KryptoFather (OP)
Copper Member
Newbie
Offline
Activity: 21
Merit: 3
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August 25, 2024, 05:41:32 PM |
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Since yesterday I have been reviewing this casino and the first impression I can say is that it is an interesting casino. I don't have an account at your casino yet and will probably try it as soon as I do.
We are looking forward to you setting up and account and enjoying our user experience. Your feedback will be useful to us too.
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AB de Royse777
Legendary
Offline
Activity: 2660
Merit: 4119
Campaign Manager. My Telegram @Royse777
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August 25, 2024, 07:28:02 PM |
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KYC is vital for the casino to comply with AML but not all casino is honest on keeping safe your credentials so not everyone in general wants to do KYC due to the risk involved. Even popular casino experience hack so there’s a high chance for your identity to be leaked if you will verify carelessly on mediocre casino.
Big and established casino usually have third party company who perform the KYC on behalf of them and the casino itself do not have access of any data, that's what I know as far as I experienced the industry. These third party companies are authorized from their legal jurisdiction to conduct the business.
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khaled0111
Legendary
Offline
Activity: 2702
Merit: 3037
Top Crypto Casino
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August 25, 2024, 10:11:30 PM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request.
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AHOYBRAUSE
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August 26, 2024, 01:59:41 AM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request.
Agreed. But I think they might change that with growth of the site. Guess they just want to test out the waters with that and then adjust accordingly. Max limits and high min limits obviously are not very popular with players so I think something should be done about that to attract more customers.
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Darker45
Legendary
Offline
Activity: 2758
Merit: 1926
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August 26, 2024, 04:47:07 AM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request. Haven't signed up on the site yet but I've been reading reviews. As per Askgamblers, the minimum withdrawal stated is €30. From another review, while the minimum deposit varies depending on the cryptocurrency you're using, the minimum withdrawal indicated is still 30 but USD. There appears to be a discrepancy here as to the standard denomination. ~snip~
Agreed. But I think they might change that with growth of the site. Guess they just want to test out the waters with that and then adjust accordingly. Max limits and high min limits obviously are not very popular with players so I think something should be done about that to attract more customers. While I still can't confirm these limits, it seems the platform isn't anymore at the test out the waters stage. It has been on operation for two years already. Still, I hope something is to be done if the limit is indeed $/€100. That's indeed too high, not user-friendly.
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Upgrade00
Legendary
Online
Activity: 2212
Merit: 2363
Playgram - The Telegram Casino
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August 26, 2024, 08:28:18 AM |
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There appears to be a discrepancy here as to the standard denomination.
That has been fixed already, that review must have been made before the fix was done. The casino has one standard denomination (€) that's used.
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KryptoFather (OP)
Copper Member
Newbie
Offline
Activity: 21
Merit: 3
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August 26, 2024, 09:14:35 AM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low.
Thank you for your feedback, this will be duly considered. We are in the process of making lots of changes based on users' feedback and will keep doing so to deliver excellent service to players. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request.
We do not want to limit players to a single transaction per day, there are no limits to how many withdrawals you can make below the limit. If there is a case that requires special attention, we can consider that depending on that situation, our goal is to ensure all players are satisfied.
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efialtis
Legendary
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Activity: 1932
Merit: 1433
www.btcgosu.com
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August 26, 2024, 01:03:13 PM |
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Darker45
Legendary
Offline
Activity: 2758
Merit: 1926
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August 27, 2024, 03:35:16 AM |
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Hopefully, they can also hire someone who can answer inquiries here. The OP has not been online for two days, and no one is answering our questions and inquiries. There are problems like being unable to register that need to be resolved immediately, but right now no one can explain why some people can't register while others have no issues registering. I can't access the site either. I'm from the Philippines. Maybe if there's a mirror link I might be able to access your website without using VPN. Anyway welcome back to bitcointalk as I read your site run signature campaign here before. Have you signed up already? We're from the same country. I believe ours isn't one of the restricted countries, so you should be able to do it fine. I've opened my account without any problem.
KryptoFather, I can't make a deposit. I was asked to provide personal information first before going back to the cashier. And you misspelled proceeding. Did I miss something? I was already asked for my email address, full name, and even birthday upon signing up and now I have to provide my address, mobile number, and so on just to make a deposit? If this is the standard, you might want to revisit it because it might discourage a lot of potential customers. On another note, what exactly do you mean by "Any Winnings with no deposit bonus can have max cash out of 30 €"? This got me confused. Would you mind clarifying this? There appears to be a discrepancy here as to the standard denomination.
That has been fixed already, that review must have been made before the fix was done. The casino has one standard denomination (€) that's used. However, under the withdrawal section of their terms and conditions, they also use $/€. That's confusing. $ and € don't share the same value.
