700 XMR Scam by Swapter - $10K BOUNTY

[JeromeTash]

https://talkimg.com/images/2026/03/27/Uvo0HT.png

I asked them about the situation but received no clear reply. I believe this is a blatant scam, and in my view they are scammers.

Judging from the response, it's unfortunate that OP may not get back his funds. If Swapter really cared about their reputation, this case would have been resolved by now and wouldn't have dragged on for months. They are just using the gimmick of investigations to make it look like they are working on the case whilst waiting for more potential victims who might think that it wasn't swapter that took the funds but a third party.

[LoyceV]

"Such cases are handled directly with the user". Right. They didn't answer my questions, they stopped posting and didn't log in for almost 2 months.

I asked them about the situation but received no clear reply. I believe this is a blatant scam, and in my view they are scammers.

They're tagged and Flagged, and abandoned Bitcointalk. It's obvious the 700 XMR (which was very dumb to send to an anonymous website with shady terms) triggered their selective scamming.

To quote myself:

Your terms of use are .... interesting:

We cannot be held responsible for any risks connected with using the Website

Swapter does not claim or warrant to you that:
    Your using the Website and the Services will meet Your expectations;
~
    data provided through the Website will be accurate;
    the Website or any content available on the Website or through the Website contains no viruses or other harmful constituents.

So you're saying your website may be disappointing, incorrect and spread virusses, but you're totally fine with that. Lol.

Using the Website can carry financial risks and must be used solely as an experimental utility.

Were you drunk when you made that up?

I'm no lawyer, but your whole privacy policy and terms of service read like a big joke.

[Trêvoid]

Your terms of use are .... interesting:

We cannot be held responsible for any risks connected with using the Website

Swapter does not claim or warrant to you that:
    Your using the Website and the Services will meet Your expectations;
~
    data provided through the Website will be accurate;
    the Website or any content available on the Website or through the Website contains no viruses or other harmful constituents.

So you're saying your website may be disappointing, incorrect and spread virusses, but you're totally fine with that. Lol.

Using the Website can carry financial risks and must be used solely as an experimental utility.

Were you drunk when you made that up?

I'm no lawyer, but your whole privacy policy and terms of service read like a big joke.

this terms of service like: could be buggy, inaccurate, or contagious. Proceed if brave.

[Zwei]

https://talkimg.com/images/2026/03/27/Uvo0HT.png

I asked them about the situation but received no clear reply. I believe this is a blatant scam, and in my view they are scammers.

... They are just using the gimmick of investigations to make it look like they are working on the case whilst waiting for more potential victims who might think that it wasn't swapter that took the funds but a third party.

also this was a swap from XMR to BTC, so what are they even investigating that is taking 4 months?
even if they are investigating the receiving BTC address, if there was any real investigation in the first place it would have ended long ago, third party involved or not. they are just out there to scam, nothing else.



does anyone know how we can get kycnot.me to update their listing to add scam next to their name?

[Trêvoid]

https://talkimg.com/images/2026/03/27/Uvo0HT.png

I asked them about the situation but received no clear reply. I believe this is a blatant scam, and in my view they are scammers.

... They are just using the gimmick of investigations to make it look like they are working on the case whilst waiting for more potential victims who might think that it wasn't swapter that took the funds but a third party.

also this was a swap from XMR to BTC, so what are they even investigating that is taking 4 months?
even if they are investigating the receiving BTC address, if there was any real investigation in the first place it would have ended long ago, third party involved or not. they are just out there to scam, nothing else.



does anyone know how we can get kycnot.me to update their listing to add scam next to their name?

I'm in contact with him.

[Trêvoid]

Update:

Thanks to Kycnot.me admin Pluja for his efforts on this case. I’ve been in contact with him, he also reached out to the Swapter team and did his best to find a solution.

If no solution is found, they will be downgraded to Community-contributed.

[cephalopod]

Update:

Thanks to Kycnot.me admin Pluja for his efforts on this case. I’ve been in contact with him, he also reached out to the Swapter team and did his best to find a solution.

If no solution is found, they will be downgraded to Community-contributed.

Thank you, Trêvoid, and everyone involved for your time and assistance on this matter. I sincerely appreciate your support.

Latest updates on the case:

Over five months have passed, and I have yet to receive proper explanation for why the exchange was not completed.

I’ve consulted with several attorneys who have asked me to gather basic information before they can proceed, specifically, Swapter’s base of operations and the appropriate legal contact. Does anyone have this information? I’ve already asked Swapter directly but have received no response as expected.

