Jackpotter confiscating fair NBA winnings

[GeerieErik]

I signed up at Jackpotter in the beginning of February and made 2 deposits, totalling 119mbtc. I placed 4 NBA live bets which can be seen here below, of which 1 lost and 3 won.

https://i.imghippo.com/files/wV2005Khc.png

I then had a balance of 159mbtc of which 40mbtc was profit. However, I noticed my stakes were getting limited so I decided to withdraw. I was asked for KYC which I submitted and then a couple days later I received the following email:

https://i.imghippo.com/files/gTo5511Wvw.png

So they just confiscated my 40mbtc winnings just like that! Because they accuse me of "advantage play" whatever that may be. It is absolutely ABSURD that they have the audacity to just randomly decide this. It looks like Jackpotter is a sportsbook that does not allow players to win.

If I had been betting on esports, lower soccer leagues, tennis challengers or whatever I would somewhat understand it maybe, but I simply bet on NBA only! And then to conclude on a sample size of just 4 (!!!!!) bets that I am doing something prohibited, is absolutely insane and something I have never seen before.

I sent them an email explaining I am not doing anything of what they accused me of and an explanation how I bet: just based on feeling and the flow of the game, that is why I do only live bets. But they didn't even care to respond to my email! I gave Jackpotter 4 weeks to reverse their decision and now it's time to open this scam accusation. This cannot go unnoticed and serves as a big red flag to the community.
I also have some other sportsbooks I use for my livebetting (for example Stake, Whale and Betonline) but their odds were totally comparable and the differences were minimal to none. I do know Jackpotter is using Betby as provider and I know they have a bad reputation of limiting very quickly, but I have used several Betby books in the recent past (Betplay, 500casino, Betfury, Duckdice, Punkz, Crashino, Roobet) and none of them have confiscated winnings. Yes, most of them limited me and asked for KYC but they always paid me out.
That is what you do as a serious sportsbook: limit, KYC and withdraw. The scam books such as Betpanda (which I did not join after reading the bad stories on here) and now sadly also Jackpotter go free-rolling their customers: see if they lose and then it's all good, but if they win they're gonna slap some bullshit reason to justify a confiscation.

I came across a website called betsapi.com which independently collects all odds from sportsbooks, and on some of them they even collect live odds and list the game score and time stamp next to it, so we can be sure the comparison is fair. I took the most popular book in there which is Bet365 and I will show one by one that all 4 bets I placed were totally normal:

1) Feb 4th Golden State - Philadelphia: bet Golden State @ 2,04 Jackpotter at time 05:12 CET at score 55:58 (all clearly visible in the betting screen I posted). This bet was placed during the halftime break and Bet365 had odds of 2.00 which is totally comparable. You can see their 2.00 odds and the game score of 58:55 stayed the same for 9 minutes long which proves indeed that it was half time.
Bet365 according to betsapi.com (free to view for all, after a quick login via gmail or a social media profile)
2 - 00:00   58:55   1.769   2.000   02/04 05:14
2 - 00:00   58:55   1.769   2.000   02/04 05:14
2 - 00:00   58:55   1.769   2.000   02/04 05:07
2 - 00:00   58:55   1.769   2.000   02/04 05:06
2 - 00:00   58:55   1.769   2.000   02/04 05:05
Source: https://betsapi.com/cs/basketball/rs/bet365/11050175/phi-76ers-vs-gs-warriors

2) Feb 6th Phoenix Suns - Golden State: bet Golden State @ 3,30 Jackpotter at time 5:42 CET at score 74:71
This bet was placed during a time out with the 71:74 score, that is why we see the score not moving for 4 minutes. Bet365 was fluctuating a bit with odds between 3.20 and 3.30 which means again my bet was placed on totally normal odds. The odds on Bet365 dropped to 2.90 only after Golden State scored a point a minute after the timeout and made it 72:74.
Bet365:
3 - 02:14   72:74   2.900   1.400   02/06 05:43
3 - 02:14   71:74   3.200   1.344   02/06 05:40
3 - 02:17   71:74   3.300   1.322   02/06 05:39
3 - 02:14   71:74   3.200   1.344   02/06 05:39
3 - 02:25   71:74   3.300   1.322   02/06 05:39
3 - 02:14   71:74   3.200   1.344   02/06 05:39
3 - 02:33   71:74   3.300   1.322   02/06 05:39
Source: https://betsapi.com/cs/basketball/rs/bet365/11050177/gs-warriors-vs-phx-suns

