Chips.gg confiscated $2000 in winnings (video proof)

[slimusminus]

Chips.gg are scammers. They confiscated all my winnings $ 2000. I made a video where I described everything in detail.
They deleted me from all their social networks. They don't respond anywhere. Do not trust chips.gg

Link to video:
https://www.youtube.com/watch?v=6sLY8amtG1I

One of my youtube channels chips.gg has already been blocked. Just in case, here is a link to another video server
https://vimeo.com/1087443123/0626aef020


What happened::

I registered in this casino on 10/17/2024. I made 2658 bets on sports. My wager is $200,000
https://talkimg.com/images/2025/05/26/UaOKwc.jpeg

At first everything was fine. I made deposits and withdrew money. I bet mainly on basketball
https://talkimg.com/images/2025/05/26/UaObEP.jpeg
https://talkimg.com/images/2025/05/26/UaOp4q.jpeg
I couldn't win. And I decided to stop betting. November 13, 2024

After a few months I receive a $50 bonus to my account. I'm trying to withdraw it, but the withdrawal was rejected.
I wrote to support. They told me that my account is under review. And my bets are under review. And I need to pass KYC
https://talkimg.com/images/2025/05/26/UaOO2j.jpeg
I passed verification. And a week later I received a response that everything was fine with my account and I could withdraw money.
https://talkimg.com/images/2025/05/26/UaOWRG.jpeg
But the withdrawal was still closed. I wrote to the chat again. They told me I need continuing my gameplay until my wagering activity meets the required
https://talkimg.com/images/2025/05/26/UaOerD.jpeg
In the end I lost the entire bonus 50$ https://talkimg.com/images/2025/05/26/UaOlQZ.jpeg

But I wanted to continue betting. On April 16, I made a deposit of $335 https://talkimg.com/images/2025/05/26/UaOxY8.jpeg
And I continued to make the same bets on basketball
https://talkimg.com/images/2025/05/26/UaWaAw.jpeg
https://talkimg.com/images/2025/05/26/UaW283.jpeg
I made 87 bets. And my balance increased to 2300$
I put money on withdrawal. But the withdrawal was rejected
I started writing in the chat. And a week later I received a response: We have closed your account in accordance with our Terms of Service.
https://talkimg.com/images/2025/05/26/UaWwUa.jpeg
I didn't understand what was going on and kept writing in chat, email, discord. But I didn't get an answer anywhere. I was banned everywhere
https://talkimg.com/images/2025/05/26/UaWARo.jpeg

This casino is a scam. I made exactly the same bets on basketball, while I was losing they did not find any violations. But as soon as I won, they immediately confiscated all my winnings

Reference Link: https://chips.gg/
Amount Scammed: 2000$
Payment Method: USDT
Proof of Payment: https://talkimg.com/images/2025/05/26/UaWH1T.jpeg

[yahoo62278]

Please create a proper scam accusation and post all relevant information.

You can also message their site rep and try to get a reply if they stole some money. Can't watch your video as I'm mobile and dont have alot of time.

[JeromeTash]

At least they should be able to tell you which terms exactly who breached, not just coming out of nowhere and saying "as per the terms and conditions we have decided to close your account"
Why exactly was it closed.

In a mean time, let's hope their representative in this forum will come around and clarify on the whole thing.

[khaled0111]

How much you have deposited? You  said your account got blocked, but you need to tell us that it has been blocked because you were trying to withdrew $50. Can you tell us why they decided to block your account and not let  you withdraw the $50?
Some screenshots would be great, there is no need to share videos or screen recordings, because there will be few members wiling to verify them. Better share screenshots.

[slimusminus]

Did I explain it badly in the video? Would it be better for you to make a huge post with screenshots?

[Kavelj22]

How much you have deposited? You  said your account got blocked, but you need to tell us that it has been blocked because you were trying to withdrew $50. Can you tell us why they decided to block your account and not let  you withdraw the $50?

From what I understand, the $50 was a casino bonus, not a deposit or winnings. Repeated attempts to withdraw the bonus might be a reason for the casino to ask him to go through the KYC process again.

@OP
Actually, the video doesn't have sound, so I think it would be better to paste all that text into the post here since we are required to read even by watching the video. OP, it's like you're inviting users to visit your YouTube and Vimeo channels, and I don't think anyone has watched the full video as they have to pause/play several times to read few sentences.

