Ongoing Fiat Payment Problems on BC.Game — A Call for Clarity and Support

[The Cryptovator]

This isn't a scam accusation yet, but it could turn into a scam accusation in the future. Those who often visit the scam accusation board may notice allegations against BC Game, almost all allegations about fiat withdrawal or deposit issues. So this thread is about their deposit and withdrawal issues through the fiat payments gateway.

As far as I know to implement fiat payments gateway gambling platform have to assign local fiat agents, at least in my country that's how gambling fiat payments works. Recently you may have noticed in the scam accusation how users are facing fiat withdrawal or deposit issues. Still, I will not call it a scam attempt since I know how the fiat payments work. But unless the BC Game support system cooperates with victims, I am afraid very soon they will turn into a scam gambling platform.

In such a situation, @holydarkness was a hope for them. I had been wondering about creating this thread for a few days but thought, 'Let @holydarkness resolve it since he has some direct connection there.' Recently noticed the BC Game isn't helping @holydarkness anymore, and all the fiat issues are left pending. It's funny, even victims are blaming @holydarkness for not helping, even though he had been helping voluntarily.

From my end I have been trying to solve some issues and wrote through DM to BC Games. But unfortunately never heard back from them and haven't noticed any response from their end on the thread. Apologies if I missed their replies and solution; at least recently I can't see. I really don't need to make all the list regarding fiat issues, you just visit the scam accusation and will notice that I am right.

Why this thread?

I raised this concern to make BC Game aware. They should create a fiat issues thread where all the fiat withdrawal and deposit issues will be identified and solved. If they don't want to create one, then one of us or I could create another thread where only fiat issues will be posted. So it will be easy to solve all the fiat issues. Otherwise BC Game would lose their reputation here.

Note: I understand gambling platforms helping forum users through various campaigns or promotion and we definitely respect them if they run their platform smoothly. But really, we can't underestimate it; there are obvious issues where users have to suffer. The forum supports them in various ways as well for their marketing and to drive new gamblers. They have to help forum users as well. When running a gambling platform, there would be some issues; it doesn't matter really. But leave them as they are; without solving or responding, there wouldn't be a wise decision. Community input on this matter will be appreciated.

[Rashlyowl]

FIAT issue on this site seems to have been going on for a while, I remember someone on Facebook saying that he could make deposits but when he tried to withdraw, the status was always rejected. It happened over & over again until he resigned himself to the balance, he ended up playing without any winning intention. The person in the story is from Indonesia. I believe it's true that BC doesn't directly handle FIAT deposits & withdrawals, they use agents. Therefore, they should really maintain their quality.

[adultcrypto]

The fiat challenge at BC.Game mostly happen with Indian players, I have been following the discussion in the ANN thread of BC.Game where some of these things are being discussed. What have learnt from what is going on is that India banned gambling which made legitimate merchants, that add as third party for deposits and withdrawals, to stop processing these thereby leaving room for scammers to infiltrate the process. So those missing deposits/withdrawals were not actually delayed by BC.Game neither are the funds in their custody but my guess is that these questionable merchants are the problem. The issue have become delicate because it is hard for BC.Game to pay money they never receive. This is what I understood from the whole thing.

Fiat deposit and withdrawal is available for other countries including mine, Nigeria, and such deposits are credited instantly without delays. Hence, I find it strange when people say they are having problems with the fiat deposit of BC.Game or even contemplate the idea that BC.Game scammed them.

[Zwei]

he fiat challenge at BC.Game mostly happen with Indian players, I have been following the discussion in the ANN thread of BC.Game where some of these things are being discussed. What have learnt from what is going on is that India banned gambling which made legitimate merchants, that add as third party for deposits and withdrawals, to stop processing these thereby leaving room for scammers to infiltrate the process. So those missing deposits/withdrawals were not actually delayed by BC.Game neither are the funds in their custody but my guess is that these questionable merchants are the problem.

then they should stop offering INR deposits/withdrawals, and all those problems would go away, easy as that. but they don't, because they want to stay in the indian market, but they also don't want to fix the problems that comes with that.

The issue have become delicate because it is hard for BC.Game to pay money they never receive. This is what I understood from the whole thing.

if a player sends money to a third party merchant that bc.game works with, and the merchant scams bc.game, they need to compensate the player, it's their responsibility.