3) Feb 7th Boston Celtics - Miami Heat: bet Boston Celtics @ 2,20 Jackpotter at time 03:22 CET at score 65:70
We can see odds fluctuating between 2.40 and 2.15, with let's say the 2.22 as the average. So 2.20 certainly is not off, in fact even more low than high.
Bet365:
3 - 01:51   70:65   1.689   2.150   02/07 03:22
3 - 01:51   70:65   1.645   2.220   02/07 03:22
3 - 01:51   70:65   1.689   2.150   02/07 03:22
3 - 01:54   70:65   1.645   2.220   02/07 03:22
3 - 02:12   70:65   1.555   2.400   02/07 03:22
3 - 02:12   70:65   1.555   2.400   02/07 03:20
3 - 02:12   70:65   1.500   2.550   02/07 03:20
Source: https://betsapi.com/cs/basketball/rs/bet365/11085978/mia-heat-vs-bos-celtics

4) Feb 7th Sacramento Kings - LA Clippers: bet LA Clippers @ 2,14 Jackpotter at time 06:07 CET at score 84:81
This bet was placed during a time-out, hence the big difference between time stamps with still the same score being shown. Bet365 had odds of 2.10 which is again totally comparable.
Bet365:
4 - 10:43   81:84   2.100   1.714   02/07 06:09
4 - 10:53   81:84   2.100   1.714   02/07 06:04
Source: https://betsapi.com/cs/basketball/rs/bet365/11071759/la-clippers-vs-sac-kings

So, its rediculous that I even have to prove myself when all I am doing is just watching a game and placing a bet but now everyone can see that my bets are totally normal and if Jackpotter is even going to confiscate funds when you are betting this way on a big league, then we can safely say you are simply not allowed to win in there. I know 100% certain that had I placed those exact same bets in any of the above mentioned respected Betby books, they would have not been void at all. The weird thing by the way also is that they still show as normally settled in my account, so the voiding itself was NOT a decision of Betby but totally of Jackpotter.

I am asking Jackpotter to be reasonable, look at my proof and reverse the decision, I hope with the support of the Bitcointalk community. I am giving them a chance to reply in this topic and if we cannot solve this together then also a flag will be created.

[AHOYBRAUSE]

While obviously your account is with Jackpotter the main problem/issue is the GARBAGE odds provider betby. They do this all the time, there are countless scam accusation threads about this happening on many sites. I mean honestly, wtf is wrong with those people. 4 bets made with not even crazy (normal market) odds and they do this. NBA is the biggest basketball league in the world and not some scrub league where someone could have an edge. And as you have stated, it was all live better, so there is absolutely no "advantage play" possible, this would only happen pre game.

I hope they will fix this for you, so sick of betby and their ridiculous decisions.

[Rating Place]

While obviously your account is with Jackpotter the main problem/issue is the GARBAGE odds provider betby. They do this all the time, there are countless scam accusation threads about this happening on many sites. I mean honestly, wtf is wrong with those people. 4 bets made with not even crazy (normal market) odds and they do this. NBA is the biggest basketball league in the world and not some scrub league where someone could have an edge. And as you have stated, it was all live better, so there is absolutely no "advantage play" possible, this would only happen pre game.

I hope they will fix this for you, so sick of betby and their ridiculous decisions.

Betby is real aggressive and is making a heavy push with the crypto books and South America. A lot of these books don't have much of a risk management team. Instead they are using Betby's AI do all their profiling. The good Betby books make their own decision. The bad ones are going along with Betby's suspicion flags and just confiscating money. As seen here it was only after 4 bets. They player was profiled sharp or value. Confiscating money pays Betby more because of the gross revenue deal that has been negotiated. The good books pay Betby more flat fee and no or small gross revenue percentage. Betby isn't responsible for any losses by the book but take a percentage of the wins by the book. It's the same as any affiliate deal.

[GeerieErik]

Yes, Betby is the root of the problem here. I do indeed believe Jackpotter rely totally on the info Betby gives them, but that still does not let them off the hook.

It probably went like this: Betby sent a warning to Jackpotter saying: this user might not become profitable in the long run for us, so we have limited his stakes moving forward. This gave me a flag. I am pretty sure however Betby did not say "you have to confiscate his winnings because what he did was pure cheating". No, it stayed at just a regular flag and hence my bets are still shown as won and lost on my account, not void.

