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Author Topic: How many tickets do u think should be raised before gambling site solve ur case  (Read 224 times)
YOSHIE
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December 28, 2025, 08:47:34 AM
 #21

Does this really help or even contribute to people gambling here?
In the virtual world, business competition often occurs, accusing, falsifying, propagating other companies' brands very often occurs, there are several cases of accusations here that were intentional and there are also those that really happened, overall what really happened was resolved.

So, cases like what you said are a little difficult to follow up on, you can see that most of those who accuse them are beginners, they use one-time accounts and then throw them away, the point is we have to first understand what kind of case the accuser is experiencing, that's the point.

We know that every online casino that operates here has its own representative, meaning that everything can be discussed and solutions are found, not all cases are left alone and not resolved, many cases are resolved if users have problems.

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December 28, 2025, 09:10:00 AM
 #22

Walking through the scam accusations section I had to understand that people in this forum are not usually given that priority to be attended to,
This is not true; it is not the general behavior of every casino to ignore scam accusations and other customer complaints. Some casinos are more active than others in attending to such issues; they have active representatives in the forum that follow up quickly on such reports.

Casinos that have been accused by not just one-time users but real forum users, or casinos that have had repeated multiple scam accusations without response, will get a negative tag, and gamblers will be advised to avoid such casinos.

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December 28, 2025, 09:33:21 AM
 #23

There have never been or at least I have not heard of people who promote a certain casino in their signature to be offered special treatment when using and playing in different casinos. I can say this 100% sure because I have been promoting top casinos since 2016 starting with Sportsbet 5 years, then Stake 3 years and almost 1 year now Bc Game considering both past and present signature here and never in any circumstance my tickets opened to any of these casinos received priority treatment. Honestly that is the way it should be, since law is same for everyone so should be treatment for everyone. The major casinos listed here have solved tickets always in record time for me and anyone else who had a genuine issue and not a made up one.

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December 28, 2025, 09:50:00 AM
 #24

Well, when we look at real-world companies and how they manage to handle many customers without being accused of scams or having slow support, it makes me wonder how many employees casinos hire for support and what kind of training those employees receive.

Take, for example, real-world mobile phone companies; every minute people are calling support, but mobile phone companies have employees who arrive well-trained to solve people's problems immediately, and only in very serious cases do they forward the problem to another specialized department.

In the case of online casinos, support employees aren't there to solve customer problems; they're only there to answer customer inquiries and forward the customer's problem to the coding department. This whole process is very slow.

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December 28, 2025, 10:00:24 AM
 #25

Every businesses handles their jobs differently, I don't expect Rollbit team to get back to me in a hour just because Rainbet doesn't take up to an hour to reply me, but when the waiting becomes too long it becomes a discouragement.

A ticket should be more than enough to be frank, a customer shouldn't be submitting more than a ticket before they get help from the customer service representatives.

Mind you, patience needs to be apply from your end because you can't be the only customer that they will be attending to, there is no tool to know how many customers are also in line just as you are, so exercise some patience, this should be normal.

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December 28, 2025, 10:02:32 AM
 #26

I don't think users here should get any special treatment. A good gambling site should have a good support, that's regardless of where the player is coming or referred from. After all, this isn't the only place where most gambling sites are promoted. It's not as if their operations or success are somehow dependent on their presence on the forum. So, why should we be given undue priority? Any reliable gambling site should resolve tickets without discrimination.
Of course, there's no difference between forum members and other gamblers using a casino. We are all equal and should be given the same priority. A good live support and fast in resolving whatever issues gamblers are facing is the best.

Ticket resolving shouldn't be a problem to a reliable casino in order to build more confidence in gambler. Discrimination will only kill the business for casinos. What I can consider is treating the VIPs more special.

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December 28, 2025, 10:38:16 AM
 #27

Do you think there should be law enforced on the gambling sites that are running their promotion to always give people that are from here a special preference whereby if they have issues they wouldn't be that hesitant to respond to their problem and solve the situation at hands with this they could gained wider support through the community, than just neglecting most complaints that could be coming from here and it doesn't make sense that way.

This might be helpful, but I'll address the fact that nothing is free. I see many complaints involving small amounts of money that wouldn't be worth the cost of legal action or assistance from authorities. You see, money is the key driver here; without it, your ticket will end up in the complaint book.
If the dispute is about small amounts of money, making a fuss in a public space is the best approach.

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December 28, 2025, 10:53:07 AM
 #28

Do you think there should be law enforced on the gambling sites that are running their promotion to always give people that are from here a special preference whereby if they have issues they wouldn't be that hesitant to respond to their problem and solve the situation at hands with this they could gained wider support through the community, than just neglecting most complaints that could be coming from here and it doesn't make sense that way.

This might be helpful, but I'll address the fact that nothing is free. I see many complaints involving small amounts of money that wouldn't be worth the cost of legal action or assistance from authorities. You see, money is the key driver here; without it, your ticket will end up in the complaint book.
If the dispute is about small amounts of money, making a fuss in a public space is the best approach.
Enforcement is the problem with having such a rule over a service at least when you are not the government, the most times that cases like this comes to the forum, we have indirect influence because few of the Cases that have been reported here in the forum get sorted out with either the intervention of their signature campaign manager or other reputable members waying into the situation, indirectly we have that influence but is not an enforcement law that have legal binding.

