🌀 Galactix.io - Cosmic Crypto Casino 🚀 3000 Games! 🎰

[Pablo-wood]

I know we are gradually approaching the era where bots will handle all issues even down to withdrawal and deposits, including more complex complaints but for now we are still in the early stage of its innovation and we can't just afford to leave everything to it, most times I wonder what will happen if this bots fail, what if it sees an issue it wasn't trained to handle won't it result to losses.

Live agents for now are our better option until we have a perfect AI model that has been tested over the years and can at least handle 98% of gamblers complex complaints without error.

[Alone055]

Well, that time isn't far when we are going to see those AI agent type bots, and those will be much beneficial for the casinos. AI models like Deepseek and Gemini and even ChatGPT are getting good each day and those are getting better at much fast rates. When it comes to AI things are far more advanced now a days then they used to be in 2022 or 2023, and now many people and businesses are using those AI tools effectively and there's chance that in future those can really help out casinos do have 24/7 live AI agents but still there's always going to be need for human customer support even if those bots reach extreme level of intelligence.

The thing is, it's not only about intelligence or the act of responding quickly with good accuracy, it's just that a bot or an AI agent cannot go above and beyond to get your problem solved if it's a complex one. Even if it manages to find a solution and forwards your case to the concerned department, you, as a customer, would still feel quite unsatisfied because the way a human operator can clear your doubts answer your questions and explain things, an AI agent can't do it because their responses will mostly be generic and bot-like.

It's true that the use of AI is becoming more and more prevalent over time; companies and even individuals are using AI models in most of their work to get assistant from them, but as far as customer support is concerned, I think it will still take a lot of time for AI to become perfect to manage this department because humans will usually want human support in most cases.

[Doan9269]

AI bots are still evolving and for now most of this AI models are still in their beta version. I believe as this bots gets more training over the years they will become better on solving more complex issues.

Having good live agents we know is a big plus to the casino. If the speed to which problems are resolved are quite fast. It will impress the gambler and will always have good feedback about the casino.

Well, that time isn't far when we are going to see those AI agent type bots, and those will be much beneficial for the casinos. AI models like Deepseek and Gemini and even ChatGPT are getting good each day and those are getting better at much fast rates. When it comes to AI things are far more advanced now a days then they used to be in 2022 or 2023, and now many people and businesses are using those AI tools effectively and there's chance that in future those can really help out casinos do have 24/7 live AI agents but still there's always going to be need for human customer support even if those bots reach extreme level of intelligence.

They should even stop the worries because those behind every development of any technology systems is human, this also indicates for, that we should be in charge and have the consciousness that we are in charge, AI or any bot improvised used human intellect to control and execute their task given and still works under the supervision of human to function well, this shows a more eagerness to make the use of all these technologies to go more advanced as we continue to have improved developments with them each time they offer us what they've got.

[inspace]

Hello friends, we have published a new raffle! Hurry up to take part in the exciting contest!

🌀 Galactix.io | Bitcoin Block Dice 🎲 Prize $50 🎲

🚀 Pick a SLOT!
🚀 Two winners will split the $50 prize. 🎁
🚀 The last hash symbol will determine the winners!

Try your luck, join the raffle! We wish you good luck!

[nelson4lov]

Hello friends, we have published a new raffle! Hurry up to take part in the exciting contest!
~Snipped

I'm very fortunate to meet the raffle early this time around. I have missed most, if not all, of the last Galactix raffle so I'm glad to be a part of it. Thank you to the Galactix team for organizing these raffles for the bitcointalk community.

~Snipped

Live agents for now are our better option until we have a perfect AI model that has been tested over the years and can at least handle 98% of gamblers complex complaints without error.

Live agents are good but not good enough at the moment since it's just garbage in, garbage out for now it still needs time.

[Text]

On that I think I agree with you, Bots work beat when paired with human. Sometimes it takes time for human to respond due to many customers to attend to and too much customers on the queue to attend to, this is where the help of bot comes in, they can easily attend to some people and even solve their problems if it not that complex.

Though humans remain the best, they understand you more better, and there answers are not even complex, they try to break it down to you in your own understanding. Both are still very important and plays a huge role in making customer service better.

