Guys, anyway , I didn't receive even my deposit back. I'm not even talking about money that I won.
They just ignore my e-mails. On live chat I receive answer:
"Sadly we in live support don’t have that information since our core team and security department deal with this kind of cases via email due to its sensitivity"
So fucking trash scam casino.
It's always like this when you are communicating with support through mail they don't always attend to mail maybe at their own discretion or when they felt is right to reply you that's when you would get their response, to me it's better livesupport but since they referred back to mail then I will say it could be hard for your request to be solved. I could flashed back then when I had little issue with a local gambling site I was ref to contact them through mail and it took about months plus to get my problem solved.