As far a I know, this flagging happens all the time with Betby, and it most likely also happened with my other Betby books in the past. However the difference is that those others asked me for KYC and paid me out, while Jackpotter decided to simply steal my winnings. This is not the right path to go if Jackpotter want to become a respected sportsbook on here.
Once again, I do understand sportsbooks need to protect themselves from real cheaters. But then it has to be a large sample of bets to be sure, and it has to be on clearly suspicous markets and sports, NOT on a sample size of just 4 NBA bets. Because this could have happened to literally anyone with their first 4 bets. Even the dumbest of bettors.

I still hope that Jackpotter becomes reasonable and is open to be convinced by my story and do the right thing. Still waiting for them to respond in here, I have now sent them a PM. Happy to see 2 Legendary users supporting me though, it's a good start!

@Jackpotter, I invite you to have a chat with the management of long-standing respected Betby book, such a 500casino, Roobet or Betplay and ask how they deal with situations like this.

[Rating Place]

Yes, Betby is the root of the problem here. I do indeed believe Jackpotter rely totally on the info Betby gives them, but that still does not let them off the hook.

It probably went like this: Betby sent a warning to Jackpotter saying: this user might not become profitable in the long run for us, so we have limited his stakes moving forward. This gave me a flag. I am pretty sure however Betby did not say "you have to confiscate his winnings because what he did was pure cheating". No, it stayed at just a regular flag and hence my bets are still shown as won and lost on my account, not void.

As far a I know, this flagging happens all the time with Betby, and it most likely also happened with my other Betby books in the past. However the difference is that those others asked me for KYC and paid me out, while Jackpotter decided to simply steal my winnings. This is not the right path to go if Jackpotter want to become a respected sportsbook on here.
Once again, I do understand sportsbooks need to protect themselves from real cheaters. But then it has to be a large sample of bets to be sure, and it has to be on clearly suspicous markets and sports, NOT on a sample size of just 4 NBA bets. Because this could have happened to literally anyone with their first 4 bets. Even the dumbest of bettors.

I still hope that Jackpotter becomes reasonable and is open to be convinced by my story and do the right thing. Still waiting for them to respond in here, I have now sent them a PM. Happy to see 2 Legendary users supporting me though, it's a good start!

@Jackpotter, I invite you to have a chat with the management of long-standing respected Betby book, such a 500casino, Roobet or Betplay and ask how they deal with situations like this.

All of the odds providers profile. The newer crypto books are moving to Betby which is why Betby comes up so much.

[GeerieErik]

Yes, Betby is the root of the problem here. I do indeed believe Jackpotter rely totally on the info Betby gives them, but that still does not let them off the hook.

It probably went like this: Betby sent a warning to Jackpotter saying: this user might not become profitable in the long run for us, so we have limited his stakes moving forward. This gave me a flag. I am pretty sure however Betby did not say "you have to confiscate his winnings because what he did was pure cheating". No, it stayed at just a regular flag and hence my bets are still shown as won and lost on my account, not void.

As far a I know, this flagging happens all the time with Betby, and it most likely also happened with my other Betby books in the past. However the difference is that those others asked me for KYC and paid me out, while Jackpotter decided to simply steal my winnings. This is not the right path to go if Jackpotter want to become a respected sportsbook on here.
Once again, I do understand sportsbooks need to protect themselves from real cheaters. But then it has to be a large sample of bets to be sure, and it has to be on clearly suspicous markets and sports, NOT on a sample size of just 4 NBA bets. Because this could have happened to literally anyone with their first 4 bets. Even the dumbest of bettors.

I still hope that Jackpotter becomes reasonable and is open to be convinced by my story and do the right thing. Still waiting for them to respond in here, I have now sent them a PM. Happy to see 2 Legendary users supporting me though, it's a good start!

@Jackpotter, I invite you to have a chat with the management of long-standing respected Betby book, such a 500casino, Roobet or Betplay and ask how they deal with situations like this.

All of the odds providers profile. The newer crypto books are moving to Betby which is why Betby comes up so much.

Yes, all of them profile. It's true. But Jackpotter, due to their low experience, immediately took it as cheating signal, which is totally wrong.

[MegaAkker]

That is quite crazy....to void NBA bets that are not out of line and only on the basis of 4 bets???

Jackpotter, pay this person their winnings man! Audacious!

[T1HGO]

Where have i seen this before... hmm🤔. Jackpotter long lost brother of betpanda?

[rohang]

Yea this is not a good look, seems OP has done his research too.

