BETFURY scammed me near 11000 USD[SOLVED AND FUNDS ARE UNLOCKED]

[marirojmom]

Thank you. This might be my last inquiry before I deliver my final verdict: I understand correctly that the account was inactive for couple of months after creation date? Given the opening post said that you deposited about 1 month ago? Can you provide me the TXID of your deposits to your account on betfury? It should help us give a more clear image.

Lets say i created the account on 9 april(which i cant confirm) , i think i used the account very little , my first deposit was probably april, later i forgot about the account and i satrted using it 2-3 weeks ago.

I cant provide you the transaction, how im gonna do that? i dont know when and how much i deposited and from which wallet it was , the account is blocked , i cant enter, i cant check the date and i cant check the amount

You can check the withdrawal from your originating wallet [thus, deposit to your BetFury account]. Unless you can't remember what wallet you use for deposit and withdrawal? From like... a month ago? It's okay if you don't remember, though. It's just will be super helpful if you can provide that info.

The wallet for deposit and withdraw were different 100% , i dont know which i used because i dont know exact amount and exact date and i have couple of transactions of similar amounts, so i cant confirm which is correct 

[holydarkness]

You can check the withdrawal from your originating wallet [thus, deposit to your BetFury account]. Unless you can't remember what wallet you use for deposit and withdrawal? From like... a month ago? It's okay if you don't remember, though. It's just will be super helpful if you can provide that info.

The wallet for deposit and withdraw were different 100% , i dont know which i used because i dont know exact amount and exact date and i have couple of transactions of similar amounts, so i cant confirm which is correct  

I see. It will be very much appreciated if you can supplement us with that info, for the purpose of further validate the story. but, that's rather an overkill and unnecessarily prolonnging the case [especially as I've got two points matched... well, two and a half].

I'll go with my findings.


First of all, I promised you the reason why I asked you questions, some even sounded strange. It's the simplest test of matching narratives, a double blind test. Put two entities in separate room and ask them same question. One [or more] that they tell and matched is safe to be assumed as the truth.

Second, your story matched theirs on this point,

Lets say i created the account on 9 april [...]

Yes, you do, according to their system, ss well as the point where no sport bonus being used.

Those established, I think it's safe to say the findings they gave me is sufficiently based on truth. We can add the third matching point, namely your deposit, but it is no longer needed at this time.

Below is my report:

Based on my inquiry for account marirojmo@hotmail, and strictly based on the accounts tied to it, they matched three different accounts by IP, device fingerprints, as well as another parameter that I can't tell the public. From your claim that you never give your device to anyone, it will be relatively safe to assume the three all are yours.

First account was created by 7th April 2025, got limited by 19th May 2025 and ditched. Never used anymore. I strongly believe because of the limitation imposed upon it,'

Second account was created by 8th April 2025 and parked for few weeks. Got betting limited and ulitmately banned by 14th July 2025.

Third acccount, marirojmo was created by 9th April 2025, parked fo even longer, and first deposited about one month ago [I can give you the exact date, and this is the reason why I asked for deposit date, but kinda beating the deadhorse as it's roughly matched the timeline you gave in the opening post], got banned by 14th July 2025.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

Above are the findings. Below, is the verdict.

This is their call and solution after some discussion: on your opening post, you informed that your account is already verified. It made known to me that the "verified" here is passing level 1 KYC. They are willing to review your case and possibly unlock your account [though not said, I am quite sure it's with limitation too] and regain access upon completion of full KYC [I believe they have 3 levels of KYC]. Upon review and they find no further breach of ToS, they will seriously consider to let you regain access to the account. So, KYC or not KYC, going to AG to get it retried, it's your call.

[p.s.: I personally think you can't reach a point where AG will make the casino to reconsider unlocking account after completing your full KYC. The case will end right after they gave the proof of connected account.]

With that, I've laid all my cards on the table. Above is what I perceive as what transpires, and now I've laid all of them in the open. I've do to the extent of what I can do, and the decision is yours and things [I believe] beyond this, is out of my hand.

