✅ [RESOLVED] Winna Casino Affiliate Payout Delay & Promo Transparency

[RunicSol]

My own experience with Winna Casino brought up some concerns around payments and promo transparency. I’m sharing it here in detail so others can understand what happened and make their own judgment.

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Affiliate Side (Rev Share) – (Resolved)
• I am on a revenue share deal.
• I was specifically promised I could claim on the 1st.
• On Sept 1st, I requested $1,447.55.
• On Sept 4th, the reply was: “will sort it now.”
• On Sept 5th, there was still no payment or update earlier in the day.
• Payment was completed later that same day, shortly after this post went live.

   
✅ As of today, payment has now been received in full.

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⚠️ $5,000 Promo – Transparency Concerns


• Winna announced a $5,000 promo where winners would be publicly listed.  
• No results were ever published.  
• I was told privately I placed 4th and sent $1,000 “apology payment.”  
• The only reason I even learned I was in the top was because a host mentioned it by accident.  
• When I raised this in live chat, support pressed me to reveal who my host was.  
• Minutes later, $1,000 was suddenly sent.  
• Their excuse: placements weren’t revealed “to avoid poaching or players asking for tips.”  
• Yet at the very same time, another Winna promo (AviMaster) had a public leaderboard with usernames and rankings.  

 ➡️ This makes it evident that transparency was deliberately avoided, and I personally believe my real rank was withheld.  

The top 1 prize was $5,000. Since no official leaderboard was ever published, there is no way for me (or anyone else) to verify placements.  

How could I know I wasn’t actually top 1 if results were never disclosed? They only told me “4th place” and sent $1,000, but provided no proof of rankings to back it up.  

Based on the timing and circumstances, I believe they chose not to publish the leaderboard because they saw that I was a top finisher. they may have wanted to avoid giving me full credit for my actual placement.


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📌 Conclusion

The affiliate balance issue was resolved, which I appreciate.  
However, the $5,000 promo transparency concerns remain unresolved

This experience highlighted how critical clear communication and transparency are for affiliates and players alike. Without official promo results being published, there is no way for me or anyone else to verify placements. In my view, this leaves serious doubts about fairness.  

This post will stay up as a record of my experience. If official documentation is ever provided, I’ll update the thread. Until then, I consider the promo matter unresolved and the record open for the community to judge.

[acroman08]

📌 Proof / Screenshots
   •   I have saved all conversations, balances, and screenshots supporting the timeline above.
   •   To keep this post clean, I have not attached them all here, but they can be provided on request.

It would be for the best to post all the evidence that you have, so it's easier to understand and get all the context of your post instead of waiting for someone to ask for the screenshots.

I'll try to send their representative a PM and ask them to address this issue(there is no guarantee that they will respond).

[RunicSol]

This reply is specifically for the $5,000 promo

Here are messages from Winna support and some other relevevant info. In their own words, they connect my previous disagreement to the delay of my promo payout.  

This wasn’t a misunderstanding. It shows they never planned to pay me transparently in the first place.  

https://talkimg.com/images/2025/09/05/UnksVa.png (1)
https://talkimg.com/images/2025/09/05/UnkFhw.png (2)
https://talkimg.com/images/2025/09/05/Unk6SD.png (3)
https://talkimg.com/images/2025/09/05/UnkvZT.png (Promise of public top 10 results )
https://talkimg.com/images/2025/09/05/UnkY3l.png (After pressing them, I was only told privately “#4,” no leaderboard or proof)

And even if the rank they gave me was correct, there was never any intention to pay transparently. The $1,000 “apology” felt less like a prize and more like them saying: oops, you caught us here’s a tip for spotting it lol

[acroman08]

Welp, the screenshot you shared clearly states that you are in the top 4, said that they'll send you the code with the prize and some extra for the inconvenience and then said that the winnings were distributed 10 days ago. Looks like winna.com has some explaining to do.

I already sent them a PM, but there's no way to know when they'll go online in the forum or see my PM.

Also, the possibility that your disagreement with them could have been the reason for the delay is very unprofessional.

[RunicSol]

Welp, the screenshot you shared clearly states that you are in the top 4, said that they'll send you the code with the prize and some extra for the inconvenience and then said that the winnings were distributed 10 days ago. Looks like winna.com has some explaining to do.

I already sent them a PM, but there's no way to know when they'll go online in the forum or see my PM.

Also, the possibility that your disagreement with them could have been the reason for the delay is very unprofessional.

True, the screenshot says “top 4,” but the placement itself isn’t the real issue here:
   •   The payout only came after I forced the issue — there was never transparent intent.
   •   Even after repeated requests, no proof of ranking was ever provided.
   •   Initially, support claimed the winnings had been distributed 10 days earlier and everything was already settled.
   •   Yet the moment I mentioned I knew I was in the top, $1,000 was suddenly sent — now described as “just settled.”

That makes “top 4” look less like fact, and more like a cover story to bury my actual placement.

So whether it was 1st or 4th doesn’t matter. The reality is they stalled, denied transparency, and only sent a partial payout once cornered. That’s not confusion