If online casinos could add one new feature or promo what should it be?

[Zlantann]

If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

My answer is that I would like the casino to give prior information to gamblers before changing the terms of service. It is quite troubling to see casinos change their rules without notifying gamblers. You might find out that the rules have changed when you become a victim. I know that regulatory changes could necessitate these changes but gamblers should also be informed immediately.

A reputable casino should have an insurance policy that covers losses caused by hacks and other problems. The type of suspension will determine whether you will have access to your funds in the casino.

[rachael9385]

Nowadays, there are many casinos in the industry, and the majority of them are competing with each other to reach more players and grow their communities, which I think is normal and legitimate for any business, not only gambling.
We can see that most of these sites offer similar promos with slight differences. (But personally, I can see a big difference when it comes to contests or the customer service quality)
My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Someone mentioned KYC up front if it's a casino that does KYC, I feel like that would be a good idea to implement before a user is even allowed to deposit. I know this probably isn't a  suggestion you were thinking, but IMO it's a great idea.

A lot of people want the opposite of this suggestion, they want casinos kyc free casinos but they forget about the dangers of it. KYC process eradicates the risk of getting scammed or account getting hacked. Making KYC verification important before making a deposit would help solve most of the problems with withdrawals because the casino would always be sure that the verified user is in control of the account

[VashaUdacha777]

What about you?

Hi !

I wish online casinos would add a psychologist support feature. So any player could talk to a psychologist 24/7 via a video call. It could really help a lot of people who struggle with depression after losing money. But I think that’s probably unrealistic.

[Oluwa-btc]

My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

I know so many users have lost so much funds to gambling and thus if there should be any feature or promo to be added to online casinos, that should be a free gambling experience probably that'll last for some days cause some person's may want to overuse the promo feature and go overboar,  that's what most gamblers tend to demand knowing how much they've lost to the casino so that alone would give them heart warming experience.

[Davidvictorson]

My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

There was a similar question some days ago, and this was my reply because it is almost the same

What I need
- faster replies from support team
- shorter and clearer TOS
- More transparency with the KYC
- More transparency with bonuses and promos

Nothing more than there.

I wish online casinos would add a psychologist support feature. So any player could talk to a psychologist 24/7 via a video call. It could really help a lot of people who struggle with depression after losing money. But I think that’s probably unrealistic.

Most of them have links to external sites that provide support to people in this category which you have described. Something "Gambling Aware".

[|MINER|]

Nowadays, there are many casinos in the industry, and the majority of them are competing with each other to reach more players and grow their communities, which I think is normal and legitimate for any business, not only gambling.
We can see that most of these sites offer similar promos with slight differences. (But personally, I can see a big difference when it comes to contests or the customer service quality)
My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

I don't know that how much it will work, but for something differen,t the casinos could implement loss recovery features for their promotion. Obviously, there will be limitation as their wagering volume and loss.
The feature should be like casino will give some task for daily based or the weekly or monlty that the player should make some task on their social media's or in the gambling communities. Or they can make a dedicated contest or pool for them where they will not have to wager to withdraw the prize money.

[Uhwuchukwu53]

KYC is a thing of challenge to many users, you will find out that many users were able to start and after their registration, they make deposits and were unable to finish the KYC requirements later, so it will be better that they started everything about the process right from the start and not that they got requested of them later, so i also support this kind of situation or feature.

I really anchor on this part of your statement as it align with my thoughts also, there is nothing as painful as a player having start up a process and information that was primarily not available at the first place comes up to become a barrier mostly when some deposit has been made, all necessary information is important to be provided at the initial stage, insurance should be an inevitable aspect and the KYC should be provided and clearly stating the terms and conditions.

[Fivestar4everMVP]

Nowadays, there are many casinos in the industry, and the majority of them are competing with each other to reach more players and grow their communities, which I think is normal and legitimate for any business, not only gambling.
We can see that most of these sites offer similar promos with slight differences. (But personally, I can see a big difference when it comes to contests or the customer service quality)
My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Sorry that I have to start by saying that your idea of free insurance to protect your funds from loses incase of hacking is a crazy idea, but this is not an idea since some casinos do have this feature in place but simply hasn't or won't make it official.
Remember the year Stake.com was hacked and over $40 million (if I still remember correctly) was stolen, can you recall that stake refunded all their users that the hack affected, no user lost a dime.
Also same thing happened with Metawin casino, just couple of months after Stake.com was hacked, Metawin was hacked too, I can't remember the exact figures that was stolen but the casinos refunded all the affected users and no user lost money, I believe this is a kind of insurance on this mentioned casinos..

