Bitunix holding my deposit and demanding approval to deduct profit before unlock

[Kateryna07Svirska]

Hello,

I would like to document a serious issue with the Bitunix exchange.

My account was restricted after a single trade that involved a promotional bonus.

The exchange conducted an investigation that lasted approximately 30 days. After the investigation they demanded that I approve the deduction of 466.4 USDT profit.

However, my account remains fully restricted.

Current restrictions:
- withdrawals disabled
- trading disabled
- account locked

My current account balance is 1170.3 USDT.

466.4 USDT is the disputed PnL, but approximately 703.9 USDT represents my own deposited funds (principal).

Despite this, I am not allowed to withdraw ANY funds, including my own deposit.

Important facts about the situation:

• the activity involved only ONE trade 
• the trade lasted more than 3 minutes 
• I completed full KYC verification including video verification 
• I only operate one account 

The exchange has not provided any evidence of the alleged violation.

Instead, they sent the following message:

"Please cooperate with us to deduct the funds, otherwise your account will be permanently banned."

This means the exchange is effectively holding my deposited funds while demanding that I approve a financial deduction.

If I do not agree, they threaten to permanently ban my account while my funds remain locked.

I am publishing this case for transparency and to ask the community whether this behavior is acceptable for an exchange.

If a Bitunix representative is present on this forum, I would appreciate clarification regarding this situation.

UID 883286127

[acroman08]

This is my first time hearing about the platform. Would you mind sharing evidence backing up your claims, like screenshots of conversation you've had with their support? Also, did they say why they want to deduct the 466.4 from your total funds? If not, then that sounds suspicious, they should at least give a reason why they want to deduct that money from your funds.

I checked their Trustpilot, and their rating is 2.8. It seems like it is not uncommon for them to suspend accounts. Also, I saw one of the complaints on their Trustpilot say that after he filed a complaint to SEC and FinCEN about Bitunix and then contacted the Bitunix retention team to inform them about it, his issue got resolved. Maybe try copying what he did.

[348Judah]

Less people make use of the advantage of engaging in research before using a platform, this is more about what day should have done first before coming to lay allegations on them for being scammed, moreover, in number of this platform were not also represented here, so to be able to get the actual fact about their representation may be so difficult, when you're picking a platform randomly on the internet, with the expectation that they will be the same as other ones you have once used, only to discover that they are just nothing but a scam platform.

[Rikafip]

I am publishing this case for transparency and to ask the community whether this behavior is acceptable for an exchange.

And what's the reason they gave you for this deduction, as its the first time I hear exchange asks for something like that.

If a Bitunix representative is present on this forum, I would appreciate clarification regarding this situation.

Unfortunately for you, they don't have announcement thread here. By the way, how did you even find about this exchange?