Should expect a response from jackpotter, especially now they have steve too, lets see what they say , hard to side hearing only one party claim

[JackpotterCasino]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

[Rating Place]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

Thanks for being honest Jackpotter. Some books shade the truth. All the Betby books use AI to determine +EV bettors, those making good bets. It's best to stay away from all Betby books that confiscate money for good bets. No one wins long term unless they make +EV bets. There are some Betby books that pay all winnings and then limit. Stick to those Betby books or use books that don't limit.

[nutildah]

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

This "systematic approach" is part of being a good sports bettor. You are punishing this person unfairly. You offered the lines (which were correct), you took OP's bets, you owe him the winnings. Its as simple as that. This is how gambling at a casino is supposed to work. People are trusting you to do the right thing, and you are failing.

OP feel free to open a Type 2 or Type 3 Flag against Jackpotter and I will support it:

https://bitcointalk.org/index.php?action=trust;addflag=3686390

use this thread as the reference link:

https://bitcointalk.org/index.php?topic=5577803.0

[T1HGO]

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

This "systematic approach" is part of being a good sports bettor. You are punishing this person unfairly. You offered the lines (which were correct), you took OP's bets, you owe him the winnings. Its as simple as that. This is how gambling at a casino is supposed to work. People are trusting you to do the right thing, and you are failing.

OP feel free to open a Type 2 or Type 3 Flag against Jackpotter and I will support it:

https://bitcointalk.org/index.php?action=trust;addflag=3686390

use this thread as the reference link:

https://bitcointalk.org/index.php?topic=5577803.0

I completely agree with this. OP, open a flag, i will support it too.

[GeerieErik]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

Absolute bullshit, so you are using betting history at OTHER books to confiscate my winnings at Jackpotter? First of all, it's a breach of privacy that you are going to look into bets placed under my name at other sportsbooks, secondly it's IRRELEVANT. What if I changed my strategy over time? Because did you actually see the odds I posted in this topic of a random other sportsbook (Bet365)? Those were totally comparable. So how can you call that value betting?
You're going to confiscate winnings on the biggest basketball league in the world on a sample of 4 bets over a betting style used at OTHER sportsbooks years ago? Because I have not used a Betby sportsbook for about 1,5 years until I joined Jackpotter. And the reason I joined was on the recommendation of Steve only. I thought any sportsbook where he is involved must be decent.
And besides: at all the Betby books I played before I have been paid IN FULL. This includes 500casino, Crashino, Betplay, BCgame, Betfury, Duckdice, Rollbit, Roobet, Owl and FortuneJack. I have had an account with all of those somewhere between roughly 5 and 1.5 years ago and all of those have paid me in full, if I had any winnings (because I didnt end up with profit in all of them). There was only one who ever did to me what you did and that was Coins.game many years ago. And their reputation is totally down the drain and they are considered a scam book in this forum.

If you are going to punish players on what happened in OTHER books on their name then you need to have it listed in your terms.
Or even better: if you don't want players to join who have been flagged at other Betby sportsbooks years ago, then you should find a way to block them from registering. But now you are just freerolling them: if I had lost those 4 bets before I got limited, I would have NOT gotten my deposit back for sure. And when I win, all I get back is the deposit. That is called FREEROLLING a customer.

It's not too late yet. If you pay me out the 40mbtc of voided winnings we can consider it a lesson on how you deal with situation like this in the future. But if you stick to this you have to realize there will be enough people on here supporting the flag I will create, and it will cost you a lot more in the long run than stealing this 40mbtc is gonna bring you now. You will have a negative trust rating and a warning banner above your general topic on here.

This is your time to decide if you want to be known for being a scam or decent sportsbook.

Edit: here is a useful advice: have a chat with some respected sportsbooks using Betby: 500casino, Betplay.io or Roobet for example to ask how they deal with situations like this. You will find out that they limit, ask for KYC and then pay out. Which is the only way decent sportsbooks should do it. Those books are respected here on the Bitcointalk forum for a reason.

[Rating Place]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

Absolute bullshit, so you are using betting history at OTHER books to confiscate my winnings at Jackpotter? First of all, it's a breach of privacy that you are going to look into bets placed under my name at other sportsbooks, secondly it's IRRELEVANT. What if I changed my strategy over time? Because did you actually see the odds I posted in this topic of a random other sportsbook (Bet365)? Those were totally comparable. So how can you call that value betting?
You're going to confiscate winnings on the biggest basketball league in the world on a sample of 4 bets over a betting style used at OTHER sportsbooks years ago? Because I have not used a Betby sportsbook for about 1,5 years until I joined Jackpotter. And the reason I joined was on the recommendation of Steve only. I thought any sportsbook where he is involved must be decent.
And besides: at all the Betby books I played before I have been paid IN FULL. This includes 500casino, Crashino, Betplay, BCgame, Betfury, Duckdice, Rollbit, Roobet, Owl and FortuneJack. I have had an account with all of those somewhere between roughly 5 and 1.5 years ago and all of those have paid me in full, if I had any winnings (because I didnt end up with profit in all of them). There was only one who ever did to me what you did and that was Coins.game many years ago. And their reputation is totally down the drain and they are considered a scam book in this forum.

