👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑

[Don Pedro Dinero]

Continuing to use Bitcointalk to promote your casino while ignoring a documented player complaint and refusing to engage with independent mediators for over two weeks, simply because the evidence is overwhelmingly against you, is unacceptable and must be addressed.

Perhaps if you see that the official representative repeatedly ignores you here, the best thing to do is to open a thread in scam accusations, as you said. There is no rule that prohibits you from continuing to complain here, but given the success, it might be better to direct your efforts to that section.

[virasog]

Continuing to use Bitcointalk to promote your casino while ignoring a documented player complaint and refusing to engage with independent mediators for over two weeks, simply because the evidence is overwhelmingly against you, is unacceptable and must be addressed.

Perhaps if you see that the official representative repeatedly ignores you here, the best thing to do is to open a thread in scam accusations, as you said. There is no rule that prohibits you from continuing to complain here, but given the success, it might be better to direct your efforts to that section.

But then what will happen if he raises the same concern in the Scam Accusations section? Yeah maybe they get the tag or more people are aware of it and avoid the casino, but his problem will remain unaddressed.

If they aren't replying here, they won't reply there as well. If they care about the reputation they would have responded here and clear the situation. I am not saying that the person is right or the casino is at right, i am just saying that the casino should also present their point of view and not remain silent.

[ptaylor78]

Perhaps if you see that the official representative repeatedly ignores you here, the best thing to do is to open a thread in scam accusations, as you said. There is no rule that prohibits you from continuing to complain here, but given the success, it might be better to direct your efforts to that section.

But then what will happen if he raises the same concern in the Scam Accusations section? Yeah maybe they get the tag or more people are aware of it and avoid the casino, but his problem will remain unaddressed.

If they aren't replying here, they won't reply there as well. If they care about the reputation they would have responded here and clear the situation. I am not saying that the person is right or the casino is at right, i am just saying that the casino should also present their point of view and not remain silent.

Rest assured, a full scam accusation and warning flag are pending. I am proceeding in this manner deliberately to give Bitz_Casino an opportunity to resolve this matter before it is moved to the Scam Accusations section, where the discussion will involve members who are not tied to Bitz’s signature campaign and will not overlook misconduct (including disregard of Responsible Gambling obligations and concealment of evidence during an active dispute).

It is notable that in prior disputes Bitz has actively responded across online platforms (including third party mediators and here on Bitcointalk) and even successfully defended itself in at least one previous player complaint. In this case, however, the record is fully developed, the evidence is overwhelming, and Bitz has already made a documented settlement offer that implicitly acknowledges fault. Faced with an indefensible position, Bitz appears to have chosen silence, perhaps hoping the issue will fade or that I will abandon efforts to hold them accountable. That will not happen.

To date, Bitz has remained silent on Bitcointalk, Trustpilot, and AskGamblers. The Casino Guru complaint is still developing, and Bitz’s willingness to cooperate there remains an open question.

I even re-engaged Bitz live support as of yesterday in an attempt to resolve this directly. Support agent “Lana” stated that management would contact me by email “at any moment.” Nearly 24 hours later, there has been no response.



Following its misconduct, Bitz proposed a “resolution” consisting of a $5,000 refund while retaining approximately $8,800 profit obtained as a result of their violations. When I declined that offer as improper, Bitz’s response was simply, “you can go forward, that’s your choice.”



Casinos make mistakes. Reputable operators address them. Prolonged silence, refusal to engage with independent mediators, and continued promotion on this forum instead project the appearance of a rogue operation. That perception is only compounded by unresolved questions surrounding Bitz’s licensing status, as the Anjouan Gaming License Register indicates Bitz’s license expired on November 21, 2025. The instant matter involving my complaint remains open by Bitz’s choice.

[jcojci]

I think this suggestion might not fully solve the issue, because these two features work differently even though they seem similar.

Remember Me keeps you logged in. So every time you open the website, you're already in your account without logging in again. This can last for days or weeks.