I don't want this post to be too long, I will come back to comment what I think is a perfect and unique idea for a casino to implement and it would be of great help to gamblers, sports bettors precisely.

[Peanutswar]

No wagering conditions, this is what most gamblers could want, when they earn a bonus and were able to make an instant withdrawal after winning from the bonus given, but honestly, passing through the challenge of meeting up with the requirement on some o these bonuses make one to lose hold of the opportunity and ended at having nothing from it at last.

Probably I'll recommend the same thing because there are some casino requires a wagering before you manage to withdraw to their funds of course some of the players right there just wanted to play with their platform and test it out if its suitable with their gambling habits or not but most of them do have a wagering requirement or a minimum withdrawal so by that you already willingly to lose the deposited money. Well on the counter side of course its the players' responsibility to read those terms and conditions such as the wagering requirement, bonuses, deposit, and withdrawals related.

If ever a feature that could benefit the player i guess is the feature related to staking to their platform such as being part of their investors and possible to earn if they dont want to play instead offered a services for people earning depends on their investment and gross revenue.

[Findingnemo]

I don't know about the insurance to protect the users funds because I rarely keep any balance left in my casino account.

And one thing I want from each casino would be like one lucky spin for each day, I guess it was available with FJ back in the old days but later it got removed so I want that feature back that could encourage everyone to visit the casino atleast once.

[Yorubek]

A rule and policy that will actually protect the players and not be one in which the casino is mostly protected first, and in cases of technical error that leads to a player winning in a slot when there should not have been a win, if the casino wasn't to stand by not paying for such winning, they should also stick with public admitting when such error happens in reverse, where players have to lose more than they should have and affected players should be compensated.

It is true that if a gambler wins a lot of money or loses a lot of money due to technical reasons, then it is very important for the casino authorities to resolve these issues well. So that a gambler does not face a lot of money loss, or even the casino does not have to pay a fine due to technical reasons. If any new rules are formulated in the casino, then I think it is very important to make these issues absolutely clear, as a result of which there will be no possibility of any trouble between the gambler and the casino, as a result, the gambler will have more confidence in the casino.

[passwordnow]

If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

That would cost them a lot of money, the insurance won't come from them but from an insurance company. I think that there's no problem with that as banks have also insurance per depositor. So if they can do this, there will be an specific amount that's only insured. Maybe a couple of thousands would be their maximum but that's a good idea that you've said so that it will make them accountable if some hacks happen. They won't be able to reason out because their users are insured based on the amount that they have deposited.

[coin-investor]

Stake.com offers instant withdrawals, but many casinos do not. Another one is KYC before you can play, which should be the standard for all casinos, so members can play with confidence, knowing they are safe because they have completed KYC, and they can get their winnings in an instant.

Casinos are not created the same, so if players want to add features, they should be something that they found in other casinos. I hope that every day it will be the standard for all casinos to do KYC and offer instant withdrawal.

[nimogsm]

I'm afraid we won't see anything particularly new. The service market has already leveled out to such an extent that it is very difficult to find any feature that others do not have. Even if a service wants to stand out, competitors immediately pick up on it and implement it themselves.Even from observations, the new service always offers slightly more than its competitors, but only for literally 1-2 weeks.

[hyudien]

No wagering conditions, this is what most gamblers could want, when they earn a bonus and were able to make an instant withdrawal after winning from the bonus given, but honestly, passing through the challenge of meeting up with the requirement on some o these bonuses make one to lose hold of the opportunity and ended at having nothing from it at last.

I agree on this but we all know that this is too good to be true since this can be abused through multiple account. Just lowering the wagering requirements is more than enough to make a changes and attractive to most gambler.

Personally, I don’t claim any bonus anymore because I knew how bullshit the ToS. Some free bet and rakeback is the only bonus that get these days while the rest are garbage that is just intended to make you play and lose.

