[UNRESOLVED] Betpanda.io SCAM 18.2mBTC - Flag created, consider supporting.

[holydarkness]

Another week has passed, and there has been nothing but silence from betpanda, to the surprise of no one.
I was banned on 27th of april, and until now, all i got was 2 responses here with the most vague excuses possible, debunked and backed by proof i provided, because they cannot prove any of their claims. Betby this, betby that.
Deposit money? Yoink'd
Winnings? Yoink'd
Why? "Because betby told us so"
But i've played and withdrawn from other betby casinos after the ban without any issue."yeah that's so weird dude, thanks for the money tho "
"we are reviewing the process and how these cases are handled, we are the best reviwers in the world. No one reviews processes as well as we do."

And here i am, without a clue why i got banned, why my money was stolen.
Well, i do know actually, it says right in the tittle of the thread.

I've reached my contact about this again, and there is not much they can do, they've try, but it's not as simple as refunding because the fund is not in their pocket either, it's on Betby's. And as can be evidenced by glancing at several threads on this board, Betby do acting strangely across casinos these days. Remind me again where does the 1,700 EUR come from? I'm trying to find a common ground here.

I'm sorry, i don't quite understand your question of where the 1700 EUR come from.
I deposited 2.58987mbtc, played, and got to 18.2mbtc from winnings. 18.2mbtc is worth 1727 EUR at the time i am writing this. Not sure if this what you asked exactly.

I see, and yes, that's what I asked exactly, whether the amount is a winning or what you try to withdraw, or your total deposit, or the likes. So umm... can you help me understand next about your betting preferences? I mean, Betby official ruling is, "the suspicious bets were placed right at the same moment when the event occurred or extremely close to it", so help me understand, how do you place your bets?

[T1HGO]

Another week has passed, and there has been nothing but silence from betpanda, to the surprise of no one.
I was banned on 27th of april, and until now, all i got was 2 responses here with the most vague excuses possible, debunked and backed by proof i provided, because they cannot prove any of their claims. Betby this, betby that.
Deposit money? Yoink'd
Winnings? Yoink'd
Why? "Because betby told us so"
But i've played and withdrawn from other betby casinos after the ban without any issue."yeah that's so weird dude, thanks for the money tho "
"we are reviewing the process and how these cases are handled, we are the best reviwers in the world. No one reviews processes as well as we do."

And here i am, without a clue why i got banned, why my money was stolen.
Well, i do know actually, it says right in the tittle of the thread.

I've reached my contact about this again, and there is not much they can do, they've try, but it's not as simple as refunding because the fund is not in their pocket either, it's on Betby's. And as can be evidenced by glancing at several threads on this board, Betby do acting strangely across casinos these days. Remind me again where does the 1,700 EUR come from? I'm trying to find a common ground here.

I'm sorry, i don't quite understand your question of where the 1700 EUR come from.
I deposited 2.58987mbtc, played, and got to 18.2mbtc from winnings. 18.2mbtc is worth 1727 EUR at the time i am writing this. Not sure if this what you asked exactly.

I see, and yes, that's what I asked exactly, whether the amount is a winning or what you try to withdraw, or your total deposit, or the likes. So umm... can you help me understand next about your betting preferences? I mean, Betby official ruling is, "the suspicious bets were placed right at the same moment when the event occurred or extremely close to it", so help me understand, how do you place your bets?

I showed pretty much all of my bets for the month prior to the ban in a post a while ago.
For some reason i can't quote it, but it's in the first page.
I will leave the screenshots here anyway.

https://gyazo.com/d11906989ca1123fa50224edfdcae2b1
https://gyazo.com/155953218b7b3fe2225513bf472ad328
https://gyazo.com/065991a4c742bdfd47d12ca4c4676836


These are pretty much almost all of my bets for the month prior to my ban. And as i mentioned before, this is all i bet on. The exact same bets i did when i created my account back in october of last year, and never had an issue with it.
If you think there's anything suspicious about them, let me know.

[holydarkness]

I see, and yes, that's what I asked exactly, whether the amount is a winning or what you try to withdraw, or your total deposit, or the likes. So umm... can you help me understand next about your betting preferences? I mean, Betby official ruling is, "the suspicious bets were placed right at the same moment when the event occurred or extremely close to it", so help me understand, how do you place your bets?

