[SCAM] DuckDice – Confiscating winnings based on hidden "Provider Reports"

[Halabaku]

Casino: duckdice.io

Username: Zagari

Amount disputet: 123€


I want to warn the community about DuckDice's predatory practices regarding sports betting winnings.
I recently played on their sportsbook and accumulated legitimate winnings. Instead of processing my withdrawal, DuckDice permanently suspended my account. They sent me an email stating that their "sportsbook provider" flagged my account for "arbitrage betting and systematic exploitation.They have invoked clause 14.2 to close my account and are only offering to refund my initial deposit, completely confiscating my profits.I asked for proof of this "arbitrage," but they provided none. No bet IDs, no logs, nothing. Just a vague accusation.

DuckDice is using their third-party odds provider (Betby) as a shield to freeroll players. If you lose, DuckDice keeps the money. If you win, the "provider" magically flags you for "exploitation," and DuckDice confiscates your balance.
They act as judge, jury, and executioner based on an automated AI flag, with zero transparency for the player.

I am currently fighting this and have opened an AskGamblers dispute and trust pilot also filed a complain with the curacao licensing authority. If you bet sports on DuckDice, be aware that your winnings are entirely at the mercy of their provider's black-box algorithm. Stay away.


https://www.talkimg.com/images/2026/04/09/UYi6r1.png
https://www.talkimg.com/images/2026/04/09/UYiPWm.png
https://www.talkimg.com/images/2026/04/09/UYimPl.png
https://www.talkimg.com/images/2026/04/09/UYiz8C.png

[holydarkness]

Based from what other casino explained, both personally and publicly [feel free to browse recent thread on this board, I am not dragging that casino into this equation by mentioning their name], for their own case of thus would safe to assume is not leaning to support DuckDice with your case, rather prove a situation as two casinos share common trait: when Betby investigate bets, they don't explain to the casino what and why and when, they only said "this player, flagged for xxx violation.

Though, IIRC, if casino inquire the case and the case is recent, thus the data is still on betby's system, they can pull more info. I'll nudge someone from DuckDice to either appear here or to try inquire more details to Betby.

[Halabaku]

Based from what other casino explained, both personally and publicly [feel free to browse recent thread on this board, I am not dragging that casino into this equation by mentioning their name], for their own case of thus would safe to assume is not leaning to support DuckDice with your case, rather prove a situation as two casinos share common trait: when Betby investigate bets, they don't explain to the casino what and why and when, they only said "this player, flagged for xxx violation.

Though, IIRC, if casino inquire the case and the case is recent, thus the data is still on betby's system, they can pull more info. I'll nudge someone from DuckDice to either appear here or to try inquire more details to Betby.

You are completely right to bring that up, holydarkness, and yes, that was my thread regarding Bitz.io.
​The fact that this has happened to me twice in a row on two different casinos is exactly why I am raising the alarm. Both casinos use Betby as their sportsbook provider.
​
Here is what is clearly happening. Betby’s automated risk AI is generating false positives.
​It flagged me on Bitz.io for 'suspicious play.' I fought it, Bitz management manually reviewed the actual bets, realized the provider's AI was wrong, and fully reinstated my winnings.
​Now, I try playing on DuckDice, and Betby's network-wide AI has automatically flagged me again (this time calling it 'arbitrage'), and DuckDice is blindly following the automated report without doing their own manual review.
​Using different emails for different crypto casinos is standard privacy practice, but being hunted across platforms by a broken third-party algorithm is absurd.

​I welcome the DuckDice rep to check this thread. If Bitz.io could manually review my play, realize Betby’s automated flag was garbage, and pay me, then DuckDice has no excuse not to do the same. They need to look at the actual bets, not just blindly obey a flawed provider report.

[Rating Place]

Based from what other casino explained, both personally and publicly [feel free to browse recent thread on this board, I am not dragging that casino into this equation by mentioning their name], for their own case of thus would safe to assume is not leaning to support DuckDice with your case, rather prove a situation as two casinos share common trait: when Betby investigate bets, they don't explain to the casino what and why and when, they only said "this player, flagged for xxx violation.

Though, IIRC, if casino inquire the case and the case is recent, thus the data is still on betby's system, they can pull more info. I'll nudge someone from DuckDice to either appear here or to try inquire more details to Betby.

You are completely right to bring that up, holydarkness, and yes, that was my thread regarding Bitz.io.
​The fact that this has happened to me twice in a row on two different casinos is exactly why I am raising the alarm. Both casinos use Betby as their sportsbook provider.
​
Here is what is clearly happening. Betby’s automated risk AI is generating false positives.
​It flagged me on Bitz.io for 'suspicious play.' I fought it, Bitz management manually reviewed the actual bets, realized the provider's AI was wrong, and fully reinstated my winnings.
​Now, I try playing on DuckDice, and Betby's network-wide AI has automatically flagged me again (this time calling it 'arbitrage'), and DuckDice is blindly following the automated report without doing their own manual review.
​Using different emails for different crypto casinos is standard privacy practice, but being hunted across platforms by a broken third-party algorithm is absurd.

​I welcome the DuckDice rep to check this thread. If Bitz.io could manually review my play, realize Betby’s automated flag was garbage, and pay me, then DuckDice has no excuse not to do the same. They need to look at the actual bets, not just blindly obey a flawed provider report.

