What do casinos do with inactive accounts?

[OgNasty]

This brings up some interesting points that I hadn't considered before.  It peaks my interest on what different casino policies are.  Am I in jeopardy of losing my Stake account if I don't sign in every so often?  This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me.  Still...  It would be good to know.  Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts?  I know I'd be appreciative of the information, so I'm sure others would as well.

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[_act_]

It will be good if they send an email and if you don't reply to it, it should be understood that the account owner let it close down. And the user will not expect a claim from the casino about multi-account if he returns by creating a new account.
It will be good to just first email the casino letting them know whether you are good to play again using the new account. Because you are just putting your money at risk if sooner you hit a jackpot and they lock your funds because of multi-account.

If the person is unable to login and if he wants to still gamble on the site, the best is to send email to the gambling site to know if he should register or they will let him be able to use his old account. It will not be good if the person just go and register without sending such email. You are right about this.

But I noticed that the casinos that I left, I was not going back at all. There are many gambling sites which I can choose from. I left one for another.

[Hatchy]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

The term inactive normally would mean when an account has been domant for a very long time. Every other thing follows along side so long the users hasn't funded or played for a certain period of time you might  term it as inactive accounts. I haven't heard of the dormancy fee like you stated. But if I really don't want to play anymore I'm a specific casino, I see no reason why I should leave any money there at all. I will sweep the casino account because im in no need of their services. I don't see the need to charge any fee on an inactive account and what every the policy the casino might have placed probably a non zero account. I still will try my best to remove all funds from the casino.

[jossiel]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

That dormancy policies varies on each casino. Some may have those fees but usually, they'll just deactivate your account and if they've given the user a period for withdrawal and the user isn't able to withdraw it, they'd just take it.

But you can always contact the support and, see how responsive they are or some times they're giving extended period or they'll give you mercy for just refunding your money which is actually yours even if you have overlapped the period given for withdrawal.

[btc_angela]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

As far as I know, some gamblers platform are going to put your account on dormant status. But before doing that, they will contact first thru email specially if you still have some balance on it. And obviously if you don't response then that is that time that they will make your account inactive.

The question is why they need to routinely checks account that are not active with 6 months?

It's because it could be target for hackers, so it's for your security and theirs as well.

[South Park]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Each casino will have a different policy regarding this, as I have joined casinos on the past in which I did not sign into my account for years, and then when I tried to do it, everything worked as it should without any issue, while there are casinos out there that will delete your account after a short period of inactivity, so read the TOS of your favorite casino or ask that question to its customer support so you can get an accurate answer to your question.

[angrybirdy]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I don't have much idea about in this kind of issues but I think it depends to a casino's terms&Condition, that's why it's important to read T&C to know this kind of scenarios because every casino/sites offers different terms and conditions to their clients. Just like in bank, when there is no activity in a bank account for a long time, it becomes a dormant account but it is not immediately considered as dormant because they give a grace period as to when it will become dormant, other people have a chance to deposit money just to not which even lead to locked/close account.

[Fortify]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

You tend to find dormancy fees connected with trading exchange accounts and less so with casinos. Most people who play at a casino will run their balance down to zero and disappear, maybe never to return again. They would leave tiny amounts of dust at best, if they cannot spend any remainder. Most casinos will never really have this problem but will track logins and may "release" funds from certain older accounts with the proviso that if a player returns they'll just activate them again. At most you might find the average player leaving a few hundred dollars in an account and if something happened to them, which meant they never returned, those funds would eventually be sweeped and adsorbed by the casino into general profits.

[shield132]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Every casino has different rules. There are casinos that deactivate your account if you don't log in for a specific amount of time and there are casinos that deactivate your account if you don't deposit money for a specific amount of time. There are even some casinos that don't deactivate your account at all, for example, I created an account on freebitco.in in 2015 and I haven't logged in it for almost 8 years and my account with my full balance was there. That was very surprising for me because I had left some bitcoins in my account collected from freerolls and bitcoin's current price is very high. I personally suggest you to read rules and check them frequently because rules change often. Keep an eye on your email all the time.

[Baofeng]

This brings up some interesting points that I hadn't considered before.  It peaks my interest on what different casino policies are.  Am I in jeopardy of losing my Stake account if I don't sign in every so often?  This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me.  Still...  It would be good to know.  Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts?  I know I'd be appreciative of the information, so I'm sure others would as well.

Here are Stakes policy,

When an account on Stake.com remains inactive for a certain period of time, typically six months, the platform considers it as dormant. Inactive or dormant accounts pose a risk to the platform’s security, as they can potentially be targeted by hackers or used for fraudulent activities. Therefore, Stake.com takes proactive measures to safeguard its users’ information and assets.

https://www-stake.com/what-happens-to-inactive-or-dormant-accounts-on-stake-com/
But it could be different for other platforms as to how they are handling dormant accounts and what is the inactivity period as per their rules. It could be from 6 months or 1 year of not actively playing on their platform.

So there is no one single to the OP. But obviously if you have some cryptos still in your account, then casino might keep it and then reach out to you in whatever way they can.

