BC.GAME Wont Let Me Withdraw (SOLVED)

[ziportan]

first of all, this was quite a trustworthy bookie for me until today.

yesterday i wanted to withdraw my balance of 920 usd and realized that withdrawal is suspended.

i contacted live help and they said i need to verify my account. i said no problem and did it in 5 mins.. but still couldnt withdraw.. connected to live help again and he told me to wait 24 hours. i did. and today was the same. wrote them again and they told me to wait a couple of hours 3 hours ago.. and just now another guy on live help told me to wait a couple of hours more and `not to worry` which sounds super fkn fishy now. i saw here they scamming other users too for some various reasons which is quite disgusting.


i never use any bonuses. not here not anywhere else.. i only bet on sports, mostly tennis. and obviously i dont have  multiples account

 i ll write to their licence provider

site: bc.game

amount: 920 usd


https://ibb.co/vd1f6nG

https://ibb.co/1r8D8Zw


https://ibb.co/6F05Hs7

[Kavelj22]

first of all, this was quite a trustworthy bookie for me until today.

yesterday i wanted to withdraw my balance of 920 usd and realized that withdrawal is suspended.

i contacted live help and they said i need to verify my account. i said no problem and did it in 5 mins.. but still couldnt withdraw.. connected to live help again and he told me to wait 24 hours. i did. and today was the same. wrote them again and they told me to wait a couple of hours 3 hours ago.. and just now another guy on live help told me to wait a couple of hours more and `not to worry` which sounds super fkn fishy now. i saw here they scamming other users too for some various reasons which is quite disgusting.


i never use any bonuses. not here not anywhere else.. i only bet on sports, mostly tennis. and obviously i dont have  multiples account

 i ll write to their licence provider

site: bc.game

amount: 920 usd

Sorry, but where did you find that bcgame has scammed any amount from any of the users. A few days ago, it paid $7 million in profits to one user after completing all the verification procedures. Didn't you notice that in this section before you posted your accusation? It may take some time for your turn to happen and this is logical because you are not the only user on the platform and there may be cases that have turned before you. Don't be in a hurry and make sure that you will complete the withdrawal if everything is fine. Being a few hours late doesn't mean you've been scammed and according to the screenshots the support agent understands your situation and apologized again for the delay. Anyway bcgame has an official representative here on the forum and he might be able to give you a reassuring answer, but I don't see the need for that at the moment until the verification process is complete.

[ziportan]

first of all, this was quite a trustworthy bookie for me until today.

yesterday i wanted to withdraw my balance of 920 usd and realized that withdrawal is suspended.

i contacted live help and they said i need to verify my account. i said no problem and did it in 5 mins.. but still couldnt withdraw.. connected to live help again and he told me to wait 24 hours. i did. and today was the same. wrote them again and they told me to wait a couple of hours 3 hours ago.. and just now another guy on live help told me to wait a couple of hours more and `not to worry` which sounds super fkn fishy now. i saw here they scamming other users too for some various reasons which is quite disgusting.


i never use any bonuses. not here not anywhere else.. i only bet on sports, mostly tennis. and obviously i dont have  multiples account

 i ll write to their licence provider

site: bc.game

amount: 920 usd

Sorry, but where did you find that bcgame has scammed any amount from any of the users. A few days ago, it paid $7 million in profits to one user after completing all the verification procedures. Didn't you notice that in this section before you posted your accusation? It may take some time for your turn to happen and this is logical because you are not the only user on the platform and there may be cases that have turned before you. Don't be in a hurry and make sure that you will complete the withdrawal if everything is fine. Being a few hours late doesn't mean you've been scammed and according to the screenshots the support agent understands your situation and apologized again for the delay. Anyway bcgame has an official representative here on the forum and he might be able to give you a reassuring answer, but I don't see the need for that at the moment until the verification process is complete.

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

[Kavelj22]

first of all, this was quite a trustworthy bookie for me until today.

yesterday i wanted to withdraw my balance of 920 usd and realized that withdrawal is suspended.

i contacted live help and they said i need to verify my account. i said no problem and did it in 5 mins.. but still couldnt withdraw.. connected to live help again and he told me to wait 24 hours. i did. and today was the same. wrote them again and they told me to wait a couple of hours 3 hours ago.. and just now another guy on live help told me to wait a couple of hours more and `not to worry` which sounds super fkn fishy now. i saw here they scamming other users too for some various reasons which is quite disgusting.


i never use any bonuses. not here not anywhere else.. i only bet on sports, mostly tennis. and obviously i dont have  multiples account

 i ll write to their licence provider

site: bc.game

amount: 920 usd

Sorry, but where did you find that bcgame has scammed any amount from any of the users. A few days ago, it paid $7 million in profits to one user after completing all the verification procedures. Didn't you notice that in this section before you posted your accusation? It may take some time for your turn to happen and this is logical because you are not the only user on the platform and there may be cases that have turned before you. Don't be in a hurry and make sure that you will complete the withdrawal if everything is fine. Being a few hours late doesn't mean you've been scammed and according to the screenshots the support agent understands your situation and apologized again for the delay. Anyway bcgame has an official representative here on the forum and he might be able to give you a reassuring answer, but I don't see the need for that at the moment until the verification process is complete.

