Always check the deposit address

[Sunderland]

I think you are quite lucky because the casino doesnt use a 3rd party payment gateway like coinpayments, so they can solve the problem straight away.
If they use third party services, it will certainly take time to resolve this problem.
It could take 1-2 weeks or maybe more depending on the response from the payment gateway company.

[panjul07]

I experienced similar situation but it was happened in an exchange service where my wallet address is changed but the exchange did not notify me about the change (I saved the address in a notepad)
Luckily the exchange is responsible and friendly enough so they helped me and I receive the coin after a short communication with the live support.
Lesson learned, I stop my habit to save an address in a notepad or somewhere else, it is better for me to open my account first (whether exchange or casino) to copy the address directly from the account.

[FatFork]

This has never happened to me personally. I know some sites switch up deposit addresses regularly, or let you ask for a new one if you want.  But usually the old ones still work too, in my experience anyway.

A change after using the same address for a while could mean the casino did some kinda upgrade.  Maybe they beefed up security or got a new wallet system to take deposits. But if it was me, I'd hit up their customer support to double check I'm sending my money to the right spot next time.  Just to be sure.

Wait... why you take a loan for gambling? I believe most people know gambling using loan is really bad.

Finally! Someone brought this up. Hahahaha!

[piebeyb]

Yes, it's best to just use a personal wallet so that it's easier to send it wherever we want, if you use a third party wallet, whether it's a casino or an exchange site, they are very vulnerable to changing the user's deposit address, but in my experience, exchange sites will usually notify their users via email that there has been a change in the deposit address so that there is no confusion and problems like this, it could be that the casino has notified you and you missed their email because it is impossible for them to just change your deposit address without notification.

But this is a good warning for beginners, usually they are sometimes careless in this matter, but I don't mean that you are a beginner, but in most cases the average beginner often makes small mistakes like that, after all using a personal wallet would be better than Using a third party, especially from loan funds, may be problematic if later the funds cannot be recovered by the casino, obviously it is very dangerous, my one suggestion is that every gambler should need to open their email all the time so as not to miss information on changes to their deposit address.

[Findingnemo]

Isn't it weird that you have been using an address for a while and the platform changed the address without any of your action looks highly suspicious to me. You maybe given one new address after every successful deposit or you may be given one permanent address and it will be updated if it's mandatory like switching from Legacy to Segwit but it only happens after a warning.

Yeah right, It’s really strange to me that’s why it caught me off guard despite I’m a frequent gambler that usually copy manually my wallet address or check if I’m still using the current address.

This wallet address changes without warning is very dangerous especially that casino claims that they recover the fund out of good will meaning it was supposed to be lost. The only problem is the wallet change is done out of nowhere after I just check the address by myself before I made the loan here to verify that I use the address on that specific casino.

No reputable casino have such kind of actions towards giving deposit address as far as I know so you check whether they mentioned about their unwarned address change in their ToS and most likely it won't be there which means there is something going on and if you have alternative casinos then better play where you are comfortable instead of risking your money again there.

[AbuBhakar]

I think you are quite lucky because the casino doesnt use a 3rd party payment gateway like coinpayments, so they can solve the problem straight away.
If they use third party services, it will certainly take time to resolve this problem.
It could take 1-2 weeks or maybe more depending on the response from the payment gateway company.

This is true base on my experience, my deposit on local casino that use 3rd party payment    got stuck for a long time just because it expires already before my transaction confirmed due to increasing fee on Bitcoin network while I use wallet that doesn’t support RBF to bump my fee.

But most of the crypto casino available in the forum use internal wallet to all their deposits that’s why it’s easy for them to recover transactions but some casino consider it a loss if you use old address which the casino doesn’t support anymore due to their upgrade.

[borovichok]

This is not new warning but I think people might need to be reminded about this after experiencing this personally just now. I recently made a loan using a casino wallet address, I check the wallet address if it’s the same before I ask the loan and I confirmed that it was the same.

The problem comes when the loan is already sent while my casino wallet address update right after the loan amount sent. Take note that I’m using same wallet address since I play to this casino for about 3 years and they just update my wallet address some time after I post my loan request here.

To make the story short. The balance is not credited but after a lengthy discussion with the support and after sending proof that my old wallet address is still the same when I made the deposit(loan) then they recover my funds out of good will.

The lesson here is always check the wallet address before you deposit no matter how long do you use the same address. Most importantly don’t use casino wallet address to receive funds that has a delay such as loan money and campaign payments since there’s a chance that they will update their wallet address without prior notice. Keep safe and have fun.

