Stake Scammed My Account out of 5000 USDT after one deposit and barely playing

[Jordan675]

This is a pure scam. The OP played dice and won. There's no reason to multi-account. This should be the end of the case. We have no idea if Stake sent doctored evidence to casinoguru.

Forget the winnings. It was $100 or less. I am just asking for my deposit back which was never their money to begin with.

[BlackyJacky]

The mediator is clearly biased.

That is why the by Stake paid undercover agent @HolyDarkness recommends Casino Clown!  

Casino Clown even doesn't know what the law of large numbers is!  

[Saint-loup]

This is a pure scam. The OP played dice and won. There's no reason to multi-account. This should be the end of the case. We have no idea if Stake sent doctored evidence to casinoguru.

Forget the winnings. It was $100 or less. I am just asking for my deposit back which was never their money to begin with.

That's surprising, even if you had registered and used another account how you could abuse anything from the casino by just playing dice and winning $100? This money doesn't belong to them since it's not winnings you've made, but your deposit. So I don't understand how they can dare to seize it without any police or court order.

[Rating Place]

This is a pure scam. The OP played dice and won. There's no reason to multi-account. This should be the end of the case. We have no idea if Stake sent doctored evidence to casinoguru.

Forget the winnings. It was $100 or less. I am just asking for my deposit back which was never their money to begin with.

That's surprising, even if you had registered and used another account how you could abuse anything from the casino by just playing dice and winning $100? This money doesn't belong to them since it's not winnings you've made, but your deposit. So I don't understand how they can dare to seize it without any police or court order.

I agree with you and everyone should agree with you. When casinos steal money like this I don’t believe in any so called evidence that they produce in secret to be true.

[AHOYBRAUSE]

The mediator is clearly biased.

That is why the by Stake paid undercover agent @HolyDarkness recommends Casino Clown!  

Casino Clown even doesn't know what the law of large numbers is!  

Amazing how you top your own nonsense every single time. You really need to seek some professional help, not only for your gambling addictions but also for your obvious mental issues. Holy is the one guy here that actively helps people and doesn't expect or get anything for it. People like you ( so called forum cancers ) posting nonsense like this, it's just embarrassing and shameful.

OP's money are absolute peanuts. Stake pays out so much money every day, you seriously think they care about such a small time account? Even CG sited with them, there must be a reason for that, clearly.

[Rating Place]

This is a pure scam. The OP played dice and won. There's no reason to multi-account. This should be the end of the case. We have no idea if Stake sent doctored evidence to casinoguru.

Forget the winnings. It was $100 or less. I am just asking for my deposit back which was never their money to begin with.

That's surprising, even if you had registered and used another account how you could abuse anything from the casino by just playing dice and winning $100? This money doesn't belong to them since it's not winnings you've made, but your deposit. So I don't understand how they can dare to seize it without any police or court order.

If I recall correctly, all funds seized under AML ot CTL have no obligation to disclose or refund due to the nature of the laws.
That and any seizures that are investigated and deemed to be not of interest, goes right into their pockets.

I could be incorrect and they may have to forfeit it, but with AML and CTL, it has to be secretive and aggressive.

Not to defend anyones actions

I don't think this case has anything to do with AML. If it were for $100k, maybe.

The mediator is clearly biased.

That is why the by Stake paid undercover agent @HolyDarkness recommends Casino Clown!  

Casino Clown even doesn't know what the law of large numbers is!  

Amazing how you top your own nonsense every single time. You really need to seek some professional help, not only for your gambling addictions but also for your obvious mental issues. Holy is the one guy here that actively helps people and doesn't expect or get anything for it. People like you ( so called forum cancers ) posting nonsense like this, it's just embarrassing and shameful.

OP's money are absolute peanuts. Stake pays out so much money every day, you seriously think they care about such a small time account? Even CG sited with them, there must be a reason for that, clearly.

It really doesn't matter if the casino is rich when it comes to stealing. 1xbet is the 2nd biggest casino here only behind Stake. These big casinos are the worst. Everyone blindly sides with the casino. They know they can get away with it.

[BlackyJacky]

If I recall correctly, all funds seized under AML ot CTL have no obligation to disclose or refund due to the nature of the laws.

You mean the online casino can seize funds because of AML laws and is allowed to keep it secret?

So online casinos are kind of secret agents, right?  

That and any seizures that are investigated and deemed to be not of interest, goes right into their pockets.

When the online casino does an investigation which is not of interest, then it is entitled to keep the seized funds?  

I could be incorrect and they may have to forfeit it, but with AML and CTL, it has to be secretive and aggressive.

Yes, when an online casino does an investigation, in its function as the police, because online casinos are a department of the police, then they have to do it secretive as secret agents!  

[Jordan675]

The mediator is clearly biased.

That is why the by Stake paid undercover agent @HolyDarkness recommends Casino Clown!  