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

Hi your answer is very rude and doesn't seem like you are ready to understand. I didn't tell you to forget your withdrawals or that I am defending scams, because I am not sure about your situation since I heard the story from one side waiting for a response from bcgame. The support agent's response confirms that the status of your withdrawals is still under verification after you completed the identity verification procedures. It is a normal procedure known to all gambling platforms to request the completion of the identity verification procedures before completing the first withdrawal and it is always delayed.

You mentioned in your claim that bcgame scammed many users and I pointed out that this is a false claim because you did not provide any evidence of a single scam case and that the platform completed a withdrawal of $7 million for the benefit of one user a few days ago.

I understand your concern and I invite you to control your nervous emotions a little. I am sure that everything will be fine if all the details related to your account are confirmed.

[xLays]

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

Kavelj22 is not trying to defend BC.Game; he's just trying to give you insight into what usually happens in this kind of situation. I know how you feel—I've been there before many times. This is what most casinos do when they are trying to delay withdrawals, hoping that you'll not be tempted to gamble your balance and lose it all. In this kind of situation, you need to be patient and not gamble your balance. If you didn't do anything wrong or illegal, they will let you withdraw your balance.

[Pandu Geddon]

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

I am sure this is not your first case regarding withdrawal issues. but you still do not know how the casino procedure handles each case. you should learn from cases that are finally resolved.
know that all handling has a procedure, so be more patient. and the first thing you should do is fix the screenshot you uploaded.

we never know if there is a problem with your account. maybe like your previous case with BK8. I know it is frustrating for you, but maybe being more friendly can make others help you.

[pakhitheboss]

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

I'm sorry you're experiencing inconvenience despite completing all requested steps, and the withdrawal is still not activated. It would be right to wait for them to come back with a reason as to why they have not allowed you to withdraw yet. Concluding before they have given you an answer would not be the right decision to make for now. The support staff has already said that they have notified the team and rushing them will only make it worse. But, it is your decision, and if you want to take the next step then go ahead.

[Wapfika]

 i ll write to their licence provider

Don’t do this or else you will make your situation worst because license provider is slow on dealing with cases against casino while the casino itself needs to discuss this issue directly to license provider which means no one can help you aside from license provider which is so slow.

You are still just waiting less than 48hrs. Your account is already verified so this is just a minor issue of waiting for them to remove the restriction.

[ziportan]

first of all, this was quite a trustworthy bookie for me until today.

yesterday i wanted to withdraw my balance of 920 usd and realized that withdrawal is suspended.

i contacted live help and they said i need to verify my account. i said no problem and did it in 5 mins.. but still couldnt withdraw.. connected to live help again and he told me to wait 24 hours. i did. and today was the same. wrote them again and they told me to wait a couple of hours 3 hours ago.. and just now another guy on live help told me to wait a couple of hours more and `not to worry` which sounds super fkn fishy now. i saw here they scamming other users too for some various reasons which is quite disgusting.


i never use any bonuses. not here not anywhere else.. i only bet on sports, mostly tennis. and obviously i dont have  multiples account

 i ll write to their licence provider

site: bc.game

amount: 920 usd

Sorry, but where did you find that bcgame has scammed any amount from any of the users. A few days ago, it paid $7 million in profits to one user after completing all the verification procedures. Didn't you notice that in this section before you posted your accusation? It may take some time for your turn to happen and this is logical because you are not the only user on the platform and there may be cases that have turned before you. Don't be in a hurry and make sure that you will complete the withdrawal if everything is fine. Being a few hours late doesn't mean you've been scammed and according to the screenshots the support agent understands your situation and apologized again for the delay. Anyway bcgame has an official representative here on the forum and he might be able to give you a reassuring answer, but I don't see the need for that at the moment until the verification process is complete.

until the verification process is complete? its already complete alright. and bro dont be that disgusting guy tho keeps defending casinos when a fellow bettor has a problem

i truly give zero damn about 7 million or trillion which they pay to another person - if true at all- , as long as i dont get mine

Hi your answer is very rude and doesn't seem like you are ready to understand. I didn't tell you to forget your withdrawals or that I am defending scams, because I am not sure about your situation since I heard the story from one side waiting for a response from bcgame. The support agent's response confirms that the status of your withdrawals is still under verification after you completed the identity verification procedures. It is a normal procedure known to all gambling platforms to request the completion of the identity verification procedures before completing the first withdrawal and it is always delayed.