This warning is important. The thing is that you cannot rule out mistakes in human living. I have credited the wrong account in the past and that incident just flashed back when I saw this topic. I wasn`t happy and I had to write to the casino through their customer care but they couldn’t help out since it was negligence on my part. Since then, whenever I want to make any deposit I take my time to crosscheck the address even though it has been automatically saved I still make sure it is the right address. I don’t want to repeat the same mistake.

One of the ways to avoid this is to save the address to the casino account to avoid inserting the address anytime you want to make a deposit. If the casino has such a feature then utilize it but if the casino does not have such a feature due to security reasons as most will claim then don’t be in a hurry when making a deposit. Give it all your attention.

[swogerino]

This is not new warning but I think people might need to be reminded about this after experiencing this personally just now. I recently made a loan using a casino wallet address, I check the wallet address if it’s the same before I ask the loan and I confirmed that it was the same.

The problem comes when the loan is already sent while my casino wallet address update right after the loan amount sent. Take note that I’m using same wallet address since I play to this casino for about 3 years and they just update my wallet address some time after I post my loan request here.

To make the story short. The balance is not credited but after a lengthy discussion with the support and after sending proof that my old wallet address is still the same when I made the deposit(loan) then they recover my funds out of good will.

The lesson here is always check the wallet address before you deposit no matter how long do you use the same address. Most importantly don’t use casino wallet address to receive funds that has a delay such as loan money and campaign payments since there’s a chance that they will update their wallet address without prior notice. Keep safe and have fun.

I would use another approach,get the loan that you requested to some wallet that you own and then from there you can send to the casino where you play from 3 years to enjoy your session.I know that this way you spend more in fees but it is better to spend and sacrifice a little amount in fees and be absolutely sure that no one can change your wallet address in Electrum wallet for example rather than relying on the casino deposit wallets,I know many people use those wallets and I also do some time but you never know what to expect from them,maintenance,change of address and they have made it clear to us that these things can happen,so better to use your own wallet where you are 100% sure.

[Natsuu]

Double-checking wallet addresses is definitely a smart move even if you've been using the same one for ages. It's great that you were able to recover your funds after some discussion with support. Thanks for sharing your experience OP. Its a valuable lesson for all of us to stay sharp and cautious when dealing with money online. Keep safe and keep enjoying your gaming responsibly

[Adbitco]

It's a pity for those who love using a casino deposit address to participate in any campaign or use the address for a collection of loan most people fails to understand that those site update their addresses or it expires after some certain duration new address will be generated for users to enable them reduce the rate at which their transactions are being monitored. Most time it's good to use a wallet that you own and control the seed phrase to be sure of your funds do not apply any loan or campaign with address you don't have a personal access to it.

[robelneo]

You're lucky bro that the casino's support is responsive and understands the situation, they understand that things like this happen, and maybe because they do not have this on their terms.
Things like this happen so we should not feel comfortable when sending and receiving funds at our address whether it is a custodial or noncustodial wallet or wallet coming from any platform always check and double the correctness of the address.

It's good that you created this topic for awareness newbies do not about wallet updates on platforms where you make deposits and about clipboard malware, so you must make it a habit of checking your address even if it takes time, an ounce of prevention is better than a pound of cure.

[Iroh]

You were quite lucky the casino was reasonable enough to credit your new address after being shown some proof. After using the same wallet address for about 3 years, I can understand using the same address without having to verify it. You should have been notified that your wallet address has been changed. Why they decided to change it without you requesting for the change after almost 3 years is beyond me.
It could be considered a chore to some impatient people, but it’s important and always advisable to always double check the receiving address to make sure you’re sending to the right address.

[zuzie]

This is the most important or most important thing in maintaining our security when gambling, namely that when we want to make a new transaction we have to be really thorough and check whether the wallet address we are using is correct and in accordance with the previous rules or not. Yes, we often check whether the wallet address we use has been validated or not. because the wallet address is related to finance, we should not rush in implementing it. The slightest mistake will cause big problems for us, instead of making a profit, we ourselves will suffer losses.

[Assface16678]

The thing is, a crypto currency wallet address is a complex address, meaning, as you notice, the address is like a randomised number and letter, so it's hard to memorise the actual address. That's why it is also prone to sending to the wrong address, as sometimes there's a missing letter or what. That's why it's better to have your wallet address copied and pasted so that when you are doing another transaction, you will just paste your wallet address to avoid this kind of accident, because no matter how you do in the support or customer support, if you provide the wrong address, they can't do anything about it.

I also experienced this kind of accident, and of course I regret it and it hurt my funds, but it was a moral lesson to me. The thing is, no matter what kind of safety you choose, it is unavoidable sometimes.