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hd49728
Legendary
Offline
Activity: 2268
Merit: 1116
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August 27, 2024, 04:09:23 AM |
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KryptoFather, I can't make a deposit. I was asked to provide personal information first before going back to the cashier. And you misspelled proceeding. Did I miss something? I was already asked for my email address, full name, and even birthday upon signing up and now I have to provide my address, mobile number, and so on just to make a deposit? If this is the standard, you might want to revisit it because it might discourage a lot of potential customers. These things are like basic KYC policy. In some centralized exchanges, you can make deposit and trade with basic KYC like your email address and your full name, that's all, with even less information required than on Kryptosino.com. But it's their platform, it's up to them for KYC policy they want to do, and the bottom line is they have to defend themselves against governments too. I agree with you that this policy discourages some people to use their platform but KYC soon will become a new normal standard in cryptocurrency industry includes gambling companies.
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KryptoFather (OP)
Copper Member
Newbie
Offline
Activity: 21
Merit: 3
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August 27, 2024, 06:55:57 AM |
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Thank you for your feedback, it is very much appreciated and we will look into all your suggestions. Did I miss something? I was already asked for my email address, full name, and even birthday upon signing up and now I have to provide my address, mobile number, and so on just to make a deposit? If this is the standard, you might want to revisit it because it might discourage a lot of potential customers.
Those information are required by our PSP to make it possible to make a deposit through VISA, Mastercard, eWallet etc. It is a one time request that allows you access multiple deposit options. On another note, what exactly do you mean by "Any Winnings with no deposit bonus can have max cash out of 30 €"? This got me confused. Would you mind clarifying this?
That applies to free spins. We run bonus programs that offer free spins, the maximum you can cash out is €30.
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Darker45
Legendary
Offline
Activity: 2758
Merit: 1926
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August 28, 2024, 02:15:38 AM |
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Thank you for your feedback, it is very much appreciated and we will look into all your suggestions. Did I miss something? I was already asked for my email address, full name, and even birthday upon signing up and now I have to provide my address, mobile number, and so on just to make a deposit? If this is the standard, you might want to revisit it because it might discourage a lot of potential customers.
Those information are required by our PSP to make it possible to make a deposit through VISA, Mastercard, eWallet etc. It is a one time request that allows you access multiple deposit options. First and foremost, thanks for being active here! Let's be clear on this. Those information are the first things required to even access the cashier, right? You're not even given options yet as to which deposit mode you'll use. You need to fill in those personal details first before the deposit methods are even provided to you. In which case, it is compulsory to provide those details. That's in addition to the complete name and birthday, among others, that's required upon signing up. Make no mistake, this is fair. Others are more sneaky in that users can make deposits right away only to be asked personal information upon withdrawal. It's basically a trap. At least you're not involved in this kind of scheme. But the market has a rather tight competition. It would be to your disadvantage to demand a lot of personal details first before a user can even make a deposit. On another note, what exactly do you mean by "Any Winnings with no deposit bonus can have max cash out of 30 €"? This got me confused. Would you mind clarifying this? That applies to free spins. We run bonus programs that offer free spins, the maximum you can cash out is €30. So, then, you might want to move this condition to the bonus section of your terms and conditions. This is provided under the Withdrawals section of your General Terms and Conditions. It causes confusion to somebody who minds what's written on it. Anyway, your sportsbook has attractive odds, even better than some of the popular ones here. Sports bettors on this forum might want to check them out. Also, your live chat support is quick, polite, and helpful. I'm hoping you can sustain this as your customers grow in number. But it seems your site still needs some polishing. For example, your currency options when signing up isn't complete, right? Or is it even necessary when everybody's choosing which currency to deposit in the cashier anyway. You can actually simplify your signing up process by providing as few boxes to fill as possible. For me, 4 is enough. And what's that Dollar option? Which dollar is it? There are more than 10 kinds of dollars in the world. And then look at the logos of accepted cryptocurrencies. Aside from being disarranged, you've got a couple of ETH logos, a couple of LTC logos, but none of the other accepted cryptocurrencies like SOL and Tether. These are small things but I guess they matter if you want excellence.
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KryptoFather (OP)
Copper Member
Newbie
Offline
Activity: 21
Merit: 3
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August 28, 2024, 01:40:05 PM |
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We have taken note of all your feedback and are very grateful for each of them and you taking out your time to register on the site an use the service. We will consider all your feedback and act in the best interest of players on the site to achieve excellence.
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Mpamaegbu
Legendary
Offline
Activity: 2870
Merit: 1233
Once a man, twice a child!
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August 29, 2024, 06:02:44 AM |
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I want to ask this question, why is that many players of casino doesn't like do their KYC verification for their account?
Then there are the gamblers who would love to take advantage of bonuses and promotions, often by cheating. And then there is the actual problem of handling your ID to a company overseas without knowing too much about how secure that information is... I think, majorly, the reason for such KYC reluctance by bettors lies in the above two, among others, that you pointed out across casinos. While I think those who indulge the first are immoral, I find those who do the second simply being cautious.
OP, I think you should edit your start post like your campaign manager already suggested to make it more colourful. By the way, your website is appealing and easy to navigate through.
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LogitechMouse
Legendary
Offline
Activity: 2618
Merit: 1061
Need A Campaign Manager? | Contact Little_Mouse
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August 29, 2024, 01:05:01 PM |
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I want to ask this question, why is that many players of casino doesn't like do their KYC verification for their account?