I showed pretty much all of my bets for the month prior to the ban in a post a while ago.
For some reason i can't quote it, but it's in the first page.
I will leave the screenshots here anyway.

https://gyazo.com/d11906989ca1123fa50224edfdcae2b1
https://gyazo.com/155953218b7b3fe2225513bf472ad328
https://gyazo.com/065991a4c742bdfd47d12ca4c4676836


These are pretty much almost all of my bets for the month prior to my ban. And as i mentioned before, this is all i bet on. The exact same bets i did when i created my account back in october of last year, and never had an issue with it.
If you think there's anything suspicious about them, let me know.

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

[T1HGO]

I see, and yes, that's what I asked exactly, whether the amount is a winning or what you try to withdraw, or your total deposit, or the likes. So umm... can you help me understand next about your betting preferences? I mean, Betby official ruling is, "the suspicious bets were placed right at the same moment when the event occurred or extremely close to it", so help me understand, how do you place your bets?

I showed pretty much all of my bets for the month prior to the ban in a post a while ago.
For some reason i can't quote it, but it's in the first page.
I will leave the screenshots here anyway.

https://gyazo.com/d11906989ca1123fa50224edfdcae2b1
https://gyazo.com/155953218b7b3fe2225513bf472ad328
https://gyazo.com/065991a4c742bdfd47d12ca4c4676836


These are pretty much almost all of my bets for the month prior to my ban. And as i mentioned before, this is all i bet on. The exact same bets i did when i created my account back in october of last year, and never had an issue with it.
If you think there's anything suspicious about them, let me know.

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

Yes, at Thunderpick, that as far as i know is not betby. The bets were exact mirrors, so not arbing or anything illegal(and i can prove it easily if needed). I don't like to put all my eggs on the same basket, if you know what i mean. So if things like this happen (even tho this is the first time i was ever banned), i am not completely screwed.

[holydarkness]

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

Yes, at Thunderpick, that as far as i know is not betby. The bets were exact mirrors, so not arbing or anything illegal(and i can prove it easily if needed). I don't like to put all my eggs on the same basket, if you know what i mean. So if things like this happen (even tho this is the first time i was ever banned), i am not completely screwed.

Thank you for the confirmation. I understand that Thunderpick are the one that's shown on the screenshot? And you put your eggs only on these two baskets and no other basket? I don't want to sound nosy, but do you mind to help me understand how and why you place those bets? Why BetPanda and Thunderpick, why not, say... like sportsbet-io or other, "more established" casinos?

[T1HGO]

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

Yes, at Thunderpick, that as far as i know is not betby. The bets were exact mirrors, so not arbing or anything illegal(and i can prove it easily if needed). I don't like to put all my eggs on the same basket, if you know what i mean. So if things like this happen (even tho this is the first time i was ever banned), i am not completely screwed.

Thank you for the confirmation. I understand that Thunderpick are the one that's shown on the screenshot? And you put your eggs only on these two baskets and no other basket? I don't want to sound nosy, but do you mind to help me understand how and why you place those bets? Why BetPanda and Thunderpick, why not, say... like sportsbet-io or other, "more established" casinos?

On the screenshots shown is from Cryptoleo.
I put eggs on many baskets. I have 2 main ones if i can call it that which are thunderpick and duelbits(no i am not affilieted with them nor doing good publicity for them, just asnwering the question here).
I don't understand the question of how and why i place those bets. I just like Dota and have a deep understanding of the game.
As to why Betpanda and TP and not other you might consider "more established", for example sportbet.io as you mentioned, the country i live in is not allowed, like many others. I mention in a previous post i often check btcgosu for casino reviews, and betpanda had a pretty high review, that's it. As for thunderpick i've been playing there for over 2.5 years now, and was always treated well and never had an issue with them, which makes me like to play there.

[holydarkness]

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

Yes, at Thunderpick, that as far as i know is not betby. The bets were exact mirrors, so not arbing or anything illegal(and i can prove it easily if needed). I don't like to put all my eggs on the same basket, if you know what i mean. So if things like this happen (even tho this is the first time i was ever banned), i am not completely screwed.

