into this investigation of the source of fund?

2. Why do OP has to be [initially] the one asking his client to provide details and how is it not counterproductive toward an investigation of the legality of fund like what I pointed out here (https://bitcointalk.org/index.php?topic=5482815.msg63554757#msg63554757)?

3. How is what he provided from his side is not enough? He proves that he worked for it, got them as a payment. Unless proven otherwise, it's all legal from his side in a sense that he's not involved or have any idea in the said criminal activity.

4. How do you think OP will know that the fund is related to criminal activity instead of being a pure innocent here? Wouldn't considering him ineligible to prove the source of fund as he's not the sender rather contradict the assumption that he's being involved in the activity [which become the reason why you hold his fund, because he knows it's tainted, otherwise, he's clueless, innocent, and the fund should be released to him]?

5. How much from that fund is marked as tainted? All of it?

If you will not send them to the OP, can you explain what you intend to do with the funds you have confiscated?

Yes fortunately he is going to answer questions to them with proof

Are you saying the funds you confiscated have now been seized by authorities? Can you name the authority?

Here is the part that makes me worried about the way you have handled this situation: https://fixedfloat.com/terms-of-service

I have read many terms and conditions from many exchanges and other business and mentioned them inside scam accusation in this forum. I assumed your ToS would have been different because of the manner in which you have aggressively treated the OP however, your ToS is as equally vague as many others. For example, you have never disclosed your own location or even stated which jurisdiction you are operating within. Also you have not stated if there is ever a dispute with your customers/clients.

The whole of your Section 19 (Disputes Resolution 19.1 to 19.4 (https://fixedfloat.com/terms-of-service#terms_section_19)) is almost laughable as it could not be more deliberately evasive even if you tried however you leave no legal option for your customers/clients to get their money back from Fixedfloat. You are effectively judge, jury and executioner.

It'll be nice if you can reply to all of my questions on post #27 (https://bitcointalk.org/index.php?topic=5482815.msg63562672#msg63562672), I think it's rather convenient that you always "missed" a post or two that you can't answer, just like what happened on the other thread. That thread has a lot of questions left unanswered too.

---

Sechyelles (https://bitcointalk.org/index.php?topic=5424907.msg61402800#msg61402800), and they're requesting it because they runs globally. The jurisdiction where they reside itself didn't ask them to provide such information.

Update: before fwe minutes my customer has updated me he provided all evidence regarding his company/group whatever and after he sended every evidence he could guess what my previous post made it true e they  are now ASKING HIS CUSTOMERS DATA TO BE DELIVERED TO THEM WHO ARE NOT EVEN CONNECTED TO THE CASE WHAT THE FUCK DO THEY HAVE TO DO WITH ME i am not sure am i dreaming or not on top of that customer has forced me for all evidence he had to be forced to send to build him almost 3k worth automated BOT that i am forced to build everyday they kill me more and more and more and more just update to everyone what absurd thing this is this got to go on live television man

Okay, are OP's funds seized by a law enforcement agency?
Which law enforcement agency seizes funds frozen by you?
Where do you operate from?
Have you contacted a law enforcement agency regarding OP's funds? If yes, which one. If not, why haven't you?
What sort of information does OP have to send for you to be convinced to send them their money?

There has to be a reason why that information is missing from their website. Their forum representative saying it here means nothing. If they are based in Seychelles where is the ultimate jurisdiction if a customer wants to take them to court? They should explain why they have a useless ToS that serves no purpose except to provide a wall of text to display legitimacy.

Judging by the manner in which the Fixedfloat team have made a mess of this situation and completely ruined destroyed their reputation in the process, they will live to regret their actions at least as far as this forum is concerned.

I have never heard of any exchange going to these absolutely unnecessary lengths just to keep/steal from a customer under the guise of alleged source of funds. No matter what they do from this point forth to try to rectify the situation, it is too late for them to salvage their reputation.

OK, so based on this information I come to two conclusions:

1. Absolutely nobody should be using FixedFloat. The BTC taint analysis should be conducted before they send funds to the "main address." This way, the funds can simply be refunded to the sender if they are found to be unacceptable according to their standards. What FixedFloat is doing is a bad business practice.

2. OP's employers are still on the hook for paying him the owed amount.

Why don't you return the funds to the originating address as required by law?

Have a look at the terms of service (https://fixedfloat.com/terms-of-service#terms_section_19), it goes to the extremely impracticable extent to state in Section 19 Disputes Resolution (19.1): All disputes and disagreements that might arise from these Terms shall be resolved by means of negotiations.

There is zero recourse available for any customer/client to seek a legal dispute. They have not stated which country they will allow jurisdiction in the event there is litigation and for those very same reasons they cannot confiscate $8000 from the OP under dubious and deliberately worded terms and conditions of using their platform.

No government agency is going after them or will go after them if they return the funds to the OP but they are portraying themselves as a law abiding entity yet they themselves are not even registered as a company/LTD/LLC in any jurisdiction therefore they are claiming they are in the Seychelles is an attempt at a smokescreen.

So how long you are going to wait and keep these funds frozen? Forever?

Why dont you act like banks and any other financial institution? If they do not want to process transfer for whatever reason that might be they will simply refund. It does not matter that the money have already been in their bank acc. Nothing will happen if they refund money to same account where it came from. This is just some crap you saying to keep OP funds.

