RESOLVED

[Singosik]

Hello everyone,

I am creating this thread because I need help getting attention from the 2up team regarding a very serious issue with my account.

A few days ago, someone placed casino bets on my account and lost around 1500 USDT. The problem is that this could not have been me. I only use my account for sports betting and I have never played casino games there.

After checking my account activity, I noticed active sessions and devices that do not belong to me. This strongly suggests that someone gained unauthorized access to my account and used it without my permission.

I already contacted support, but so far I have not received any real help or explanation. That is why I decided to post here publicly in hopes that representatives of 2up will notice this case and help investigate it properly.

What makes this situation even more suspicious is the following:

I did not receive any email notifications about a login from a new device or location.
Normally, the platform asks for a verification code when logging in from a different device.
In this case, none of these security measures were triggered.

Because of this, I have concerns that this may not have been a normal external hack. However, I want to make it absolutely clear that I am NOT directly accusing the casino or the 2up team of stealing my funds. I simply want a fair investigation and an explanation of how this could happen despite the security protections that are supposed to exist.

I am asking 2up representatives to:

Review all login history and IP activity on my account.
Investigate the unauthorized sessions.
Explain why no security alerts or verification emails were sent.
Help resolve this situation and, if possible, return the lost funds.

I am ready to provide screenshots, account details, and any additional information needed for the investigation.

Thank you.

[BitcoinHunt3r]

They already responded in the ANN thread so just wait for the investigation https://bitcointalk.org/index.php?topic=5562340.msg66721835#msg66721835

[mitchr4]

The 2UP team already made an official statement about this in another thread^^. The same issue happened to several other users here too. They are currently looking into it and will return the funds based on what they find, so just wait for the process to finish. While waiting, make sure to enable Two-Factor Authentication (2FA) with Google Authenticator on the account if it is not already active.

[Singosik]

They already responded in the ANN thread so just wait for the investigation https://bitcointalk.org/index.php?topic=5562340.msg66721835#msg66721835

Yes, I can see that many people have experienced a similar problem. Representatives from 2up have already contacted me. I hope the issue will be resolved soon, thank you.

[Singosik]

2up has returned the money to my account, so the matter is now resolved. Thanks everyone!

[rat03gopoh]

2up has returned the money to my account, so the matter is now resolved. Thanks everyone!

Glad to hear that, just close the thread now and mark the title as "SOLVED".
I don't even understand why this is listed in the scam section, as there was no attempt to scam them. This is nothing more than a mass hack.