I think you summed it up perfectly bots can definitely help ease the load especially when queues are long. They’re great for handling simpler issues quickly which keeps things moving. But humans are still essential for those more nuanced situations where empathy and deeper understanding are needed that makes whole experience smoother and less frustrating for everyone.

Hello friends, we have published a new raffle! Hurry up to take part in the exciting contest!

🌀 Galactix.io | Bitcoin Block Dice 🎲 Prize $50 🎲

🚀 Pick a SLOT!
🚀 Two winners will split the $50 prize. 🎁
🚀 The last hash symbol will determine the winners!

Try your luck, join the raffle! We wish you good luck!
-snip

Just grabbed a slot let’s see if luck’s on my side this time. Good luck to everyone joining!

[Doan9269]

Hello friends, we have published a new raffle! Hurry up to take part in the exciting contest!

🌀 Galactix.io | Bitcoin Block Dice 🎲 Prize $50 🎲

🚀 Pick a SLOT!
🚀 Two winners will split the $50 prize. 🎁
🚀 The last hash symbol will determine the winners!

Try your luck, join the raffle! We wish you good luck!

Everything is about luck, i have also grabbed on my own slot before it fills up, i have been seeing others winning and know that one day will soon comes my own turn to win as well, thanks for this update, i can see a number of applicants already showing interest, things from here can also go more bigger with time as it progress, honestly i appreciate this initiative and more grease to icopress and the Galactix team.

[Galactix]

Friends, a new twitter post for you! 🌀

Traveler's We are excited to announce our upcoming Poker ♣ Night—today! On Discord.

Venue: voice channel (https://discord.gg/DbHRPWsRWe 👈).

Rewards: $50 to 10 winners.

Time: 8PM 🕗 CET—Today!

Run-up time—till 1 hour or till the winners are detected.

The top 10 winners will be https://t.co/kCvJffhovP

[SamReomo]

It's true that the use of AI is becoming more and more prevalent over time; companies and even individuals are using AI models in most of their work to get assistant from them, but as far as customer support is concerned, I think it will still take a lot of time for AI to become perfect to manage this department because humans will usually want human support in most cases.

Well, I somehow agree with you, but I've been doing some good studies on AI models and I can probably say that the time isn't far when we may see extremely intelligent AI systems that might work well as customer support and it would be hard for a normal customer to even know that they're getting that support from a real human or from AI.

China is now in the race of AI and that means we will soon see so many new open source AI models and those models can be used locally like Deepseek. Things are changing in AI space and the time isn't far when many of the tech experts who study those AI models can utilize those to earn so much money, and freelancers can also get at extreme level by understanding those AI models.

[Text]

Well, I somehow agree with you, but I've been doing some good studies on AI models and I can probably say that the time isn't far when we may see extremely intelligent AI systems that might work well as customer support and it would be hard for a normal customer to even know that they're getting that support from a real human or from AI.

China is now in the race of AI and that means we will soon see so many new open source AI models and those models can be used locally like Deepseek. Things are changing in AI space and the time isn't far when many of the tech experts who study those AI models can utilize those to earn so much money, and freelancers can also get at extreme level by understanding those AI models.

Yeah AI is evolving fast but human support still holds the certain trust and empathy factor that AI struggles to replicate. I can see the advancements pushing innovation are impressive that could empower to integrate AI without huge costs. It’s less about AI replacing humans entirely and more about enhancing what we can do I think a hybrid model where AI handles the routine stuff & humans step in for complex, emotional or high-stakes situations.

[Pablo-wood]

Well, I somehow agree with you, but I've been doing some good studies on AI models and I can probably say that the time isn't far when we may see extremely intelligent AI systems that might work well as customer support and it would be hard for a normal customer to even know that they're getting that support from a real human or from AI.

China is now in the race of AI and that means we will soon see so many new open source AI models and those models can be used locally like Deepseek. Things are changing in AI space and the time isn't far when many of the tech experts who study those AI models can utilize those to earn so much money, and freelancers can also get at extreme level by understanding those AI models.