Important Reply


FIXED FLOAT CHANGING TOS AND IMPLENTING CHECKBOX THAT YOU AGREE THAT WAS NOT CASE IN MY EXCHANGE PERIOD

They thinked i won't notice but i am scavanging every interaction and law i can possibly do this community pointed obvious lies and they are doing everything in their power to fix it and make us all look like idiots but in this very community whole thing was started and you cant play with THIS COMMUNITY its VATICAN of cryptocurrencys each of this people are veterans in here and know their shit

Current state you have to check in box becuse they know it wont pass if you dont agree (becuse they know there was loophole that they need to patch)

https://i.ibb.co/9HbX74B/fixedfloatscam.png
 (I DIDNT CONSEST TO ANYTHING)

When i made exchanges it was like this

https://i.ibb.co/Gsq0qfh/fixedfloatscam2.png

You can check archive.org on 1 january to confirm this

https://web.archive.org/web/20240101102027/https://fixedfloat.com/

by this logic i can create website where all of your money and propertys belong to me by just visiting my website before 2 days this was not on their website and they noticed big mistake! so they quickly rushed to make us look like IDIOTS

Regarding my "ALL DIRTY ALL CONNECTED FUNDS" yes they can now make it dirty as they are one inputing data BUT ITS NOT CASE look first screenshot where i made its only 2.2% AND NOW LOOK 3RD PARTY checking
https://www.scribd.com/document/701965861/txid2

https://www.scribd.com/document/701965218/txid1


WE ARE ALL IN HERE KILLING THEM WITH ARGUMENTS AS COMMUNITY TRHATS WHY THEY DO EVERYTHING IN THEIR POWER TO POINT ME OUT AS CRIMINAL BECUSE BY THEIR MINDS ITS GUILTY UNTIL PROVEN INNOCENT AND THEY ARE ADMITING IT IN CURRENT WORLD THIS SHIT IS ONLY VISIBLE IN NORTH KOREA EVEN GESTAPO AND STASI TOGETHER DIDNT DO THIS

This got to be broadcasted a ll over reddit and newspaper to see how they are using us and its not true IF LE OR ANY OTHER PARTY DOES NOT CLAIM CRYPTO WITHIN SOME TIME-FRAME THEY KEEP MONEY! BY THE LAW!


My customers reply on what they asked

https://i.ibb.co/y0v0r1P/Screenshot-66.png

Do not fall onto their lies they dont provide any evidence and they know they are wrong thats why they are

In this situation it appears that you are maintaining a win-win situation for yourself. You have withheld someone's hard earned money by showing your power, if you think there is a problem with this fund then why not refund it to the same address instead of keeping this fund. You keep the funds in your wallet and ask the OP for one document after another, I don't think there is any need for these. I would say those who run this kind of business and harass customers should be avoided, everyone should refrain from using Fixedfloat, they make such a scene with customer's funds which harass customers and keep their funds withheld on various pretexts.

The law enforcement agencies excuse is now being used the most, would you please confirm which law enforcement agencies are actually complaining to you that this fund is involved in any criminal means.

I can see that this conversation will go into a big mess of quote pyramid. So, to prevent that, just ignore all of the text above and begin replying from below the line. And please learn the proper way to quote.

---

1. And the details like username [which understandably some will prefer to be a private matter] are important on this investigation... how? I am once again bringing your older statement here for everyone's attention:


seems the exact opposite to me, you're violating the confidentiality of your customer by forcing him to reveal his contact info, and you're not only asking about the source of the fund.

2. Still not explaining about the counterproductive-ness of having OP to ask for his client to provide the info. As mentioned, if we suppose OP did involved in the crime, there's nothing stopping him to work with this client to fabricate that evidence you asked. So...?

3. Thus... innocent? Your words, and I quote, "Since the OP is not the sender of the funds, he has nothing to do with the funds sent to us."

4. Quite contradictive, is it not? "As we have already said, in this case, the OP has nothing to do with the funds sent to our addresses from a legal point of view. When accepting criminal funds to their own addresses, there are other legal consequences for users." So does he have nothing to do with the fund sent to your address or is he involved in it and thus have to face legal consequences?

5. Oh, wow! All of it? But I thought you send him a screenshot of analysis that shows the tainted money from darknet is just 2.2%? With 3.1% at best if we consider everything shady as "tainted"? Tsk... tsk... tsk... now now, which one of your employee published that analysis and which one of you is lying?


For reference, the image being mentioned is as below [re-uploaded to talkimg]

https://talkimg.com/images/2024/01/28/krbbH.png

We cannot exchange or refund funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must make sure that the funds were received in an honest way

Which law is providing this data and which law are you in general abiding EU or USA

Why have you not given an answer to me regarding your checkbox thingy update?

why you didnt answer to darkness?

Why is there no record of your company in seychelles available on official goverment website?

Who is company monitoring or governing your work financials?