[marirojmom]

You can check the withdrawal from your originating wallet [thus, deposit to your BetFury account]. Unless you can't remember what wallet you use for deposit and withdrawal? From like... a month ago? It's okay if you don't remember, though. It's just will be super helpful if you can provide that info.

The wallet for deposit and withdraw were different 100% , i dont know which i used because i dont know exact amount and exact date and i have couple of transactions of similar amounts, so i cant confirm which is correct  

I see. It will be very much appreciated if you can supplement us with that info, for the purpose of further validate the story. but, that's rather an overkill and unnecessarily prolonnging the case [especially as I've got two points matched... well, two and a half].

I'll go with my findings.


First of all, I promised you the reason why I asked you questions, some even sounded strange. It's the simplest test of matching narratives, a double blind test. Put two entities in separate room and ask them same question. One [or more] that they tell and matched is safe to be assumed as the truth.

Second, your story matched theirs on this point,

Lets say i created the account on 9 april [...]

Yes, you do, according to their system, ss well as the point where no sport bonus being used.

Those established, I think it's safe to say the findings they gave me is sufficiently based on truth. We can add the third matching point, namely your deposit, but it is no longer needed at this time.

Below is my report:

Based on my inquiry for account marirojmo@hotmail, and strictly based on the accounts tied to it, they matched three different accounts by IP, device fingerprints, as well as another parameter that I can't tell the public. From your claim that you never give your device to anyone, it will be relatively safe to assume the three all are yours.

First account was created by 7th April 2025, got limited by 19th May 2025 and ditched. Never used anymore. I strongly believe because of the limitation imposed upon it,'

Second account was created by 8th April 2025 and parked for few weeks. Got betting limited and ulitmately banned by 14th July 2025.

Third acccount, marirojmo was created by 9th April 2025, parked fo even longer, and first deposited about one month ago [I can give you the exact date, and this is the reason why I asked for deposit date, but kinda beating the deadhorse as it's roughly matched the timeline you gave in the opening post], got banned by 14th July 2025.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

Above are the findings. Below, is the verdict.

This is their call and solution after some discussion: on your opening post, you informed that your account is already verified. It made known to me that the "verified" here is passing level 1 KYC. They are willing to review your case and possibly unlock your account [though not said, I am quite sure it's with limitation too] and regain access upon completion of full KYC [I believe they have 3 levels of KYC]. Upon review and they find no further breach of ToS, they will seriously consider to let you regain access to the account. So, KYC or not KYC, going to AG to get it retried, it's your call.

[p.s.: I personally think you can't reach a point where AG will make the casino to reconsider unlocking account after completing your full KYC. The case will end right after they gave the proof of connected account.]

With that, I've laid all my cards on the table. Above is what I perceive as what transpires, and now I've laid all of them in the open. I've do to the extent of what I can do, and the decision is yours and things [I believe] beyond this, is out of my hand.

This is their call and solution after some discussion: on your opening post, you informed that your account is already verified. It made known to me that the "verified" here is passing level 1 KYC. They are willing to review your case and possibly unlock your account [though not said, I am quite sure it's with limitation too] and regain access upon completion of full KYC [I believe they have 3 levels of KYC]. Upon review and they find no further breach of ToS, they will seriously consider to let you regain access to the account. So, KYC or not KYC, going to AG to get it retried, it's your call.

Sorry but if i understood correctly they are gonna unlock my account with the previous funds if i complete all KYC? i agree with this

[Rating Place]

Below is my report:

Based on my inquiry for account marirojmo@hotmail, and strictly based on the accounts tied to it, they matched three different accounts by IP, device fingerprints, as well as another parameter that I can't tell the public. From your claim that you never give your device to anyone, it will be relatively safe to assume the three all are yours.

First account was created by 7th April 2025, got limited by 19th May 2025 and ditched. Never used anymore. I strongly believe because of the limitation imposed upon it,'

Second account was created by 8th April 2025 and parked for few weeks. Got betting limited and ulitmately banned by 14th July 2025.

