Deleted Card ( PayWithUs)

[shasan]

After five declines, your card remained frozen but was not deleted. This is why each subsequent decline was still processed. However, after additional declines, the system triggered the card cancellation process. BTW your card remained active for an entire year.

Regarding the cancellation of your card:  you violated our rules, and as a result, your card has been deleted. It’s that simple  - how is this not understood?

Regarding your accusation of us being scammers: you requested a trial card, and we provided it to you for free. When the BIN became unavailable, you asked for a replacement, and we issued a new one. Additionally, we gave you $30 for free to spend as you wished. You haven’t spent a single cent of your own money. On what grounds are you accusing us of being scammers?

We believe this discussion has reached its conclusion and further communication would not be productive.

You have asked me https://bitcointalk.org/index.php?topic=5484771.msg63650406#msg63650406 I have not requested from you. Do you block/delete cards manually if not then how does it take too long? If it takes too long and there is something wrong then how users on your site can be safe? I am still on the same point and I think you are scamming your users in various ways and deletion of the card is one of them. If the card is active for a year then whyare you told the card can't be reactivated even if I refill it?

[RonKoetse@protonmail.com]

After five declines, your card remained frozen but was not deleted. This is why each subsequent decline was still processed. However, after additional declines, the system triggered the card cancellation process. BTW your card remained active for an entire year.

Regarding the cancellation of your card:  you violated our rules, and as a result, your card has been deleted. It’s that simple  - how is this not understood?

Regarding your accusation of us being scammers: you requested a trial card, and we provided it to you for free. When the BIN became unavailable, you asked for a replacement, and we issued a new one. Additionally, we gave you $30 for free to spend as you wished. You haven’t spent a single cent of your own money. On what grounds are you accusing us of being scammers?

We believe this discussion has reached its conclusion and further communication would not be productive.

You have asked me https://bitcointalk.org/index.php?topic=5484771.msg63650406#msg63650406 I have not requested from you. Do you block/delete cards manually if not then how does it take too long? If it takes too long and there is something wrong then how users on your site can be safe? I am still on the same point and I think you are scamming your users in various ways and deletion of the card is one of them. If the card is active for a year then whyare you told the card can't be reactivated even if I refill it?

We have provided a clear and thorough response. The only dishonest action here is taking money from us and then falsely accusing us. We will not waste any more time on this matter.

[examplens]

We have certain rules established by the bank, which are clearly stated in this thread (https://bitcointalk.org/index.php?topic=5484771.msg63647081#msg63647081), on our terms and conditions page, and through periodic notifications on our website. These notifications serve as a reminder that multiple declines due to insufficient funds may result in your card being deleted. Your card received a significant number of declines for insufficient funds and was therefore deleted by the bank’s risk control system.

I went through a similar thing. My card was first blocked (2+ months ago) and then deleted from my account a few days ago. Also, I had a negative balance on it, because fees were charged from the bank for some unexecuted transactions.

Honestly, I didn't see a problem with deleting a blocked card, which had a minus balance. A very small, but still negative balance. Now I can't remember how many notifications there were that it would be deleted, but I remember one for sure. Maybe in the future, you can implement some email notifications about such events. If the user was informed in advance about the scheduled deletion of the card, he might make a deposit and cover the required amount.

[shasan]

We have provided a clear and thorough response. The only dishonest action here is taking money from us and then falsely accusing us. We will not waste any more time on this matter.

Still, you are not telling me  about your mistake of charging 6 times instead of 5 times (as in 5 times you have to block the card) if you blocked on 5 decline then there would have no chance to be more decline and there was no chance to be deleted. Actually you have deleted the card before the decline as there are decline happened after the thread creation (after In noticed the card deletion).

But we assured the Bitcointalk community we’d offer a full refund if you delete your false reviews and admit your claims were fabricated.

Did you think all the people would delete negative feedback and provide positive feedback? It is your wrong idea. It should be considered as buying positive/removing negative feedback.

YOU ARE A SCAM NETWORK. ADMIT IT. AND I WILL DONATE $100 MORE. THEY WAY YOU REPLY AND DEMAND FULL SUBMISSION YOU WILL NEVER MAKE ANY CUSTOMER BASE. SCAMMER

What a word!

Provide evidence from a suspended account which I have no access to because you deliberately suspended the account and maybe purged the evidence in the first place. scammer.

Absolutely right.

[NotATether]

From my experience, blocked cards aren't easy for them to "unblock" in most cases, especially if the bank is one freezing the card and not them.

So blocking is basically equivalent to card deletion but at least you get your balance refunded to your account credit.

I use my card for a lot of things (Google cloud, mailgun, Mongo, fly.io - gcloud in particular froze my account until I typed a confirmation code sent to my card as a transaction) and as long as you keep it refilled then you won't have any problems with it.

[I was not paid by them to post this btw]

[Zwei]

they mention this no where other than the popup after you get a card, but this kind of info need to be knows before hand not after.

This information is explicitly stated. You cannot proceed with purchasing a card until you click the ‘Notified’ button, where this rule is clearly mentioned –https://ibb.co/BHQk8snZ

if you really show this before someone can order a card, then i take my words back.

but still, a popup is not enough imo, you should add this info in clear words to the terms since that's what users agree to by using your cards, and there is no mention of card being deleted there.