Why is your company details and representive data not available on your website as required by EU law if judghing by your tos you are reffering to EU laws you are in clear violation of EU data and Privacy as law states FOLLOWING

your identity, such as your trading name
legal physical and e-mail address and telephone number; if different, the legal address of your establishment
your legal status, legal form and, if you are registered in a trade or similar public register, the name of the public register for your activity and your registration number (plus your professional title and Member State in which it was granted, if the activity is based on a regulated profession)
VAT identification number, if your activity charges VAT for the goods or services it provides
details of any supervisory authority, if your activity is subject to a professional authorisation scheme
link from your website to the Online Dispute Resolution platform, a service provided by the European Commission to easily solve issues with consumers
general terms and conditions, terms of sale and other applicable information related to the sales transaction that you must provide to the customer during the ordering process
privacy policy, cookie policy, and other policies applicable to personal data protection


Therefore you added after you saw topic going crazy after your ass yestrday you updated your website as i provided evidence upthere to include checkbox and you dont allow exchange to be made without contenst therefore all previous exchanges are illegal and this is provided by EU GDPR LAW

Posting following

If a website states that by browsing or using the site, users automatically agree to the terms, without providing a clear opportunity to refuse or actively consent, it may not meet the requirements set forth by the GDPR.

You can check 2 posts up there to see evidence of fixedfloat breaking EU laws and since they dont allow USA citizens that means they are primarly focused on EU and ASIA

EDIT: Adding my past  comment evidence


Current state you have to check in box becuse they know it wont pass if you dont agree (becuse they know there was loophole that they need to patch)

https://i.ibb.co/9HbX74B/fixedfloatscam.png
 (I DIDNT CONSEST TO ANYTHING)

When i made exchanges it was like this

https://i.ibb.co/Gsq0qfh/fixedfloatscam2.png

You can check archive.org on 1 january to confirm this

https://web.archive.org/web/20240101102027/https://fixedfloat.com/

In other words what Fixedfloat are stating is that they will keep the funds for themselves under the guise of receiving funds from criminal means. Fixedfloat is not trading as registered company. It operates (as stated in their own terms of service) without answering to any law enforcement agency and has no country/state as preference for litigation and will never allow any customer/client to take it to Court as they remain anonymous.

Yet after all that, they claim they cannot return the funds back to the customer they confiscated it from. Well, this exchange is never going to get any support in this forum.

Fixedfloat: who are the "partners" you mentioned? Who decides based on what criteria which Bitcoins are good or evil?
Bitcoin is fungible, attacking it's fungibility is attacking the fundamentals of Bitcoin.

LoyceV: read everything here.

After blocking the customer's funds, such statement will not be of any benefit. You have repeatedly said that these are funds of criminal means, but so far you have not said anything clearly about how you have identified this fund and who has alleged that this fund is involved in crime. Keep this in mind you are dealing with bitcoins so don't block someone's funds with different tags, this will harm your business. I think the bitcointalk community should not use your exchange and never support you. Because this happened to the OP today, the next day something like this could happen to others.

After everything they are asking my customer to undergo KYC procedure which he AGREED ON now watch them ask him his mother birth certificate to be sure that he is born and it's not alien just to not release my money guys after sending so much evidences they are doing this just to let you know guys what they are doing watch this case extremely close they are doing revenge for us whistleblowing on their company

They stated in an earlier post they do not operate a KYC policy. If your customer is undergoing KYC with them, they will still never release the funds unless they ask you for your ID too.

What I do not understand is why would you or your customer go through a KYC procedure with an anonymous exchange that you do not even know where it is based, where their head office is located and the name of any person you can serve legal papers on? Why give them private details such as ID documents when they could easily sell them on to criminals (or use them themselves for criminal activity)?

The other question that comes to mind is the obvious one: if they claim the funds originated from criminal activity, they will never release the funds regardless of what KYC is followed. I agree, they are putting you through this to punish you for bringing their shameful conduct to our attention.

Not just that i am delivering mail in full that my client recieved

Hello,

We need to get concrete direct evidence of receipt of funds. Due to circumstances, we can offer you verification.

Based on the Terms of Service:
7.9. In some cases, when, for objective reasons, the user cannot provide sufficient evidence of the source of the funds received, as well as in the case of the sender's personal acquaintance with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.

We do not practice KYC verification, as we value the anonymity of our customers, but since in this case the risk of exchanging or returning these funds is high for our service, we can make an exception. At the official request of law enforcement agencies for this transaction, we will be able to provide your data for communication.

Are you ready to go through identity verification to unlock the order?


Now they are punishing me for posting this everyhwere by staling with an answer guys really FOCUS on this since my client and me have nothing to do with any crimes and we provide evidence and even  agreeing to KYC just to get money released for me becuse i have nothing at amoment and THEY ARE PUNISHING ME FOR LEAKING EVERYTHING TO COMMUNITY now they stale with replys cleints is waiting for 3hours now with me i am begging him to stay awake

You have not received any request or notice from any law enforcement agency yet you have confiscated the funds because maybe someone 18 months from now will request it? Can you understand how ridiculous that sounds?

You are never going to be asked to pay any fine from  any law enforcement agency because you are not registered in any jurisdiction, you remain anonymous. Why are you conducting KYC on the customer of the OP if the funds are allegedly stolen and you will not return them regardless?

@Fixedfloat, I didn't want to go too deep into this but I once had a good amount of money stuck with Changelly and I made them give it back, I know what feelings OP must be going through right now so for that reason, READ THIS CAREFULLY!

YOU ARE NOT ALLOWED TO HOLD OP'S FUNDS HOSTAGE, YOU ARE ALLOWED TO REFUSE YOUR SERVICES TO THEM AND RETURN THE FUNDS TO THE ORIGINATING ADDRESS!