[Eternad]

The thing is, a crypto currency wallet address is a complex address, meaning, as you notice, the address is like a randomised number and letter, so it's hard to memorise the actual address. That's why it is also prone to sending to the wrong address, as sometimes there's a missing letter or what. That's why it's better to have your wallet address copied and pasted so that when you are doing another transaction, you will just paste your wallet address to avoid this kind of accident, because no matter how you do in the support or customer support, if you provide the wrong address, they can't do anything about it.

You don’t need to memorize your wallet address because you will need to check and verify it on your casino deposit address to make sure that you are still depositing to the right address. Doing manual copy always makes you safe in every transaction. Also it’s useless to memorize your casino wallet address if there’s a chance that it will change just like what the subject of this thread.

The OP literally warning us to check manually the wallet address on the casino before we made any deposit.

[Yatsan]

For sure we all had such problem if not almost. Addresses are not common characters we encounter on a daily basis; a single character would cause you problem. Even with copy pasting, I still assure to check the address I would be sending my funds with. This is not alike with bank transactions wherein there are only a few characters we would be taking note of. But in a general perspective, we should always be more careful of things given that money is the thing we are doing transactions of and if something's important, it won't cost you anything if you would be putting more care of it.

You were quite lucky the casino was reasonable enough to credit your new address after being shown some proof. After using the same wallet address for about 3 years, I can understand using the same address without having to verify it. You should have been notified that your wallet address has been changed. Why they decided to change it without you requesting for the change after almost 3 years is beyond me.
It could be considered a chore to some impatient people, but it’s important and always advisable to always double check the receiving address to make sure you’re sending to the right address.

And such chance or instance won't be given on a daily basis, and should be indeed an enough warning to be careful at all times if something important for you would be at risk. We're just being too confident of things if we got used to it but however, it will be our sole responsibility to make things right and to not be too careless of almost aything involving money; if rich ones does, what more of small investors or gamblers right?

[YOSHIE]

The lesson here is always check the wallet address before you deposit no matter how long do you use the same address. Most importantly don’t use casino wallet address to receive funds that has a delay such as loan money and campaign payments since there’s a chance that they will update their wallet address without prior notice. Keep safe and have fun.

Of course this is a good warning for all of us, especially beginners who are new to online crypto casino sites, about the accuracy and checking of deposit addresses in online casinos which are often ignored by those who frequently bet, So it often causes us to lose money when making deposits.

This has happened to me before, I forgot to check the deposit address, luckily I hadn't made a deposit, when I checked the old address and the new one it had changed without any notification, This shows how important it is for us here before depositing checks to be careful and copy the address every time we make a deposit, this is all for the comfort and safety of all of us, hopefully this is a serious warning to all gamblers.

[bangjoe]

snip

Thanks for the reminder, yes it is cliché but it is very important for some people, because too confident in what they are doing will make them forget and legitimize the address that has been changed, so the casino. I think it will be quite useful for many new people and remind forum members who have forgotten about this important rule, as well as the growth of advertising in casinos is very large and we can forget or whatever it is so that our funds are stuck in the casino address.

Thankfully your funds have been recovered and it was very wise of the casino you used.

[Salahmu]

The lesson here is always check the wallet address before you deposit no matter how long do you use the same address.

And not only the wallet address, but checking the minimum deposit amount is also very important, so that you don't sent a money that will be considered as a donation and not deposited into your exchange or casino account.

This is one of things that normally affect most people because not everyone that has the habits of reading and they will just rushed into it without a thorough checking and at the end they began to regret, however I have actually witnessed a situation were a friend was trying to make a deposit but forgetting to check the minimum deposit that is allowed and after making the deposit he stayed for a very long time waiting for the deposit to arrive but could not see it, so he had to visit there support system for complain that was when they told him the reason why his deposit couldn't arrive because he did not meet the minimum deposit, so perhaps that's why people really need to be careful and read things through before making any deposit, so just like you have mentioned and few other people checking the minimum deposit amount and also confirming the wallet address is very important before making any deposit.

[Gozie51]

To make the story short. The balance is not credited but after a lengthy discussion with the support and after sending proof that my old wallet address is still the same when I made the deposit(loan) then they recover my funds out of good will.

You are right and they were able to track the transaction back to you because you actually used the address traceable to that wallet or casino account despite their update of the previously used address on your account because the record will still be there, maybe they changed into another current wallet for you after they have updated it.

So it actually a lesson to be sure even if you are using a casino address, you use the address traceable to you. However, it has been said that addresses are better to be exclusively yours and not a centralized wallet address and in such cases you don't need to send centralized wallet address to collect a loan.