Bc.Game No respond for 10Days about Account Hacked!

[Liquidwalker]

Hello

im kinda frustrated cuz i cant Login into my Account cuz somebody change my Email adress on my Account!

I got this Email Notification gyazo.com/9cfd08d64940b0bb8595c97e5ed41d6f?token=463d0c3c31d41cdebb6d1be273ed6821

i imidiatly change my Email passwort and Message the recovery@bcgame.com

they send me the automatic few Question order Email i had to fill out!
after that still no respond for 5days!

so i tried they support@bc.game to get somebody to respond!
even there Nobody respond till today thats 5days ago

from its been 10Days and nobody respond im kinda frustrated!

i spend thousends of $ and get no service from Bc.game!

im LVL 60 playing for atleast 5-6years

i believe all this happend with there Hacked Tacco weekly Account

can anybody Help pls!

[yahoo62278]

I really get tired of tagging holydarkness for this shithole of a casino with their piss poor support. I wish everyone would just boycott til they get their shit together, soo many issues and the worst support on the planet.

@BCGame hire some competent devs and support agents.

[JeromeTash]

I noticed their support is kind of slow when it tries to resolve an issue. I don't know if it's a problem of understaffing or just simply there are a lot of complaints that need to be worked on, but there is a hug backlog

Try out their forum representative and see if they can help you out
1. BC.GAME
2. BC.Game Support

[holydarkness]

Sorry that I can't attend this sooner [yesterday], was with family emergency the entire day yesterday [and perhaps the next few days]. Uhh, OP, mind to share me your UID?

Your case is with compliance, I think my contact on compliance is still working to this date. If you're quick, I probably can catch them and bring this to their attention before they end their day today and then gone for the next few days for NYE and NY.