You have frozen those funds because you want to, not because you are required by law or by a law enforcement agency. You say you are based in Seychelles, let's just assume for a second that you have a company registered there, Seychelles DOES NOT have a crypto operating license nor do they have a legal framework in place regarding cryptocurrencies, all you need is to create a company and without any extra licenses you can operate as a crypto exchange. THAT MEANS THAT YOU ARE NOT REQUIRED BY THEIR LAW TO FREEZE ANY FUNDS, whether your partner marks said funds as illicit or not!

It is very clear to me that you are holding OP's funds because YOU WANT TO, not because you are required to do so by any institution. In cases such as yours, where YOU DO NOT verify a users ID, YOU MUST return the funds.

So you got partially paid up front but didn't check it before you did all the work? I find this hard to believe (and incredibly dumb). Trusting an anonymous website with a large amount of money at once was dumb too. You could have made several smaller exchanges, to reduce the risk of selective scamming freezing your money.

I'm curious: on January 7 you posted about a project that started in December, and paid €8k. That's a very high payment for working on a website for maybe a week (first payment: Dec 21, second payment: Jan 2). And 365 days maintenance was also paid upfront?
I get that this story raises suspicion.

What do you mean with 30% Bitcoin transaction fees? Fees were high, but sending 0.067 or 0.138 Bitcoin with one input would have taken 0.0002 Bitcoin at most. That's 0.30%.

So this basically means criminal funds in this case have successfully been laundered, even though the victim contacted fixedfloat? This is exactly what fungibility means, and it's exactly why the whole idea of "taint" is BS.

This makes your story about earning €8k in a week even more difficult to believe.

So far for your "reputation". If your customer paid to the Bitcoin address you gave him, he's done his part. You're now showing to be an unreliable business partner by changing the deal you made after you were paid. Your customer can't help that you used someone else's address.

That's another thing: this whole "signals" business is very shady. I've seen spam for it countless times, and I bet it's abused for pump and dump schemes too.
This story smells.

The more I read about this case, the more I think there's more to it.

Which "partners"? Be specific.

In this case: if you know the funds are stolen, and you know who told you about it, have you contacted the "partner" or the victim to tell them the joyful news that you found back their stolen money?

It's in his screenshots:
842005fb2433d12308d94b0c492bd950ad0aa53ce33aa9a6ff3aa53934ec80f1 (https://mempool.space/tx/842005fb2433d12308d94b0c492bd950ad0aa53ce33aa9a6ff3aa53934ec80f1) and cfcfcdfd29ccd5bb0aaf852076ab9fdd22895d9474c88f84add7f61c53866b73 (https://mempool.space/tx/cfcfcdfd29ccd5bb0aaf852076ab9fdd22895d9474c88f84add7f61c53866b73)

Following the above transactions, it looks like you've "mixed" OPs funds with other funds and consolidated them into bc1qns9f7yfx3ry9lj6yz7c9er0vwa0ye2eklpzqfw (https://mempool.space/address/bc1qns9f7yfx3ry9lj6yz7c9er0vwa0ye2eklpzqfw). Aren't you concerned that those funds you deemed criminal are now in your own address, meaning anyone that receives Bitcoin from your exchange now receives some of those criminal funds? It shows once again that "taint" is only made-up BS.

That's not true. You say the funds "remain frozen", but that can't be since you've mixed them already.
The first transaction was mixed in this transaction (https://mempool.space/address/bc1qld6gyarhmw7rvq6hn9a8c2mtp0kua3hz9v7xh9) and that same output was used to sent to another address (https://mempool.space/tx/ab5a1240837b7fe5f931f269c746a4c29bfdafbddcb1800f2b5bf6a52101375b). The second transaction was mixed in this transaction (https://mempool.space/address/bc1qpjt0g5au23k4rg8ptrr7q3q62345rsg5rgk9sp) and also sent to another address (https://mempool.space/tx/feeee43754155730bc596bcc4bb597caa98a7240ffec7dab973294c93169e130). None of the funds were frozen in your wallet, you're normally using them to pay other people.
To summarize: if those funds came from criminal activity as you claim, you've now sent it to other innocent users who now own those "tainted" Bitcoins.
It sounds very much like you only care about "taint" when it's convenient for you.

You're omitting the fact that OP initiated the exchange on your website. Of course he has something to do with it.

This once again comes down to "taint" being completely arbitrary: the transactions were published in this topic. If certain addresses are "criminal", and you happen to know about it, why don't you publish a list? Who decides this? How is this verified? Do different exchanges use different lists of what they consider "tainted"?

That's a lie, as pointed out above.

Cool story. Except for the fact that you didn't freeze the coins, and sent them to other addresses (most likely owned by your other customers). How are you going to explain to them how you got those coins, if they come back to you because they are "tainted"? It seems like you're demanding much higher standards from your users than from yourself.

OP gave his customer a Bitcoin address to pay to. They paid.

And there's the problem with "taint" again: what's legal in one place, may be illegal in another. You're not even sharing which jurisdiction applies. Depending on where you are gambling or prostitution can be perfectly legal or a crime. Now who's going to judge who's "honest"?

Say what? It sounds a lot like data mining from an anonymous guy who's hiding in a tax paradise.

@fixedfloat: can you confirm the above 2 statements (mother's birth certificate and law enforcement request) are true? I'm especially curious which law enforcement agency allows you to refund stolen funds in exchange for his mother's birth certificate.

You mean the companies that sell this "service" and turned the notion of "taint" into a business model? The companies who's sole existence depends on people buying into the "Bitcoin isn't fungible" attack?

