I am writing this to publicly warn users about my experience with 1XBIT, after exhausting every possible internal support channel.
I am sharing this so others can make an informed decision.
Based on my experience, I strongly recommend not using 1XBIT if you value access to your funds and reliable support.
Background
1XBIT customer for over 4 years.
I'm sure that for all those four years, you were fully aware that 1Xbit was already scamming people; they were everywhere, scamming people, showing no mercy, even to their most loyal players or those who had been playing for a very long time. They just don't care.
Your experience is a big warning to all existing users that it's a matter of time before your turn comes to be their next victim; they are merciless, and they intentionally scam people even if you do not break any of their TOS
I am still open to resolving this if 1XBIT decides to finally engage constructively.
No, don't ask that, they will scam you the second time, just move on, it's good that you post your bad experience here, it's now among the hundreds or thousands that we have.