Duckdice.io and Tower.bet They closed my account due to suspicious activity

[Jorjorjo1234]

What happened::

I have been an active player on DuckDice for more than four years. I hold VIP status and rank among the top 50 players by valid betting volume. In this month’s Monthly Contest, I am still on the betting leaderboard. As one of the relatively few sports betting players on DuckDice, I feel that I have been treated unfairly.

A few days ago, I learned about another website, Tower.bet, through DuckDice. The interface looked somewhat similar. After consulting with customer support, I decided to try this DuckDice-recommended site. I registered an account on Tower.bet and started betting. I successfully won about 3,500 USDT and was able to withdraw most of it.

However, when I attempted to withdraw the remaining 217 USDT, my withdrawal was rejected and I was asked to complete KYC Level 3 verification.

I had previously encountered a similar KYC3 request on DuckDice and had already reached a resolution with the admin at that time. I personally find KYC3 excessively intrusive to my privacy. Therefore, I asked Tower.bet support whether a similar arrangement could be made. After reviewing my account, their support suddenly claimed that the sports provider had flagged my account and immediately banned me.

The message I received was:
“Your account has been banned as a result of a report from our sports provider. This report points out behaviors commonly linked to violations of sportsbook rules, such as arbitrage betting, misuse of bonuses, and other types of systematic exploitation. Please be aware that you are not eligible for a refund since your withdrawals have exceeded your deposits.”

I was completely confused by this. So I came back to DuckDice support to ask what was going on, and only then did I realize it appears to be handled by the same support team, which makes me wonder whether the two platforms are related.

Finally, support told me that my account was banned because I was allegedly using a “value betting strategy.” I do not understand this accusation, and no evidence has been provided. I even had to look up what value betting means.

Yes, I have been winning more over the past period (around 20k), but I do not believe that winning should be a reason to ban my account. Although my DuckDice account has not been banned, I now feel unsafe continuing to play because I am worried that any deposited funds could be confiscated without clear justification.

My main concern is this: the odds and matches are provided by your platform. How can simply placing bets be considered “value betting” in a way that violates rules? Is it fair to ban an account without providing any concrete evidence?

Most of my bets were on major events such as esports, the UEFA Champions League, and the NBA. Before this winning period, I had previously lost nearly 30k. Every win I achieved came with real risk. What I truly cannot understand is the claim that because my withdrawals exceeded my deposits, the remaining balance can be confiscated. Was this money not legitimately won?

At this point, it feels as though my DuckDice account remains open only because my total losses still exceed my winnings. This makes me worry that if I become more profitable, my account could also be banned.

I can accept being restricted from sports betting going forward if there are concerns — provided this is communicated clearly in advance. Like in a casino, this should be a two-way choice. However, banning accounts retroactively after players have already won creates the impression that the platform is not reliable.

I hope you can provide a clear explanation and review this situation fairly.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=2685005
https://bitcointalk.org/index.php?action=profile;u=917361


Amount Scammed: 217 USDT
Payment Method: USDT

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[Pmalek]

DuckDice and Tower.bet are operated by the same people. My guess is they use the same sports betting provider as well. If I were you, I wouldn't deposit anything else into that DuckDice account you have. Maybe they are waiting for you to do that so they can confiscate your money.

If they are accusing you of value betting, it means that they believe that you took (systematic) advantage of higher odds on their website than they were elsewhere. This can be in pre-match or live betting. If the odds of an outcome are higher than the likelihood of that outcome happening, it's considered a 'value bet.' If all or most of your betting history consists of such bets, the bookie probably sees that as an unfair way of playing.

I don't necessarily agree with that, but that's the way it is. I think that if they offer odds of X, they should also pay out all winnings players make betting on those odds. What's the point in offering them if you can get in trouble betting on them. If it was the other way around, and the bookies offered too low odds on an outcome, they sure as hell wouldn't cancel bets and refund players.

[holydarkness]

As Pmalek mentioned, DuckDice and Tower are sister-casino. That said, I have their contact in my hand. Do you mind to inform me your username or email address or other login details? I think I can kill two birds with one representative, namely get them to look at your Tower's case, and then get them to peek at their sister's system and see your case there too.

[Jorjorjo1234]

DuckDice and Tower.bet are operated by the same people. My guess is they use the same sports betting provider as well. If I were you, I wouldn't deposit anything else into that DuckDice account you have. Maybe they are waiting for you to do that so they can confiscate your money.

If they are accusing you of value betting, it means that they believe that you took (systematic) advantage of higher odds on their website than they were elsewhere. This can be in pre-match or live betting. If the odds of an outcome are higher than the likelihood of that outcome happening, it's considered a 'value bet.' If all or most of your betting history consists of such bets, the bookie probably sees that as an unfair way of playing.

I don't necessarily agree with that, but that's the way it is. I think that if they offer odds of X, they should also pay out all winnings players make betting on those odds. What's the point in offering them if you can get in trouble betting on them. If it was the other way around, and the bookies offered too low odds on an outcome, they sure as hell wouldn't cancel bets and refund players.

I placed games mostly on big market or esports matches, I checked the sport provider, it is Betby sportsbook.

I think it is not fair, they can ban my account and refund my balance, but cannot do it on that way lol.

[holydarkness]

DuckDice and Tower.bet are operated by the same people. My guess is they use the same sports betting provider as well. If I were you, I wouldn't deposit anything else into that DuckDice account you have. Maybe they are waiting for you to do that so they can confiscate your money.