What do you mean when you say you're "partners" with "analysis services"? I can imagine you buy their "service", but if you're "partners", does that mean you provide them with data too (maybe an overview of all exchanges ever carried out on your platform)?

Great! So let me ask again: have you contacted the "partner" or the victim to tell them the joyful news that you found back their stolen money?

---

---

@fixedfloat: please use the quote button instead of bold font inside a quote, and read the forum rules (https://bitcointalk.org/index.php?topic=703657.0) (edit your post instead of posting 4 times in a row).

---

---

I spend quite a lot of time digging through all posts and data for this case. TL;DR: OP's story sounds shady, and fixedfloat lied about freezing OP's funds.

As predicted, this turns into a cluster of messy quote. Again, learn how to quote. You have sophisticated system [or so it seems] and --I believe-- a powerful tech team, one of them can look into this forum and teach you how quoting works. It's very simple, he won't need more than few seconds.

I am tabling other, simpler, things for now [point 1-4] and focus on point number 5. You're saying the analysis you use now came out with a result that 100% of the fund is dirty? Who provide the initial analysis, again? The one with mere 3.1% [at best]? Such an astronomical difference, don't you agree? You sure the analysis given by your partners are the valid one and not a false positive?

---

This, I can help answering for them. They've been asked about this on an older thread where they're --similarly-- being questioned quite thoroughly, though their answer is not satisfactionary and, when pursued further, they went full Avatar Aang.

8000 EUR for website is nothing considering i am full stack onto this and website any experienced developler like me its creatable in under week considere MOST of website development is patching bugs and maintance and improving UX that's why website tend to take long time creating website is easy now consider i got to code for less than 700 euro a month for this...

even after completing whole KYC and providing gruesom things fixedfloat asked my customer guess what they aren't replying now and just ignoring everything.

This is exactly what makes your story so hard to believe. Earlier you wrote this:
It doesn't sounds like the regular payment for this is €8k. If "it's nothing", you wouldn't talk about killing yourself over losing payment for a week.

Don't quote long posts.

Which exchange do you use that charges you high transaction fees? I just calculated and 0.2 BTC to XMR via fixedfloat results in 51.529 XMR while on Binance that results in 51.652 XMR. XMR withdrawal fee is 0.0001 XMR either that equals 0.0167 USD. You would actually save $30 if you were about to use centralized exchanges. I haven't checked decentralized ones but it will be nice to hear which particular exchange you are talking about that you were going to use but had way too high fees.

It would at least take you some weeks to receive second payment, right? Because you were doing 8000+ Euro job, it would at least take one week, minimum. Didn't you really notice that your wallet wasn't filled the next day? Did you really that blindly decided that it would 100% be sent to your wallet? And only noticed it on 2nd transaction? C'mon man.


Which law enforcement agencies are in touch with you? Also, where is your office? In Seychelles? Is it an African startup? Can I visit you in the office? Since you want to know your customer, your customer has a right to know their service provider.

This is 100% right, it's ridiculous when users don't have to mark box checked and then company enforces their own policy on them.

---

There are so many huuuuuuge quotes, it's very hard to read all of them and many will miss the important aspects of the story. To be frank, I got tired and bored reading them. OP please answer to my quotes.

Fwiw, 8k for a website he coded from scratch isn't unbelievable depending on the type of website he worked on. I know for a fact that websites can go for as much as a million dollars depending on the complexity of the project. We are missing the point here, I don't think it matters why he got the 8k and what it was for, what matters is that Fixedfloat froze the poor mans funds and isn't returning them back like they should do.

I think the distinction has been made between the fact the OP had his funds unfairly frozen under the most dubious of excuses by Fixedfloat against the fact he seems to have received a generous payment for the website from his client. At worst case scenario, if the OP did not make the website or if there was something else going on, it still did not make it right for Fixedfloat to steal the funds.

Fixedfloat has to take measures now to repair the damage otherwise their reputation will never recover.

Anyone who wants to ask me question is free to do so by listing it but at moment guys i am very worried that my customer sent so much of his KYC details and now they are not replying for so long...this is extremely suspicious behavior



8000 EUR for website of that capacity for customers budget is NOTHING to me is LIFE CHANGING AMOUNT i am happy to  answer you all questions regarding what work i did if you list it like
1
2
3
4

but as i say currrentl even after completing KYC and i am delivering whole KYC proccess in full to public fowarded by my customer

Step 1:

Hello,

As we said before, we offer KYC only in order to reduce the risk when unfreezing the order. This is fully consistent with the Terms of Service:
7.9. In some cases, when, for objective reasons, the user cannot provide sufficient evidence of the source of the funds received, as well as in the case of the sender's personal acquaintance with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.

We also reported that we will be able to provide your data for communication only at the official request of law enforcement agencies for this transaction.

We do not share data with third parties, this is a violation of the Privacy policy. You can also find out how we store and processing data in the Privacy policy:
https://fixedfloat.com/en/privacy-policy

Verification takes place in two stages. First we need to get a scan or photo of your identity document.


Best regards,
FixedFloat team.


Step 2

Hello,

Please send a video recording where the order page is open on the screen in the background, we can see your face, and you with your identity document in your hand pronounce your full name, the order ID and confirm that you have sent the funds for this order.




Best regards,
FixedFloat team.


