2up.io casino scam 41000 usd

[aleks86]

https://bitcointalk.org/index.php?topic=5569415.0
same like here, after I contacted support to ask, they deleted my account. But I have few screenshots from it. Where we can see amount and  very funny question from casino support. Where they ask what technique I used to win slots game: https://ibb.co/tpQCbRB5

What happened:
Registred at this site last year June-July, played only one day. Got winnings. Withdrawed (previous expirience was not the best, withdraw was so slow, but they approved it. Also I wrote review that time on trustpilot site, everyone can view it).

Then on January 24 they send me email that I have VIp status, and some Vip offers. That day I made few deposits, also got some winnings, and started to withdraw. Next days I again made deposits. I played whole days. In result I had balance about 41000 usd.

Then I made again withdraw. After few hour I asked casino support, why withdraw approve are delayed. And receive such answer: Thank you for patiently waiting. Our team is requesting that you provide information on how you won the slots before we process your withdrawal. Do you have any techniques you use?

After this one I understood that I will be scammed, only scam casino can ask such question. And after 4 days my account was DELETED. The reason is fraudulent activity. Absurd, I just played video slots with max bet (100 euro per spin).


Scammers Profile Link:
https://bitcointalk.org/index.php?topic=5562340.0


Amount scammed is about 41000 usd

Payment Method:  trx

Proof of Payment: https://ibb.co/WNzDTqrV
https://ibb.co/WZgsJvk
https://ibb.co/WNzDTqrV
https://ibb.co/wZNG9TLg
https://ibb.co/nN8nvG43

[holydarkness]

OP, mind to share me your email address or username or whatever login details you use on 2up, so I can reach my contact and get them to pinpoint to your complaint? And uhhh... please reupload all the images to talkimg. I can't see anything under ibb for some reason.

[logfiles]

I am going to quote your images for visibility and proper follow up by other members

Where they ask what technique I used to win slots game:

<...>
Proof of Payment:

Maybe they studied with deposit, bettong and withdrawal patterns before they came to that conclusion. I think it's better you involve a third party arbitrator in this case for proper clarity as the casino is likely not going to share the details of how they came with such a conclusion here

[Don Pedro Dinero]

I am going to quote your images for visibility and proper follow up by other members

Where they ask what technique I used to win slots game:

Maybe they studied with deposit, bettong and withdrawal patterns before they came to that conclusion. I think it's better you involve a third party arbitrator in this case for proper clarity as the casino is likely not going to share the details of how they came with such a conclusion here

From what I can see in those screenshots, indeed support asked him about the ‘technique’ used when playing slots. The person who asked him that question must not have been the brightest bulb in the box. There is no ‘technique’ you can use when playing online slots to cheat the casino.

I had put the OP on ignore, but I just took him off. If alleged cheating while playing slots is the reason 2up.io has suspended the account, I would like to know what explanation they give.

[Eternad]

From what I can see in those screenshots, indeed support asked him about the ‘technique’ used when playing slots. The person who asked him that question must not have been the brightest bulb in the box. There is no ‘technique’ you can use when playing online slots to cheat the casino.

I had put the OP on ignore, but I just took him off. If alleged cheating while playing slots is the reason 2up.io has suspended the account, I would like to know what explanation they give.

I saw some case before in the reddit that users manage to exploit a specific slot game that has some vulnerability issue which they manage to play with high winning rate.

But I doubt someone can implement a certain strategy or technique to boost his winning percentage. Maybe the support wording is just bad instead of technique maybe tools to find slot games with vulnerabilities using a certain method.

[Zwei]

Absurd, I just played video slots with max bet (100 euro per spin).

which slots did you play and win on?

🚨 2UP.IO SECURITY AUDIT - CYBERLEAKWATCH FORENSIC ANALYSIS 🚨

...
OUR PROPOSAL:
We can provide you with a Certified Evidence Pack including a technical refutation of their "fraudulent activity" claim. This document i designed to force a response from regulators and aggregators (CasinoGuru, AskGamblers).
  
We work on a Success-Fee basis (15%). No upfront cost. Do not let them delete your history without a forensic fight.
...

bunch of bullshit.

this guy is going from one scam accusation to another trying to get people to contact him for "help".
anyone with more than two brain cells would know how that will end (you will get scammed).

Maybe the support wording is just bad instead of technique maybe tools to find slot games with vulnerabilities using a certain method.

maybe, but normally, people abusing something like that try to get the maximum out of it, but from the deposits the OP shared (ignoring the first one), he deposited ~$29k, so he is only up ~$12k.
which is why i think it's unlikly, but who knows.

i also would like to know what explanation 2up give for this.

[holydarkness]

I am going to quote your images for visibility and proper follow up by other members

[...]

Thanks for the visibility assist. I got OP's username now.