Thank you for the confirmation. I understand that Thunderpick are the one that's shown on the screenshot? And you put your eggs only on these two baskets and no other basket? I don't want to sound nosy, but do you mind to help me understand how and why you place those bets? Why BetPanda and Thunderpick, why not, say... like sportsbet-io or other, "more established" casinos?

On the screenshots shown is from Cryptoleo.
I put eggs on many baskets. I have 2 main ones if i can call it that which are thunderpick and duelbits(no i am not affilieted with them nor doing good publicity for them, just asnwering the question here).
I don't understand the question of how and why i place those bets. I just like Dota and have a deep understanding of the game.
As to why Betpanda and TP and not other you might consider "more established", for example sportbet.io as you mentioned, the country i live in is not allowed, like many others. I mention in a previous post i often check btcgosu for casino reviews, and betpanda had a pretty high review, that's it. As for thunderpick i've been playing there for over 2.5 years now, and was always treated well and never had an issue with them, which makes me like to play there.

Oh, sorry for being a bit unclear. I mean by "how and why" is how do you place those bets on which casinos and why them? I am simply trying to understand your steps here, to understand what the provider said, not trying to put words "arbing" into your mouth. So, you opened several tabs of different casinos, with different providers, compare their odds and choose one or two amongst many casinos that opened altogether on those tabs, then you put bets on what you deemed fits you best? Or were it across devices?

[T1HGO]

Yes, I am aware of those bets you previously provided. And that is what I am trying to find out, as I don't see anything suspicious about it [well, at least according to the crash course at Dot-A that I have to ask from someone as I don't play the game], is it perhaps the way you place the bets? By exact same bets, I understand that you're saying you place the bets on that casino and on BetPanda and perhaps other casinos too?

Yes, at Thunderpick, that as far as i know is not betby. The bets were exact mirrors, so not arbing or anything illegal(and i can prove it easily if needed). I don't like to put all my eggs on the same basket, if you know what i mean. So if things like this happen (even tho this is the first time i was ever banned), i am not completely screwed.

Thank you for the confirmation. I understand that Thunderpick are the one that's shown on the screenshot? And you put your eggs only on these two baskets and no other basket? I don't want to sound nosy, but do you mind to help me understand how and why you place those bets? Why BetPanda and Thunderpick, why not, say... like sportsbet-io or other, "more established" casinos?

On the screenshots shown is from Cryptoleo.
I put eggs on many baskets. I have 2 main ones if i can call it that which are thunderpick and duelbits(no i am not affilieted with them nor doing good publicity for them, just asnwering the question here).
I don't understand the question of how and why i place those bets. I just like Dota and have a deep understanding of the game.
As to why Betpanda and TP and not other you might consider "more established", for example sportbet.io as you mentioned, the country i live in is not allowed, like many others. I mention in a previous post i often check btcgosu for casino reviews, and betpanda had a pretty high review, that's it. As for thunderpick i've been playing there for over 2.5 years now, and was always treated well and never had an issue with them, which makes me like to play there.

Oh, sorry for being a bit unclear. I mean by "how and why" is how do you place those bets on which casinos and why them? I am simply trying to understand your steps here, to understand what the provider said, not trying to put words "arbing" into your mouth. So, you opened several tabs of different casinos, with different providers, compare their odds and choose one or two amongst many casinos that opened altogether on those tabs, then you put bets on what you deemed fits you best? Or were it across devices?

I'll try to explain the best i can.
So let's say i have 4 tabs open in 4 different casinos, and i want to place a bet on a team. Let's say (just as an example) that my stake is 200 EUR. I will then place 50 euro on each one site. Like i said, spreading the eggs in many baskets. Odd's do not matter, and i am not picking which one is the best, whatever the is at, is what i bet. You asked if i used multiple devices to place my bets? If so, no. Always same device.

[holydarkness]

Oh, sorry for being a bit unclear. I mean by "how and why" is how do you place those bets on which casinos and why them? I am simply trying to understand your steps here, to understand what the provider said, not trying to put words "arbing" into your mouth. So, you opened several tabs of different casinos, with different providers, compare their odds and choose one or two amongst many casinos that opened altogether on those tabs, then you put bets on what you deemed fits you best? Or were it across devices?