If you are going to punish players on what happened in OTHER books on their name then you need to have it listed in your terms.
Or even better: if you don't want players to join who have been flagged at other Betby sportsbooks years ago, then you should find a way to block them from registering. But now you are just freerolling them: if I had lost those 4 bets before I got limited, I would have NOT gotten my deposit back for sure. And when I win, all I get back is the deposit. That is called FREEROLLING a customer.

It's not too late yet. If you pay me out the 40mbtc of voided winnings we can consider it a lesson on how you deal with situation like this in the future. But if you stick to this you have to realize there will be enough people on here supporting the flag I will create, and it will cost you a lot more in the long run than stealing this 40mbtc is gonna bring you now. You will have a negative trust rating and a warning banner above your general topic on here.

This is your time to decide if you want to be known for being a scam or decent sportsbook.

You're 100% right that these bad books free roll. That's why you didn't get limited day 1. They will let you lose but will take your money if you win. Anyone beating closers here will have their winnings taken away. If someone makes a bet a day before game time, they have no idea if they beat the closer until the start of the game.

[GeerieErik]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

Absolute bullshit, so you are using betting history at OTHER books to confiscate my winnings at Jackpotter? First of all, it's a breach of privacy that you are going to look into bets placed under my name at other sportsbooks, secondly it's IRRELEVANT. What if I changed my strategy over time? Because did you actually see the odds I posted in this topic of a random other sportsbook (Bet365)? Those were totally comparable. So how can you call that value betting?
You're going to confiscate winnings on the biggest basketball league in the world on a sample of 4 bets over a betting style used at OTHER sportsbooks years ago? Because I have not used a Betby sportsbook for about 1,5 years until I joined Jackpotter. And the reason I joined was on the recommendation of Steve only. I thought any sportsbook where he is involved must be decent.
And besides: at all the Betby books I played before I have been paid IN FULL. This includes 500casino, Crashino, Betplay, BCgame, Betfury, Duckdice, Rollbit, Roobet, Owl and FortuneJack. I have had an account with all of those somewhere between roughly 5 and 1.5 years ago and all of those have paid me in full, if I had any winnings (because I didnt end up with profit in all of them). There was only one who ever did to me what you did and that was Coins.game many years ago. And their reputation is totally down the drain and they are considered a scam book in this forum.

If you are going to punish players on what happened in OTHER books on their name then you need to have it listed in your terms.
Or even better: if you don't want players to join who have been flagged at other Betby sportsbooks years ago, then you should find a way to block them from registering. But now you are just freerolling them: if I had lost those 4 bets before I got limited, I would have NOT gotten my deposit back for sure. And when I win, all I get back is the deposit. That is called FREEROLLING a customer.

It's not too late yet. If you pay me out the 40mbtc of voided winnings we can consider it a lesson on how you deal with situation like this in the future. But if you stick to this you have to realize there will be enough people on here supporting the flag I will create, and it will cost you a lot more in the long run than stealing this 40mbtc is gonna bring you now. You will have a negative trust rating and a warning banner above your general topic on here.

This is your time to decide if you want to be known for being a scam or decent sportsbook.

You're 100% right that these bad books free roll. That's why you didn't get limited day 1. They will let you lose but will take your money if you win. Anyone beating closers here will have their winnings taken away. If someone makes a bet a day before game time, they have no idea if they beat the closer until the start of the game.

Its not even about "beating closers". I was just live betting on NBA. And see in my opening post, that the odds I bet on where totally normal compared to Bet365.

[Rating Place]

Hi,

We have spent time reviewing this case on a number of occasions and unfortunately the final decision of returning the players FULL deposit of about 0.120 BTC was to be the final decision.

In this specific case, the restriction was not a random or manual decision made by Jackpotter.
It was applied by our sportsbook provider, who independently monitors betting behavior across all operators using their feed. They have all the information at their disposal and the technology to pick through the information at a quick rate.