Maybe they studied with deposit, bettong and withdrawal patterns before they came to that conclusion. I think it's better you involve a third party arbitrator in this case for proper clarity as the casino is likely not going to share the details of how they came with such a conclusion here

Umm, can we wait on this? Adding a third party arbitrator to the equation? Now that I've got OP's username, I'll try to reach my contact and get them to understand what happened, from their side.

OP? Mind to wait?

[aleks86]

I am going to quote your images for visibility and proper follow up by other members

[...]

Thanks for the visibility assist. I got OP's username now.

Maybe they studied with deposit, bettong and withdrawal patterns before they came to that conclusion. I think it's better you involve a third party arbitrator in this case for proper clarity as the casino is likely not going to share the details of how they came with such a conclusion here

Umm, can we wait on this? Adding a third party arbitrator to the equation? Now that I've got OP's username, I'll try to reach my contact and get them to understand what happened, from their side.

OP? Mind to wait?

Hi, I already contacted lawyer. But seems 2up.io also scam everyone, the address which you can see on their site is "empty". They are not registred at this address in Curacao. Also I made complaint with casino guru.

[holydarkness]

Umm, can we wait on this? Adding a third party arbitrator to the equation? Now that I've got OP's username, I'll try to reach my contact and get them to understand what happened, from their side.

OP? Mind to wait?

Hi, I already contacted lawyer. But seems 2up.io also scam everyone, the address which you can see on their site is "empty". They are not registred at this address in Curacao. Also I made complaint with casino guru.

Okay then, since you've escalated that far to court-level by having a lawyer --as well as escalating in a tad-bit less escalation to CG-- I am not going to bring this to my contact's plate as it will now belong to their legal department to handle and resolve.

[2UP.io]

https://bitcointalk.org/index.php?topic=5569415.0
same like here, after I contacted support to ask, they deleted my account. But I have few screenshots from it. Where we can see amount and  very funny question from casino support. Where they ask what technique I used to win slots game: https://ibb.co/tpQCbRB5

What happened:
Registred at this site last year June-July, played only one day. Got winnings. Withdrawed (previous expirience was not the best, withdraw was so slow, but they approved it. Also I wrote review that time on trustpilot site, everyone can view it).

Then on January 24 they send me email that I have VIp status, and some Vip offers. That day I made few deposits, also got some winnings, and started to withdraw. Next days I again made deposits. I played whole days. In result I had balance about 41000 usd.

Then I made again withdraw. After few hour I asked casino support, why withdraw approve are delayed. And receive such answer: Thank you for patiently waiting. Our team is requesting that you provide information on how you won the slots before we process your withdrawal. Do you have any techniques you use?

After this one I understood that I will be scammed, only scam casino can ask such question. And after 4 days my account was DELETED. The reason is fraudulent activity. Absurd, I just played video slots with max bet (100 euro per spin).


Scammers Profile Link:
https://bitcointalk.org/index.php?topic=5562340.0


Amount scammed is about 41000 usd

Payment Method:  trx

Proof of Payment: https://ibb.co/WNzDTqrV
https://ibb.co/WZgsJvk
https://ibb.co/WNzDTqrV
https://ibb.co/wZNG9TLg
https://ibb.co/nN8nvG43

Hello,

We want to clarify this case in detail to avoid misinformation.

After a full compliance and risk investigation, we confirmed that the individual involved created and operated multiple accounts on our platform. Multi-accounting is explicitly prohibited under our Terms of Service because it allows users to bypass risk controls, abuse promotions, and gain unfair advantage over other players.

This was not a minor or technical violation. It was a deliberate attempt to operate multiple identities within the system.

Despite this confirmed violation, our records show the following financial activity:
        •        Total deposits: $56,985 USD
        •        Total withdrawals: $91,295 USD

This means the user already withdrew $34,310 USD more than deposited before enforcement action was taken.

We want to be very clear:
our platform did not confiscate funds unfairly or block a losing player. The user profited significantly before the violation was enforced.

The restriction was applied only after clear, verifiable evidence of multi-account abuse was confirmed by our compliance team. All enforcement actions follow internal procedures designed to protect fair play and platform integrity.

For security and privacy reasons, we cannot publish detection methods, account link evidence, or personal data publicly. Sharing this information would compromise anti-fraud systems and expose other users.

If the individual believes there was an error, they are free to contact support for a formal internal review. However, based on the investigation, the decision stands.

We enforce our rules consistently. Allowing multi-account abuse would damage the ecosystem and harm legitimate players.

Our responsibility is to maintain a fair environment — even when enforcement decisions are unpopular.


— Platform Compliance Team

[aleks86]

https://bitcointalk.org/index.php?topic=5569415.0
same like here, after I contacted support to ask, they deleted my account. But I have few screenshots from it. Where we can see amount and  very funny question from casino support. Where they ask what technique I used to win slots game: https://ibb.co/tpQCbRB5

What happened:
Registred at this site last year June-July, played only one day. Got winnings. Withdrawed (previous expirience was not the best, withdraw was so slow, but they approved it. Also I wrote review that time on trustpilot site, everyone can view it).

