Bc game not allowing me to withdraw my fund

[adroidanky]

Hi
My account id is 60646775,
And it says my kyc rejected and not allowed resubmission.
Live support not answering my questions and not helping me.
My money got stuck.
Plz help me

[acroman08]

Before they stopped answering, what did they say? Would you mind posting screenshots of your conversation with their support and perhaps include screenshots showing that the kyc was rejected?

Anyway, I'll try and pm their representative here in the forum, I noticed that they log in more frequently lately so they might see my pm and address this thread.

[Shishir99]

I hope their support team member will appear in this thread once they see the private message which might be sent by acroman08. I don't see much hope since they are no longer cooperate with most of the mediator including the person who represented this community for a long time. You can try your luck by sending a private message on their Twitter (X) account and see if you get some responses. This method worked for a player before, but there is a no guarantee that it would work for you. But there are no harm in trying every possible methods.

[caesar5000]

do you know what jurisdiction they are licensed in? have you made a formal complaint? do you have all the records on file?

[adroidanky]

Before they stopped answering, what did they say? Would you mind posting screenshots of your conversation with their support and perhaps include screenshots showing that the kyc was rejected?

Anyway, I'll try and pm their representative here in the forum, I noticed that they log in more frequently lately so they might see my pm and address this thread.

Plz check the attached screenshot
https://uploadnow.io/files/jkmJZ05
https://uploadnow.io/f/jkmJZ05

[Nathrixxx]

Snip

Since you're filing a report, make use of the appropriate format and make it more detailed, we need to see proofs and you don't really have to disclose your personal information before your case is being attended to, trust that we have more capable members here that can have a look on the case, but you must present it well and also see that you're not the one at fault to have been restricted.

Sample format

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

[holydarkness]

Plz check the attached screenshot
https://uploadnow.io/files/jkmJZ05
https://uploadnow.io/f/jkmJZ05

Can you please upload to talkimg? I probably do things wrongly in my attempt to access the image provided in your link, but it require me to sign up just to see the content. And I am not signing up just to see images, not if there are other better and simpler alternative. Please reupload to talkimg.com