[GxSTxV]

It’s very clear that PayWithUs never mentioned anything about card deletion for that reason (5 declined transactions). I see that you block the card after five declines, and I find this rule ridiculous in the first place. Although, it’s your service and your rules but you should make your terms clearer. 

You accused Shasan of breaking your terms and rules, so does that mean getting five declines due to insufficient balance is actually forbidden? What if a subscription service like Netflix attempts to charge the card five times in a row within 24 hours? How would that be the user's fault if he doesn’t have enough balance inside, and why should their card be deleted in such a case? 

I remember once attaching a virtual card to my Google account, but accidentally deleted it. Few weeks later, Google Payments requested a copy or at least a screenshot of the card, and since I couldn’t provide it, my Google Payments profile remains locked to this day. Luckily, it wasn’t that important to me, but this is just one example of how a card can sometimes be imported.

I understand that you are only providing a service and may not have full control over these cards, as dealing with them especially with crypto deposits, the bank may face issues or won’t survive long. However, denying your mistake of deleting a card instead of simply blocking it, just because it was offered for free, without mentioning that in your ToS doesn’t seem right.

[RonKoetse@protonmail.com]

It’s very clear that PayWithUs never mentioned anything about card deletion for that reason (5 declined transactions). I see that you block the card after five declines, and I find this rule ridiculous in the first place. Although, it’s your service and your rules but you should make your terms clearer. 

You accused Shasan of breaking your terms and rules, so does that mean getting five declines due to insufficient balance is actually forbidden? What if a subscription service like Netflix attempts to charge the card five times in a row within 24 hours? How would that be the user's fault if he doesn’t have enough balance inside, and why should their card be deleted in such a case? 

I remember once attaching a virtual card to my Google account, but accidentally deleted it. Few weeks later, Google Payments requested a copy or at least a screenshot of the card, and since I couldn’t provide it, my Google Payments profile remains locked to this day. Luckily, it wasn’t that important to me, but this is just one example of how a card can sometimes be imported.

I understand that you are only providing a service and may not have full control over these cards, as dealing with them especially with crypto deposits, the bank may face issues or won’t survive long. However, denying your mistake of deleting a card instead of simply blocking it, just because it was offered for free, without mentioning that in your ToS doesn’t seem right.

If these rules don’t work for you, you are free to choose another service that better suits your needs. We do not force anyone to use our platform. If you require a more stable card, we recommend visiting your local bank, completing KYC, and obtaining a physical card.

[shasan]

It’s very clear that PayWithUs never mentioned anything about card deletion for that reason (5 declined transactions). I see that you block the card after five declines, and I find this rule ridiculous in the first place. Although, it’s your service and your rules but you should make your terms clearer.

You accused Shasan of breaking your terms and rules, so does that mean getting five declines due to insufficient balance is actually forbidden? What if a subscription service like Netflix attempts to charge the card five times in a row within 24 hours? How would that be the user's fault if he doesn’t have enough balance inside, and why should their card be deleted in such a case? 

They are not ready to accept their mistake of not mentioning the terms about the deletion of the card (or it might be their technique of scamming as all the people are not aware of the bitcointalk) another person posted about their scam on their announcement thread. And they offered the users a refund if they did not accept that.
I posted about their scam activity on Trustpilot and after posting that the admin of the scam site (paywithus) suspended my account. Before posting on there my account was active.

[paid2]

Hey shasan, just so I can understand the situation a little better, did you click on “Notified” or not?

This information is explicitly stated. You cannot proceed with purchasing a card until you click the ‘Notified’ button, where this rule is clearly mentioned –

[Don Pedro Dinero]

Hey shasan, just so I can understand the situation a little better, did you click on “Notified” or not?

Curious to know what he has to say, although if that was a while ago, a year ago if I remember correctly from what I've read, he might not even remember. Don't you sometimes get a popup and close it without looking? The way things are going, I think it's difficult to reconcile this issue.

[shasan]

Hey shasan, just so I can understand the situation a little better, did you click on “Notified” or not?

I have never received any notification before the card was deleted. I had just opened the site and got the notification, and saw that my card had been deleted. If they update and notify users, then they could send a notification email, but they have not sent me any email, even though they have not sent any email after deleting the card, and also they reject payment on their site after deletion of the card. And finally, have they blocked my account so that I can't provide any more information?

[examplens]

I have never received any notification before the card was deleted. I had just opened the site and got the notification, and saw that my card had been deleted. If they update and notify users, then they could send a notification email, but they have not sent me any email, even though they have not sent any email after deleting the card, and also they reject payment on their site after deletion of the card. And finally, have they blocked my account so that I can't provide any more information?

After your case, they became much more up-to-date regarding notifications. Almost every time I log in, I get some new information. They also updated their ToS so that the card can be removed if it has a negative balance for a long time.

[shasan]

After your case, they became much more up-to-date regarding notifications. Almost every time I log in, I get some new information. They also updated their ToS so that the card can be removed if it has a negative balance for a long time.

Good to hear that they have learned from their mistake and updated their terms and conditions, as well as giving notifications with each update. It will be helpful for the user who will use their service, and the site will be considered as an authentic service, but earlier it was foggy, and many people lost their cards, which will not happen now as they will receive a notification before going to be deleted.