Save Login Info (browser feature) only saves your username and password. So when you open the website, the login form is already filled, but you still have to click the Login button every time. Keep in mind that if you use save login info in your browser, anyone who uses your computer/phone can see your password in the browser settings. So it's a bit risky.

The site have logout feature that will logout the account if no activity. I think this is ok and can prevent something harm to your account.

Yes, Remember Me feature keep you logged in without log out automatically. But if the site still activating this feature, the account will logout automatically especially if you leave the site or don't do anything.

Maybe they can modify the setting so when users click Remember Me, the account will not logout automatically.

Well, when we tick the “remember me” checkbox, after entering our username/email and password, the site saves a special cookie or token on your computer so that next time it doesn't ask you for the credentials when you try to access the site but the problem is that token isn't forever and has an expiry stamp associated with it.

In case you do not access the site for long, the token / cookie expires and you have to login again. This is a security feature and I think it is a good one too. Also clearing the browsing cookies will also delete the "remember me" info and you have to login again.

Actually, that is preventions for safety. But some users feels that is annoy which makes them keep re-login if they don't use the site. We can wait clarification from the teams and what will they said later.

The site concern that the security is an important matter so they just want to protect their users from the things that can harm them.

I think that forcing users to login every time makes people login less often. It is a good idea to make a persistent login system which actually works well and won't logout automatically for at least 1 month.

This kind of system isn't easily abused. Google accounts for example never logout, even my bitcointalk account never logout automatically. I see no reason to keep logging out automatically after just a few hours or few days...

That can works well if users can ensuring that their devices safe from something that may harm the account. If only them using the devices, that will not be a problem. But if they use the devices together with others, that is not good so they don't have to activate this feature.

[Zwei]

I think that forcing users to login every time makes people login less often. It is a good idea to make a persistent login system which actually works well and won't logout automatically for at least 1 month.

i'm surprised they even have a feature like this. i don't think any other casino i used before has a "keep me logged in" option, you just log in once and you are set.

This kind of system isn't easily abused. Google accounts for example never logout, even my bitcointalk account never logout automatically. I see no reason to keep logging out automatically after just a few hours or few days...

i think they intended for it to work like the forum does, but it's not working or is bugged like some other stuff on their website.

Actually, that is preventions for safety. But some users feels that is annoy which makes them keep re-login if they don't use the site. We can wait clarification from the teams and what will they said later.

what safety? what does logging people out save them from exactly? it's not like players are logging into their casino accounts on random devices.

[jcojci]

Actually, that is preventions for safety. But some users feels that is annoy which makes them keep re-login if they don't use the site. We can wait clarification from the teams and what will they said later.

what safety? what does logging people out save them from exactly? it's not like players are logging into their casino accounts on random devices.

If they use random devices and have malicious software, applications or extensions installed on the devices, that can attacked them, penetrated and connected to hackers. Maybe I was too paranoid but if we are on the Internet, it's not 100% safe so we can just be careful.

[Pmalek]

Yes, Remember Me feature keep you logged in without log out automatically. But if the site still activating this feature, the account will logout automatically especially if you leave the site or don't do anything.

If the casino has created a "Remember Me" or a "Keep Me Logged In" feature, then players should remain logged in until they decide to log out themselves. This isn't the case with Bitz. Even if you tick that option, the casino logs you out every day. The "Remember Me" feature is not useless, but in my opinion, it also doesn't do what it's supposed to. I never went through the settings in my account to see if this can be edited in any way.

[bitmover]

This kind of system isn't easily abused. Google accounts for example never logout, even my bitcointalk account never logout automatically. I see no reason to keep logging out automatically after just a few hours or few days...

i think they intended for it to work like the forum does, but it's not working or is bugged like some other stuff on their website.

The forum keeps you logged basically forever, for like more than a year without any login request.

Bitz.io keeps asking for our login credential basically every 1 or 2 weeks, in my experience.

I don't think it is a bug, but just the way they set up the persisting login feature.

Actually, that is preventions for safety. But some users feels that is annoy which makes them keep re-login if they don't use the site. We can wait clarification from the teams and what will they said later.

what safety? what does logging people out save them from exactly? it's not like players are logging into their casino accounts on random devices.