Third acccount, marirojmo was created by 9th April 2025, parked fo even longer, and first deposited about one month ago [I can give you the exact date, and this is the reason why I asked for deposit date, but kinda beating the deadhorse as it's roughly matched the timeline you gave in the opening post], got banned by 14th July 2025.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question.

You had the whole report and story done on day 1, no need for any questions, but congrats if you get him paid.

[yahoo62278]

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

You understand that my questions are based on if the user is NOT cheating or circumventing limits right? I in no way am always trying to take the side of the casino or the player. The evidence presented by users is only half the story most times and always painting the OP in a good light and we all know that's not always the case.

[holydarkness]

This is their call and solution after some discussion: on your opening post, you informed that your account is already verified. It made known to me that the "verified" here is passing level 1 KYC. They are willing to review your case and possibly unlock your account [though not said, I am quite sure it's with limitation too] and regain access upon completion of full KYC [I believe they have 3 levels of KYC]. Upon review and they find no further breach of ToS, they will seriously consider to let you regain access to the account. So, KYC or not KYC, going to AG to get it retried, it's your call.

Sorry but if i understood correctly they are gonna unlock my account with the previous funds if i complete all KYC? i agree with this

Well, that's what they said after we had our discussion. Complete your KYC and they'll willing to review your account. If there is no other violation aside from that multi-acc to bypass limitation, they'll return access to your account. They [as every other big casinos] have no intention to steal from their players, simply enforcing their ToS.

I guess I'll nudge them and tell them you're ready for Level 3 KYC, then.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

You understand that my questions are based on if the user is NOT cheating or circumventing limits right? I in no way am always trying to take the side of the casino or the player. The evidence presented by users is only half the story most times and always painting the OP in a good light and we all know that's not always the case.

Yes, I completely understand the root of your question, and there is no a shred of doubt in my mind that you're asking from neutral ground. Regarding evidence, yes, I am agree and we're on the same page on this, every side only tell half their story, and there is more to the story than what's told. That's why I questions both.


Edit: OP, this is what they told me to do next, verbatim, suppose you're willing to get verified:

If he is willing to complete full KYC verification and Step 1 was submitted correctly, we will review his case for potential reinstatement. He needs to contact us via email risk@betfury.com.

However, if any information is found to be false or the user is unable to provide the required documents, the request for reinstatement will be denied.

[Rating Place]

The normal procedure on a case like this would be the casino presented evidence of multi-accounting to circumvent limits. No more questions need to be asked of either side if the arbitrator agrees with the evidence. Then it’s up to the casino on whether they pay or not.

[LEVSKI7]

I don't know if it's true or not what the site says, but
1 these tracking methods are illegal and punishable.only the regulator in the event of fraud such as theft of funds from the account can monitor the account in the system
2 The site imposes a personal limit, which is again illegal and confirmed by numerous court decisions.
Of course, making such requirements for offshore sites is pointless. The gambling mafia is still very strong everywhere.

[Zwei]

1 these tracking methods are illegal and punishable.only the regulator in the event of fraud such as theft of funds from the account can monitor the account in the system

those tracking methods aren't illegal, and spoiler alert, 99.99% of websites collect the same tracking data on you, ip, device fingerprint, cookies, pixels...

2 The site imposes a personal limit, which is again illegal and confirmed by numerous court decisions.

also not illegal, any casino is well within their right to limit you or refuse service to you.
it's all in the terms, and you can't sign up and play without agreeing to it.

[marirojmom]

This is their call and solution after some discussion: on your opening post, you informed that your account is already verified. It made known to me that the "verified" here is passing level 1 KYC. They are willing to review your case and possibly unlock your account [though not said, I am quite sure it's with limitation too] and regain access upon completion of full KYC [I believe they have 3 levels of KYC]. Upon review and they find no further breach of ToS, they will seriously consider to let you regain access to the account. So, KYC or not KYC, going to AG to get it retried, it's your call.