The NBA linebets question were flagged after a consistent pattern of value betting / EV+ betting was detected over a large number of bet across the wider Betby database.
Not one lucky line, not a small streak — a systematic approach that aims to exploit pricing inefficiencies with minimal risk.

The customer, GeerieErik, was able to withdraw his initial deposit of 120 mbtc with no restrictions.

regards,

Jackpotter Team.

Absolute bullshit, so you are using betting history at OTHER books to confiscate my winnings at Jackpotter? First of all, it's a breach of privacy that you are going to look into bets placed under my name at other sportsbooks, secondly it's IRRELEVANT. What if I changed my strategy over time? Because did you actually see the odds I posted in this topic of a random other sportsbook (Bet365)? Those were totally comparable. So how can you call that value betting?
You're going to confiscate winnings on the biggest basketball league in the world on a sample of 4 bets over a betting style used at OTHER sportsbooks years ago? Because I have not used a Betby sportsbook for about 1,5 years until I joined Jackpotter. And the reason I joined was on the recommendation of Steve only. I thought any sportsbook where he is involved must be decent.
And besides: at all the Betby books I played before I have been paid IN FULL. This includes 500casino, Crashino, Betplay, BCgame, Betfury, Duckdice, Rollbit, Roobet, Owl and FortuneJack. I have had an account with all of those somewhere between roughly 5 and 1.5 years ago and all of those have paid me in full, if I had any winnings (because I didnt end up with profit in all of them). There was only one who ever did to me what you did and that was Coins.game many years ago. And their reputation is totally down the drain and they are considered a scam book in this forum.

If you are going to punish players on what happened in OTHER books on their name then you need to have it listed in your terms.
Or even better: if you don't want players to join who have been flagged at other Betby sportsbooks years ago, then you should find a way to block them from registering. But now you are just freerolling them: if I had lost those 4 bets before I got limited, I would have NOT gotten my deposit back for sure. And when I win, all I get back is the deposit. That is called FREEROLLING a customer.

It's not too late yet. If you pay me out the 40mbtc of voided winnings we can consider it a lesson on how you deal with situation like this in the future. But if you stick to this you have to realize there will be enough people on here supporting the flag I will create, and it will cost you a lot more in the long run than stealing this 40mbtc is gonna bring you now. You will have a negative trust rating and a warning banner above your general topic on here.

This is your time to decide if you want to be known for being a scam or decent sportsbook.

You're 100% right that these bad books free roll. That's why you didn't get limited day 1. They will let you lose but will take your money if you win. Anyone beating closers here will have their winnings taken away. If someone makes a bet a day before game time, they have no idea if they beat the closer until the start of the game.

Its not even about "beating closers". I was just live betting on NBA. And see in my opening post, that the odds I bet on where totally normal compared to Bet365.

That's insane. This will come back to bite them if they don't pay.

[T1HGO]

When i look at cases like this, i think it comes down to 2 options.
Either they are a legit scam.
Or they are incompetent as hell. Don't these casinos have departments to deal with these situations, that can differentiate if the player ACTUALLY broke a rule or not? Are these casinos working like cavemen "me see flag, me ban"? Do they entirely rely on betby's flagging system, to make decisions, even if they are being unfair?

Either way no one wants to deal with any casinos like this, be it scam or incompetent. These jackpotters and betpandas of the world need to be stopped.

[GeerieErik]

So the conclusion now is: its not even about my 4 bets I placed at Jackpotter.

They just admitted their confiscation decision is made on the basis of my betting history at other Betby sportsbooks, years ago. Simply because my name is apparently listed in the Betby systems as a sharp player, Jackpotter decided to take away my fair winnings from NBA bets which were provably NOT on bad odds (see comparison to Bet365 in opening post).

Since a Jackpotter account is completely anonymous they had no way to know who I was until I did the KYC. I could have asked a friend to do the KYC for me and then my winnings would have been paid out. Because then they could not have found my betting history with other Betby sportsbooks and they could not have labelled me as a value bettor. This proves even more that there was nothing wrong with my 4 bets on itself. And that is the scandalous part about it. That, and the fact that they intruded my privacy with other sportsbooks.

[bitbollo]

I am really sorry about this issue.
This is a real problem mostly with such sports where the bookie can get far away from the "real outcome".
Anyway even if this is not the solely justification to not pay a win, we don't have info about your previous betting history @OP.
I am really curious to know, why not play just in gambling exchange? They will not limit your betting amounts or seizing winnings.
About "privacy" unless you're based in the EU I would not argue to much on this point... (just because the EU has the "strong" laws on these matters).