Ledger [Third party wallets ] connection issues.

[rich1616]

Good Morning all . Trying to connect Zilliqa [zillet wallet] and Theta [ thetaboard ] to my ledger nano s through ledger live ,which i have done for years successfully,on the same laptop as now but for a long time now i am getting this message :   U2F browser support is needed for ledger.please use chrome,opera or firefox with a U2F extension.Also make sure you're on an HTTPS connection. I need some guidance with the U2F ,as i got stuck with this before ; is this a chrome extension ?
                                                                                               Also, when i thought i would possibly access these wallets another way i.e, private keys / passwords i realised i don't have them .Therefor ,i can't remember ,as it's a long time ago did i , could i have set up the wallets by just connection to hardwear wallet option alone ?
                                                                             I would very much appreciate any help with this . 

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[OmegaStarScream]

Although the first post doesn't mention the wallet's your using, but it shows the same error. The article from Ledger is stating that there are issues connecting MetaMask with Firefox, and a workaround would be to use Brave or Chrome:

https://www.reddit.com/r/ledgerwallet/comments/12rotnq/u2f_browser_support_is_needed/
https://support.ledger.com/hc/en-us/articles/10371387758493-MetaMask-x-Ledger-Connection-Issue-On-Firefox?support=true

If you're already using Chrome, maybe try something else and see if that helps.

[Yamane_Keto]

Type about:config then search for security.webauth.u2f and you will find that its value is false. Make it true, close the browser and restart it again.
This is to ensure HW's compatibility with a device that supports the FIDO2 standard
I don't think this will pose a risk to your private keys, and there is no need to install any add-ons.

[Husna QA]

Type about:config then search for security.webauth.u2f and you will find that its value is false. Make it true, close the browser and restart it again.
This is to ensure HW's compatibility with a device that supports the FIDO2 standard
I don't think this will pose a risk to your private keys, and there is no need to install any add-ons.

I tried setting the security.webauth.u2f value to true (https://www.key-id.com/enable-fido-u2f-firefox/), this setting does not work on Ledger Nano X and Firefox v124.0.2 (64-64- bit) that I use. Notifications still appear similar to those experienced by the OP (and also several user comments here: https://www.youtube.com/watch?v=hPuO36ssxEk).





I tried it in Chrome, and an error appeared like this:

[rich1616]

ok thanks for replies so far. So the connection issue seems stuck at moment . If there is no simple way around it . I think i would have to connect to ledger to be able to disconnect wallets to use another way to access them i.e pass phrases .I'M quite lost ....think i will try support ticket with each asset......