XYES.COM SCAM ( UPD they returned the winnings)

[darwstall]

Hello crypto players, I encountered an unpleasant situation that should hit the reputation of xyes.com. On their banner to attract players it was written that this is a casino without KYC verification, but after winning 3 sporting events I decided to withdraw money, but they said that I am some kind of strange player in their opinion, and I must pass KYC, not just a check but a 4-level check, which is not often found in the gambling world, and when it touched 2 players that KYC is still on their site, they decided to remove it from their banner. Also, after successfully passing KYC, all 4 levels, they demanded the following:
https://prnt.sc/1d6i1GICLmSi . I was in complete shock, as if I got to a crypto exchange, but this is just a cheap casino that carefully collects your documents. and all this after 3 winning sports bets: https://prnt.sc/1V0uNQM1qtJy

do you think that they acted fairly, that they used the wording of the casino without the KYC system in a deceptive way?

[Davidvictorson]

do you think that they acted fairly, that they used the wording of the casino without the KYC system in a deceptive way?

First of all sorry about this experience. On a personal note I do not usually take sides when I've only heard from one party. But at this time it wouldn't matter because that casino would not be here to give their own side of the story. I would recommend that you should stay away from casinos without reputation. We have very reputable casinos that we can stick to and not have any issues with their KYC or Non-KYC stance. Many of them are on the forum.

[AHOYBRAUSE]

Actually, many sites advertise to be non KYC casinos/sports books but in the end they all ask for it. The easiest thing you can do to find out if these false advertisements are full of it is reading their TOS. I have seen countless sites promoting themselves on bitcointalk as "non KYC" but when you look at their TOW you basically always find wording like "we can ask for KYC at any time, blablabla".

So yeah, while this is of course kind of shady, unfortunately its's relatively common.

[JeromeTash]

This is known us false advertising and is something very unethical. I believe the should completely get rid of the no KYC advertisement, after all, almost all casinos ask for KYC verification. It would be very interesting to know what the xyes representatives have to say about this.

[Ultegra134]

It is unfortunately quite common. I've also seen casinos advertise themselves as KYC-free but if you look into their terms of services, you'll see that it clearly states that you may be subject to KYC at any time. The casino you mentioned is no exception, quoting you from their "Anti-Money Laundering Policy", article 5:

5. Know Your Customer (KYC) and Transaction Monitoring
The Casino will follow appropriate customer due diligence (CDD) and continuous monitoring measures to prevent users from engaging in illegal or unauthorized activities.

I know no-one ever bothers to read the TOS, but in cases like these, where you were seeking a KYC-free casino, it's advised to actually go ahead. Their system has flagged your account for whatever reason and require you to go through the KYC process, whatever you might have, or haven't done, it's still false advertising.

[acroman08]

It is a way to attract gamblers, and that is why it is extremely important to read their ToS before doing anything. I've seen a lot of casino claims that they are no-KYC, but their ToS says otherwise.

What's funny is that on their ANN thread, Haunebu said he has doubts about the "no-KYC" promise, and then the xyes.com representative asked why he has doubts. This is the answer.

I'll try and message their representative to perhaps give more information about your case here in your thread.

[darwstall]

https://prnt.sc/22-6fo8ZVnqK

It is safe to say that this is a scam casino, you shouldn't go there to play. Complete crap

[ziportan]

https://prnt.sc/22-6fo8ZVnqK

It is safe to say that this is a scam casino, you shouldn't go there to play. Complete crap

arbitrage bettor with a total of 3 bets in his account? lmao they are just scum

accused me of `value betting`- whatever the fuck that means- and stole my winnings too

https://bitcointalk.org/index.php?topic=5546025.0

[XYes Official]

Hello community!

Once again, we want to clear our position regarding KYC. We have cleared our position at the beginning of our announcement thread and answered this to the user Solosanz.

No KYC needed for registration and withdrawals, unless fraud or abuse is suspected. I think this is a standard rule in the casino industry.

Also, we posted this on that day.

Thank you, Khaled.

Let us clarify what we mean by "No KYC."
You may have seen casinos that require players to complete KYC verification regardless of the withdrawal amount. On those platforms, KYC is mandatory. At Xyes.com, we do not require KYC verification for regular players. However, we reserve the right to request KYC from accounts involved in suspicious or arbitrage activities.

Our Terms of Service (TOS) clearly state this. Some members are referring to the ANN banner, where we mentioned "No KYC." Please note that providing detailed explanations in banner highlights is not feasible.

Since the ANN banner created confusion, we updated it.

As for the users who have created this thread and the other one, this is our official response:

📢Official Notice Regarding Account Termination Due to Arbitrage Activity

After a thorough internal investigation, account 79335696, 17711119 have  been identified by our risk control team as engaging in arbitrage betting, which is a clear violation of our platform's fair play policies.
✅Customer's original deposit will be fully refunded.
❌All profits generated through arbitrage tactics will be forfeited, and the account is now permanently suspended.