Both steps were done on 29th fully and they are still staling with release of funds customer send them reminder and i've contacted bestchange and orangefren who are willing to help but still waiting answer from both

Synchronice

Which exchange do you use that charges you high transaction fees? I just calculated and 0.2 BTC to XMR via fixedfloat results in 51.529 XMR while on Binance that results in 51.652 XMR. XMR withdrawal fee is 0.0001 XMR either that equals 0.0167 USD. You would actually save $30 if you were about to use centralized exchanges. I haven't checked decentralized ones but it will be nice to hear which particular exchange you are talking about that you were going to use but had way too high fees.

Iam not sure what are you asking me here exactly but if its why i used fixedfloat it's simple i use it for long time as i said if someone pays in high fee coin i exchange it for low fee coin and they are fastest exchange generally others stale with confirmation required to exchange efor other tokens i am not sure but someone said that on my transaction i pay like 0.40 cent thats not true on my electrum it gives warning when transaction passes 30% and i am poisitive i calculated it would cost me so much instend i used fixedfloat to sawp it


It would at least take you some weeks to receive second payment, right? Because you were doing 8000+ Euro job, it would at least take one week, minimum. Didn't you really notice that your wallet wasn't filled the next day? Did you really that blindly decided that it would 100% be sent to your wallet? And only noticed it on 2nd transaction? C'mon man.

Exactly i recieved first payment and as you say it says Completed i didn't bother i worked 12h a day just on this website after finishing MVP(Minimal visible product) i've requested second payment keep in mind customer previously saw my work that my friend on discord shared him and i was vouched  full conversation you guys can freely reada once i share all evidences i shared with fixedfloat,and since fixedfloat nver gave me issues before i just trusted the statemant and went with my work and when making final order  when i opened monero wallet(please notice its my first time using it) i saaw 0 balance told my friend who is little more experienced in cryptos he responded that monero sometimes desyncs or something like that coin and that i should pick new remote node and rescan balance in meantime i gave wallet to new address customer paid and after waiting for some time it said completed and i rescaned wallet few times anad money was missing so i contacted fixedflot you have statemant that answers this in first email and in bestchange
unfortunately i blindly trusted fixedfloat

Not trying to defend OP, but....

---

It seems there is a small misunderstanding here due to OP's lack of punctuation mark and English is not his native language, or so I assume. The suicide statement aside, as I think that's him being dramatic, I believe his statement should read like this,


With what he tried to convey, freely interpreted by me, "EUR 8,000 for website is not that spectacular from a business owner's perspective, since that's a payment for a work for the entire day in a year [thus roughly EUR 700 monthly] patching bugs, maintenance, and improving UX. The website itself is build-able in one week, it's the maintenance that need the hard work, and that's where and why I got paid that amount."

But yeah, that contractor must have really trusted him, paying him upfront for a year of work.

---

It's explained on the snippet of his complaint on best exchange [re-uploaded below]. He saw that it's completed, and as this is not the first time he use FF, he thought everything is good and didn't bother to do anything and proceed with the work.

https://talkimg.com/images/2024/01/30/kBsml.png
https://i.ibb.co/HdZ4swM/x8.png

Interesting that you mentioned this.
As far as I know Orangefran has written guarantee and protection from your funds being stolen by fixedfloat exchange, if you used them,
but they also have clear warning that  fixedfloat may freeze your coins and ask you a bunch of questions:

https://www.talkimg.com/images/2024/01/30/kB5nz.jpeg

I don't think this should be considered as a scam, but orangefren should help speed up things and resolve this issue.
As for fixedfloat partners aka other exchanges, they can literally say any address they want as blacklisted without providing any proof  :P

I assume that guarantee only applies when you use their referral link. But even then, it's not worth much:

Probably, but I thought this should be mentioned, maybe OrangeFren can help push things into right direction, since FixedFloat previously sponsored some of their meetings and events.
I see OP was not active for few days, so let's wait to hear update when he comes back.

If you still not resolve your problem send me PM with your TG i will try to help you. I have a contact of good man which run this business more then 1 year already. He help people to unblock AML risk score 80+ transactions. No need any advance payment. He will take some % only after work fully completed. He have paid thread on famous forum with reviews.

Isn't it better to place a link of his contact info or the link of other forum threads in this topic? I don't understand why it should not be a public.
By the way, his problem is that FixedFloat asks him for many proofs and also don't validate some of them, there is a huge mess in this thread because there are so many big quotes, it's hard and time consuming to read all of them in details.

This is his last update, how is that person going to help him if his AML score is higher than 80+ and FixedFloat doesn't reply to him or his customer? Just wondering, is that guy going to magically do something about that?

He's most likely trying to scam him. What they do is they send you a website link which asks to "verify" your wallet, and you have to approve a contract there, that's where the wallet gets drained.

The Fixedfloat forum representative have taken themselves out of the thread and that is disappointing. It seems they have not posted since 29th January.

Under normal circumstances, if there were serious allegations against them they should have mounted a full defence to protect their reputation but the way they have handled the whole issue they have made it clear they were not interested in giving it the focus it deserved. In the process they left their reputation in tatters.

It does seem (just as the OP stated later) Fixedfloat are going through the KYC process as a form of revenge. As far as I am concerned they will not release the funds to the OP regardless of the explanation given or KYC/AML documents provided.

Getting emails from multiple agencies, and they're giving you information to seize funds from certain addresses? That means instead of managing the exchange you are doing the work of confiscating bad funds! Instead of the OP's complaint, you're just repeating that you're following the instructions of various law enforcement agencies, but I don't think that's an entirely true claim. Now you have stopped engaging in this thread, but it would be better if you explain the reason behind it. Because this raises doubts about the claim you are making.