I'll try to explain the best i can.
So let's say i have 4 tabs open in 4 different casinos, and i want to place a bet on a team. Let's say (just as an example) that my stake is 200 EUR. I will then place 50 euro on each one site. Like i said, spreading the eggs in many baskets. Odd's do not matter, and i am not picking which one is the best, whatever the is at, is what i bet. You asked if i used multiple devices to place my bets? If so, no. Always same device.

Ok, this might sounds like too much to ask, but I can't explain the reason why I ask for the time being. Dare I assume you also put your eggs on other baskets on the bets depicted on the screenshots? If you did, is it possible for you to help me understand the matter by showing me those baskets and its eggs? Uhh... I mean the screenshots of the exact bets of the same events in different casinos, to prove that only the one in BetPanda is cancelled.

[T1HGO]

Oh, sorry for being a bit unclear. I mean by "how and why" is how do you place those bets on which casinos and why them? I am simply trying to understand your steps here, to understand what the provider said, not trying to put words "arbing" into your mouth. So, you opened several tabs of different casinos, with different providers, compare their odds and choose one or two amongst many casinos that opened altogether on those tabs, then you put bets on what you deemed fits you best? Or were it across devices?

I'll try to explain the best i can.
So let's say i have 4 tabs open in 4 different casinos, and i want to place a bet on a team. Let's say (just as an example) that my stake is 200 EUR. I will then place 50 euro on each one site. Like i said, spreading the eggs in many baskets. Odd's do not matter, and i am not picking which one is the best, whatever the is at, is what i bet. You asked if i used multiple devices to place my bets? If so, no. Always same device.

Ok, this might sounds like too much to ask, but I can't explain the reason why I ask for the time being. Dare I assume you also put your eggs on other baskets on the bets depicted on the screenshots? If you did, is it possible for you to help me understand the matter by showing me those baskets and its eggs? Uhh... I mean the screenshots of the exact bets of the same events in different casinos, to prove that only the one in BetPanda is cancelled.

https://gyazo.com/a0e1693c2293a59b510c2f7138e14eed
https://gyazo.com/2c541ceb95dc6ef5e1f51838c152845c
https://gyazo.com/31e2f9b3c89d1f84b38aa6f9e072ffe8
https://gyazo.com/76d9d80a653d2e5b969f7d50d9448e3b
https://gyazo.com/03a58d321395dd24604bf5632b7e7263
https://gyazo.com/ca675baa5ecd61f24a3154d638e50b00
https://gyazo.com/a735ac3daf7688b174c6639d7357f41e

Here you go. This was from thunderpick. If you have the time and patience to check and compare the the previous screenshots, you can confirm what i said is true.

[holydarkness]

Ok, this might sounds like too much to ask, but I can't explain the reason why I ask for the time being. Dare I assume you also put your eggs on other baskets on the bets depicted on the screenshots? If you did, is it possible for you to help me understand the matter by showing me those baskets and its eggs? Uhh... I mean the screenshots of the exact bets of the same events in different casinos, to prove that only the one in BetPanda is cancelled.

https://gyazo.com/a0e1693c2293a59b510c2f7138e14eed
https://gyazo.com/2c541ceb95dc6ef5e1f51838c152845c
https://gyazo.com/31e2f9b3c89d1f84b38aa6f9e072ffe8
https://gyazo.com/76d9d80a653d2e5b969f7d50d9448e3b
https://gyazo.com/03a58d321395dd24604bf5632b7e7263
https://gyazo.com/ca675baa5ecd61f24a3154d638e50b00
https://gyazo.com/a735ac3daf7688b174c6639d7357f41e

Here you go. This was from thunderpick. If you have the time and patience to check and compare the the previous screenshots, you can confirm what i said is true.

Uhh... actually, if you don't mind, what I am looking for is the bets on other casinos for the same matches? The eggs in other baskets things? Though much appreciated, images above is about Thunderpick, which... is the same as the previous ones. Let me see if I can find something useful to add more weight to your case, but I'll much appreciate if you happen to also put bets on other casinos [other than thunderpick] that you also put on BetPanda.