Did I explain it badly in the video? Would it be better for you to make a huge post with screenshots?

Yes please

[SATWAT]

Did I explain it badly in the video? Would it be better for you to make a huge post with screenshots?

As @yahoo62278 hinted out give all proper information and post here with proper format will help you and DT members to understand your case, and they could be also able to give better details about this to relative site and you.

Here are all details about how to post your scam accusation with details  https://bitcointalk.org/index.php?topic=260073.0 if things will be not clear then no one will be able to have discussion with casino representative properly on behalf of you.

[slimusminus]

I did as you asked.

[CharlieSheen99]

I know another guy that was scammed too. I don't remember if it was 2000 or 4000 usd.

[Mahdirakib]

@OP, we may not see any progress of your issue here until the representative of Chips.gg get back online. I can't suggest you any mediator as your issue is related to sports betting. Because they aren't available on Askgamblers. Another user is waiting here for almost one month to get a response from Chips.gg team. I'm mentioning 'holydarkness' here so that he can also talk about your issue with Chips.gg team if he gets in touch with them.

[holydarkness]

@OP, we may not see any progress of your issue here until the representative of Chips.gg get back online. I can't suggest you any mediator as your issue is related to sports betting. Because they aren't available on Askgamblers. Another user is waiting here for almost one month to get a response from Chips.gg team. I'm mentioning 'holydarkness' here so that he can also talk about your issue with Chips.gg team if he gets in touch with them.

I don't have a contact from chips, but I guess I can try to exhaust a way or  two to get ahold into that info. Somehow though... I kinda have a feeling that we've already got the answer. Do you, or any overseers here, know what sports-provider is with chips?

[Mahdirakib]

Somehow though... I kinda have a feeling that we've already got the answer. Do you, or any overseers here, know what sports-provider is with chips?

They are using the most well known odds provider Betby. You are dealing with the accusations for a long time here by directly engaging with the betting site team. It is very easy to know if any sportsbook is using Betby odds provider. The UI is same in every sportsbook with Betby odds provider. You can also verify it by checking the betting odds of some matches. Here is the official demo version of Betby odds provider: https://demo.betby.com/sportsbook/tile/
Here is the screenshot of Betby Sportsbook, which is pretty much identical on every sportsbook



BTW, it is known to all of us why OP's withdrawal is getting rejected. Most probably OP was limited or got restricted on other betting sites where the odds provider is Betby.

[slimusminus]

@OP, we may not see any progress of your issue here until the representative of Chips.gg get back online. I can't suggest you any mediator as your issue is related to sports betting. Because they aren't available on Askgamblers. Another user is waiting here for almost one month to get a response from Chips.gg team. I'm mentioning 'holydarkness' here so that he can also talk about your issue with Chips.gg team if he gets in touch with them.

I don't have a contact from chips, but I guess I can try to exhaust a way or  two to get ahold into that info. Somehow though... I kinda have a feeling that we've already got the answer. Do you, or any overseers here, know what sports-provider is with chips?

Is it common practice for this casino to block players? Is this considered normal?

[holydarkness]

Somehow though... I kinda have a feeling that we've already got the answer. Do you, or any overseers here, know what sports-provider is with chips?

They are using the most well known odds provider Betby. You are dealing with the accusations for a long time here by directly engaging with the betting site team. It is very easy to know if any sportsbook is using Betby odds provider. The UI is same in every sportsbook with Betby odds provider. You can also verify it by checking the betting odds of some matches. Here is the official demo version of Betby odds provider: https://demo.betby.com/sportsbook/tile/
Here is the screenshot of Betby Sportsbook, which is pretty much identical on every sportsbook



BTW, it is known to all of us why OP's withdrawal is getting rejected. Most probably OP was limited or got restricted on other betting sites where the odds provider is Betby.

Umm... Unfortunately, I think, this time, the casino is not the one doing mischievous thing. It's the provider. Betby has been wrecking havoc all over the SA board for weeks, making questionable rulings and limiting one player in one casino while their account in other casinos are free to go. Basically, they become a headache to the casinos themselves that one casino even tried to intervene by having their own risk assessment team to reevaluate the decision and [I assume] will internally fight Betby's risk assessment team.