They lied. That should tell you everything you need to know:

@crypto4design
@fixedfloat
Is there any news about this case? Just wondering what happened, did you give him his money or what? There is a silence from both of you. I hope that indicates that his problem got solved but on another hand, if that's true, I don't understand why @fixedfloat isn't posting to update us (I hope crypto4design didn't give up).

Company is registered in Seychelles. Does anyone really believe that these really give money to authorities? Especially when they or their partners make BA analysis. It's dust, nobody cares about such a tiny amounts and they keep this money for themselves.
With all due respect, I don't believe small exchanges confiscating some bucks freeze money till they get contacted from authorities unless it's a very serious case.

Well, that's the beauty of their policy, they're going to hold it in their addresses until they are seized by the authorities. Otherwise, it will be sitting nicely in their wallet. I imagine they can say some funds are still not being confiscated by the authorities and thus still remains in their possession.

What's dumb is nobody will ever come after those funds unless they are demonstrably the proceeds of a ransomware operation, hack, or theft. If the funds in question are tainted to such a degree that they're basically on fire, FixedFloat could easily just send the same amount back to the address from which they were received (preferably from the output from their receiving address). But no, they mix them in their hot wallet so they can just say, "whoops, its too late to refund our customer now." What a load of BS.

The OP made his last post on 30th January therefore we do not know if any settlement was made between himself and Fixedfloat but it would seem highly unlikely. Yes they lied and for that they have to accept their reputation is basically zero when it comes to the opinion of members of the forum. In future, regardless of the steps they take in trying to protect their brand, they will be reminded of this incident because it clearly seems to be about them finding any excuse they can think of in order to steal funds.

Even if they've refunded OP and get into a resolution off-screen, or [if we assume for a while here] OP did not tell the full story and there are more to tell, I think the taint on their reputation is already done and can't be erased. They've show that they overcomplicate things, requesting way too intrusive KYC despite their claim of supporting privacy, and --the most important-- no one can guess whether their fund will get through or get confiscated when dealing with their platform, given they have their own blocklist and taint measurement.

No, of course not.

Why repeat their own lie? Blockchain evidence proves they transferred the funds shortly after they received it.

I have to agree, I think there is more to this story than meets the eye as far as the OP is co concerned. Even if he was not completely open (or honest) about what happened that resulted in him receiving €8000, the damage to the reputation of Fixedfloat has already occurred and is unlikely to be repaired.

Having said all that, it is not impossible for the OP to receive a large payment for making the website but it is as though some pieces of the jigsaw were deliberately withheld in the OP. Now both the OP and Fixedfloat are silent but whereas nobody knows the OP, it is Fixedfloat that lost much more as a result of them seizing the funds. The KYC they put the client of the OP through is one of the most bizarre things I have read regarding exchanges asking for KYC.

Ahh... my apology, I should have add, "according to them", I forgot about that part... which only add more line on the list of their discrepancies, next to how the taint rating initially shows a low score, and then they claimed that according to their detection system, it's 100% tainted.

Fixedfloat has been hacked and lost 26 million US dollars.

https://twitter.com/CertiKAlert/status/1759250544684585440

What's even worse?

https://x.com/WazzCrypto/status/1759260002018058630?s=20

Good job.

As soon as I saw the article that fixedfloat was "hacked" for this amount I thought, "this has to be an inside job" because of the amount. Why on earth would FixedFloat need $26m in hot wallet reserves to operate, let alone $2.6m? This makes no sense from an operational or security standpoint for a swapping platform like fixedfloat.

The status from WazzCrypto seems to infer that this was the case. That fixedfloat funded the "exploiter" wallet, thus being an inside job. Or is it inferring that the exploiter used the service to fund the wallet prior to exploiting the full amount?

I've asked the same question before, when exchanges got hacked. In general, you should only keep small amounts in a hot wallet. Could it be this is "small" to them, and they have much more in cold storage?

I think most of this probably comes from the fact that it's an instant exchange, not a classic cex, where you trade in some form of internal IOUs, and the exchange only needs real funds for withdrawals. Instant (automatic) exchanges needs readily available funds across multiple hot wallets to facilitate instant trades and to ensure liquidity on all trading pairs.

A regular centralized exchange acts more like a bank, managing internal accounts and transferring IOUs.  FixedFloat, on the other hand, functions more like a physical currency exchange booth.

Exploiter used the service to fund the wallet, doesn't prove fixedfloats involvement but I wouldn't take that scenario off the table. 26 million is too much money for an exchange that wasn't many peoples first choice.

We will see in the coming days if they continue to work and do not declare bankruptcy, then they certainly have more funds in reserves and this 26 million is only a part. It's a good thing that most of the hacked coins are probably FixedFloat assets, not from their users.

It's so funny, if anything needs regulation in crypto business it's exchange. They ask for KYC documents to know their users and also block your transaction if they have doubt about that without solid proof or just block it to put extra profit in their pocket but no one cares about their shady practices, they abandon every rule.

I read this in twitter post: Funds on Ethereum have been transferred through eXch. I really believe that it's an attack against exch. It's probably one among a few number of exchanges that respect privacy and its users.