Sorry but if i understood correctly they are gonna unlock my account with the previous funds if i complete all KYC? i agree with this

Well, that's what they said after we had our discussion. Complete your KYC and they'll willing to review your account. If there is no other violation aside from that multi-acc to bypass limitation, they'll return access to your account. They [as every other big casinos] have no intention to steal from their players, simply enforcing their ToS.

I guess I'll nudge them and tell them you're ready for Level 3 KYC, then.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

You understand that my questions are based on if the user is NOT cheating or circumventing limits right? I in no way am always trying to take the side of the casino or the player. The evidence presented by users is only half the story most times and always painting the OP in a good light and we all know that's not always the case.

Yes, I completely understand the root of your question, and there is no a shred of doubt in my mind that you're asking from neutral ground. Regarding evidence, yes, I am agree and we're on the same page on this, every side only tell half their story, and there is more to the story than what's told. That's why I questions both.


Edit: OP, this is what they told me to do next, verbatim, suppose you're willing to get verified:

If he is willing to complete full KYC verification and Step 1 was submitted correctly, we will review his case for potential reinstatement. He needs to contact us via email risk@betfury.com.

However, if any information is found to be false or the user is unable to provide the required documents, the request for reinstatement will be denied.

2 days since i sent mail them and no reply

[holydarkness]

Edit: OP, this is what they told me to do next, verbatim, suppose you're willing to get verified:

If he is willing to complete full KYC verification and Step 1 was submitted correctly, we will review his case for potential reinstatement. He needs to contact us via email risk@betfury.com.

However, if any information is found to be false or the user is unable to provide the required documents, the request for reinstatement will be denied.

2 days since i sent mail them and no reply

Day 0, actually, You sent them an email by weekend. They don't specifically tell me how long is their response time, but I think it's safe to assume the acceptable timeframe is 7 working days? If not 14? Let's wait, see, and keep us updated if you get any movement from your side. I'll bring this topic back to my contact's attention if by next week if you haven't hear even a confirmation email from them.

[marirojmom]

Edit: OP, this is what they told me to do next, verbatim, suppose you're willing to get verified:

If he is willing to complete full KYC verification and Step 1 was submitted correctly, we will review his case for potential reinstatement. He needs to contact us via email risk@betfury.com.

However, if any information is found to be false or the user is unable to provide the required documents, the request for reinstatement will be denied.

2 days since i sent mail them and no reply

Day 0, actually, You sent them an email by weekend. They don't specifically tell me how long is their response time, but I think it's safe to assume the acceptable timeframe is 7 working days? If not 14? Let's wait, see, and keep us updated if you get any movement from your side. I'll bring this topic back to my contact's attention if by next week if you haven't hear even a confirmation email from them.

Everything is solved and all the funds are on my wallet, im really grateful specially to you, its funny how they ignored me on chat until i opened this post here and you mediated.

Thanks!

[nutildah]

Everything is solved and all the funds are on my wallet, im really grateful specially to you, its funny how they ignored me on chat until i opened this post here and you mediated.

Thanks!

Congrats, that's good to hear. Glad everything was resolved.

It's your money so I'll bow out after this unless addressed.

RP can you kindly refrain from interjecting yourself in these kinds of matters in the future? You did zero to help OP as holydarkness did 100% of the work. You are not adding anything of substance or value to these types of situations.

[Rating Place]

No. Holy spearheads cases. He rightfully deserves the credit. Even when holy agrees and rules for a book such as XYes, forum pressure caused XYes to reconsider and pay. Forum pressure helps. The ends justifies the means but holy’s report is information he had day 1.

I’m only in 2 threads out of 36 on the whole first page.

[nutildah]

No. Holy spearheads cases. He rightfully deserves the credit. Even when holy agrees and rules for a book such as XYes, forum pressure caused XYes to reconsider and pay. Forum pressure helps. The ends justifies the means but holy’s report is information he had day 1.

I’m only in 2 threads out of 36 on the whole first page.

