I wanted to share my negative experience with using weiss.bet casino to warn other users of potential issues they can experience while using this website.

I lost small amount of funds there, but it can be warning to others because my loss of funds revealed some issues that can cost someone else thousands.

First of all I encountered this casino when I won their BTC price prediction contest.

After winning the competition reward was deposited on my account. After that I noticed that couldn't withdraw button was unavailable and that on withdrawal menu there was no information about minimum withdrawal limits.

There was only information that I need to deposit more funds in order to withdraw what I already had on account.


That is first thing that should trigger my internal alarm, but I just proceeded.

As there was no information about minimum withdrawal limits I had to contact their customer support, where they told me that minimum withdrawal limit is 50 USDT.

Then I realised that, in order to withdraw my prize I'll have to make deposit, wager the deposit and only then withdraw it alltogether.

My next question for customer support was how much wagering was required for new deposit in order to withdraw it and their answer was that all deposits should be wagered once.

I also asked if all games count towards wagering requirement equally. Their answer was positive, so I deposited around 50 USDT and planned to wager it and withdraw it along with my prize.


_{*note - I asked customer support about 40 USDT deposit, but deposited 50 USDT in the end}

After wagering around 20 USDT on dice game ("Robo dice") I noticed that there is no information about wagering progress anywhere, so again I had to ask customer support to give me correct information. To my surprise they told me that I wagered only 1 USDT. At first I thought it was lag in the system and that I'll have to wait a little for system to update my progress and I continued with my wagering. When I was 100% sure that I wagered more than 50 USDT (I counted every bet) I tried to make withdrawal but it rejected.

I asked customer support again what is the issue with withdrawals and they told me that I wagered my funds using "systems" and my wagering will not be taken in account.

In all that wagering I lost all prize funds and was left only with my 50 USDT that I deposited in order to get the prize.

Then again I had to contact their customer support as the reason of rejection of withdrawal was not defined.

Their answer was that I can't withdraw it because I was using "strategies" and I should wager in principles of "even game" and that my wager so far will not be taken in account. They also added that I can complete my wagering by playing slot games and that I have take in account "principles of fair play". They also ignored my questions to direct me to the rules and to explain what they mean by "strategies" and what does it mean to play "fair play" on dice game.



After that I tried to play slots, lost prize funds and was left only with my deposit which I deposited in order to withdraw prize in first place. I thought that I can at least withdraw my own funds at least, but my withdrawal was denied again. After that moment I was completely sure I lost my deposited funds. It felt like elaborate scheme of "Nigerian prince" scam after that, where you have to send scammer money to unlock the bank account and be "rewarded"

After all of that customer support asked me to go trough KYC process, which I was nof feeling comfortable to do - if they play games like that to get 50 USDT who knows what they do with my private information?

I consider all funds deposited as lost and one more lesson learned, not to deposit anything to casinos I don't have positive experience with.

So in short these are red flags on Weiss.bet casino and be very careful if you plan to deposit anything there:
   1. There is no transparent way to know some basic information  like minimum withdrawal limits and wagering progress
   2. Arbitrary accusation of using "strategies" in playing casino games (whatever that means)
   3. Arbitrary deciding which bets count toward wagering progress and which don't
   4. Misleading information from customer support before depositing funds

I had luck that I wasn't burned too bad, but I can imagine someone depositing few hundred or thousand in crypto and then be unable to withdraw his winnings because customer support didn't like his betting strategies.

I don't expect to receive my funds back as I'm aware who I'm dealing with, just want others to learn from my mistake and be aware of red flags this casino has.

Stupid support... they didn't know to tell you that Weiss is KYC mandatory. You can't withdraw any funds if you don't complete KYC...


https://www.btcgosu.com/review/weiss-casino/

I am Gosu there, and I have almost 60k WEFT tokens. I believe it will be funny when I decide to cash them out because I am sure there will be some little tricks & rules about it... But I will deal with it when the time comes.

So, I doubt it's a scam... I think that the support agent mixed up casinos in his mind, and he didn't know how to give you the right answer...  they are all idiots, as it seems. Among other things, I had a "thing" with poker (you can check the Wiess ANN thread), and their support acted so stupidly that I decided to stop playing after that...

By the way... I am not a guy who likes to read ToS, but luckily, there are others (many forum members & BTCGosu, for example) who are more detailed, and before registering, they check ToS. And I believe that even I mentioned a few times that Weiss is KYC mandatory in their ANN thread.

yeah, this is bullshit.

a wager is a wager, and last time i checked no casino ever has special wager requirements for raw balance, it's normally just 1x (sometimes higher) before you can withdraw.
i literally have won multiple contests on different casinos (on the forum and outside the forum), and i would just bet on dice with $0.01 on a 98% chance to clear the wager to be able to withdraw if i wasn't feeling like playing.

the bets from your 50 USDT deposit should have counted at 1:1, i mean, their own terms say that.



that should only apply to bonus money, not raw balance he deposited.



they are not even following their own terms ffs. what a shitshow over $50.

Thank you for the clarification. You said the withdrawal button was grayed out, so I thought you had received the reward as a bonus. The withdrawal limit is also too high compared to their competitors, so this is another thing they need to fix (not to mention the withdrawal delays that iv4n complained about).

Someone posted the link to this thread in their announcement thread. Hopefully, they will read it and come here to clear this up. The least they could do is to refund you the $50 you deposited.

When it comes to wagering your deposit, it should count the wager from all the games. But when it comes to wagering the bonus amount, most casinos count only 10% or 20% of the wagering from the dice or in-house games. Also, some casinos count 50% of the wagering from the table games and live games. But they do count 100% from the slot games. So it is strange that weiss.bet says the player only wagered 1 USDT after wagering $20 USDT. Also, they count 20% for a reason. It is because the player can use the "Wagering" strategy (Aim to wager only) to complete the wager. So instead of complaining that the player used strategy, they just should say that we counted 5% of your wager from the dice game.

I don't really expect them to send me back my funds, I also spent some of deposit on slots and I have less than minimum withdrawal requirement. I also don't plan to do kyc so I doubt they'll send me back funds without that.


They pretty much deserve hard words because of how they run their casino. And thanks for offering help I'll sure keep it in mind to contact you for help. Your website is great I wish I knew about it earlier it would be of great help, but it's strange to me that on the site weiss has good reputation mark checked, maybe it should be updated




They also have a rule that when you get bonus, for example 3 USDT and wager it completely and win for example 80 USDT only 3 USDT are paid on the wallet. It is pretty misleading and unlogical.



In Croatia we have similar saying "Covjek uci dok je ziv", thats really true specially in crypto

There is a funny story about my nickname, why it is ovciji sir, I love cheese and when creating account I didn't have idea for the nickname, and there was one roll of sheep cheese on my desk besides my laptop, so I became sheep cheese

I'll have to try ovcije ustipke , to be honest didn't know about this food up until now, just googled them and they look delicious, thanks for recommending


I also wonder if they have some some sound reasoning for practice like this, I also purposely asked questions before deposit about potential issues I thought could be encountered. If they told truth in the beginning I'd avoid depositing anything there.