This innovation will take time to gets to its optimum perfection, there will be series of trial and error processes. AI models in the gambling sector is currently having this over fitting issue. It is generalising every problem it encounters and that's why live support can't just be easily replaced.

As more models begin to advance perfection might set in but yet human intervention will be needed to monitor the activities of this models because people's winnings else it might over perform or under perform there by putting the companies reputation at risk or running the company to a loss.

[Miles2006]

Well, I somehow agree with you, but I've been doing some good studies on AI models and I can probably say that the time isn't far when we may see extremely intelligent AI systems that might work well as customer support and it would be hard for a normal customer to even know that they're getting that support from a real human or from AI.

China is now in the race of AI and that means we will soon see so many new open source AI models and those models can be used locally like Deepseek. Things are changing in AI space and the time isn't far when many of the tech experts who study those AI models can utilize those to earn so much money, and freelancers can also get at extreme level by understanding those AI models.

This innovation will take time to gets to its optimum perfection, there will be series of trial and error processes. AI models in the gambling sector is currently having this over fitting issue. It is generalising every problem it encounters and that's why live support can't just be easily replaced.

As more models begin to advance perfection might set in but yet human intervention will be needed to monitor the activities of this models because people's winnings else it might over perform or under perform there by putting the companies reputation at risk or running the company to a loss.

In terms of trusting AI fully only depends on the kind of activity meanwhile few activity where AI can’t render humans are available likewise AI so it’s all about modern innovation for more productivity. Can both work together definitely yes, time is still needed although I think AI growth will surpass the present time but there’s nothing like competition rather if use proper customers will love to visit the casino often.

[BlackBoss_]

In terms of trusting AI fully only depends on the kind of activity meanwhile few activity where AI can’t render humans are available likewise AI so it’s all about modern innovation for more productivity. Can both work together definitely yes, time is still needed although I think AI growth will surpass the present time but there’s nothing like competition rather if use proper customers will love to visit the casino often.

AI is powerful tool to automate things and for basic support, AI chat bots can do this task very well. For more complex support, it needs humann from taking information from users, escalating it to responsible teams, and investigating case by case manually before giving user a final conclusion as well as support solution.

With AI level now, customer support can not 100% rely on AI chat bots, but in future who knows. At the present, there is need of human resource in customer support and complain from community about incompletion of AI support is understandable.

If Galactix.io company can assign more human resource to customer support, it will be appreciated by their users.

[Doan9269]

It's true that the use of AI is becoming more and more prevalent over time; companies and even individuals are using AI models in most of their work to get assistant from them, but as far as customer support is concerned, I think it will still take a lot of time for AI to become perfect to manage this department because humans will usually want human support in most cases.

Well, I somehow agree with you, but I've been doing some good studies on AI models and I can probably say that the time isn't far when we may see extremely intelligent AI systems that might work well as customer support and it would be hard for a normal customer to even know that they're getting that support from a real human or from AI.

China is now in the race of AI and that means we will soon see so many new open source AI models and those models can be used locally like Deepseek. Things are changing in AI space and the time isn't far when many of the tech experts who study those AI models can utilize those to earn so much money, and freelancers can also get at extreme level by understanding those AI models.

The use of AI are to complement on human efforts, we should also appreciate the fact that some are making every necessary efforts in making things becomes more easier for us to do, if these countries starting with the use of AI concentrates more on it and developed to a substantial level, then others will also be moved and try to give their own attempt over the use if same AI to make their technology go as well as they have always wanted from it, very soon, we are going to realized a competing era on the use of this and the success will depends on the most effective models used and their results.

[Pumared]

In terms of trusting AI fully only depends on the kind of activity meanwhile few activity where AI can’t render humans are available likewise AI so it’s all about modern innovation for more productivity. Can both work together definitely yes, time is still needed although I think AI growth will surpass the present time but there’s nothing like competition rather if use proper customers will love to visit the casino often.

AI is powerful tool to automate things and for basic support, AI chat bots can do this task very well. For more complex support, it needs humann from taking information from users, escalating it to responsible teams, and investigating case by case manually before giving user a final conclusion as well as support solution.

