Betfury cancelled $300,000 worth of bets

[BitcoinGirl.Club]

Betfury has cancelled open bets that would win ~$400k. They have refunded the value of the initial bets which was ~$100k.

"Would win" is not guaranteed. One wrong result could lose you the whole betslip.

To justify their actions they claim they have a right to cancel any bet and that no bet is deemed valid if it's not finished.

Since it was cancelled before the event finished, their ground is absolutely right and valid. A bookmaker can even void a betslip after the result if they think there were something wrong happened in the match or in your account [In that case we could ask for data].

The risk department has deemed my sportsbook play as high risk and at that point they canceled a bunch of open multiple bets, most of which already had one or more winners (see images of the bets below). Those bets would go on to win over $400k had they not been canceled. Betfury has only refunded the initial bets which amounted to just over $100k. They offered to compensate me with an additional $100k bonus, but I refused.

They were generous to you. Since you refused then the case is closed. Why are you even complaining?

[AHOYBRAUSE]

Betfury has cancelled open bets that would win ~$400k. They have refunded the value of the initial bets which was ~$100k.

"Would win" is not guaranteed. One wrong result could lose you the whole betslip.

To justify their actions they claim they have a right to cancel any bet and that no bet is deemed valid if it's not finished.

Since it was cancelled before the event finished, their ground is absolutely right and valid. A bookmaker can even void a betslip after the result if they think there were something wrong happened in the match or in your account [In that case we could ask for data].

The risk department has deemed my sportsbook play as high risk and at that point they canceled a bunch of open multiple bets, most of which already had one or more winners (see images of the bets below). Those bets would go on to win over $400k had they not been canceled. Betfury has only refunded the initial bets which amounted to just over $100k. They offered to compensate me with an additional $100k bonus, but I refused.

They were generous to you. Since you refused then the case is closed. Why are you even complaining?

LOL, what is this nonsense reply, honestly. Generous, haha. What should he be grateful for? That he got his wager back? Once a site accepts a bet they should honor it, plain and simple. A player doesn't have the chance to cancel a bet, even when he made a mistake in for example choosing the wrong wager amount or something. Nothing was wrong with the games he bet on. Also, there were games in his parley that already won, don't you get that? So they cancelled winning bets.

Sometimes it's better to post nothing instead of just posting absolute nonsense. 

[memehunter]

They offered to compensate me with an additional $100k bonus, but I refused.

Were there any wagering requirements as well?

To justify their actions they claim they have a right to cancel any bet and that no bet is deemed valid if it's not finished.

Casinos behave like omnipotent beings with this rule. This is unfair on the part of the casino to not honor bets just because they think it is not suitable for their bankroll (high risk). The casino should not have accepted the bets in the first place. This will not look good on the reputation profile of Betfury which might deter some high rollers. They must pay the entire amount or the cashout value of those bets at that time.

[dplay]

This is an interesting scam accusation against Betfury. The fact that you have decided to stand your ground and are trying to get the correct payout, deserves respect. $100,000 is a phenomenal amount of money to turn down but there is no reason why you should accept it if Betfury owe you $300,000.

I didn't inquire about the details, but the $100k wasn't offered as cash, but as a bonus, likely with very unfavorable terms.

"Would win" is not guaranteed. One wrong result could lose you the whole betslip.

These are the amounts the bets did win. There are no hypotethicals.

Since it was cancelled before the event finished, their ground is absolutely right and valid. A bookmaker can even void a betslip after the result if they think there were something wrong happened in the match or in your account [In that case we could ask for data].

They didn't cancel a bet with a single event, they canceled multis where several bets already won. In some cases the bets had already won 3/4 legs (check screenshots).

There's nothing wrong or suspicious of my bets, again have a look at them. They are all major leagues in Europe and the US. They also haven't claimed that I personally did anything wrong, only that i was "high risk".

They were generous to you. Since you refused then the case is closed. Why are you even complaining?

lolz

LOL, what is this nonsense reply, honestly. Generous, haha. What should he be grateful for? That he got his wager back? Once a site accepts a bet they should honor it, plain and simple. A player doesn't have the chance to cancel a bet, even when he made a mistake in for example choosing the wrong wager amount or something. Nothing was wrong with the games he bet on. Also, there were games in his parley that already won, don't you get that? So they cancelled winning bets.

Sometimes it's better to post nothing instead of just posting absolute nonsense. 

Exactly.

Were there any wagering requirements as well?

We didn't get into specifics, but I'm sure that was the case.