And to my annoyance, sometimes the terms and conditions are not clear, I once got a monthly bonus and managed to reach the wagering requirements, what I got was only half of the monthly bonus, a very small amount, about 1$, even though I won almost 80$, from there I immediately blocked the site, even from that experience, nowadays I almost always skip any bonus related to the requirements on any site.

[alani123]

Nowadays, there are many casinos in the industry, and the majority of them are competing with each other to reach more players and grow their communities, which I think is normal and legitimate for any business, not only gambling.
We can see that most of these sites offer similar promos with slight differences. (But personally, I can see a big difference when it comes to contests or the customer service quality)
My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Someone mentioned KYC up front if it's a casino that does KYC, I feel like that would be a good idea to implement before a user is even allowed to deposit. I know this probably isn't a  suggestion you were thinking, but IMO it's a great idea.

I think honest casinos will at least have the option to do that.
These days I would avoid s casino that asks for a name but doesn't let me send my full info.

Just let me send you everything in advance just in case. I want to withdraw when I need it and not when they have the leisure to look into my documents manually.

[yahoo62278]

Nowadays, there are many casinos in the industry, and the majority of them are competing with each other to reach more players and grow their communities, which I think is normal and legitimate for any business, not only gambling.
We can see that most of these sites offer similar promos with slight differences. (But personally, I can see a big difference when it comes to contests or the customer service quality)
My question is: if online casinos could add one promotion or feature that has never been applied before, what would you prefer? (well, feel free to be creative )
If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Someone mentioned KYC up front if it's a casino that does KYC, I feel like that would be a good idea to implement before a user is even allowed to deposit. I know this probably isn't a  suggestion you were thinking, but IMO it's a great idea.

A lot of people want the opposite of this suggestion, they want casinos kyc free casinos but they forget about the dangers of it. KYC process eradicates the risk of getting scammed or account getting hacked. Making KYC verification important before making a deposit would help solve most of the problems with withdrawals because the casino would always be sure that the verified user is in control of the account

If a casinobos ever going to ask for kyc then I would rather the casino do it before any money changes hands. If the casino is going to be no kyc then it would be nice to never have to provide my info.

Im not saying people will or won't like it and I also understand their are good and bad things about kyc. I just dobt feel really safe giving my info out any longer.

[gunhell16]

If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Most of the reputable casino already have cover for this kind of loses that related to their own security fault. But if you let someone hack you then I guess no sane casino will give insurance for that.

I want to see on casino removing the house edge and introduce a cashback every week as way of giving back to players what they lose even once a month event only that doesn’t required wagering requirements.

Casino is earning a lot on players loses so cashback is helpful to ease a little bit pain in losses. I knew some casino already have this feature but I want it to become a standard for all casino.

Well, if every crypto casino did that, there’s no doubt that all players would be happy. However, I’m not sure if the casinos themselves would be pleased. Truth be told, those wagering requirements are where they get the funds to pay out players who frequently use their platforms.

That’s why my answer is: it’s unlikely to happen. We have to remember that casinos are businesses, not charities. While it’s nice to imagine a scenario that's purely in favor of us gamblers, it’s just not realistic.

[fortunecrypto]

If you ask me, I’d say free insurance to protect my funds in case of losses caused by hacking, inactivity, suspension, etc... What about you?

Reputable casinos protect their users' funds in case of an attack and hacking on their platform, like in the case of Stake.com.
But if it's a breach of your account because of mismanagement, I don't think they will refund it; that free insurance will put any casino in jeopardy because cheaters can easily exploit this feature. This insurance is new, but I don't think many casinos will add this.

[Orpichukwu]

No wagering conditions, this is what most gamblers could want, when they earn a bonus and were able to make an instant withdrawal after winning from the bonus given, but honestly, passing through the challenge of meeting up with the requirement on some o these bonuses make one to lose hold of the opportunity and ended at having nothing from it at last.

We are all going to love that. The casino has given us a bonus at the same time as giving you the type of condition to meet before you will be able to withdraw it. It is just an indirect way of telling you we are not here to give you any free money; you have to work for it if you need it, and there is still a high chance of getting nothing after the stress, which is another level of time-wasting in disguise.