[JollyGood]

Whether specific to players from India or elsewhere, if they have had problems for some time did they ever either post about it or put a notice on their website to advise/inform their customers? If they have addressed the issue and are trying to rectify it, that would have been a sign of professionalism. Having said that, I doubt BC Game would have taken the unilateral step to tell their customers they were working to address the issue.

[The Cryptovator]

Whether specific to players from India or elsewhere, if they have had problems for some time did they ever either post about it or put a notice on their website to advise/inform their customers? If they have addressed the issue and are trying to rectify it, that would have been a sign of professionalism. Having said that, I doubt BC Game would have taken the unilateral step to tell their customers they were working to address the issue.

That's the reason I have created this thread. I admit if a gambling platform run, then there would be many issues. But the platform should be friendly enough to resolve them and cooperate with the user. Victims come on the forum when they don't get enough support from the platform's support system. They come here with a hope, but it's quite disappointing when the casino don't even bother to respond to the allegations. Some of the allegations would be false, but not all of the allegations are false there. It's the gambling platform's responsibility to prove victims wrong.

I have sent this thread link to BC Game as well; I'm not sure if they bother to respond here and cooperate to resolve such issues. It will be disappointing if they don't step up to solve these issues. Either on the platform or on the forum, they should focus on solving the issues; otherwise, they should pause the Indian rupee payment system.

[yahoo62278]

This isn't a scam accusation yet, but it could turn into a scam accusation in the future. Those who often visit the scam accusation board may notice allegations against BC Game, almost all allegations about fiat withdrawal or deposit issues. So this thread is about their deposit and withdrawal issues through the fiat payments gateway.

As far as I know to implement fiat payments gateway gambling platform have to assign local fiat agents, at least in my country that's how gambling fiat payments works. Recently you may have noticed in the scam accusation how users are facing fiat withdrawal or deposit issues. Still, I will not call it a scam attempt since I know how the fiat payments work. But unless the BC Game support system cooperates with victims, I am afraid very soon they will turn into a scam gambling platform.

In such a situation, @holydarkness was a hope for them. I had been wondering about creating this thread for a few days but thought, 'Let @holydarkness resolve it since he has some direct connection there.' Recently noticed the BC Game isn't helping @holydarkness anymore, and all the fiat issues are left pending. It's funny, even victims are blaming @holydarkness for not helping, even though he had been helping voluntarily.

From my end I have been trying to solve some issues and wrote through DM to BC Games. But unfortunately never heard back from them and haven't noticed any response from their end on the thread. Apologies if I missed their replies and solution; at least recently I can't see. I really don't need to make all the list regarding fiat issues, you just visit the scam accusation and will notice that I am right.

Why this thread?

I raised this concern to make BC Game aware. They should create a fiat issues thread where all the fiat withdrawal and deposit issues will be identified and solved. If they don't want to create one, then one of us or I could create another thread where only fiat issues will be posted. So it will be easy to solve all the fiat issues. Otherwise BC Game would lose their reputation here.

Note: I understand gambling platforms helping forum users through various campaigns or promotion and we definitely respect them if they run their platform smoothly. But really, we can't underestimate it; there are obvious issues where users have to suffer. The forum supports them in various ways as well for their marketing and to drive new gamblers. They have to help forum users as well. When running a gambling platform, there would be some issues; it doesn't matter really. But leave them as they are; without solving or responding, there wouldn't be a wise decision. Community input on this matter will be appreciated.

I honestly don't think they are interested in solving anything. We have been seeing issues for months now with no change and now we see they ceased communicating with the only person who has even lifted a finger tot ry to help keep them clean of accusations.

IMO just a matter of time til they disappear completely from this space and start screwing their players over.

[Shishir99]

I have been vocal against the BC game for years, even before the transaction issues with the fiat currency arose. I was vocal against them because of their shitty support system. They take months to reply to an email, and their support agents do not reply to customers once they find out that the customer is having a problem. Their support just provides information that is already available on the website.

Since I heard that they have already suspended cooperation with holydarkness, I know they do not have good intention. They will just let their merchants scam the players, and they will scam the players directly as well.