The only thing you did was discourage OP from responding to HD's inquiries, which were indeed part of the puzzle in getting the situation resolved. You had zero positive effect here.

[Rating Place]

No. Holy spearheads cases. He rightfully deserves the credit. Even when holy agrees and rules for a book such as XYes, forum pressure caused XYes to reconsider and pay. Forum pressure helps. The ends justifies the means but holy’s report is information he had day 1.

I’m only in 2 threads out of 36 on the whole first page.

The only thing you did was discourage OP from responding to HD's inquiries, which were indeed part of the puzzle in getting the situation resolved. You had zero positive effect here.

It wasn't part of the puzzle. Read the report. The OP clammed up and the case came to a conclusion.

Every time I read one of your posts, I get second hand embarrassment.

What information was gained by the questioning? The OP said he had one account so all the information is from Betfury stating he had 3. No idea why you want to complain when the OP won. Move to the next Betfury case if you want to complain about my posting since it's the only other one that I'm in. This case is over.

Below is my report:

Based on my inquiry for account marirojmo@hotmail, and strictly based on the accounts tied to it, they matched three different accounts by IP, device fingerprints, as well as another parameter that I can't tell the public. From your claim that you never give your device to anyone, it will be relatively safe to assume the three all are yours.

First account was created by 7th April 2025, got limited by 19th May 2025 and ditched. Never used anymore. I strongly believe because of the limitation imposed upon it,'

Second account was created by 8th April 2025 and parked for few weeks. Got betting limited and ulitmately banned by 14th July 2025.

Third acccount, marirojmo was created by 9th April 2025, parked fo even longer, and first deposited about one month ago [I can give you the exact date, and this is the reason why I asked for deposit date, but kinda beating the deadhorse as it's roughly matched the timeline you gave in the opening post], got banned by 14th July 2025.

The reason of locking your accounts was them being considered as attempt to circumvent betting limitation upon your first account, and later your second account [yahoo62278, I hope this answer your question. Sorry that I can't tell you at that point, as informing you will have a likelihood of OP stopped cooperating and shelled up. Ultimately preventing me from getting the absolute truth from both sides].

Above are the findings.......

[nutildah]

Read the report. The OP clammed up and the case came to a conclusion.

That's a bizarre way of interpreting things which only serves to justify your "involvement".

Every time a read one of your posts, I get second hand embarrassment.

That's funny because I feel the same way about your posts. HD was trying to help OP and you said this is just "another clown show" and that "he has no shot here." Obviously you were wrong about that, although I doubt you'd ever admit it.

Anyway, case closed.

[Rating Place]

Read the report. The OP clammed up and the case came to a conclusion.

That's a bizarre way of interpreting things which only serves to justify your "involvement".

Every time a read one of your posts, I get second hand embarrassment.

That's funny because I feel the same way about your posts. HD was trying to help OP and you said this is just "another clown show" and that "he has no shot here." Obviously you were wrong about that, although I doubt you'd ever admit it.

Anyway, case closed.

Just stop, the case is over. I never said that I helped the case and I don't care to express my disagreements with holy in this case now that it's over. Holy got the player paid, that's all that counts. He gets all the credit. You didn't add anything to the case. You haven't helped in any cases.

[Woodie]

If there is no bonus abuse related with either account, what's the big deal with someone having multiple accounts? I know this thread is not about bonus abuse, but if the person with multiple accounts is not cheating(other than having a 2nd account) why is it illegal?

Valid argument and this is the direction our casino's need to start taking going forward to avoid the unnecessary spotlight and reputation bruising! For as long as no bonus abuse is recorded, then this shouldn't disadvantage the business in anyway unless they are arbing and proof can be provided.

Most bonuses are given after wagering so if a person is wagering they are not cheating.

Exactly,  it's not like this is free money and a player somewhere is downloading funds...people usually have to play through 35x wagering requirements which isn't an easy thing to do.

Otherwise great to see this was resolved,  win win for everyone