[T1HGO]

Ok, this might sounds like too much to ask, but I can't explain the reason why I ask for the time being. Dare I assume you also put your eggs on other baskets on the bets depicted on the screenshots? If you did, is it possible for you to help me understand the matter by showing me those baskets and its eggs? Uhh... I mean the screenshots of the exact bets of the same events in different casinos, to prove that only the one in BetPanda is cancelled.

https://gyazo.com/a0e1693c2293a59b510c2f7138e14eed
https://gyazo.com/2c541ceb95dc6ef5e1f51838c152845c
https://gyazo.com/31e2f9b3c89d1f84b38aa6f9e072ffe8
https://gyazo.com/76d9d80a653d2e5b969f7d50d9448e3b
https://gyazo.com/03a58d321395dd24604bf5632b7e7263
https://gyazo.com/ca675baa5ecd61f24a3154d638e50b00
https://gyazo.com/a735ac3daf7688b174c6639d7357f41e

Here you go. This was from thunderpick. If you have the time and patience to check and compare the the previous screenshots, you can confirm what i said is true.

Uhh... actually, if you don't mind, what I am looking for is the bets on other casinos for the same matches? The eggs in other baskets things? Though much appreciated, images above is about Thunderpick, which... is the same as the previous ones. Let me see if I can find something useful to add more weight to your case, but I'll much appreciate if you happen to also put bets on other casinos [other than thunderpick] that you also put on BetPanda.

But what i posted is exactly that. Bets on thunderpick for the same exact matches, you can even see the dates on it. I know it's a bit more confusing because of the double bets on the same team, but they are exactly the same, if you ignore the double bets, and go for dates.

[holydarkness]

But what i posted is exactly that. Bets on thunderpick for the same exact matches, you can even see the dates on it. I know it's a bit more confusing because of the double bets on the same team, but they are exactly the same, if you ignore the double bets, and go for dates.

Noted, let me study them for a better understanding, and see if it can help us to get to the bottom of the case. If you can throw in another instances of placing bets in different casinos for similar games, though, it won't hurt, as it'll add more reference. Otherwise, for the time being, I'll try to digest the matter.

[T1HGO]

https://gyazo.com/8606dfdde5bb4718abd81d4b1cf6242d
https://gyazo.com/d08cf87a8cf194db324e16522a4408f7

This is all i got left. I didn't use this site much during that period, so most of the bets are missing here from other screenshots, but the ones that are there, are exact mirrors. The second screenshot has alot of bets post betpanda ban, i just showed the whole page so people can't say i'm hiding something. So yeah, that's it. The only thing i have left to show is the bets made during the date of my deposit at betpanda to the first screenshots i posted, but it's more of the same type of bets just with a much higher win rate. I made the deposit at 23/3.

[holydarkness]

https://gyazo.com/8606dfdde5bb4718abd81d4b1cf6242d
https://gyazo.com/d08cf87a8cf194db324e16522a4408f7

This is all i got left. I didn't use this site much during that period, so most of the bets are missing here from other screenshots, but the ones that are there, are exact mirrors. The second screenshot has alot of bets post betpanda ban, i just showed the whole page so people can't say i'm hiding something. So yeah, that's it. The only thing i have left to show is the bets made during the date of my deposit at betpanda to the first screenshots i posted, but it's more of the same type of bets just with a much higher win rate. I made the deposit at 23/3.

This is from what casino, if I may ask? Sorry, can't tell myself from the image as it didn't contain the site name and I am not familiar with each unique theme-color of every casino [most of them looks the same to me]

[T1HGO]

https://gyazo.com/8606dfdde5bb4718abd81d4b1cf6242d
https://gyazo.com/d08cf87a8cf194db324e16522a4408f7

This is all i got left. I didn't use this site much during that period, so most of the bets are missing here from other screenshots, but the ones that are there, are exact mirrors. The second screenshot has alot of bets post betpanda ban, i just showed the whole page so people can't say i'm hiding something. So yeah, that's it. The only thing i have left to show is the bets made during the date of my deposit at betpanda to the first screenshots i posted, but it's more of the same type of bets just with a much higher win rate. I made the deposit at 23/3.