Casino Clown even doesn't know what the law of large numbers is!  

Amazing how you top your own nonsense every single time. You really need to seek some professional help, not only for your gambling addictions but also for your obvious mental issues. Holy is the one guy here that actively helps people and doesn't expect or get anything for it. People like you ( so called forum cancers ) posting nonsense like this, it's just embarrassing and shameful.

OP's money are absolute peanuts. Stake pays out so much money every day, you seriously think they care about such a small time account? Even CG sited with them, there must be a reason for that, clearly.

Just because Stake pays out a lot to other users doesn't really prove they weren't wrong about my case. CG, like I said in a previous post, confirmed they weren't sure of the evidence themselves, "There were valid questions raised about this by the casino security team, but as we are not forensic experts and we lack the authority to decide whether or not the documents you have provided for the KYC procedure are valid or have been tampered/edited, we could not fully agree with the casino team's conclusions here". They basically took Stake's side just because they are a multi billion dollar corporation while not being sure themselves, just as you are doing here.

This is the exact problem I am talking about. If Stake is not held accountable for even small cases like this, they can literally do whatever they want and get away with it. CG and people like you who think this way are enabling that.

[Saint-loup]

If I recall correctly, all funds seized under AML ot CTL have no obligation to disclose or refund due to the nature of the laws.
That and any seizures that are investigated and deemed to be not of interest, goes right into their pockets.

I could be incorrect and they may have to forfeit it, but with AML and CTL, it has to be secretive and aggressive.

Not to defend anyones actions

Well this case doesn't seem to be related to an AML suspicion according to what the messages posted here from the customer support and Casino Guru are saying. But what you claim about Curaçao laws is very surprising. Would you mind sharing the texts of the laws allowing that?
According to you, if I think some funds are coming from a criminal activity, I just need to ask some documents to the customer, and if he is not able (or if he doesn't want) to give the ones I ask, I can decide by myself they are now my property and instead of trying to give them back to the victims or to the police, I can use these dirty funds for buying whatever I want?

[holydarkness]

Coming to put a lid into this case and inform the overseers that it's resolved [and will mark accordingly on my list] following CG's ruling:

[Jordan675]

Coming to put a lid into this case and inform the overseers that it's resolved [and will mark accordingly on my list] following CG's ruling:

https://talkimg.com/images/2025/05/18/UanC3N.jpeg
https://talkimg.com/images/2025/05/18/UanQBa.jpeg

This case is not resolved. It will never be until Stake returns the money I have deposited (again not winnings just what I have deposited). You can mark it however you like on your list, but I am in the midst of submitting a complaint with the casino's licensing authority.

Casino Guru has said in email they are not sure of the evidence themselves and do not agree with Stake's decision. They are just going by Stake's word.

[yahoo62278]

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.

As of January 1st 2025 anyone who plays on stake.com had to be level 2 verified or their account was put into wd only mode. I think new accounts must also verify before being able to play.

[holydarkness]

Coming to put a lid into this case and inform the overseers that it's resolved [and will mark accordingly on my list] following CG's ruling:
[...]

This case is not resolved. It will never be until Stake returns the money I have deposited (again not winnings just what I have deposited). You can mark it however you like on your list, but I am in the midst of submitting a complaint with the casino's licensing authority.

Casino Guru has said in email they are not sure of the evidence themselves and do not agree with Stake's decision. They are just going by Stake's word.

Can we see this email from CG with above statement, please? I can't help but wonder why they say they doesn't agree with stake'se decision on one channel, and said the other publicly.

So what the hell are we supposed to do?

Tell Eddie to reach me and/or ask around on social medias you have to get me his contact, perhaps?

[Jordan675]

Coming to put a lid into this case and inform the overseers that it's resolved [and will mark accordingly on my list] following CG's ruling:
[...]

This case is not resolved. It will never be until Stake returns the money I have deposited (again not winnings just what I have deposited). You can mark it however you like on your list, but I am in the midst of submitting a complaint with the casino's licensing authority.

Casino Guru has said in email they are not sure of the evidence themselves and do not agree with Stake's decision. They are just going by Stake's word.

Can we see this email from CG with above statement, please? I can't help but wonder why they say they doesn't agree with stake'se decision on one channel, and said the other publicly.

So what the hell are we supposed to do?

Tell Eddie to reach me and/or ask around on social medias you have to get me his contact, perhaps?

https://imgur.com/a/nu2dRUx

"Additionally, there have been some questions regarding the validity of the documents submitted and whether you are indeed the legitimate holder of the casino account. While we do not entirely concur with the casino team's perspective in this, it does correlate with prior violations of the established rules. There were valid questions raised about this by the casino security team, but as we are not forensic experts and we lack the authority to decide whether or not the documents you have provided for the KYC procedure are valid or have been tampered/edited, we could not fully agree with the casino team's conclusions here."

