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Author Topic: BC GAME ACCOUNT IS LOCKED  (Read 341 times)
khaled0111
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July 25, 2024, 10:57:52 PM
 #41

Maybe create another account if it's still possible with them, or another name of one of your relatives or close friends if you want to use their casino.
That's a bad idea as it will make things even worse!
Creating multiple accounts is not allowed at bc.game. Accounts are also supposed to be personal. Therefore, you are not allowed to create an account on behalf of someone else.
You are literally advising him to circumvent the ban. This will lead to nothing but more troubles as any other account he creates will be banned, eventually.

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freedomgo
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July 26, 2024, 06:52:24 AM
 #42

I think that is not fair; they should disclose it since it's your account that is being locked, so you deserve to know the reason why it's locked in the first place. You only bring that here and create a scam accusation if you feel that the reason is not being committed by you, but a site that doesn't disclose the specific reason is very shady in my opinion.

Casino wants it to make private due to security reason. His violation is related to exploit that violates the ToS. Pointing out their findings assuming this user is cheater will make them vulnerable for another attack.

Most of the casino usually have a ToS that they have the right to not explain further/disclose their finding when a user commit a violation in ToS. This is really unfair that’s why I suggest to seek help for an arbitrator because casino will not disclose sensitive information like this in public.

With that kind of rule, it will be easy for them to scam gamblers because they would not tell you the real reason why your account is locked. That TOS is sometimes used for scamming on a casino that doesn't have a good reputation. It will be okay if a gambler knows how to complain, but what if a gambler is just an ordinary gambler who does not know what outlet to go to raise his complaints? That means his money will be gone even if he himself does not really violate the TOS.

This applies to general casinos, so it's really important to choose one that has a good reputation. I think BC Game has built its reputation here, but they have to respond to any accusations made against them to keep that reputation clean.

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mak013
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July 26, 2024, 07:16:53 AM
 #43

It is normally as for me. Account was inactive for sometime and after someone bet to execute wagering requirements and try to withdraw it. It looks strange enough, so they asked KYC.
If this is normal behaviour to you, I don't know what to say to you. You people need to come up with better reasons if y'all wish to support this site properly.
Try to think about it without emotions. What choice would be better for casino security: to protect your account with KYC or to solve problems with stolen account?
Bank security calls me if they see strange withdrawal. Why the casino security mustn`t protect the account?

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CryptSafe
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July 26, 2024, 12:02:15 PM
 #44

These people refuse to explain the reason for the block. They keep repeating the same thing. Below is the text they sent me again.

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I don't know what to do now. My account is valuable to me because I have one referral who brings me very generous commissions.

OP, I understand that your account is very much valuable to you and you are trying to see how you can restore your account through the platforms intervention. I am happy you've started saying somethings that could likely give us insight as to why your account was permanently suspended.

You just told us you have a referral that gives you generous commission possible as a result of their deposits which I think would be on the high side. Now I want to ask you these questions, how often do you make deposit with the casino, do you Play regularly with the casino or you just depend on your referral commission to play or withdraw from? Have you tried reaching out to your referral to see if they are still active on the platform?
Because I believe something must have prompted the actions of the casino to suspending your account without saying anything about their actions. I think you should answer these questions first.

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