You know exactly what's happening. Betby's AI flags something and the lazy books runs with it. Look at the amount that you are requesting. It pretty much tells the story right there. Not only that, but arbitrage betting can't be proven without the betting slips from two different books. It's just a guess on their part. The best way to go about something like this for others to make their own opinion is posting the bets. The bets and line history, in case of bad line, is all that one needs in these Betby cases. It doesn't even have to be Betby, all claims of arbitrage and value betting.

edit -  It looks like you are averaging $35 per game and they are accusing you of arbitrage. Insane! Although, after the last case, I have faith in Duckdice.

[bobstone]

Hi,

I'm from the community team on DuckDice, and I wanted to update you that we are investigating your case and asking our provider for more information to assess the situation. We will update you via email and here when we have a clearer understanding of the situation. We do have to rely on the expertise of our sports providers, since there are many ways in which sports books can be exploited; however, we do recognise that false positives can occur in rare circumstances, and we do our best to treat every case with fairness. We appreciate your patience whilst we look into it.

Thanks,
Bobstone, Community Head, DuckDice.

[Halabaku]

Thank you for the support and the logical breakdown, Rating Place. You hit the nail on the head. Claiming 'arbitrage' on ~$35 recreational bets is absurd, and as you said, true arbitrage requires proof across multiple books, which they obviously don't have.
​I completely agree with your suggestion to post the bet history so the community can judge for themselves. Since DuckDice permanently closed my account, I cannot log in to take screenshots of my slips.
​
@bobstone - Thank you for stepping in and providing this update. I genuinely appreciate DuckDice taking the time to manually review this rather than blindly relying on the automated Betby flag. I also appreciate your honest acknowledgment that false positives do occur with these third-party providers.
​To ensure complete transparency with the forum, I am formally requesting that you either post my full betting history directly in this thread, or email the history to me so that I can post it myself. I have absolutely nothing to hide.
​I look forward to your update once the manual review is complete.

[Rating Place]

AI flagged the OP. You aren’t getting any reason from the provider. A human can’t explain the thinking of AI. Part of Betby’s selling point is their AI Labs division.

[Halabaku]

AI flagged the OP. You aren’t getting any reason from the provider. A human can’t explain the thinking of AI. Part of Betby’s selling point is their AI Labs division.

Exactly. And that highlights the massive flaw in how these casinos operate.
​If Betby's 'AI Labs' operates as a black box and the casino cannot actually explain the reasoning behind the flag, then they have no business using it as the sole justification to seize player funds. 'The AI said so, but we don't know why' is not a valid Terms of Service violation.​This is exactly why a manual review by DuckDice is the only fair path forward here. If they look at my betting history and cannot pinpoint exactly which of my ~$35 bets constitutes 'arbitrage' or 'systematic exploitation,' then they cannot steal my balance.
​If they rely entirely on an unexplainable AI, then every single winning player on DuckDice is at risk of being robbed the moment the algorithm glitches.

[bobstone]

Unfortunately, in this case, after consulting with our sportsbook provider, we’re unable to take this any further. Your initial deposits have already been refunded.

I want to be clear that this is not a decision we take lightly, nor is it made for our own benefit. The amount in question does not influence our decision-making, and in many cases it would be simpler to settle matters directly. However, in situations like this, we are required to rely on the assessments and recommendations of our providers.

I understand that you would like more detailed information, but we’re unable to provide this. As mentioned previously, sharing specifics could risk undermining the detection processes in place.

I appreciate that this may feel one-sided. That said, refunding deposits is the standard approach we apply consistently across similar cases. We also recognise this may not be well received from a community perspective. Without making any specific claims against you, it’s important to note that there are highly organised groups that target sportsbooks using a range of exploitative strategies. We have been affected by this previously, and it is within this broader context that our actions are taken.

Kind regards,
Bobstone
Community Head, DuckDice

[Halabaku]

Unfortunately, in this case, after consulting with our sportsbook provider, we’re unable to take this any further. Your initial deposits have already been refunded.

I want to be clear that this is not a decision we take lightly, nor is it made for our own benefit. The amount in question does not influence our decision-making, and in many cases it would be simpler to settle matters directly. However, in situations like this, we are required to rely on the assessments and recommendations of our providers.

I understand that you would like more detailed information, but we’re unable to provide this. As mentioned previously, sharing specifics could risk undermining the detection processes in place.

I appreciate that this may feel one-sided. That said, refunding deposits is the standard approach we apply consistently across similar cases. We also recognise this may not be well received from a community perspective. Without making any specific claims against you, it’s important to note that there are highly organised groups that target sportsbooks using a range of exploitative strategies. We have been affected by this previously, and it is within this broader context that our actions are taken.

Kind regards,
Bobstone
Community Head, DuckDice

While I am disappointed in the theft of my winnings, I actually appreciate your honesty here. You have clearly put DuckDice’s official policy in writing for every sports bettor on this forum to see.

​To summarize DuckDice's stance:
​
You rely entirely on a third-party AI to flag accounts.
​When a player is flagged, you will permanently confiscate their winnings.
​You will refuse to provide any proof, bet slips, or specific evidence of what the player actually did wrong, claiming 'security reasons.'
​You will justify seizing a recreational bettor's ~$35 wins by vaguely mentioning 'highly organised groups,' even while admitting you aren't making specific claims against the actual player you are confiscating from.
​This is the exact definition of a freeroll scam. If DuckDice is allowed to act as judge, jury, and executioner based on invisible evidence that the player is never allowed to defend against, then absolutely no one's sports balance is safe on your platform. 'The computer told us to keep your money, but we can't tell you why' is not a legitimate way to operate a licensed casino.
​I will be adding this public admission to my ongoing formal dispute with the regulators and mediators. I consider this debate closed, and the community can make their own judgments on whether it is safe to deposit here.
The "Scam" title remains sealed here.