To ensure transparency and platform integrity, we would like to emphasize:
All related account data and investigative findings will only be shared with Bitcointalk administrators or moderators upon request.
If you are a Bitcointalk moderator and require further details, please DM our official account directly.
We remain committed to maintaining a fair and secure gaming environment for all users.

XYES.Com

[darwstall]

📢Official Notice Regarding Account Termination Due to Arbitrage Activity

After a thorough internal investigation, account 79335696, 17711119 have  been identified by our risk control team as engaging in arbitrage betting, which is a clear violation of our platform's fair play policies.
✅Customer's original deposit will be fully refunded.
❌All profits generated through arbitrage tactics will be forfeited, and the account is now permanently suspended.

To ensure transparency and platform integrity, we would like to emphasize:
All related account data and investigative findings will only be shared with Bitcointalk administrators or moderators upon request.
If you are a Bitcointalk moderator and require further details, please DM our official account directly.
We remain committed to maintaining a fair and secure gaming environment for all users.

XYES.Com

just unsubstantiated taking away of winnings, I made 3 bets on sports, all won, I showed them to the community, I saw these quotes in other bookmakers, and you're talking about arbitrage? so how do my bets relate to arbitrage, you're unlikely to prove something that doesn't actually exist. you're just a thief

[God Of Thunder]

just unsubstantiated taking away of winnings, I made 3 bets on sports, all won, I showed them to the community, I saw these quotes in other bookmakers, and you're talking about arbitrage? so how do my bets relate to arbitrage, you're unlikely to prove something that doesn't actually exist. you're just a thief

Well, I have been waiting for the Xyes.com team to confirm the issues, and I have been waiting for their official answer regarding you and your friend ziportan. It seems you guys are just some abusers who place bets on both outcomes at different casinos, which is known as arbitrage betting. The casino has already done its investigation, and they are ready to share it with the forum moderators.

Since the moderators do not moderate scams, I may suggest that they forward the information to someone reputable, like LoyceV or holydarkness, if they want. As I said previously in their thread, your and your friend ziportan's behaviour tells everything. You guys knew what you were doing, and you have been attacking the casino since the first day they asked for the KYC.

I tagged both of you for abusing the casino. You earned this through your behavior on the forum.

Arbitrage betting involves placing bets on all possible outcomes of a sports event with different bookmakers to ensure a guaranteed profit. This behavior takes advantage of the varying odds offered by bookmakers, allowing bettors to exploit discrepancies through precise stake allocation.

[darwstall]

just unsubstantiated taking away of winnings, I made 3 bets on sports, all won, I showed them to the community, I saw these quotes in other bookmakers, and you're talking about arbitrage? so how do my bets relate to arbitrage, you're unlikely to prove something that doesn't actually exist. you're just a thief

Well, I have been waiting for the Xyes.com team to confirm the issues, and I have been waiting for their official answer regarding you and your friend ziportan. It seems you guys are just some abusers who place bets on both outcomes at different casinos, which is known as arbitrage betting. The casino has already done its investigation, and they are ready to share it with the forum moderators.

Since the moderators do not moderate scams, I may suggest that they forward the information to someone reputable, like LoyceV or holydarkness, if they want. As I said previously in their thread, your and your friend ziportan's behaviour tells everything. You guys knew what you were doing, and you have been attacking the casino since the first day they asked for the KYC.

I tagged both of you for abusing the casino. You earned this through your behavior on the forum.

Arbitrage betting involves placing bets on all possible outcomes of a sports event with different bookmakers to ensure a guaranteed profit. This behavior takes advantage of the varying odds offered by bookmakers, allowing bettors to exploit discrepancies through precise stake allocation.

you were not given the results of the check, the casino simply wrote about arbitration, they will never be able to prove arbitration on the part of the players, simply because a second party with a similar accusation is needed, and simply accusing of arbitration without evidence is stupid, and it is stupid on your part to write something here without evidence, you will never be able to prove your arguments. because exactly the same quotes were given not only by their betting provider, but by many, more than 10 for sure.

[ziportan]

just unsubstantiated taking away of winnings, I made 3 bets on sports, all won, I showed them to the community, I saw these quotes in other bookmakers, and you're talking about arbitrage? so how do my bets relate to arbitrage, you're unlikely to prove something that doesn't actually exist. you're just a thief

Well, I have been waiting for the Xyes.com team to confirm the issues, and I have been waiting for their official answer regarding you and your friend ziportan. It seems you guys are just some abusers who place bets on both outcomes at different casinos, which is known as arbitrage betting. The casino has already done its investigation, and they are ready to share it with the forum moderators.

Since the moderators do not moderate scams, I may suggest that they forward the information to someone reputable, like LoyceV or holydarkness, if they want. As I said previously in their thread, your and your friend ziportan's behaviour tells everything. You guys knew what you were doing, and you have been attacking the casino since the first day they asked for the KYC.