The next sentence "However, that does not negate all the other rule violations that were explained to you." is misinformed. This is referring to my using VPN which I told CG as a possible explanation of my account having same IP as other accounts. CG misinterpreted Stake ToS and said using VPN is not allowed, when this is not true at all. It's only not allowed to bypass geoblocking, which is not the case for me at all. I just use VPN to protect my privacy.

Eddie's telegram is @zerosumedge.

[holydarkness]

Can we see this email from CG with above statement, please? I can't help but wonder why they say they doesn't agree with stake'se decision on one channel, and said the other publicly.
[...]

https://imgur.com/a/nu2dRUx

"Additionally, there have been some questions regarding the validity of the documents submitted and whether you are indeed the legitimate holder of the casino account. While we do not entirely concur with the casino team's perspective in this, it does correlate with prior violations of the established rules. There were valid questions raised about this by the casino security team, but as we are not forensic experts and we lack the authority to decide whether or not the documents you have provided for the KYC procedure are valid or have been tampered/edited, we could not fully agree with the casino team's conclusions here."

The next sentence "However, that does not negate all the other rule violations that were explained to you." is misinformed. This is referring to my using VPN which I told CG as a possible explanation of my account having same IP as other accounts. CG misinterpreted Stake ToS and said using VPN is not allowed, when this is not true at all. It's only not allowed to bypass geoblocking, which is not the case for me at all. I just use VPN to protect my privacy.

Eddie's telegram is @zerosumedge.

That is actually the exact point I wanted to address when I read the image provided, prior to reading your post. I think that's them telling you that despite they can't verify the KYC counter-evidence [as they are not forensic expert], the other counter-evidence and findings are supporting the verdict. Again, as mentioned before [and I'll add here that this thread is quite messy as I just realized I've addressed this CG ruling before], casinos detect multi acc not only with IP, thus same IP due to Nord VPN is not what they refer as "other rule violations".

As you can read yourself, it's plural, violations. I believe the casino provided the arbitrator with several evidence of same things. Like I address in the past.

So, their message depicted in the screenshot you provided could be read as: they're not 100% sure with KYC documents, but other data that Stake provide, points to that direction.

[Jordan675]

Can we see this email from CG with above statement, please? I can't help but wonder why they say they doesn't agree with stake'se decision on one channel, and said the other publicly.
[...]

https://imgur.com/a/nu2dRUx

"Additionally, there have been some questions regarding the validity of the documents submitted and whether you are indeed the legitimate holder of the casino account. While we do not entirely concur with the casino team's perspective in this, it does correlate with prior violations of the established rules. There were valid questions raised about this by the casino security team, but as we are not forensic experts and we lack the authority to decide whether or not the documents you have provided for the KYC procedure are valid or have been tampered/edited, we could not fully agree with the casino team's conclusions here."

The next sentence "However, that does not negate all the other rule violations that were explained to you." is misinformed. This is referring to my using VPN which I told CG as a possible explanation of my account having same IP as other accounts. CG misinterpreted Stake ToS and said using VPN is not allowed, when this is not true at all. It's only not allowed to bypass geoblocking, which is not the case for me at all. I just use VPN to protect my privacy.

Eddie's telegram is @zerosumedge.

That is actually the exact point I wanted to address when I read the image provided, prior to reading your post. I think that's them telling you that despite they can't verify the KYC counter-evidence [as they are not forensic expert], the other counter-evidence and findings are supporting the verdict. Again, as mentioned before [and I'll add here that this thread is quite messy as I just realized I've addressed this CG ruling before], casinos detect multi acc not only with IP, thus same IP due to Nord VPN is not what they refer as "other rule violations".

As you can read yourself, it's plural, violations. I believe the casino provided the arbitrator with several evidence of same things. Like I address in the past.

So, their message depicted in the screenshot you provided could be read as: they're not 100% sure with KYC documents, but other data that Stake provide, points to that direction.

No, there are no other violations. The only thing they are accusing me of is falsifying my KYC/multi-accounting, and the only "evidence" they have is IP + deposit wallet (which I did from another casino's hot wallet). The evidence is circumstantial at best, and CG agrees with this. And let me reiterate again Stake is keeping my deposit, money that is mine, not my winnings, due to circumstantial evidence.

I had a feeling you might try to use the other "violations" against me as you seem to want to take the casino's side in any way possible, which is why I explained to you the other violations were misinformed. Here is proof: https://imgur.com/a/eJRQnsR. This is the first reply to me they had prior to the one you just saw, and this shows what the "other violation" they were referring to is in the second reply. They thought using a VPN is another violation which is not true.

You are clearly biased due to whatever agenda you have, which is none of my business. Like I said, you can mark the case however you choose on your end, but this case is not resolved, and I will be proceeding by filing a complaint with their licensing authority.