Xyes casino scam $171

[Alijarif]

I Register on the Xyes Casino website for playing poker, where account verification was mandatory, and I complete the verification on that time. During that period, both deposit and withdraw were successfully proceed in my account.

However, suddenly my withdrawing fund were stopped, and I was informed that I need to re-verify my account in order to withdraw funds. The first verification step had already been completed earlier. The second step required submission of my National ID, and the third step required a utility bill—both of which I completed successfully.

Up to this point, everything would have been acceptable. But then a fourth step was introduced, requiring proof of source of income or a bank statement. Even after completing three verification steps, withdrawals were still not allowed.

If withdraw are not possible without completing this fourth step, the casino should have  clear from the beginning. What is the point of creating so many steps and complications? This kind of process gradually destroys users’ trust in casino sites.


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[memehunter]

requiring proof of source of income or a bank statement. 

lol that too for a cashing out $171.
I don't believe you have deposited hundreds of thousands of bucks suddenly (correct me if I am wrong) since no body will cash out  $171 bucks after that 
BTW, why you decided to play at this specific casino which is not having a good reputation here? You decided to ignore community advise now you want us to help you
You might have been greedy and fall for the various lucrative bonuses offered by the casino in question.
 

[Alijarif]

requiring proof of source of income or a bank statement. 

lol that too for a cashing out $171.
I don't believe you have deposited hundreds of thousands of bucks suddenly (correct me if I am wrong) since no body will cash out  $171 bucks after that 
BTW, why you decided to play at this specific casino which is not having a good reputation here? You decided to ignore community advise now you want us to help you
You might have been greedy and fall for the various lucrative bonuses offered by the casino in question.
 

The amount I wanted to withdraw isn’t the problem. It could be $171 or a larger sum,a proper platform should maintain the same withdraw and verification standard all the time.i had completed the necessary verification earlier.At that time, both deposits and withdraw went through without any issues. The withdrawal block happened later,after the funds were available, and then I received repeated requests for verification.

[The Cryptovator]

The amount I wanted to withdraw isn’t the problem. It could be $171 or a larger sum,a proper platform should maintain the same withdraw and verification standard all the time.i had completed the necessary verification earlier.At that time, both deposits and withdraw went through without any issues. The withdrawal block happened later,after the funds were available, and then I received repeated requests for verification.

I am afraid you might make mistakes again by joining another non-reputable casino. Because before a larger deposit, you must need to check the casino's reputation, especially on the forum, since you are already familiar with the forum. The amount requested to withdraw isn't big; asking the source of funds for that amount seems horrible to me. Even for the big amount, they shouldn't ask for the source of funds after a win or during withdrawal. Rather, during deposit, they should ask if it is really necessary; otherwise, they should refund the funds to the same address from which the funds were sent from. Also, users shouldn't use any custodial wallet to make deposits into casinos.

However, it seems they are pretty active, and this is their announcement thread: https://bitcointalk.org/index.php?topic=5543708.0

I have sent him a DM to look into these allegations and solve them. Not sure if they care about forum reputation since they already have negative feedback from DT members. Unless they solve it, then they might get more negative feedback from DT members. Also, if this thread remains unsolved, you may raise a flag against them. For now you may write into their announcement thread by using this thread reference link.

[Alijarif]

The amount I wanted to withdraw isn’t the problem. It could be $171 or a larger sum,a proper platform should maintain the same withdraw and verification standard all the time.i had completed the necessary verification earlier.At that time, both deposits and withdraw went through without any issues. The withdrawal block happened later,after the funds were available, and then I received repeated requests for verification.

I am afraid you might make mistakes again by joining another non-reputable casino. Because before a larger deposit, you must need to check the casino's reputation, especially on the forum, since you are already familiar with the forum. The amount requested to withdraw isn't big; asking the source of funds for that amount seems horrible to me. Even for the big amount, they shouldn't ask for the source of funds after a win or during withdrawal. Rather, during deposit, they should ask if it is really necessary; otherwise, they should refund the funds to the same address from which the funds were sent from. Also, users shouldn't use any custodial wallet to make deposits into casinos.

However, it seems they are pretty active, and this is their announcement thread: https://bitcointalk.org/index.php?topic=5543708.0

I have sent him a DM to look into these allegations and solve them. Not sure if they care about forum reputation since they already have negative feedback from DT members. Unless they solve it, then they might get more negative feedback from DT members. Also, if this thread remains unsolved, you may raise a flag against them. For now you may write into their announcement thread by using this thread reference link.

Even after 24 hours, I still haven’t received any solution.

[XYes Official]

We apologize for the delayed response. Please send us your user ID via private message, and we will review the case details for you.

Thank you！

--XYes.com

[The Cryptovator]

Even after 24 hours, I still haven’t received any solution.

Can you please collaborate with XYes? I received a PM reply from them that they are ready to help but are missing your username, as they already mentioned below. It seems you aren't responding to their reply here; unless you collaborate with them and don't post the correct format, it's quite hard to resolve your issues. One thing: we aren't their representative, which means we can't help you directly. We can just ask them to resolve or respond to the allegation thread. They are the ones to solve it.

We apologize for the delayed response. Please send us your user ID via private message, and we will review the case details for you.

Thank you！

--XYes.com

It doesn't matter; at least you responded on the thread and to my PM as well. I already asked the victim to provide the username; I hope he will collaborate with you, and I am expecting a resolution from your end. Good luck.

[Coyster]

We apologize for the delayed response. Please send us your user ID via private message, and we will review the case details for you.

Why do you guys make KYC mandarory upon registration (according to the words of the OP), only to hit the player with another KYC request subsequently, it does not make any sense. I would rather play in a casino that allows me play without KYC from the start, but can request for it later. Better than doing KYC twice.

That said, it is also crazy requesting source of funds, when the amount in dispute here is just above a hundred dollars.