Casinos behave like omnipotent beings with this rule. This is unfair on the part of the casino to not honor bets just because they think it is not suitable for their bankroll (high risk). The casino should not have accepted the bets in the first place. This will not look good on the reputation profile of Betfury which might deter some high rollers. They must pay the entire amount or the cashout value of those bets at that time.

They can have whatever they want in the fine print, but once they pull something like this there's no reason for any informed player to give them any action. There are plenty of legit casinos/sportsbooks, whether of the highly regulated country-local variety or these loosely regulated global crypto ones that would never shaft a player in this way. In the end they are all based on reputation, so they are taking a hit from this situation one way or the other.

[drwhobox]

Are you not hiding any information because I don't think without a good reason any reputable platform will try to give it's customers trouble. Betfury is one of the oldest gambling platform and they have a solid reputation of serving millions of customers.

On the internet abusers realized that Bitcointalk scam accusations board is a good place to make an accusation and easily find support from some random people who have personal issues with the accused business. Sometimes some members create alternative account and create accusations to make the business look bad. One highly suspected topic is an accusation recently made on SwC.

[JollyGood]

Going by what you stated, it seems they were giving you $100,000 that could not be withdrawn and could only be used to play with. Why should you consider taking $100,000 in funds you cannot even withdraw when they owe you $300,000, you took the correct course of action by rejecting their so-called offer.

This is an interesting scam accusation against Betfury. The fact that you have decided to stand your ground and are trying to get the correct payout, deserves respect. $100,000 is a phenomenal amount of money to turn down but there is no reason why you should accept it if Betfury owe you $300,000.

I didn't inquire about the details, but the $100k wasn't offered as cash, but as a bonus, likely with very unfavorable terms.

[dplay]

Are you not hiding any information because I don't think without a good reason any reputable platform will try to give it's customers trouble. Betfury is one of the oldest gambling platform and they have a solid reputation of serving millions of customers.

On the internet abusers realized that Bitcointalk scam accusations board is a good place to make an accusation and easily find support from some random people who have personal issues with the accused business. Sometimes some members create alternative account and create accusations to make the business look bad. One highly suspected topic is an accusation recently made on SwC.

Well it's really up to them to come out and say if I've lied, hidden facts or misled the community in any way. Their rep doesn't seem to be interested in doing so. Their thread is overcrowded with pay-per-post spammers. I've posted a couple of times about my situation, no one addresses them, and those posts get buried in a mass of spam posts quickly.

Going by what you stated, it seems they were giving you $100,000 that could not be withdrawn and could only be used to play with. Why should you consider taking $100,000 in funds you cannot even withdraw when they owe you $300,000, you took the correct course of action by rejecting their so-called offer.

This is an interesting scam accusation against Betfury. The fact that you have decided to stand your ground and are trying to get the correct payout, deserves respect. $100,000 is a phenomenal amount of money to turn down but there is no reason why you should accept it if Betfury owe you $300,000.

I didn't inquire about the details, but the $100k wasn't offered as cash, but as a bonus, likely with very unfavorable terms.

Yes, they were being vague about it and I didn't feel like inquiring further as I was not interested in the offer.

[JollyGood]

As I stated earlier, you took the right course of action by rejecting their so-called offer. There is no need to accept a 33% offer with strings attached when you are entitled to $300,000 with no strings attached.

What are you planning to do next as you attempt to recover all of the $300,000?

Yes, they were being vague about it and I didn't feel like inquiring further as I was not interested in the offer.

[dplay]

As I stated earlier, you took the right course of action by rejecting their so-called offer. There is no need to accept a 33% offer with strings attached when you are entitled to $300,000 with no strings attached.

What are you planning to do next as you attempt to recover all of the $300,000?

Yes, they were being vague about it and I didn't feel like inquiring further as I was not interested in the offer.

Well if all else fails there's always the option of a lawsuit.

[holydarkness]

As I stated earlier, you took the right course of action by rejecting their so-called offer. There is no need to accept a 33% offer with strings attached when you are entitled to $300,000 with no strings attached.

What are you planning to do next as you attempt to recover all of the $300,000?

Yes, they were being vague about it and I didn't feel like inquiring further as I was not interested in the offer.

Well if all else fails there's always the option of a lawsuit.

Uhh... I just have a big load of a case taken from my plate as there is not much I can do about it anymore. Mind to wait a little? Lemme try to reach this casino's CM and inquire him if he can probably reach his contact to introduce me with someone from compliance department? It's a long shot and the outcome is determined by the willingness of so many people, literally. But I guess it worth trying? If you're willing to wait?