I agree, it doesn't increase safety.

[jcojci]

Yes, Remember Me feature keep you logged in without log out automatically. But if the site still activating this feature, the account will logout automatically especially if you leave the site or don't do anything.

If the casino has created a "Remember Me" or a "Keep Me Logged In" feature, then players should remain logged in until they decide to log out themselves. This isn't the case with Bitz. Even if you tick that option, the casino logs you out every day. The "Remember Me" feature is not useless, but in my opinion, it also doesn't do what it's supposed to. I never went through the settings in my account to see if this can be edited in any way.

Maybe they will modify it later so we don't have to keep re-login.

I feels the site is a bit slowly than yesterday. This is my first login on this day. Anybody have the same as me? Hope that is just from my end and not from the server.

[examplens]

i think they intended for it to work like the forum does, but it's not working or is bugged like some other stuff on their website.

The forum keeps you logged basically forever, for like more than a year without any login request.

Bitz.io keeps asking for our login credential basically every 1 or 2 weeks, in my experience.

I don't think it is a bug, but just the way they set up the persisting login feature.

I haven't logged out of a forum in years. I can't remember the last time I had to type in a password.
While my login on Bitz expires after a few hours, it's not a big deal, except that sometimes it can be annoying to wait for the page to load before the login status appears fully.

[ptaylor78]

For the record, this is Bitz_Casino's first response on AskGamblers (https://www.askgamblers.com/casino-complaints/bitz-casino-responsible-gaming-failure-at-bitz-after-gambling-addiction-disclosure) after weeks of avoiding this complaint.

This complaint was previously closed due to Bitz’s non-cooperation and was reopened only at my request. Since December 19, I have twice been forced to submit additional evidence and updates solely to prevent the complaint from closing again as unresolved while Bitz continued to ignore the process.

Against that backdrop, Bitz’s first action was not to address the allegations publicly, but to post a single sentence claiming it had sent “all relevant information” privately by email. No explanation. No factual rebuttal. No position placed on the public record where it can be reviewed or answered.

That is not transparency. It is deliberate opacity.

Even this minimal response was careless. The message misspells “kindly,” which is emblematic of the level of care Bitz is applying to a documented responsible gambling dispute that has already required reopening due to their refusal to engage.

AskGamblers is a public mediation process. If Bitz believes its conduct was proper, there is no legitimate reason to withhold its position from the public record while denying the player a meaningful opportunity to respond.

After prolonged non-cooperation, a complaint closure for silence, repeated deadline tolling by the player, and now a vague off-record claim of compliance, Bitz’s conduct continues to reinforce the same concern. This is not how reputable operators resolve disputes. This is how operators attempt to manage optics while avoiding accountability.

I am prepared to respond immediately once Bitz’s position is summarized by AskGamblers or posted publicly. Until then, there is nothing substantive to reply to.

Silence, followed by secrecy, after a reopened complaint, is not good-faith dispute resolution.




I am adding an excerpt from an independent third-party review of Bitz published by a senior editor at Casinos.org (updated October 26, 2025), written before this dispute.

The review states that Bitz had no functional in-account responsible gaming tools. There were no deposit limits, timeouts, or session controls. Self-exclusion had to be requested by emailing support and was handled manually after a delay.

This directly contradicts Bitz’s representations in my case, where they repeatedly claimed that while the Responsible Gaming section was “under maintenance,” manual self-exclusion, account blocking, deposit limits, or any safeguards were impossible and no alternatives could be offered.

The review predates my account and shows that Bitz historically handled self-exclusion manually via support, even without a working dashboard tool. This confirms the lack of safeguards was not a temporary outage but an established operating condition.

Although Bitz eventually applied manual exclusion after escalation, this occurred only after days of refusal and continued acceptance of deposits. That sequence aligns with the systemic deficiencies described in the review and supports that my initial self-exclusion requests were improperly denied.

