the website, then stated that I was doing minimal bets to roll it over.
Just curious, do they have a rule against this? I find it ridiculous if they do, I mean even if you are actually doing minimal bets you are still betting and risking your money. But then again, it is in a casinos best interest to keep everything in their favor.
anyway, I'd suggest following logfiles suggestion about posting evidence to back up your claims.
Their Minimal bet clearly states the same game 2 out comes so you can’t loose . Basically red and black on roulette, or player and banker on baccarat. Or if you bet both sides of a spread on a game. I did none of these. They are so fast to let you play out the whole bonus , but when it’s time to pay out they just say “o no we can’t pay you “ “Here’s your deposit back” .
I will deff gather as much as i can from deposit all the trans actions up until the bonus cancellation from them.
I may be wrong, but I think what they refer as minimal bet was that, literally, placing the bet at the lowest possible allowed by the game. Though it's logically their fault and gamblers are allowed to play with what's offered as a wagering option for them, there are actually some bugs that allows this "minimal bet" to be manipulated, as depicted on this
old case.
So basically, the gambler placed the smallest allowed amount to be wagered. If he won, he'll be credited with the winning. If he lose, though, due to a rounding error, he'll still be credited a fraction of the fund.
OP?