If they are accusing you of value betting, it means that they believe that you took (systematic) advantage of higher odds on their website than they were elsewhere. This can be in pre-match or live betting. If the odds of an outcome are higher than the likelihood of that outcome happening, it's considered a 'value bet.' If all or most of your betting history consists of such bets, the bookie probably sees that as an unfair way of playing.

I don't necessarily agree with that, but that's the way it is. I think that if they offer odds of X, they should also pay out all winnings players make betting on those odds. What's the point in offering them if you can get in trouble betting on them. If it was the other way around, and the bookies offered too low odds on an outcome, they sure as hell wouldn't cancel bets and refund players.

I placed games mostly on big market or esports matches, I checked the sport provider, it is Betby sportsbook.

I think it is not fair, they can ban my account and refund my balance, but cannot do it on that way lol.

It is a common practice amongst casino to return your initial depo if you're in the minus PnL or to return nothing if your overall PnL is in the green side. They're here to be fair, to pay what is won fairly and return what's not belong to them [suppose you're in PnL negative, thus eligible for initial depo]. Again, if you're willing for me to be your eyes and see evidences they have for you [very much likely it'll be under for-my-eyes-only], kindly provide your login details to me, you can PM me that if you prefer the info to be private, I'll reach my contact come Monday to consult with them regarding your issue.

[Rating Place]

DuckDice and Tower.bet are operated by the same people. My guess is they use the same sports betting provider as well. If I were you, I wouldn't deposit anything else into that DuckDice account you have. Maybe they are waiting for you to do that so they can confiscate your money.

If they are accusing you of value betting, it means that they believe that you took (systematic) advantage of higher odds on their website than they were elsewhere. This can be in pre-match or live betting. If the odds of an outcome are higher than the likelihood of that outcome happening, it's considered a 'value bet.' If all or most of your betting history consists of such bets, the bookie probably sees that as an unfair way of playing.

I don't necessarily agree with that, but that's the way it is. I think that if they offer odds of X, they should also pay out all winnings players make betting on those odds. What's the point in offering them if you can get in trouble betting on them. If it was the other way around, and the bookies offered too low odds on an outcome, they sure as hell wouldn't cancel bets and refund players.

I placed games mostly on big market or esports matches, I checked the sport provider, it is Betby sportsbook.

I think it is not fair, they can ban my account and refund my balance, but cannot do it on that way lol.

Many of the Betby books are shady. If you like the odds stick to 500.casino or Roobet.

[Jorjorjo1234]

As Pmalek mentioned, DuckDice and Tower are sister-casino. That said, I have their contact in my hand. Do you mind to inform me your username or email address or other login details? I think I can kill two birds with one representative, namely get them to look at your Tower's case, and then get them to peek at their sister's system and see your case there too.

Hello, thank you
username: jorjorjo123

sorry for the late reply, there is a 360 second lock for each reply

[Jorjorjo1234]

DuckDice and Tower.bet are operated by the same people. My guess is they use the same sports betting provider as well. If I were you, I wouldn't deposit anything else into that DuckDice account you have. Maybe they are waiting for you to do that so they can confiscate your money.

If they are accusing you of value betting, it means that they believe that you took (systematic) advantage of higher odds on their website than they were elsewhere. This can be in pre-match or live betting. If the odds of an outcome are higher than the likelihood of that outcome happening, it's considered a 'value bet.' If all or most of your betting history consists of such bets, the bookie probably sees that as an unfair way of playing.

I don't necessarily agree with that, but that's the way it is. I think that if they offer odds of X, they should also pay out all winnings players make betting on those odds. What's the point in offering them if you can get in trouble betting on them. If it was the other way around, and the bookies offered too low odds on an outcome, they sure as hell wouldn't cancel bets and refund players.

I placed games mostly on big market or esports matches, I checked the sport provider, it is Betby sportsbook.

I think it is not fair, they can ban my account and refund my balance, but cannot do it on that way lol.

It is a common practice amongst casino to return your initial depo if you're in the minus PnL or to return nothing if your overall PnL is in the green side. They're here to be fair, to pay what is won fairly and return what's not belong to them [suppose you're in PnL negative, thus eligible for initial depo]. Again, if you're willing for me to be your eyes and see evidences they have for you [very much likely it'll be under for-my-eyes-only], kindly provide your login details to me, you can PM me that if you prefer the info to be private, I'll reach my contact come Monday to consult with them regarding your issue.

Im sure theres no evidences

[Rating Place]

Posting your bets would make this an easy case. If you bet major markets, then winnings and deposits should be paid. The only way there can be an advantage is bot playing steam. But this has to be proven. A blanket "you cheated" isn't grounds to have winnings or deposits confiscated. Betby's flag doesn't mean anything. If a book wants to abide by Betby's flag as proof, they are a scam and should be avoided.

[Jorjorjo1234]

Posting your bets would make this an easy case. If you bet major markets, then winnings and deposits should be paid. The only way there can be an advantage is bot playing steam. But this has to be proven. A blanket "you cheated" isn't grounds to have winnings or deposits confiscated. Betby's flag doesn't mean anything. If a book wants to abide by Betby's flag as proof, they are a scam and should be avoided.

Yes, only major markets or esport games from this sport provider betby.

My account on tower.bet is banned right now and I cant see any bets