[dplay]

As I stated earlier, you took the right course of action by rejecting their so-called offer. There is no need to accept a 33% offer with strings attached when you are entitled to $300,000 with no strings attached.

What are you planning to do next as you attempt to recover all of the $300,000?

Yes, they were being vague about it and I didn't feel like inquiring further as I was not interested in the offer.

Well if all else fails there's always the option of a lawsuit.

Uhh... I just have a big load of a case taken from my plate as there is not much I can do about it anymore. Mind to wait a little? Lemme try to reach this casino's CM and inquire him if he can probably reach his contact to introduce me with someone from compliance department? It's a long shot and the outcome is determined by the willingness of so many people, literally. But I guess it worth trying? If you're willing to wait?

Sure, I'm in no rush, I'm sorry if I gave an impression that I'm impatient. Once again, the they canceled my bets over 6 months ago, I was taking my time one way or the other. And thanks again!

[JollyGood]

A lawsuit should be considered as a last resort. Lawsuits are extremely expensive and time consuming, it will take a toll on your health too. It would have saved a lot of problems if Betfury managed to come to a mutually acceptable arrangement with you but it seems as though they will avoid it.

Well if all else fails there's always the option of a lawsuit.

[holydarkness]

Uhh... I just have a big load of a case taken from my plate as there is not much I can do about it anymore. Mind to wait a little? Lemme try to reach this casino's CM and inquire him if he can probably reach his contact to introduce me with someone from compliance department? It's a long shot and the outcome is determined by the willingness of so many people, literally. But I guess it worth trying? If you're willing to wait?

Sure, I'm in no rush, I'm sorry if I gave an impression that I'm impatient. Once again, the they canceled my bets over 6 months ago, I was taking my time one way or the other. And thanks again!

Thank you, I've reached, and the CM is currently doing us a favor to get me acquainted with someone from their compliance team. Hopefully it'll help tackle this issue as well as other issues. Again, don't hold your breath as this path requires the willingness of so many people [not just the CM, but also the marketing he reached, and the staff in compliance themselves]. But... we're one step closer to get things back in motion.

[holydarkness]

[sorry for the consecutive post. Mods, please don't merge this before OP reply, just to make sure he'll get this post that he'll otherwise quite likely miss if I "bump" through an edit]

OP, I've established a contact with BetFury [big thanks to their CM that facilitate this] do you mind to shoot me a M with your UID or email address you use for the account so my contact can zeroing into your account and start looking into the matter?

[dplay]

[sorry for the consecutive post. Mods, please don't merge this before OP reply, just to make sure he'll get this post that he'll otherwise quite likely miss if I "bump" through an edit]

OP, I've established a contact with BetFury [big thanks to their CM that facilitate this] do you mind to shoot me a M with your UID or email address you use for the account so my contact can zeroing into your account and start looking into the matter?

Sent you the pm, thanks.

[Rating Place]

So you won the first 3 bets in a 4 team parlay and they cancelled the whole bet instead of paying you for winning a 3 team parlay?

[dplay]

So you won the first 3 bets in a 4 team parlay and they cancelled the whole bet instead of paying you for winning a 3 team parlay?

Pretty much, only it's many bets, not just one. There are screenshots of the bets in the original post.

[holydarkness]

[sorry for the consecutive post. Mods, please don't merge this before OP reply, just to make sure he'll get this post that he'll otherwise quite likely miss if I "bump" through an edit]

OP, I've established a contact with BetFury [big thanks to their CM that facilitate this] do you mind to shoot me a M with your UID or email address you use for the account so my contact can zeroing into your account and start looking into the matter?

Sent you the pm, thanks.

Got the PM and I've escalate to my contact to look into the matter and tell me their side about what happened. Please wait

[Rating Place]

So you won the first 3 bets in a 4 team parlay and they cancelled the whole bet instead of paying you for winning a 3 team parlay?

Pretty much, only it's many bets, not just one. There are screenshots of the bets in the original post.

This is brutal. No one does that. If you bet a 4 team baseball parlay and one game gets rained out, then you get paid for a 3 team parlay.

[JollyGood]

This is excellent news.

Personally, I am highly suspicious about the tactics employed by Betfury when they offered the $100,000 worth of credit that he would not be able to withdraw. The OP claimed he was scammed out of $300,000 therefore I hope Betfury take an interest in this case because their absence from the thread does not make them look professional.

Got the PM and I've escalate to my contact to look into the matter and tell me their side about what happened. Please wait