Winna.com don’t pay money without any response

[Denilson88]

We all can see how winna.com cheat people on money. My issue is same as I see. I even don’t know what is it value bet, you just can see all my ticket what I bet on sport. I just request winna.com refund my money. And let me withdraw my deposit. I can provide all screenshots and prove yours winna.com just not pay money without any reason

[Denilson88]

Bennett winna give me instruction for withdrawal my money

[logfiles]

Bennett winna give me instruction for withdrawal my money

Hey OP, you haven't clearly told us the outcome.
Did your account get unblocked or not?
Did you manage to withdraw your funds or not upon following the instructions?
Did you withdraw the whole amount?

Please update us with proper details so we know if the issue is fully resolved.

[khaled0111]

Hey, you already got an explanation regarding your case by the support team.

OP claims the opposite. He said he didn’t get any clarification from your part on why you limited his account and why you rejected his withdrawal request.
He claims that you just told him that his account is being investigated and that this may take up to five working days!

You were informed about the decision and your account got locked because of that.

OP claims that his account was not locked when he created this topic and that his account was only limited and he wasn’t able to withdraw but he was able to log into his account and place bets! So, who is telling the truth here?

[Denilson88]

My issue has completed. Today morning they sent my money. Thanks to all who helped me. Very appreciated to yours. Wish yours all the best.


Winna send me today this message:
Hi there,
This is Caelin from the finance team at Winna. I would like to sincerely apologize for the delay in processing your recent withdrawal. At Winna, we aim to process 99.9% of all withdrawals instantly. However, in your case, a manual review was necessary due to your new account status.
The good news is that I’ve now upgraded your account, so all future withdrawals will be processed instantly without any delays.
As a token of our apology for any inconvenience this may have caused, please enjoy this small cash bonus with our compliments: angl1775-delay (The bold text is a promo code. You can use it by clicking on "VIP" and then on "promo code")
If you have any further questions, feel free to reach out—we’re always here to help!
Best regards,
CaelinHi there,
This is Caelin from the finance team at Winna. I would like to sincerely apologize for the delay in processing your recent withdrawal. At Winna, we aim to process 99.9% of all withdrawals instantly. However, in your case, a manual review was necessary due to your new account status.
The good news is that I’ve now upgraded your account, so all future withdrawals will be processed instantly without any delays.
As a token of our apology for any inconvenience this may have caused, please enjoy this small cash bonus with our compliments: angl1775-delay (The bold text is a promo code. You can use it by clicking on "VIP" and then on "promo code")
If you have any further questions, feel free to reach out—we’re always here to help!
Best regards,
Caelin