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[jcojci]

So you mean even if the people registered under the same IP address submit their KYC, it will still be considered as multiple accounts? What if we inform the casino team itself about this situation?

Because as we know, there are many scenarios like that. I just hope the casino management addresses this immediately so that everyone can be informed about it.

This is a common thing not just here but in many online casinos. KYC alone doesn't solve the problem because people can abuse the system. For example, they make their family members do the KYC to open multiple accounts. They also do this even for bonus hunting to get more bonuses from the same house. That’s why casinos are usually very strict about the same IP address.

They can tell casinos those accounts is different person by verifying each account. Maybe casino can accept that but they will flag all accounts and will monitor closely and if one of them does something suspicious, casino may block all accounts.

But casino will have solutions if this happens in their casino. Casino will ask for other things so they can be sure that all accounts will not do something bad.

[xandry]

from the replies, i guess the problem is on my end.

And you are not alone. 
This feature has also never worked correctly for me. Every time I log in, I select "remember me," and every day I still have to enter my username and password. Entering my username and password isn't a problem for me because I use the Proton Pass password manager; it automatically fills in the fields, so I've never had any complaints about the feature remembering my data.

[Dave1]

from the replies, i guess the problem is on my end.

@Zwei - I don't know but it seems that 'remember me' options is working on my end.

I try to replicate your issue, but I can't. I'm using, "Chrome is up to date Version 143.0.7499.170 (Official Build) (64-bit)".

And I'm not sure what browser you are using, although I only used it in Chrome to test and see if I can duplicate your issue.

i'm using brave, and it's not that the option is not working, it only works for sometime before i need to relogin again.
maybe it doesn't work the same way as the "always stay logged in" we have on the forum.

I try to this it with "Brave is up to date Brave 1.85.118 (Official Build) (64-bit) Chromium: 143.0.7499.169"

Close Brave and open it again, and my account is still login. And then I close the tab and see if it will react different, and then I go and go to the website again, and my login session was still saved.

[Zwei]

from the replies, i guess the problem is on my end.

And you are not alone. 
This feature has also never worked correctly for me. Every time I log in, I select "remember me," and every day I still have to enter my username and password. Entering my username and password isn't a problem for me because I use the Proton Pass password manager; it automatically fills in the fields, so I've never had any complaints about the feature remembering my data.

exactly what's going on with me. it's only mildly annoying, so i'm not going to waste any time trying to figure out what's causing it.

but one other (kinda serious) thing i'm having a problem with is the sportsbook section sometimes refuses to load. it either keeps loading and loading and loading... or i get "Data wasn't found Please try again later" error.
this is more annoying tbh, because i have to hard refresh the page a few times before i can get in.



first i thought it was my internet or betby lagging or something, but other checking other casinos using betby, their sports section load just fine.

[xandry]

but one other (kinda serious) thing i'm having a problem with is the sportsbook section sometimes refuses to load. it either keeps loading and loading and loading... or i get "Data wasn't found Please try again later" error.
this is more annoying tbh, because i have to hard refresh the page a few times before i can get in.



first i thought it was my internet or betby lagging or something, but other checking other casinos using betby, their sports section load just fine.

I rarely visit the sports betting section of the site, but I just checked it and everything loads fine. By the way, I use the Comet browser with the uBlock Origin Lite extension. I didn't make any strict privacy settings like automatically clearing cache and cookies; everything was set to default.


The Advent Calendar on bitz.io has ended... what are your results? I started using the Bitcoin faucet at the end of November, and then the bonuses from the Advent Calendar were added:

Almost twenty dollars for a minute or two on the site every day!

[ptaylor78]

Bitz_Casino:

How about starting 2026 with a little honesty, transparency, and good-faith conduct. The bare minimum expected of a legitimate casino.

For more than two weeks, since December 16, Bitz has chosen silence instead of addressing serious issues involving player protection and misconduct. I understand the tactic. When the record is overwhelmingly against you, staying quiet can feel safer than responding. But silence is not accountability.

You cannot continue using Bitcointalk to promote your casino, run an ANN, and benefit from signature campaigns while refusing to address substantiated allegations of misconduct. This forum is not a marketing shield. It is a public record. And it is not a place where operators can hide indefinitely unless they intend to disappear entirely.

The outstanding issues remain unanswered:

   1.   Why has Bitz refused to address documented allegations that it violated its own Terms and responsible gambling obligations by denying self-exclusion requests. Why has Bitz refused to cooperate with independent mediators Casino Guru and AskGamblers.




   2.   Why has Bitz refused to respond to Trustpilot reviews related to this matter, while negative reviews are repeatedly followed by suspicious five-star reviews from first-time reviewers, creating the clear appearance of reputation manipulation.




   3.   Why did Bitz remove its Self-Exclusion Policy and Responsible Gaming links from its website on December 19, 2025, during an active dispute and after deficiencies were publicly raised.




   4.   Why does Bitz continue to represent itself as operating under a valid Anjouan Gaming license when the Anjouan Gaming License Register shows the license expired on November 21, 2025.




If Bitz intends to remain part of this Forum, these questions require answers. Silence is not resolution. It is avoidance.  I have left negative trust feedback on Bitz’s profile. Bitz is welcome to dispute any factual statement in this reply or in that feedback or leave counter-feedback explaining its position.

[Zwei]

...

I rarely visit the sports betting section of the site, but I just checked it and everything loads fine. By the way, I use the Comet browser with the uBlock Origin Lite extension. I didn't make any strict privacy settings like automatically clearing cache and cookies; everything was set to default.

it doesn't happen all the time, but right now this is what i'm stuck looking at (even after refreshing the page for the 10th time already) before i get the error i posted above.

The Advent Calendar on bitz.io has ended... what are your results? I started using the Bitcoin faucet at the end of November, and then the bonuses from the Advent Calendar were added:

Almost twenty dollars for a minute or two on the site every day!

i joined a bit late, so i only managed to claim half of the bonuses from the calendar, but i still got a few bucks which is pretty nice for visiting the site once a day.

let's see if i can turn those few bucks into a cashout or not.