They told me to "Please use phone A to record the video of phone B." which I did sent to them. Then they said
and then they also confirmed that the account was invalid
and I don't know which proof are they referring to, they're asking me to provide a proof again.
Umm, mind to send me the uncensored version of the first image? Privately through PM? I'll try to bring this to my contact's attention, but I'll need a more clear context and understanding so I can explain the most recent situation to them better.
Feel free to add more screenshots that you think can help me [and my contact] understand your current position with their support team better.