Is it common practice for this casino to block players? Is this considered normal?

The casino had a past, but I am hoping they're improving, as they're having a signature campaign on this forum. Quite illogical to keep their previous bad behavior while having active campaign as it'll be waste of money, their reputation will not goes up simply because they have campaign while the SA board is full with unresolved cases. Thus, I am hoping that their decision to advertise themselves here is a sign that they're trying to improve.

And... as stated above, I think, this time it's not the casino. It's the provider.

[Mahdirakib]

Is it common practice for this casino to block players? Is this considered normal?

No, it isn’t common for any reputable casino to block the players account. Chips.gg has regained a decent reputation in the gambling industry now. So, they won't block account without any reason. Although mistake can happen in some cases. Your issue is pretty clear here. Kindly be honest and tell us one thing here. Were you got limited or restricted by any other sportsbook before? Any sportsbook where the odds provider is Betby.

[slimusminus]

Is it common practice for this casino to block players? Is this considered normal?

No, it isn’t common for any reputable casino to block the players account. Chips.gg has regained a decent reputation in the gambling industry now. So, they won't block account without any reason. Although mistake can happen in some cases. Your issue is pretty clear here. Kindly be honest and tell us one thing here. Were you got limited or restricted by any other sportsbook before? Any sportsbook where the odds provider is Betby.

No, no one restricted me. I played at chips.gg casino since October 2024. They sent me emails every day with advertisements of their casino. They gave me bonuses. And as soon as I won, they immediately blocked my account.

Chips.gg has regained a decent reputation in the gambling industry now.
Why do you think so?
They ignore all messages in the chat  https://talkimg.com/images/2025/05/26/UaWARo.jpeg
They block me on discord. They don't respond to emails. They don't answer here on the forum.

[holydarkness]

[...]

Chips.gg has regained a decent reputation in the gambling industry now.
Why do you think so?
They ignore all messages in the chat  https://talkimg.com/images/2025/05/26/UaWARo.jpeg
They block me on discord. They don't respond to emails. They don't answer here on the forum.

Because they've consider the matter resolved. The sportsbook provider gave their ruling and they're obeying this call. There is not much more that they can do, so not much they can give as a respond either, unless you're ok with generic response?

[slimusminus]

[...]

Chips.gg has regained a decent reputation in the gambling industry now.
Why do you think so?
They ignore all messages in the chat  https://talkimg.com/images/2025/05/26/UaWARo.jpeg
They block me on discord. They don't respond to emails. They don't answer here on the forum.

Because they've consider the matter resolved. The sportsbook provider gave their ruling and they're obeying this call. There is not much more that they can do, so not much they can give as a respond either, unless you're ok with generic response?

I showed you my betting history. Do you think it's okay to block a player and confiscate winnings? It's not their fault?
Is this how it should be? Should they not react to my complaints in any way?

[holydarkness]

[...]

Chips.gg has regained a decent reputation in the gambling industry now.
Why do you think so?
They ignore all messages in the chat  https://talkimg.com/images/2025/05/26/UaWARo.jpeg
They block me on discord. They don't respond to emails. They don't answer here on the forum.

Because they've consider the matter resolved. The sportsbook provider gave their ruling and they're obeying this call. There is not much more that they can do, so not much they can give as a respond either, unless you're ok with generic response?

I showed you my betting history. Do you think it's okay to block a player and confiscate winnings? It's not their fault?
Is this how it should be? Should they not react to my complaints in any way?

No, I don't think it's ok. But just like chips' my hands are tied on this matter too. No one else on the forum can make anything about this matter. You can try an ADR to get your case retried, and probably they'll come with different verdict that rule the casino to be at fault and compel them to pay.

[slimusminus]

I showed you my betting history. Do you think it's okay to block a player and confiscate winnings? It's not their fault?
Is this how it should be? Should they not react to my complaints in any way?

No, I don't think it's ok. But just like chips' my hands are tied on this matter too. No one else on the forum can make anything about this matter. You can try an ADR to get your case retried, and probably they'll come with different verdict that rule the casino to be at fault and compel them to pay.


If this casino is stealing players' winnings, then why is it advertised on this forum? I think this casino should be marked as a scam. I don't want other people to fall victim to this casino.

What is ADR?