This is submitted as corroborating third-party evidence that:
   •   Manual self-exclusion was feasible despite Bitz’s claims
   •   The safeguards failure was not temporary
   •   Bitz’s representations were inconsistent with its actual practices

 


In prior disputes with players, Bitz_Casino has demonstrated an ability to engage publicly, explain its position in detail, and defend its conduct when challenged. In this matter, by contrast, Bitz has avoided substantive engagement altogether. The contrast raises an obvious question. Does Bitz only respond when the factual record is favorable, and withdraw when the evidence is comprehensive, documented, overwhelmingly against them and difficult to dispute?

[Bitz_Casino]

🍓 International Strawberry Day at Bitz.io

Strawberries aren’t about complexity 🍓
They’re about the moment when everything feels simple: taste, mood, enjoyment ✨

Today at Bitz, it’s exactly that kind of day 🎰
No extra noise, no overload — just a smooth rhythm, relaxed play, and an easygoing flow 💫

Like with good strawberries:
there’s nothing to add — you just need to enjoy them at the right moment 😌
International Strawberry Day at Bitz is about simple pleasure and those comfortable moments that come together naturally 🍓💛

[Richbased]

🍓 International Strawberry Day at Bitz.io

Happy International Strawberry Day to all the management at Bitz.io, hope you all had fun!


I tried to install the Bitz.io mobile app on my smartphone for easier navigation because i discovered that the site is a bit slow but i got this warning below, why am i getting such warning and is the file actually harmful?

[macson]

I tried to install the Bitz.io mobile app on my smartphone for easier navigation because i discovered that the site is a bit slow but i got this warning below, why am i getting such warning and is the file actually harmful?

That's because you downloaded the APK file from an unknown source, which is why you're seeing this notification. If you downloaded it from the official website https://bitz.io/ , there shouldn't be any issues.

But what does "slow" mean here? I also occasionally access Bitz from my device and haven't encountered any issues, it remains smooth and fast. My only issue is logging in, as I need to re-enter my login details every time I access the site. Apart from that there are no problems.

[ptaylor78]

🍓 International Strawberry Day at Bitz.io

Strawberries aren’t about complexity 🍓
They’re about the moment when everything feels simple: taste, mood, enjoyment ✨

Today at Bitz, it’s exactly that kind of day 🎰
No extra noise, no overload — just a smooth rhythm, relaxed play, and an easygoing flow 💫

Like with good strawberries:
there’s nothing to add — you just need to enjoy them at the right moment 😌
International Strawberry Day at Bitz is about simple pleasure and those comfortable moments that come together naturally 🍓💛

What is actually happening on Bitcointalk with this casino, Bitz_Casino?

Despite weeks of documented silence on a player complaint and a refusal to provide any substantive explanation, Bitz continues to operate a paid signature campaign and promote itself freely on this forum. That alone raises serious questions about why an operator actively avoiding accountability is still permitted to market here without restriction.

Rather than addressing the issues raised, Bitz has continued to pad this ANN with low-effort promotional posts, stock imagery, and AI-generated marketing copy. None of it engages with the complaint. None of it clarifies their position. It functions purely as deflection.

At the same time, Bitz has refused to respond to my negative Trustpilot reviews relating to this matter. Instead, those reviews have been followed by a series of highly questionable five-star reviews. Each appears to be a first-time review, written in generic marketing language, and devoid of any concrete details about actual gameplay or player experience. That pattern strongly suggests reputation management rather than genuine feedback.



There are also unresolved questions regarding Bitz’s licensing status, which remain unanswered on the record. Taken together, the silence, the promotional activity, the reputation manipulation concerns, and the lack of clarity around licensing reflect an operator unwilling to engage transparently or in good faith.

Promotion without accountability should not be tolerated on this forum.

[bitmover]

What is actually happening on Bitcointalk with this casino, Bitz_Casino?

You are just attacking bitz.io here and you provided zero information about your claim.

My suggestion: create a new thread , give all the details about your complaint there, and share the thread link here. I will take a look and other users too.

Just attacking their service without providing information proves nothing and you will be ignored.

Your link in ask gamblers doesn't work on my side.

[ptaylor78]

What is actually happening on Bitcointalk with this casino, Bitz_Casino?

