If your security team detects a scam, they don't need any documents verification, they just block the scammers accounts. What you're writing is just eyewash, because you don't want to admit that your anonymity is a myth that will be shattered with the first major withdrawal.
It gets worse when people win a lot of money at the casino; they're asked for KYC and then accused of having too many accounts and are blocked...
We completely understand where this cynicism is coming from. If you’ve spent any real time in the crypto gambling space, you have probably seen dozens of predatory casinos use a sudden "exit-KYC" or a fake multi-accounting accusation as a weapon to seize funds from a player who just hit a massive win. It can be a dirty industry, and you have every right to be protective of your funds.
It was mentioned that if a security team detects a scam, they should just block the scammer's account. However, it is not always that simple from an operator's perspective. If a system flags a regular user by mistake (a false positive), having a KYC process gives that innocent user a formal way to prove who they are and that they are a real person and get their money back. Without that process, a casino would just block them permanently with no recourse, which looks terrible to the community. Having this clause strictly reserved for extreme cases protects an honest player from arbitrary, unilateral account bans just as it protects the platform from actual fraud.
Regarding the idea that the illusion shatters with the first major withdrawal:
We don't expect you to take our word for it, so we invite the forum to follow our track record instead. In our rather short time of operation, we have already processed multiple large sized withdrawals with zero KYC intervention, because, like it almost always is, the play was entirely fair.
We aren't going to remove a standard safety valve from our legal terms because running a platform without such security architecture is near impossible. But we will continue to prove our operational philosophy day after day with every cashout we process. If anyone on this forum plays on Allstars, wins big, and experiences a sudden, unprovoked KYC trap, we expect them to bring it straight to this thread and expose us publicly. