BC Game account locked.

[Docnaster]

Another BC.Game accusation with proper proof in recent times. This is one heck of a weird ass site. They used to be great and then sank into the gutter, but picked themselves back up and are sinking into the gutter yet again.

If they seriously mess up this time, I don't really see how they can pick themselves back up again since a good portion of this forum will probably boycott them.

I have been seeing accusations against BC games recently but I haven't seen matter that their representative weighed in seriously to threat. It could be that they are having some kind of organization rearrangement. Maybe they've changed their marketing personnel or something of that nature. This also reminds me of the freebitco issues.

ps dont know how the hell to post a image im hoping this works.

Next time try using talkimg , it is the forum's image hosting service. You can as well edit op now.

[Upgrade00]

It's impossible for a casino like BC to punish someone that severely for a trivial mistake.

I wouldn't go as far to say that's impossible. Their reputation is good on the forum AFAIK and they've built a community for themselves, but you should never trust a business wholly and believe a shady call is beyond them. Businesses deal with humans and a very eager rep could be responsible for a decision like this or it could as well be an organizational issue.

Without more information we cannot determine who is at the wrong in this case.

[Fivestar4everMVP]

Hey guys i check these forums periodically, never post or anything on here. but i had seen someone else make a post that was put in the same situation as me at bc.game. now i was a regular cusomer, over 1m wagered on their platform & was active regular in the chat. i was banned like the post that was made here by someone else.

i dont like bad mouthing businesses that dont deserve it. this casino is just terrible lately. it use to be a good casino but now it feels as if they are ripping everyone off which ever way they can. the reason for my banning is in the picture i provided. ive asked them for screenshots & what was falsely advertised by me & that was probably 2 months ago now & yet to get a reply back with any evidence. i had 500k monthly wager before the time of my ban, a bonus for monthly & weekly were due around the same time. 2-3 days apart. i had $500 in my balance before i was banned & they wont allow me to withdraw. im only posting this due to the other guy making a post & me knowing im not the only one stuck in this boat. all im trying to say here is if your looking for a new casino thats fun to play.. dont go to bc.games the new owners are only thinking of ur wallet.

ps dont know how the hell to post a image im hoping this works.
https://imgur.com/a/kIH036R

Lately, bc.game has been getting a lot of bad reviews from users, and this is not good for the casino to be honest, it's really a shame that after their previous issue which affected their reputation on this forum, they managed to solve all the issues which is why several users here started to trust them again, but now, it seems they are beginning to Mishave again.

What I did advice you is to possibly create a scam accusation against the casino, you can do this in the scam and accusation board, make sure to read all the rules on how to create a scam accusation against a service, make sure to provide all the evidence needed to prove you have a genuine case, I trust that the admins of bc.game will have no choice but to look at your case once some reputable users on this forum starting tagging their officlal account.

[pakhitheboss]

What's weird on this case is the "bad mouthing" they received as against their TOS which this is also considered as review especially from its users.
The "prohibited technique" is also a common issue from any casino, they could eliminate the use of it on the platform instead of letting its users discovered or use it.

That proves all those complaints are being done by a group. I won't say it is unfair but it is evident that someone was not following the TOS. I am uncertain why a BM suddenly comes up with a reply. Back then he was know to be the best bit after his stint of hear issue he is known as as pity scammers. I am so confident that this guy has now taken a new job. That might involve using his alts to defame a trusted online casino. If everything goes as I expected the wasted BM will respond with all those alts. If he does then it it will be proven why he is so active on this thread.
.

[darkangel11]

The email to the customer, if it's real, was very poorly constructed.
Just look at this part: You have violated our ToS by engaging in prohibited techniques, which is strictly prohibited...
Then they say OP was "spreading false services". What does that even mean? Was he trying to scam people by offering to provide service and then not doing it?

Then they say OP is in violation of community guidelines. Someone here doesn't know what guidelines are. They're suppose to tell you what you should do, not what you cannot do, hence the name: GUIDELINES.
Last but not least, they thank OP for cooperation This reads like something written by an android straight from a 90s movie. In 30 seconds your employment will be terminated, thank you for your cooperation and have a nice day!

[ryzaadit]

-snip-

Once you have a business, you will understand the flow process.

- Not every complain or word needed to be response.
- In case there has some miss understanding by someone, you just need to correct it.

In casino business, the casino already get a word blame (Scammer, Rigged, False RTP, and other things relating to gambling fallancy). I must agree with yahoo, they don't need to respond those and if they refuse the service to those user. The user must be inform with time frame for withdraw his balance and closed the account.

But still, these situation. I never seeing these during my gambling activity......

[AB de Royse777]

I'm curious, what will happen to the funds of this user of BC GAME if there is any on the account? Are they will be locked also or will they be refunded to the customer?

We have this from the op

i had $500 in my balance before i was banned & they wont allow me to withdraw.

It seems like he has no access of the account and unless BC game wants to settle the balance manually, there is no withdrawal. BC game advertised their business in the community from long time. If they decide to resolve this case the way it is now, then it is going to give them a bad reputation which is not expected at all.

[seoincorporation]

-snip-

Once you have a business, you will understand the flow process.

- Not every complain or word needed to be response.
- In case there has some miss understanding by someone, you just need to correct it.

In casino business, the casino already get a word blame (Scammer, Rigged, False RTP, and other things relating to gambling fallancy). I must agree with yahoo, they don't need to respond those and if they refuse the service to those user. The user must be inform with time frame for withdraw his balance and closed the account.

I have experience dealing with customers in casinos, 6 years of experience, and sometimes users are angry, that's inevitable, and the casino staff must learn how to deal with those situations because it is not a matter of ego, is about avoiding losing the customer.  

Let me give you an example, the past year i made a mistake in the stake casino chat, and without a warning, i got banned for 6 months, i even tried to explain to live support it was a mistake, and they decided to keep my ban, for 6 months i didn't make a single deposit on the site, so, a bad decision from support make the house lose a customer for half year.

Support are there to solve problems with the customers and not to smash them with the ban hammer. Sometimes, users deserve a ban, but being rude to a customer will make you lose that source of income from the site, and that's not a wise move.

[wxa7115]

The email to the customer, if it's real, was very poorly constructed.
Just look at this part: You have violated our ToS by engaging in prohibited techniques, which is strictly prohibited...
Then they say OP was "spreading false services". What does that even mean? Was he trying to scam people by offering to provide service and then not doing it?

Then they say OP is in violation of community guidelines. Someone here doesn't know what guidelines are. They're suppose to tell you what you should do, not what you cannot do, hence the name: GUIDELINES.
Last but not least, they thank OP for cooperation This reads like something written by an android straight from a 90s movie. In 30 seconds your employment will be terminated, thank you for your cooperation and have a nice day!

The only reason given for the ban is the supposed spread of false information about the service, which could mean a lot of things.

After all, if a person was being mistreated by the casino and they shared that with other players, some casinos may consider that to be a spreading of misinformation, even if it is the truth, so it is not clear exactly what happened, and until the OP or bc.game clarifies the situation we will not know for sure if the ban was deserved or not.

[EarnOnVictor]

Hey guys i check these forums periodically, never post or anything on here. but i had seen someone else make a post that was put in the same situation as me at bc.game. now i was a regular cusomer, over 1m wagered on their platform & was active regular in the chat. i was banned like the post that was made here by someone else.

i dont like bad mouthing businesses that dont deserve it. this casino is just terrible lately. it use to be a good casino but now it feels as if they are ripping everyone off which ever way they can. the reason for my banning is in the picture i provided. ive asked them for screenshots & what was falsely advertised by me & that was probably 2 months ago now & yet to get a reply back with any evidence. i had 500k monthly wager before the time of my ban, a bonus for monthly & weekly were due around the same time. 2-3 days apart. i had $500 in my balance before i was banned & they wont allow me to withdraw. im only posting this due to the other guy making a post & me knowing im not the only one stuck in this boat. all im trying to say here is if your looking for a new casino thats fun to play.. dont go to bc.games the new owners are only thinking of ur wallet.

ps dont know how the hell to post a image im hoping this works.

This further confirms my position why people should not crucify a new account complaining about casinos on the forum, anyone may be a fan of the forum but could be on the reading note alone. I don't see a reason why such can't open a new account to report their experience with casinos if necessary, especially if they opened an account with the casinos through our campaigns here.

Frankly, this is shameful and more reason why we need an independent investigator to reduce the overbearing attitudes of casinos like this, they are always the judge in their own case which is not fair. I can only sense an authoritarian response in that image which is common to BC.Game, especially to those who are winning or withdrawing more, they just don't want them again. The most painful part is that they will not still give them the remaining balance in their accounts, this is sad.

Well, thank you for further alerting people and I think people should be careful of those casinos you see virtually on all advertising sites, this alleged one is one of them, it is too aggressive in marketing and must pay its advertisers by any means necessary.

[Haunebu]

Frankly, this is shameful and more reason why we need an independent investigator to reduce the overbearing attitudes of casinos like this, they are always the judge in their own case which is not fair. I can only sense an authoritarian response in that image which is common to BC.Game, especially to those who are winning or withdrawing more, they just don't want them again. The most painful part is that they will not still give them the remaining balance in their accounts, this is sad.

I tip my hat to you sir. You spoke my mind. So many fools in this forum blatantly trust casinos over newbie accounts without even looking into their cases properly thanks to reasons such as brand loyalty, signature campaign profit etc.

An independent investigator would be perfect in these situations, but there is a small chance of that happening based on what I observed.

[mak013]

This further confirms my position why people should not crucify a new account complaining about casinos on the forum, anyone may be a fan of the forum but could be on the reading note alone. I don't see a reason why such can't open a new account to report their experience with casinos if necessary, especially if they opened an account with the casinos through our campaigns here.

Frankly, this is shameful and more reason why we need an independent investigator to reduce the overbearing attitudes of casinos like this, they are always the judge in their own case which is not fair. I can only sense an authoritarian response in that image which is common to BC.Game, especially to those who are winning or withdrawing more, they just don't want them again. The most painful part is that they will not still give them the remaining balance in their accounts, this is sad.

Well, thank you for further alerting people and I think people should be careful of those casinos you see virtually on all advertising sites, this alleged one is one of them, it is too aggressive in marketing and must pay its advertisers by any means necessary.

As for me, the casino always try to stop gambler, who win. And they have several ways to do it using ToS. The best way that i see in the most part of the ToS in different casinos is "The casino can ban your account if they want". In this situation the best you can do is to withdraw your money. Other choices for casino - unendable KYC or decreasing bet limit. You can do something only with KYC, all other ways are in ToS.
I don`t see any reason to cry about it. It is everywhere and you can`t do anything with it. If the casino decide to stop my betting i just use fake data for new account and continue. If i can`t change casino.

[Outhue]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

[coolcoinz]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

It's not a rule that new account= false accusation. He posted a screenshot of a message he got from the casino and I haven't seen anyone say that it's fake.

Let's focus on the proof provided by the poster, not on his account. If this is true, the casino is overreacting, at least in my opinion. They also took his money which wasn't gained by cheating, so the casino is stealing players money. If they wanted to be fair they would have told him that he's going to be kicked out of the casino and should withdraw immediately.

[Rating Place]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

It's not a rule that new account= false accusation. He posted a screenshot of a message he got from the casino and I haven't seen anyone say that it's fake.

Let's focus on the proof provided by the poster, not on his account. If this is true, the casino is overreacting, at least in my opinion. They also took his money which wasn't gained by cheating, so the casino is stealing players money. If they wanted to be fair they would have told him that he's going to be kicked out of the casino and should withdraw immediately.

I agree that we can't automatically disregard a complaint by a new poster. I have no opinion on this case presented by the OP. It would be nice to get a reply by BC. There are a lot of open cases in scam accusations against BC.

[Ojima-ojo]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

The reason is not far fetched, the truth is that, any newbies account that creates accusations without any basic evidence will likely be a shill poster who is just out to tarnished the image of reputable casinos like BC games and the rest of the other popular cryptocurrency casino's in the market, when I first saw this thread, I was reluctant to comment on it because my suspicions where that this is a fake thread.


And now with what the ops have done and how inactive he has become, it seems that my instinct about him is true, so I think this thread should be reported so that it could be locked to prevent further comments that give the thread constant pump to top.

[KingsDen]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

Mate, alt account is allowed in the forum and it is encouraged to use your alt account when you don't want to associate such conversation or issue with your main account. There could be many reasons people will not want to associate case like this with their main. Think about it this way, that I don't want anyone to understand that I gamble, so if I run into trouble gambling, will you expect me to complain with my main account?

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

As coolcoinz said, new account is not equal to false accusation. We should rather look at the evidences provided if any, rather than the age of an account. I have also known a situation where complete newbies locate this forum through search engines when they run into troubles with casino.

[yahoo62278]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

Mate, alt account is allowed in the forum and it is encouraged to use your alt account when you don't want to associate such conversation or issue with your main account. There could be many reasons people will not want to associate case like this with their main. Think about it this way, that I don't want anyone to understand that I gamble, so if I run into trouble gambling, will you expect me to complain with my main account?

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

As coolcoinz said, new account is not equal to false accusation. We should rather look at the evidences provided if any, rather than the age of an account. I have also known a situation where complete newbies locate this forum through search engines when they run into troubles with casino.

IMO making an accusation with your main account holds a little more credibility with the accusation. Of course, it's definitely still going to depend on the evidence presented, but if the evidence is solid and the person making the complaint is a reputable member, I would give the accusation more credit.

[Russlenat]

As coolcoinz said, new account is not equal to false accusation. We should rather look at the evidences provided if any, rather than the age of an account. I have also known a situation where complete newbies locate this forum through search engines when they run into troubles with casino.

I don't think it's necessary to base it on the account status here. Newbie or hero, they're the same, and when someone makes an accusation, we don't evaluate it based on the reputation of the accuser but on the evidence presented. If it appears in our minds that when someone with a higher rank and good reputation in the forum makes an accusation against a certain casino, even without enough evidence, we would already side with them, then that is not fair and not how the forum works. We should not discourage newbies from sharing their experiences, but of course, it will always depend on the evidence when we form our own opinions, as we cannot be biased here. As I have noticed, a lot of newbies have been complaining about BC.game, but the casino remains quiet. Why is that?

[Odusko]

Can some one explain to me why accusers on this forum are used to using new forum account to complain? Are they scared that they can ruin their reputation on here or what? Because true the told I don't like doing this, it makes me look guilty straight out of the box, what do you have to lose if you are right? And even by the end of the day if you are the one at fault you can always say sorry and move on.

Mate, alt account is allowed in the forum and it is encouraged to use your alt account when you don't want to associate such conversation or issue with your main account. There could be many reasons people will not want to associate case like this with their main. Think about it this way, that I don't want anyone to understand that I gamble, so if I run into trouble gambling, will you expect me to complain with my main account?

I am so sorry to say this but on a norm it looks suspicious that you are using a new account to make complain, and few comments are even asking you for better proof too, if you are going to use a new account to hide you should come up with everything you got that will nailed BC game to the wall without anyone asking you for anything.

As coolcoinz said, new account is not equal to false accusation. We should rather look at the evidences provided if any, rather than the age of an account. I have also known a situation where complete newbies locate this forum through search engines when they run into troubles with casino.

IMO making an accusation with your main account holds a little more credibility with the accusation. Of course, it's definitely still going to depend on the evidence presented, but if the evidence is solid and the person making the complaint is a reputable member, I would give the accusation more credit.

You are right yahoo62278, I think it hold more waters if a legendary account make an accusation thread, compared to a newbie, sometimes if a legendary member makes as accusations even without sufficient evidence, it will still be looked into closely by other members compared to when such accusations are coming from a newbie which is always discarded if without evidence, although the most vital ingredients of any accusations here on bitcointalk is evidence regardless of the member rank.
Between I do t see the reason why I should create a new account just to hide my identity when I am creating a legitimate zscam thread, I don't see anything to hide for the public, although the point Kingsden raised hold some value as for hiding not to be exposed as being active heavy gambler, but me personally I don't see anything wrong in that aso long that you gamble responsibly.