This is from what casino, if I may ask? Sorry, can't tell myself from the image as it didn't contain the site name and I am not familiar with each unique theme-color of every casino [most of them looks the same to me]

I'm sorry, my bad.  I forgot to add that info. It's from wsm casino.

[T1HGO]

I have an update. Not directly related to Betpanda but i think it's relevant.

As i mentioned in my last post with the screenshots, i have been playing at wsm casino.
A day later of my post(or even the same day) ALL betby casinos i ever played at were sent into the dumpster with 0.01 cent limits.

I think this thread might have pissed someone off.

I was able to successfully withdraw from WSM casino after passing KYC. Everything went as it should.
So i don't really understand Betpanda's posture in this case other than the tittle of this thread.

@Betpanda, i am still waiting.

[holydarkness]

I have an update. Not directly related to Betpanda but i think it's relevant.

As i mentioned in my last post with the screenshots, i have been playing at wsm casino.
A day later of my post(or even the same day) ALL betby casinos i ever played at were sent into the dumpster with 0.01 cent limits.

I think this thread might have pissed someone off.

I was able to successfully withdraw from WSM casino after passing KYC. Everything went as it should.
So i don't really understand Betpanda's posture in this case other than the tittle of this thread.

@Betpanda, i am still waiting.

Actually... that'll be Betby's doing as I don't think BetPanda has power to influence other casinos to limit you. If all of your accounts that's provided by Betby were limited simultaneously, then it is most likely means Betby drop the hammer and request those casinos to do that. And that's actually how things normally go when an account in a casino got limited or rejected: their other accounts will follow sooner or later, as a flag carries on and bound to a user as a person, not their persona.

As for what BetPanda do right now, as per what's been communicated with me through my contact, they do create a separate risk team, and that's what they currently do to your account: analyzing whether Betby's call is justified or not.

Let me page them again to see if there's any development from their side.

[T1HGO]

I have an update. Not directly related to Betpanda but i think it's relevant.

As i mentioned in my last post with the screenshots, i have been playing at wsm casino.
A day later of my post(or even the same day) ALL betby casinos i ever played at were sent into the dumpster with 0.01 cent limits.

I think this thread might have pissed someone off.

I was able to successfully withdraw from WSM casino after passing KYC. Everything went as it should.
So i don't really understand Betpanda's posture in this case other than the tittle of this thread.

@Betpanda, i am still waiting.

Actually... that'll be Betby's doing as I don't think BetPanda has power to influence other casinos to limit you. If all of your accounts that's provided by Betby were limited simultaneously, then it is most likely means Betby drop the hammer and request those casinos to do that. And that's actually how things normally go when an account in a casino got limited or rejected: their other accounts will follow sooner or later, as a flag carries on and bound to a user as a person, not their persona.

As for what BetPanda do right now, as per what's been communicated with me through my contact, they do create a separate risk team, and that's what they currently do to your account: analyzing whether Betby's call is justified or not.

Let me page them again to see if there's any development from their side.

The same day i post wsm screenshots, i get hammered with unplayable limits on all betbys i ever played.
Seems like someone with the power to do that is lurking in this thread.
I think now, after this, it's pretty clear i am not welcome to play at betby's anymore. Even then, wsm still paid out without any issue.
Difference between a serious casino and a scam i guess.
You can still do the right thing @Betpanda.

[Betpanda]

Hello,

We are of course not in a position to comment on what the procedures of other casinos are, what their terms look like or what their policy is when a user breaches their Terms and Conditions.

However, the actions taken by Betby would strongly suggest to us that the suspicious betting behaviour the player was investigated for initially was/is calculated and systematic.

If this behaviour would indeed be coincidental and by chance as they claim, they wouldn't have been limited across all the operators, only at Betpanda.

Therefore we would like to reiterate that we are not a "scam" as is falsely claimed, but simply acting upon suspicious behaviour suspected and investigated (and now confirmed) by our sportsbook provider as per our Terms and Conditions.

We have brought this up several times internally with senior management and with all the information which has been made available to us through various mediums, we are not in a position to offer a refund due to the aforementioned reasons.

We do understand that this is not the outcome you were looking for, but the substantial action taken by Betby validated our suspicions and cemented their decision.

Hence, Betpanda considers the matter closed.