I tagged both of you for abusing the casino. You earned this through your behavior on the forum.

Arbitrage betting involves placing bets on all possible outcomes of a sports event with different bookmakers to ensure a guaranteed profit. This behavior takes advantage of the varying odds offered by bookmakers, allowing bettors to exploit discrepancies through precise stake allocation.

lol this guy is literally scum of the earth.  he already said that hes also writing from the xyes official account here and still with no shame defending the casino and blaming us for a few bucks that they would throw in front oh him like the loyal bitch he is. after i dared them to post my `illegal activities` on the forum  ,they of course couldnt find any and now blaming for arbitrage which is also bullshit and they ll never provide any proof of either.
this is a new low and everyone seeing it already.

[God Of Thunder]

because exactly the same quotes were given not only by their betting provider, but by many, more than 10 for sure.

Oh well, thanks for pointing this out. So you are not new to this field. You have got the same message before from tens of casinos before and you knew what was going to happen if they asked for a KYC from the beginning. I now understand what makes you guys too aggressive. Even though I do not have any evidence, you seem to be switching your accounts to post here and there. Unfortunately, you are not helping yourself. You should stop what you are doing and focus on something else. Xyes is too generous that they refunded your deposit 

[dimonstration]

https://prnt.sc/22-6fo8ZVnqK

It is safe to say that this is a scam casino, you shouldn't go there to play. Complete crap

It’s not scam if they stated the potential KYC on their ToS. No KYC feature is typically for those player that doesn’t show any irregularities on their account.

I don’t know for sure what you did on your account aside from winning but they are looking to something that odds provider probably raised to them based on your account activity.

Lesson learned. Always read the ToS rather than relying on banner information. Ads surely exaggerated their feature.

[darwstall]

because exactly the same quotes were given not only by their betting provider, but by many, more than 10 for sure.

Oh well, thanks for pointing this out. So you are not new to this field. You have got the same message before from tens of casinos before and you knew what was going to happen if they asked for a KYC from the beginning. I now understand what makes you guys too aggressive. Even though I do not have any evidence, you seem to be switching your accounts to post here and there. Unfortunately, you are not helping yourself. You should stop what you are doing and focus on something else. Xyes is too generous that they refunded your deposit 

as they said about you that you are stupid, then in sports betting they limit the maximum amount of bets, the fact that I beat their lines with my mind does not mean that I abuse their rules, I just use my brain, unlike you, all the best to you, I have nothing more to talk about with you

[Trêvoid]

Many sites say they don’t need KYC (identity checks), but they usually do. To know for sure, read their Terms of Service.

[khaled0111]

To ensure transparency and platform integrity, we would like to emphasize:
All related account data and investigative findings will only be shared with Bitcointalk administrators or moderators upon request.

As GoT pointed out, scams are not moderated on Bitcointalk (forum rules and guidelines), so admins and moderators are unlikely to get involved into this.
DT members and reputable users are better suited for this task. You need to find someone who is interested and , most importantly, who is experienced in sports betting so he can analyze the proofs and make a fair judgement.

Also, from an ethical standpoint, even if If you do find such a person, you should get the users’ consent before sharing any personal information/data with a third-party.

[Zwei]

✅Customer's original deposit will be fully refunded.

good to see you at least refunding deposits in a case like this.

To ensure transparency and platform integrity, we would like to emphasize:
All related account data and investigative findings will only be shared with Bitcointalk administrators or moderators upon request.
If you are a Bitcointalk moderator and require further details, please DM our official account directly.

just so you know, admins and mods don't moderate scam accusations.
would you be willing to share your investigative findings with a trusted members instead? maybe @holydarkness if he wants to get involved with this case.

or you could just post the bets info from both accounts you suspect of arbitrage publicly, so we can check.
alternatively, OP can submit a complaint with askgamblers, and you can share your findings with them if you don't find any of the above suggestions comfortable.

[LoyceV]

Since the moderators do not moderate scams, I may suggest that they forward the information to someone reputable, like LoyceV or holydarkness, if they want. As I said previously in their thread, your and your friend ziportan's behaviour tells everything. You guys knew what you were doing, and you have been attacking the casino since the first day they asked for the KYC.

I tagged both of you for abusing the casino. You earned this through your behavior on the forum.

Arbitrage betting involves placing bets on all possible outcomes of a sports event with different bookmakers to ensure a guaranteed profit. This behavior takes advantage of the varying odds offered by bookmakers, allowing bettors to exploit discrepancies through precise stake allocation.

Since you've mentioned me here: I don't like the banning of arbitrage betting. Even stronger: I think it's BS! I've seen cases like this before, and whether or not it's in their TOS, I think it shouldn't be. If casinos offer different odds that make it possible to get an advantage out of that, it should be allowed. Instead of banning arbitrage betting, they should adjust their odds to make it impossible. The casino's house edge should be more than enough to make arbitrage betting unprofitable.