I recently received an email from Swapter stating "Your funds blocked upon request." and a request that I submit KYC for the exchange, with no explanation for the request. Their website also advertises that no KYC is required: https://ibb.co/Nd13SpP0

I’m willing to provide KYC if it ensures I receive my funds, but I'm concerned they may be using the KYC process to legally retain the funds. I found the following on https://blog.kycnot.me/p/swapter-review "if they determine that "any of the information [the] customer provided is incorrect, false, outdated, or incomplete" then Swapter may decide to terminate all of the services they provide to the user. What exactly would happen to their funds in such a case remains unclear."

[LoyceV]

I’ve consulted with several attorneys who have asked me to gather basic information before they can proceed, specifically, Swapter’s base of operations and the appropriate legal contact. Does anyone have this information? I’ve already asked Swapter directly but have received no response as expected.

It's one of their lies:

1. Our registration details and legal information are available upon request

Great! I hereby request to post it here

That was a year ago, they never answered.

I’m willing to provide KYC if it ensures I receive my funds

Sending your documents to anonymous scammers can only create more problems. They'll know where to find you in real life.

[NotATether]

Be careful with any "crypto recovery services" who try to contact you, OP. Most of these are also classical scams.

Some have messaged me to try to pass along their contact info. It is quite tiring.

[cephalopod]

It's been nearly a month since I raised concerns about their KYC policies and received no response.
I'm convinced they pulled a scam on me.
I will pursue legal action.

[LoyceV]

I will pursue legal action.

Against whom? It's an anonymous website with an anonymous owner:

you should initiate legal action.

I'm still waiting for them to post their details:

1. Our registration details and legal information are available upon request

Great! I hereby request to post it here

[cephalopod]

Still no reply.

I am offering a bounty of up to $10K for intel about Swapter.

I already have good leads on Swapter’s base of operations but need additional information to build a stronger case.

Real-life identities and information about the operators are the types of evidence I will reward. If you have any other information that you believe could assist my case, please contact me and we will discuss a reward.

The evidence must be verifiable on-chain, off-chain, or through a combination of both. Unverifiable tips are welcome but not eligible for the bounty; if an unverifiable tip later proves correct, I will issue a separate reward.

If your information directly leads to the return of stolen funds, you will receive the $10K bounty plus 10% of the total recovered amount (currently valued at approximately $280,000).

I can deposit the $10K bounty into escrow, a multi-signature wallet, or another secure arrangement acceptable to all parties.

Information may be submitted publicly in this thread or privately via PM.

Thank you in advance for any assistance.

[logfiles]

Still no reply.

I am offering a bounty of up to $10K for intel about Swapter.

I already have good leads on Swapter’s base of operations but need additional information to build a stronger case.

Real-life identities and information about the operators are the types of evidence I will reward. If you have any other information that you believe could assist my case, please contact me and we will discuss a reward.

The evidence must be verifiable on-chain, off-chain, or through a combination of both. Unverifiable tips are welcome but not eligible for the bounty; if an unverifiable tip later proves correct, I will issue a separate reward.

If your information directly leads to the return of stolen funds, you will receive the $10K bounty plus 10% of the total recovered amount (currently valued at approximately $280,000).

I can deposit the $10K bounty into escrow, a multi-signature wallet, or another secure arrangement acceptable to all parties.

Information may be submitted publicly in this thread or privately via PM.

Thank you in advance for any assistance.

I am quite surprised that the service is still listed on bestchange. There have been a number of complaints that seem unresolved an involve a lot of money. The problem with bestchange is that they will mark even issue that has not yet be resolved as resolved.

The claim that they have done additional checks and the service has official legal registration, so they should be able to provide the company's license since swapter seems to hide it from it's customers.

here is the link: https://www.bestchange.com/swapter-exchanger.html?filter=reviews

[cephalopod]

Thanks!

I’ve received information about several team members and may share it publicly soon so others who were mistreated by Swapter can take action.

[LoyceV]

I’ve received information about several team members and may share it publicly soon

Take note of the forum rules: this should be posted on the Investigations board:

Code:

Personal info can only be posted here.

But that board is only accessible for (I think) Jr. Members and up, so you'll need to have made at least 30 posts first.

[examplens]

I am quite surprised that the service is still listed on bestchange. There have been a number of complaints that seem unresolved an involve a lot of money. The problem with bestchange is that they will mark even issue that has not yet be resolved as resolved.

I'm not surprised at all here anymore.
I came to the conclusion that if a service is listed on BC, it should be avoided. They somehow became an aggregator for "not to use" exchanges. Now there are already so many better alternatives in that segment, they have certainly lost the good position they had a few years ago.

But that board is only accessible for (I think) Jr. Members and up, so you'll need to have made at least 30 posts first.

Since this is a significant amount and this case has been going on for months, perhaps an old member could open a topic in Investigations for cephalopod