Before bringing complains about a casino.

[SuperBitMan]

When you have some issues concerning a casino, what you should do first is to put out the complain in the casino ANN thread, they have agents over there that respond to every issue.
Members here usually visit those ANN thread, and casinos having an unsolved issue in their ANN thread will give them a bad reputation and they will lose customers, so I believe they will attend to your issues immediately over their.
When you have tried over there for some weeks and no good response or you are not satisfied with their response then you can bring it here, if it’s a scam issue.
Lastly make sure you didn’t violate the casinos rules and regulations or abuse the casino in any way, if you did don’t bother bringing it here.

[Wapfika]

There should be a guideline about this on gambling board or here since most the user that creating a scam accusation are frequently newbie that is not familiar on casino ANN thread purpose.

I agree on the point you are raising here however there’s no way to stop newbie on creating scam accusation the moment they discover the forum.

[Charles-Tim]

Know that they will not listen to you because they will want to do everything possible that will let people know about the gambling site that scam them.

Another thing is that regardless of anything, the victim has the right to post about the scam on scam accusation board.

But the thing is that most of people that come here to post about being scammed either just want to achieve bad intentions or they violated one or more of the gambling site terms of service.

[albon]

This is good advice. Many people are too lazy to even post their inquiry in the casino’s ANN thread or send them a PM on the forum. Instead of trying these two options first, some immediately resort to creating a scam accusation topic.

Therefore, I agree that they should first submit their complaint so that it can be reviewed and they can contact the platform's support and even try to reach them through their official channels. If they are unable to get a response and a solution to their problem within a reasonable period of time, then they can create a topic in this board supported with sufficient evidence.

They can also use the Search button at the top to find the casino’s ANN thread where they wish to post their complaint, or use the website bitlist.co.

[SuperBitMan]

There should be a guideline about this on gambling board or here since most the user that creating a scam accusation are frequently newbie that is not familiar on casino ANN thread purpose.

Majority of this Newbies accounts that we all see here in this scam accusation board accusing casinos for scam are accounts of old members in this forum, and the reason why they decide to always create new account and then use it to accuse a casino for scam is because they know they are the ones at fault and if they should use their old account they may be red tagged for false accusation.

Examples of those accounts are.
cryptononsense69

YarinAvitan0

chafa06

batman1234

This account were created and the first place they posted was the scam Accusation board, I believe someone who created there account today can’t locate this board today. This person are not new members they have an existing old account in this forum, and cannot use it to put out their complaints because they may be exposed for false accusation and red tagged, that’s what they are avoiding from using there main account.

[fortunecrypto]

When you have some issues concerning a casino, what you should do first is to put out the complain in the casino ANN thread, they have agents over there that respond to every issue.

Some accusations are only meant to take revenge on casinos, so they take it directly in the scam accusation section; some of them even just post an accusation and then leave.
A real accusation will contact the casino's representative here or submit a request about their issue, and if they are ignored or fail to address it, they will then open an accusation with proof in the scam accusation section.
It's easy to differentiate between a false and a true one; the true accusation is more than willing to challenge the decision and go to arbitration.

[Coyster]

This account were created and the first place they posted was the scam Accusation board, I believe someone who created there account today can’t locate this board today.

That is not true, of course they can. Try google searching "scam accusation against (input any popular casino in this forum)", and bitcointalk scam accusation threads against that platform pop-up as some of the search results. I am pretty sure that is how many newbies find this section, create their accounts and make their accusation threads.

To be fair, some of these users actually make complaints in the casino ANN thread, but their post is usually swarmed up by other discussions or members who are hired by the platform defending the casino. So you cannot blame them when they seek good visibility for their case. That is not to deny that people make false accusations often, but it is easy to fish them out, because they have zero proof of wrongdoing.

[acroman08]

This account were created and the first place they posted was the scam Accusation board, I believe someone who created there account today can’t locate this board today. This person are not new members they have an existing old account in this forum, and cannot use it to put out their complaints because they may be exposed for false accusation and red tagged, that’s what they are avoiding from using there main account.

This is a pretty big assumption. Is there a chance you can provide evidence to back it up? How certain are you that these accounts are owned by old members of this forum, and how certain are you that the people you mentioned are at fault for what happened to them? Believe it or not, there is a chance that the scam accusation board shows up when someone searches the name of the casino and adds scam on it on Google, which could be one of the reasons why they post on this board first.

[cryptoaddictchie]

When you have some issues concerning a casino, what you should do first is to put out the complain in the casino ANN thread, they have agents over there that respond to every issue.
Members here usually visit those ANN thread, and casinos having an unsolved issue in their ANN thread will give them a bad reputation and they will lose customers, so I believe they will attend to your issues immediately over their.
When you have tried over there for some weeks and no good response or you are not satisfied with their response then you can bring it here, if it’s a scam issue.
Lastly make sure you didn’t violate the casinos rules and regulations or abuse the casino in any way, if you did don’t bother bringing it here.

Actually this should be the benchmark for everyone having trouble in their casino or complain but probably some will go straight in here and post their case about it and shouting that the casino is scam or trick them.

Problem here is maybe sometimes those users doesnt aware that therenis a dedicated thread for each of the casino that arr present here. Maybe best thing is when we spotted a post about it. Just direct them to their ANN thread.
 

[holydarkness]

When you have some issues concerning a casino, what you should do first is to put out the complain in the casino ANN thread, they have agents over there that respond to every issue.
Members here usually visit those ANN thread, and casinos having an unsolved issue in their ANN thread will give them a bad reputation and they will lose customers, so I believe they will attend to your issues immediately over their.
When you have tried over there for some weeks and no good response or you are not satisfied with their response then you can bring it here, if it’s a scam issue.
Lastly make sure you didn’t violate the casinos rules and regulations or abuse the casino in any way, if you did don’t bother bringing it here.

Actually this should be the benchmark for everyone having trouble in their casino or complain but probably some will go straight in here and post their case about it and shouting that the casino is scam or trick them.

Problem here is maybe sometimes those users doesnt aware that therenis a dedicated thread for each of the casino that arr present here. Maybe best thing is when we spotted a post about it. Just direct them to their ANN thread.
 

If I may ask for clarification, with "when we spotted a post about it", you're referring to a user already create their thread here on SA? If that's the case, then I'll strongly advise the exact opposite, to not direct them to their ANN, rather inform the representative that there is an open accusation against them and give them the link.

Redirecting player to a casino's ANN after they have their own thread will just create the double threads issue that always make the job of overseers more difficult as we'll have to observe both threads, each of which more usually than not, contain different details and pace.

[aioc]

I agree on the point you are raising here, however there’s no way to stop newbie on creating scam accusations the moment they discover the forum.

Gamblers who are not aware of this section or Bitcointalk, and only find out after searching for a platform to post these accusations, will go directly to post here, so we all notice that many posts do not follow the right format because they are not aware of the right format for creating an accusation.
I agree with OP's guidelines, but only those who are active or know about Bitcointalk will do what OP stated.