You are just attacking bitz.io here and you provided zero information about your claim.

My suggestion: create a new thread , give all the details about your complaint there, and share the thread link here. I will take a look and other users too.

Just attacking their service without providing information proves nothing and you will be ignored.

Your link in ask gamblers doesn't work on my side.

The claim that I have provided “zero information” is incorrect.

The complaint is fully documented and publicly available on AskGamblers and Casino Guru. The AskGamblers link works and is accessible. A full scam accusation thread is forthcoming, if necessary. I have posted concrete questions in this ANN to Bitz that could have been addressed if they desired to.  

This is not an attack without substance. It is a summary of documented conduct paired with Bitz’s continued refusal to address it publicly. If Bitz believes the allegations are unfounded, the appropriate response is to engage with the mediators or clarify the record. Silence and continued promotion do neither.

If you want to review the details, the mediator complaints are the correct place to do so for now.  

https://casino.guru/complaints/bitz-casino-player-s-account-has-not-been-self-excluded

https://www.askgamblers.com/casino-complaints/bitz-casino-responsible-gaming-failure-at-bitz-after-gambling-addiction-disclosure

Bitz is well aware of all the details of this complaint. As virasog noted, if Bitz doesn’t care enough about its reputation to reply here or to third party mediators, what makes you think creating a brand new thread will cause them to be responsive?

Bottom line is that your suggestion that Bitz being "attacked" in their ANN is the reason why I haven't received substantive response from Bitz is not supported by the record.  Bitz has decided to hide and be silent across all online platforms, while continuing to promote themselves on Bitcointalk.

[Richbased]

I tried to install the Bitz.io mobile app on my smartphone for easier navigation because i discovered that the site is a bit slow but i got this warning below, why am i getting such warning and is the file actually harmful?

That's because you downloaded the APK file from an unknown source, which is why you're seeing this notification. If you downloaded it from the official website https://bitz.io/ , there shouldn't be any issues.

It wasn't from an unknown source, i tried downloading it from the official site direct. Okay, let me upload a full screenshot below so that you can see it.

But what does "slow" mean here? I also occasionally access Bitz from my device and haven't encountered any issues, it remains smooth and fast. My only issue is logging in, as I need to re-enter my login details every time I access the site. Apart from that there are no problems.

Yes the site is slow in loading a page, donno if it's from my browser though. Re-entering the login details isn't a problem for me because it also helps me not to forget my password unlike some gambling site that a one time login can take many days before you will be logged out

[Alpha Marine]

The site have logout feature that will logout the account if no activity. I think this is ok and can prevent something harm to your account.

It's not a good feature in my opinion. Previously, I thought it was different on my browser, but after a while, I figured I needed to log in again if I stay away for a long time. It will be better if they just put a withdrawal code, so you need to input the code before you withdraw than logging me out frequently.
With a withdrawal code, even if someone else gets the account, they cant take out anything that is in the account.
Or better still, they can make the "logout" feature optional. Just make sure people who are disabling it bare the burden of any risk that may happen to the account.

[bitmover]

https://casino.guru/complaints/bitz-casino-player-s-account-has-not-been-self-excluded

https://www.askgamblers.com/casino-complaints/bitz-casino-responsible-gaming-failure-at-bitz-after-gambling-addiction-disclosure

Bitz is well aware of all the details of this complaint. As virasog noted, if Bitz doesn’t care enough about its reputation to reply here or to third party mediators, what makes you think creating a brand new thread will cause them to be responsive?

Bottom line is that your suggestion that Bitz being "attacked" in their ANN is the reason why I haven't received substantive response from Bitz is not supported by the record.  Bitz has decided to hide and be silent across all online platforms, while continuing to promote themselves on Bitcointalk.

I read the link now.

If I understand correctly, you sent 13,800 usd to bitz and lost it all gambling...

You asked for a refund. They offered you a 5,000 and you are still complaining?

Man, you are responsible for your actions. Bitz looks a serious business.  They are even offering you money you lost..

You cannot accuse bitz of anything. They still have a solid reputation imo.

Please correct me if I am wrong.