You mentioned in your claim that bcgame scammed many users and I pointed out that this is a false claim because you did not provide any evidence of a single scam case and that the platform completed a withdrawal of $7 million for the benefit of one user a few days ago.

I understand your concern and I invite you to control your nervous emotions a little. I am sure that everything will be fine if all the details related to your account are confirmed.

i opened the scam accusations page and there was like 3 or 4 complaints about bc.game just at the first page. i also had a problem with them and some random guy always pops up and says `oh no ur wrong they just paid 7 mil to one guy`. ok ,and? 1xbet spends shitload of money for top team sponsorships too and we all know they are the biggest scam on earth
last year bk8 scammed me. i wrote it here and 10 people like you immediately wrote ` oh no youre probably a scammer,a cheater and you just got caught`. `no way they just paid 10 trillion dollars for a sponsorship, you gotta be in wrong here` and then what happened? bk8 staff came up and wrote that i wa snot a scammer or a cheater or whatever. i just have ` `professional betting style` whatever the fuck that means. so it was proven by the casino staff itself that they scammed me for a made up reason but even that was not enough for those clowns who defend the honor of casino for their lives. so since then this kinda behavour just disgusts me. nothing personal..

and btw about the guy who took 7 mil, i read your comments saying its impossible they would pay that so he should be ok even for small amounts that they might be willing to pay.. so i guess no need to feel  yourself compelled to make comments about every issue you face:) good day

[ziportan]

 i ll write to their licence provider

Don’t do this or else you will make your situation worst because license provider is slow on dealing with cases against casino while the casino itself needs to discuss this issue directly to license provider which means no one can help you aside from license provider which is so slow.

You are still just waiting less than 48hrs. Your account is already verified so this is just a minor issue of waiting for them to remove the restriction.

hi. yes i dont have  any other option than waiting anyway. the problem is, if they would have told me to wait for a month, no problem. im not a hysterical newbie whos after a few hundred. just constantly lying about the timeline is frustrating

[Wapfika]

 i ll write to their licence provider

Don’t do this or else you will make your situation worst because license provider is slow on dealing with cases against casino while the casino itself needs to discuss this issue directly to license provider which means no one can help you aside from license provider which is so slow.

You are still just waiting less than 48hrs. Your account is already verified so this is just a minor issue of waiting for them to remove the restriction.

hi. yes i dont have  any other option than waiting anyway. the problem is, if they would have told me to wait for a month, no problem. im not a hysterical newbie whos after a few hundred. just constantly lying about the timeline is frustrating

The problem is you are talking about different support. They usually check the case as is without any reference to the previous support since they are just relying to technical support.

This issue is easy to solved since your account is already verified. Just keep ask for update to support and give us update here if your problem still persist. We have @holydarkness here that has contact within BC support to escalate your issue.

[holydarkness]

The problem is you are talking about different support. They usually check the case as is without any reference to the previous support since they are just relying to technical support.

This issue is easy to solved since your account is already verified. Just keep ask for update to support and give us update here if your problem still persist. We have @holydarkness here that has contact within BC support to escalate your issue.

Thank you for tagging me. I'll be at the service of this thread until it reached its conclusion.


OP, I am in a complete agreement with Wapfika about escalating to their licensor. If you don't mind, I'll try to get in touch with my contact on BC and see if we can get this dispute resolved.

Do you mind to tell me your BC UID so I can get BC's staff to look at them for me? You're more than welcome to write it to me by PM if you prefer it to be private.

Also, I think there are a lot of blanks on your story that I hope we can fill as the situation progressed. For now, do you mind to help me understand on what country were you accessing BC?

[ziportan]

The problem is you are talking about different support. They usually check the case as is without any reference to the previous support since they are just relying to technical support.

This issue is easy to solved since your account is already verified. Just keep ask for update to support and give us update here if your problem still persist. We have @holydarkness here that has contact within BC support to escalate your issue.

Thank you for tagging me. I'll be at the service of this thread until it reached its conclusion.


OP, I am in a complete agreement with Wapfika about escalating to their licensor. If you don't mind, I'll try to get in touch with my contact on BC and see if we can get this dispute resolved.

Do you mind to tell me your BC UID so I can get BC's staff to look at them for me? You're more than welcome to write it to me by PM if you prefer it to be private.

Also, I think there are a lot of blanks on your story that I hope we can fill as the situation progressed. For now, do you mind to help me understand on what country were you accessing BC?

hi. issue resolved.. thanks for the help anyway

[holydarkness]

hi. issue resolved.. thanks for the help anyway

Umm... okay. Great. Glad to hear that. If you can mark this thread as resolved by editing the title and lock this thread, that'll be great.

If you want to divulge further, to shed us some light on what transpires, that'll be very much appreciated, but if you don't want to add anything, that's fine by me. Just lock the thread if you feel there's nothing further to say, to prevent spam posts and meaningless discussion.