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December 28, 2025, 11:41:59 AM
 #29

Does this really help or even contribute to people gambling here?
I would like to hear your own version if it was already discussed before or not.
From my experience, casinos that are in the forum give special treatment to forum members. They are aware that this forum has a scam accusation section that could be used to seek redress. Any casino that wants to build a good reputation would have to offer satisfactory services to customers both within and outside the forum. Even when campaign participants want to avoid offending the management, they will avoid using the casino if they are not treated well.

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December 28, 2025, 12:38:50 PM
 #30

Why do you think that casinos running promotions here should give people from here special treatment? I don't think that people from here should be given special treatment because I believe every gambler should be treated the same, and complaint tickets should be attended to on first come, first served basis. If any casino platform doesn't have enough workers that will resolve complaints in under 24 hours, they should employ more people that will get complaints sorted out quickly.

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December 28, 2025, 02:06:03 PM
 #31

There’s no limit on how many tickets you can open for this. If you believe you’re right, just keep communicating with them until you get a clear answer or your issue is resolved. If you didn’t cheat, they shouldn’t be touching your money at all.

How a casino responds to users really shows if they’re legit or not. Some take more than 24 hours just to reply and leave customers waiting, that’s already a bad sign. And if you feel like they’re intentionally dragging things out so you’ll eventually give up, that’s even worse.

At that point, using the forum and making a scam accusation can help force a response. Playing the waiting game is bad. We’re all in a hurry, we deserve answers in a reasonable amount of time.

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December 28, 2025, 02:11:04 PM
 #32

If a gambler has an issue, raising just one ticket to support is meant to solve your problem, as a matter of fact, some casino would warn you not to submit multiple tickets at once. For every reputable casino on this forum, they are meant to provide a positive convincing  solution to any complaint made or they have to rectify the issue. If someone is promoting a casino on their signature and then encounter and issue, if the issue is very serious, they need to reach out to their manager first and only if the issue is not resolved quietly, then they can burst out.

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December 28, 2025, 11:34:27 PM
 #33

Walking through the scam accusations section I had to understand that people in this forum are not usually given that priority to be attended to, knowing too well that here is there bedrock and starting point where they are doing their promotion.

Sorry to say, I doubt there is a bedrock of most casino promotions. Most casinos have been in existence and have also run several promotions before joining the forum. The casino should always do what is right and avoid doing what is wrong. If they are reliable, the same treatment and attention that should be given to people outside the forum should be the same treatment and attention that should be given to people in this forum. A reliable casino should always try to maintain transparency to every one of its users.

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December 28, 2025, 11:38:05 PM
 #34

Walking through the scam accusations section I had to understand that people in this forum are not usually given that priority to be attended to, knowing too well that here is there bedrock and starting point where they are doing their promotion.
Sorry to say, I doubt there is a bedrock of most casino promotions. Most casinos have been in existence and have also run several promotions before joining the forum. The casino should always do what is right and avoid doing what is wrong. If they are reliable, the same treatment and attention that should be given to people outside the forum should be the same treatment and attention that should be given to people in this forum. A reliable casino should always try to maintain transparency to every one of its users.

That should always be the case for reputable casinos. If not, doubt their credibility. Because if you will stick to reliable casinos, I don't think you will encounter issues. Because one ticket alone should be more than enough for the casino to attend and resolved it.

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Today at 12:04:39 AM
 #35

Do you think there should be law enforced on the gambling sites that are running their promotion to always give people that are from here a special preference ...

Every issue is a concern for the casino, and the severity of the problem determines how it is addressed. Tickets are assigned numbers for reference, and they are addressed according to the timeline of their investigation. Some issues take weeks to resolve because they are communicating with their parties.
There should be no preferential treatment, and the support team should resolve it as soon as possible, whether it's coming from this forum or outside it.

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Today at 04:09:16 AM
 #36

Ideally, they should be attended to promptly; perhaps it's a lack of staff, or the casino simply doesn't care about its customers, which is strange, since a casino's profit comes from gamblers, and keeping them happy is a way to keep them betting. There are more complex cases to resolve, but they certainly aren't the majority.

 
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Today at 04:20:23 AM
 #37

Every gambling company with how they run their services and that is why the most reliable casinos are making waving over other casinos and we should be that trying to prioritize those gambling sites, of course I hardly see complaints from the company I am promoting as they are doing excellently well and not those casino that doesn't care about their reputation here on rhe forum. I think there are list of rated casinos you should be visiting while gambling in order not to have a pending order if there is any issues that may seems to arise anything any moment.

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Today at 04:51:12 AM
 #38

no limitation to create ticket, but one ticket is enough to solve your case, it's up to casino customer support, if they are fast customer support, your case solve quickly,
here many online casino promoting their platform, it's seem not they should special caring to forum members, everyone is expected to same service, they are no special take caring for specific users.

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Today at 09:07:16 AM
 #39

Tickets are more like a queue (FIFO), so they are usually handled on a “first come, first served” basis..
But, each ticket has an ID and some tickets might be addressed sooner if they are particularly urgent.

 They can’t give special treatment just because a user is from a particular platform, since that could be abused. If the Casino has an official representatives on the forum, then  a user could raise their issue here , possibly referencing the ticket ID. This could help improve its visibility, get it reviewed faster, or even addressed almost immediately but that depends on number of pressing tickets that need to be reviewed.

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