[Appeal] Unban request for account “SportBet.one”

[Sportbet.one Recovery]

Hello admins,

We would like to sincerely apologize for the recent incident involving our forum account Sportbet.one — https://bitcointalk.org/index.php?action=profile;u=2660816. Unfortunately, our account was compromised by third parties, and some malicious links were posted without our authorization.

After investigating the issue, we discovered that the attack occurred because two-factor authentication (2FA) was not enabled. The account was created over five years ago, at a time when our former manager overlooked the importance of enabling 2FA. We take full responsibility for this oversight.

We have now fully secured the account, enabled 2FA protection, and reviewed all our internal access policies to ensure that such incidents will never happen again.

We deeply regret any inconvenience caused to the forum and kindly ask you to review our case and restore access to the Sportbet.one account so we can continue communicating transparently with the Bitcointalk community.

We already contacted the forum team via email but have not received a response yet.

We created this new account only for the purpose of filing this official appeal and will not post anywhere else to avoid ban evasion.

Thank you very much for your time, understanding, and support.

— Sportbet.one Team

[Shishir99]

Good luck with your unban request, OP.

For context, here is their profile link - https://bitcointalk.org/index.php?action=profile;u=2660816

The post for which they got banned and the report

Account: SportBet.one<= Please Banned
Fake Ann topic: [ANN] APOLLOX | kHeavyHash

Windows:

Code:

https://github.com/APOLLOX-chain/APOLLOX/releases/download/1.3/Apollox-v1.3-win.zip

It was already predicted that their account got hacked and the hacker started to spread malware using their account. I won't blame you OP for not enabling the 2FA five years ago, because there was no 2FA five years ago. Here is a good piece of advice, whoever had access to your official account should know that their system got compromised and the hacker might have access to their all account credentials inclding emails and social media. They should change the password and flash a new OS as soon as possible. Or they will risk losing their other accounts as well.

Once you get unbanned, you should come to this thread and response https://bitcointalk.org/index.php?topic=5561380.0

[Bitcoin_Arena]

It's quite clear why your account was banned, and such cases have been happening from time to time, but a number of members ignore the importance of 2FA. I am surprised your account just got banned and not locked like in this case.

Does your ban message contain any email address you should send a message to? If so, I also suggest you send the message via that email and wait for a response from the admin.

If you are banned

Your ban message may have an email address which you can email. If not, then appeals are unlikely to be accepted.

[Shishir99]

Does your ban message contain any email address you should send a message to? If so, I also suggest you send the message via that email and wait for a response from the admin.

I believe there is no official email address for the forum, except for the one displayed in the banner message. OP said that they sent an email, so I think they sent an email to the email address they collected from the ban message.

We already contacted the forum team via email but have not received a response yet.

Since they have been accused of a couple of scams, and the number of accusations keeps rising, I want to see them get unbanned as soon as possible. However, I am unsure if a forum member who has their account hacked and subsequently banned for spreading malware can be unbanned. Some forum member on their thread were saying that they should not be unbanned because they posted a link to malware.

[NotATether]

After investigating the issue, we discovered that the attack occurred because two-factor authentication (2FA) was not enabled. The account was created over five years ago, at a time when our former manager overlooked the importance of enabling 2FA. We take full responsibility for this oversight.

I don't think 2FA was available 5 years ago. IIRC, it was added last year as a patch.