With AI level now, customer support can not 100% rely on AI chat bots, but in future who knows. At the present, there is need of human resource in customer support and complain from community about incompletion of AI support is understandable.

If Galactix.io company can assign more human resource to customer support, it will be appreciated by their users.

In the end, humans will always be necessary, so it is important to always have a balance between AI, automation and humans in customer support. Using only one of these agents may not be ideal at some point.

[Alone055]

In the end, humans will always be necessary, so it is important to always have a balance between AI, automation and humans in customer support. Using only one of these agents may not be ideal at some point.

Agreed. AI models can get extremely advanced, but they will still be machines at the end of the day, and we know how they operate. No matter how strong the algorithms become, no matter how trained the AI models become, but they won't have a brain and a human-like thinking ability to observe and solve problems the way humans do because a trained model running through algorithms will always operate through the data that has either been fed to it or it fetches it from the internet.

[OcTradism]

Agreed. AI models can get extremely advanced, but they will still be machines at the end of the day, and we know how they operate. No matter how strong the algorithms become, no matter how trained the AI models become, but they won't have a brain and a human-like thinking ability to observe and solve problems the way humans do because a trained model running through algorithms will always operate through the data that has either been fed to it or it fetches it from the internet.

AIs are machines and they are nurtured by human, taught by human. If human cuts information resources off, AIs will die and with a company, if you use AI tools, but don't give those machines enough information resources, and updates about your company, their support to users will be very bad.

Good or bad, it depends on how you train your AI tools with enough informative inputs for them to support your customers automatically. AI tools can be very powerful and helpful in boring tasks but some tasks need human.

[JiiBs]

In the end, humans will always be necessary, so it is important to always have a balance between AI, automation and humans in customer support. Using only one of these agents may not be ideal at some point.

Agreed. AI models can get extremely advanced, but they will still be machines at the end of the day, and we know how they operate. No matter how strong the algorithms become, no matter how trained the AI models become, but they won't have a brain and a human-like thinking ability to observe and solve problems the way humans do because a trained model running through algorithms will always operate through the data that has either been fed to it or it fetches it from the internet.

One thing we need to know about AIs is the fact that, they have a pattern to operation, unlike humans that could adjust at anytime to thriving circumstances. AI functions based on what they are asked to do and you must ask in a particular way to get desired answers. If you don’t get to ask following a pattern, it provides you answers that would stray from the main subject that is being discussed.

[348Judah]

In the end, humans will always be necessary, so it is important to always have a balance between AI, automation and humans in customer support. Using only one of these agents may not be ideal at some point.

Agreed. AI models can get extremely advanced, but they will still be machines at the end of the day, and we know how they operate. No matter how strong the algorithms become, no matter how trained the AI models become, but they won't have a brain and a human-like thinking ability to observe and solve problems the way humans do because a trained model running through algorithms will always operate through the data that has either been fed to it or it fetches it from the internet.

Well said, they are not to have the same equal position if it were to be live on human chat, however, we still have some instances that these can also be set to notify on any active agent or representative in taking over once they see that their options have been exhausted already and a customer needed to be attended to, which is the more reason for escalation, then active customer agent may pick up from there to continue.

[Pablo-wood]

In the end, humans will always be necessary, so it is important to always have a balance between AI, automation and humans in customer support. Using only one of these agents may not be ideal at some point.

Agreed. AI models can get extremely advanced, but they will still be machines at the end of the day, and we know how they operate. No matter how strong the algorithms become, no matter how trained the AI models become, but they won't have a brain and a human-like thinking ability to observe and solve problems the way humans do because a trained model running through algorithms will always operate through the data that has either been fed to it or it fetches it from the internet.

The principle of garbage in and garage out in our basic computer knowledge still applies to AI models. If we train our model and it doesn't over fit or under fit thereby not  generalising events it will surpass human thinking. Currently in our every day dealing with this bots I can say the only thing AI is yet to do is getting pregnant.

AI steals our information and retrains itself at every given interval. That is why they tend to get smarter by the day. It's the prompt we feed it with that it uses to build up new data for retraining. If humans fail to upgrade themselves as this AI bots are advancing many might get sticked in the revolutionary era.