[Cryptomultiplier]

This brings up some interesting points that I hadn't considered before.  It peaks my interest on what different casino policies are.  Am I in jeopardy of losing my Stake account if I don't sign in every so often?  This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me.  Still...  It would be good to know.  Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts?  I know I'd be appreciative of the information, so I'm sure others would as well.

Here are Stakes policy,

When an account on Stake.com remains inactive for a certain period of time, typically six months, the platform considers it as dormant. Inactive or dormant accounts pose a risk to the platform’s security, as they can potentially be targeted by hackers or used for fraudulent activities. Therefore, Stake.com takes proactive measures to safeguard its users’ information and assets.

https://www-stake.com/what-happens-to-inactive-or-dormant-accounts-on-stake-com/
But it could be different for other platforms as to how they are handling dormant accounts and what is the inactivity period as per their rules. It could be from 6 months or 1 year of not actively playing on their platform.

So there is no one single to the OP. But obviously if you have some cryptos still in your account, then casino might keep it and then reach out to you in whatever way they can.

It's apparent that same rules apply to already registered users on any online site even casino sites and any other gambling sites.
Even if the account remains dormant, the user can access it at any time as long as he or she either used authentication authenticator apps, alongside other password verification methods to register the account and has been at least active for a time before being dormant or it could be just that the account could get lost after more than 6-12 months of being inactively dormant, with or without funds in it.  

It depends on the rules the casino or gambling sites decide to go by. Hence why they always present their terms and conditions once you register on their sites.

[alastantiger]

Every casino has different rules. There are casinos that deactivate your account if you don't log in for a specific amount of time and there are casinos that deactivate your account if you don't deposit money for a specific amount of time.

Do these casinos give a heads up through an email about the deactivation before they go ahead to do it. I would find it rather weird that I do not get an email only to get the shocker of my life when I want to sign in after a long absence. Besides, I think that casinos should send regular news promotions which will act as a reminder whenever it pops up on their clients email.

There are even some casinos that don't deactivate your account at all, for example, I created an account on freebitco.in in 2015 and I haven't logged in it for almost 8 years and my account with my full balance was there. That was very surprising for me because I had left some bitcoins in my account collected from freerolls and bitcoin's current price is very high.

8 years is a long time. You would have been so happy to see your balance in tact or even surprised that you still had some bitcoins there which you already forgot about.

[Samlucky O]

What do casinos do with inactive accounts?

I think they usually close it down. But it will come with warning notification first which if you don attend to it fast they will close it down and The money in your account will be trapped or deducted without your notice.

 

And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

Inactive account usually occurs when the user haven't logged in to his account for a very long time or maybe losing access to the account by forgetting the password. Sometimes it is usually due to using another online gambling site for gambling and not using the previous account for a long Time.

[robelneo]

All casinos have terms about dormancy and it depends on the casinos, some will deduct after you deposit some will just let you deposit and deduct only after you've won a big amount I remember that I have an account on one casino I got a notification that they will delete my account if not log in for specific time frame.

It depends on the casinos, but also based on my experience casinos will always entice you to go back by sending you a lot of bonus offers in their newsletters.

[Mrbluntzy]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

It depends on the casino, every casino has their individual ways of handling inactive account. Since I started gambling till now, I have not lost access to any of my gambling account and I don't keep those account inactive for so long. I am even too lazy to read all the policy of those casinos because it's too long.

[goinmerry]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game? I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance?

Terms about inactive accounts vary per online casino. Most of the time, it's not stated in the Terms of Service.

As far as my knowledge is concerned about that:

- at most sites, it's totally fine if a user is inactive even for a couple of years
- there should be an email notification regarding account closure because of inactivity

On the other hand, what type of fee is charged on an active account?

They are active, right? What fee are you referring to?

[AmoreJaz]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game? I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance?

Terms about inactive accounts vary per online casino. Most of the time, it's not stated in the Terms of Service.

As far as my knowledge is concerned about that:

- at most sites, it's totally fine if a user is inactive even for a couple of years
- there should be an email notification regarding account closure because of inactivity

On the other hand, what type of fee is charged on an active account?

They are active, right? What fee are you referring to?

This really varies from one casino to another. You can check it out in their ToS actually. I have seen it in some casinos stating their fees for inactivity. But that is not common to most top casinos here. So it is better not to leave any amount if you feel you won't use the site for long period of time.
For active accounts, they don't charge any fee. Unless, the site is running a scam.

[Yogee]

[...]
What do you think will happen if you try to open an account on that same casino again with the same details? Will it be allowed?

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

[Davidvictorson]

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

So if I understood you correctly, there is a possibility that the casino may allow a user to reopen a new account with their previous account details like the same email and KYC if the reason for the close of account was due to inactivity and not a breach of the casino terms and conditions? If they can allow this then there was no need to have the account deleted in the first place due to inactivity. I see it as stressful having the client's exact information all over again in their database.

[Rabata]

Before crypto gambling I was gambling at Bet365. When I logged in to check my account after more than 1 year, they asked me again for different information. I had to verify my email. They were testing me in several ways to see if I was that person or not. But when I temporarily shut down the site after losing a bet, the site would pay me a small amount of bonus. After becoming regular in crypto gambling, those sites are now  inactive even i don't try to log in. But I don't think any casino gambling site ban accounts for being inactive. Because there are many who can go back to that site after a long period of time.