There are various reasons as to why there are some gamblers don't want to do KYC. It can be time-consuming and there might be a chance that sensing personal information to the casino makes them uncomfortable. Another one is the security of their personal information and how the casino will protect it... or will they protect it? We've seen this reason already, but there are some who are looking for some loopholes on the casino hence, they are making multiple accounts that's why they're avoiding the KYC. OP, I think you should edit your start post like your campaign manager already suggested to make it more colourful. By the way, your website is appealing and easy to navigate through.
I would agree to this. I mean most of the casino ANN threads here have colorful and attractive design. Get some help to the campaign manager since he suggested it.
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Fivestar4everMVP
Legendary
Offline
Activity: 2436
Merit: 1085
Leading Crypto Sports Betting & Casino Platform
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August 29, 2024, 02:54:44 PM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request.
Well, for me, I maximum withdrawal limit is not really a problem, where I do see a very big problem and look too scammy is the minimum withdrawal limit, com'on man, a minimum withdrawal limit of €100 is way way too high, how can a casino set a minimum withdrawal limit so high like that when they have bigger competitors where players can withdraw as little as $1, this is one of the reasons I love stake so much, as I do not think they have such limit on cryptocurrency withdrawals, one can literally withdraw any amount of in crypto as long as there is enough to cover for the fees for blockchain confirmation, like for example, withdrawal fee for usdt on stake used to be $1 for all blockchain networks including ethereum, but recently, that was brought down to $0.1 for all network including ethereum. How can smaller casinos becomes bigger in the future if they can not try to do better than their big competitors? Except they are operating with interior motives.
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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AHOYBRAUSE
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August 30, 2024, 04:02:59 AM |
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I just took a look at the Withdrawals page and ,tbh, I didn’t quite like the limits you have set per tranaction. The minimum withdrawal limit for most cryptocurrencies is €100 which is quite high and the maximum limit is €2000 which is a bit low. Besides, I don’t understand the logic behind setting a max limit per transaction! It would be more understandable if the user can’t make more than a withdrawal request per day, for example. Otherwise, he could bypass this resrction by making more than one request.
Well, for me, I maximum withdrawal limit is not really a problem, where I do see a very big problem and look too scammy is the minimum withdrawal limit, com'on man, a minimum withdrawal limit of €100 is way way too high, how can a casino set a minimum withdrawal limit so high like that when they have bigger competitors where players can withdraw as little as $1, this is one of the reasons I love stake so much, as I do not think they have such limit on cryptocurrency withdrawals, one can literally withdraw any amount of in crypto as long as there is enough to cover for the fees for blockchain confirmation, like for example, withdrawal fee for usdt on stake used to be $1 for all blockchain networks including ethereum, but recently, that was brought down to $0.1 for all network including ethereum. How can smaller casinos becomes bigger in the future if they can not try to do better than their big competitors? Except they are operating with interior motives. It truly is too high and hopefully they will adjust that down a bit (at least half)! But to be fair, other sites occasionally also have bad limits. BC for example, and they are one of the bigger sites now obviously, had for quite a while a withdrawal limit of around 80$ on btc currency, plus an extremely overcharged 8$ fee while the actual fee should have been around 1$. Over time they adjusted that but for several months it was that high. Right now they are standing at around 50$ min btc withdrawal by the way, also quite high still.
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KryptoFather (OP)
Copper Member
Newbie
Offline
Activity: 21
Merit: 3
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August 30, 2024, 01:52:01 PM |
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It truly is too high and hopefully they will adjust that down a bit (at least half)!
This was suggested earlier in the thread and we already expressed that it was being considered, expect positive changes within the next couple of days. We value all feedback we get and consider them to guide the service we provide.
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Upgrade00
Legendary
Online
Activity: 2212
Merit: 2363
Playgram - The Telegram Casino
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September 02, 2024, 08:42:54 AM |
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But to be fair, other sites occasionally also have bad limits.
This is true, especially when integrating crypto features after running on fiat which has different requirements to an extent. This integration process cones with changes which is aimed at making it more crypto friendly, which entails more privacy and ease of deposit or withdrawal. We can expect many positive changes in addition to those that has already been made.
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Darker45
Legendary
Offline
Activity: 2758
Merit: 1926
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September 03, 2024, 03:04:26 AM |
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But to be fair, other sites occasionally also have bad limits.
This is true, especially when integrating crypto features after running on fiat which has different requirements to an extent. This integration process cones with changes which is aimed at making it more crypto friendly, which entails more privacy and ease of deposit or withdrawal. We can expect many positive changes in addition to those that has already been made. I guess it's also the fact that Kryptosino is not just a crypto casino but also a fiat casino that made its KYC requirement a bit more stringent compared to other crypto casinos. To the point that it somehow betrays their own description that "the casino stands out for its focus on privacy" or that "the platform is user-friendly". Anyway, it's good as it already is, but I'm excited to experience it even better when those "positive changes within the next couple of days" are finally implemented. At the very least, the staff here is actively listening and responds.
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