When Stake got hacked (https://bitcointalk.org/index.php?topic=5465635.0), $41 million was stolen. They are a lot more like a centralized exchange, and yet, they keep massive amounts of money in their hot wallet. So I don't think it's the type of exchange that makes them keep that much money in a hot wallet. Even if they'd have to pay a few employees 24/7 to manually keep an eye on a much smaller hot wallet, it would be a lot cheaper than losing this much money.

So far Fixed float doesn't officially revealed the hacking information. I just checked their twitter where they gives email for hacking related questions. One thing is confirmed that users fund are safe and they lost only own service fund. I asked above question through email but doesn't received any reply,maybe due large number of mail and support will answer one by one. For instant trading hot wallet is used to transfer fast payment but as far I know it is not such kind of exchange where people dare to exchange large number of fund

After I read this accusations, it seems I need to stay away against this swaps even though they might the most popular swaps.

Someone posted if Fixedfloat is asking his "private key" even though Flxedfloat's representative already give a clarification if they asked Tx "Private Key" to prove the receipt of Monero transactions, but still they could choose better words like Tx Private Key or Transaction Key.

https://imgvb.com/images/2024/02/19/cb10288b50946afb33415d472d403333.jpg
https://twitter.com/quaimine/status/1759216261660307642

This is their karma, they've been freezing funds and going MIA without updating people on the money.

I think this hack could easily shut them FixedFloat, but I really don't understand how any exchange nowadays can keep that amount of money in hot wallets and servers  ::)
It's not that hard to set up cold wallets and multisig setup to prevent this from happening, this will add some complexity and it could slow down things, but security would be much better.
I wonder if this could be revenge of someone who got their money seized on Fixedfloat, or something bigger is behind this attack...

This is the message I see on their website:


Lot of people are pissed in twitter:

https://twitter.com/FixedFloat/status/1759530635129966813

I remember those old days when exchanges like Bitmex would process withdrawals in batches, 3 times every 24 hours. It would be an annoying procedure for any person who needed the Bitcoins in a hurry but security wise, one would be assured that incidents of hacker making massive withdrawals from exchange accounts were not possible without raising some eyebrows from the security.

As a matter of fact, during that time when exchange hacks were so rampant, I did not hear Bitmex becoming victims at all. I don't know if they still do it these days.

Bitstamp does this, it's every 15 minutes, I don't know if they added this after their last hack but it's one of the best security measures an exchange can have.

Unlikely. That's like robbing a bank when your debit card gets blocked.
Having that much in their hot wallet must be very encouraging for other hackers to try the same though. One way to make it not worth their while would be by keeping significantly less money in hot wallets.

From what I read, a few darknet market admins also lost money unexpectedly with FixedFloat (this was last year and before then as well). It could be they hired some kind of hacker or group to take them down. Either way, its definitely a sort of karma. I don't know how they'll stay in operation after this, or why. Clearly a terrible business model.

It could be. But if you have the skills to steal 26 million, you probably don't need someone to hire you (for much less money) to do this.

True but they could have pointed the hackers in FixedFloat's direction. This was an article that kind of explains what I was talking about -- the issue with FixedFloat isn't new & has been going on for at least a couple of years.

https://darknetlive.com/post/investigating-the-selective-scamming-behavior-of-non-kyc-exchange-fixedfloat--7b0cd6e8

I am not sure, but they pissed some people for sure.
You cant use a bank without verification, while FixedFloat was doing only selective verification, and there are many cases when they seized money from people, it was even posted in this forum about that.

I didn't know about that but I am not surprised to hear it.
That doesn't mean that those admins hacked or hired anyone but there is a motive to do it, and this is the first thing to look when crime happens.
Someone probably knew they have a lot of money in held hot wallet, so it is also possible that someone leaked information from the inside.

If this is an inside job as is claimed in some of these parts, then how is it karma? It makes no sense.

But I can't say they didn't have it coming towards them. Apparently, they have psised off a lot of customers. Including bad-guy criminal-hacker types it seems, given that Dread forum has some of the most wild and illegal stuff going on in there.

The OP probably knows by know he will not be getting any of his funds returned to him but at least he will probably have the satisfaction that Fixedfloat have had their reputation destroyed both in the forum as well as outside in the wider world after the recent news release about their hack. If this is an inside job it will eventually be exposed.

I know it was already make known that the Fixedfloat exchange was still active after the alleged hack but their domains seem interesting. The .io domain leads to a page showing server error but the .com domain diverts to a new .io domain (ff) and it has an identical website to how it appeared before the alleged hack.

One has to question the real status of the exchange because there have not been a flood of complaints against them and they are still operating even after allegedly being hacked.

With a lot of scam accusations against Fixedfloat and with this hacking news, I don't think they will be able to continue their business. The reason is not that they have lost a lot of money in the hack but it is due to that they are losing trust both by the mismanagement of them to resolve people query's, holding people's money and this hack could be the nail in the coffin for them.

If this hack is an insider's job, then it can be an attempt for a scam exit and we never know that they may come back again with a new name and a new domain :o

They've got several days just after the hack to get back on the business but I don't think that they have got plans of getting back into business. I'm always checking if they've been back and with that period and window of time, I've seen that they've been back for a few days but they've disabled a lot of crypto to trade including BTC and after that, they've never been back.

I am not even thinking about that but with such complains and how the business and process goes for them, they'd probably decided just to wait for some big deposits and did what they have to do. But who knows if they're going to be back again and will resolve all of the concerns that are thrown to them and clean what they have to clear.

They're back here: https://ff.io/en/