Then on January 24 they send me email that I have VIp status, and some Vip offers. That day I made few deposits, also got some winnings, and started to withdraw. Next days I again made deposits. I played whole days. In result I had balance about 41000 usd.

Then I made again withdraw. After few hour I asked casino support, why withdraw approve are delayed. And receive such answer: Thank you for patiently waiting. Our team is requesting that you provide information on how you won the slots before we process your withdrawal. Do you have any techniques you use?

After this one I understood that I will be scammed, only scam casino can ask such question. And after 4 days my account was DELETED. The reason is fraudulent activity. Absurd, I just played video slots with max bet (100 euro per spin).


Scammers Profile Link:
https://bitcointalk.org/index.php?topic=5562340.0


Amount scammed is about 41000 usd

Payment Method:  trx

Proof of Payment: https://ibb.co/WNzDTqrV
https://ibb.co/WZgsJvk
https://ibb.co/WNzDTqrV
https://ibb.co/wZNG9TLg
https://ibb.co/nN8nvG43

Hello,

We want to clarify this case in detail to avoid misinformation.

After a full compliance and risk investigation, we confirmed that the individual involved created and operated multiple accounts on our platform. Multi-accounting is explicitly prohibited under our Terms of Service because it allows users to bypass risk controls, abuse promotions, and gain unfair advantage over other players.

This was not a minor or technical violation. It was a deliberate attempt to operate multiple identities within the system.

Despite this confirmed violation, our records show the following financial activity:
        •        Total deposits: $56,985 USD
        •        Total withdrawals: $91,295 USD

This means the user already withdrew $34,310 USD more than deposited before enforcement action was taken.

We want to be very clear:
our platform did not confiscate funds unfairly or block a losing player. The user profited significantly before the violation was enforced.

The restriction was applied only after clear, verifiable evidence of multi-account abuse was confirmed by our compliance team. All enforcement actions follow internal procedures designed to protect fair play and platform integrity.

For security and privacy reasons, we cannot publish detection methods, account link evidence, or personal data publicly. Sharing this information would compromise anti-fraud systems and expose other users.

If the individual believes there was an error, they are free to contact support for a formal internal review. However, based on the investigation, the decision stands.

We enforce our rules consistently. Allowing multi-account abuse would damage the ecosystem and harm legitimate players.

Our responsibility is to maintain a fair environment — even when enforcement decisions are unpopular.


— Platform Compliance Team

So, the problem is that a player who plays at 100 euros per spin won and withdrew more than he deposited. And this is a real problem for you. It's clear that a player who plays in a casino won't always lose. Proving that I played at 100 euros and violated any rules is difficult. So, you can simply write that I have multiple accounts. This is complete nonsense.

Why would someone who plays 100-euro slots need additional accounts? Clearly, these are fabricated, bogus reasons.

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[aleks86]

The 2up.io scam project's website also lists the address where they are registered, which is also a scam. I contacted a lawyer, and he said the address was empty. This further proves that this is a scam.


2UP is owned and operated by Uponly N.V., Curacao company registration number 163454, registered address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curacao. (FAKE REGISTRATION ADDRESS)

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[aleks86]

Perhaps the 2up.io casino scam could explain to the public how someone who plays with their own money without any bonuses is considered a multi-account abuser.


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[holydarkness]

The 2up.io scam project's website also lists the address where they are registered, which is also a scam. I contacted a lawyer, and he said the address was empty. This further proves that this is a scam.


2UP is owned and operated by Uponly N.V., Curacao company registration number 163454, registered address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curacao. (FAKE REGISTRATION ADDRESS)

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Okay, so file a formal complaint to the court, or whatever your lawyers suggest you to do [given, if correct, there is no address to be subpoena-ed]. We can't do much and I personally won't interfere any centimeter further if a more direct and drastic measure of legal suites is already involved.

And stop burst posting, it's against forum rules. Lest you get banned.

[aleks86]

The 2up.io scam project's website also lists the address where they are registered, which is also a scam. I contacted a lawyer, and he said the address was empty. This further proves that this is a scam.


2UP is owned and operated by Uponly N.V., Curacao company registration number 163454, registered address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curacao. (FAKE REGISTRATION ADDRESS)

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Okay, so file a formal complaint to the court, or whatever your lawyers suggest you to do [given, if correct, there is no address to be subpoena-ed]. We can't do much and I personally won't interfere any centimeter further if a more direct and drastic measure of legal suites is already involved.

And stop burst posting, it's against forum rules. Lest you get banned.

Are you threatening me that you won't do anything? This is very funny. What can you even do besides useless spam?

[aleks86]

That's right, I'm going where they'll help me. Everything I write here is done so that maybe some potential player won't do something as stupid as deposit at 2up.io.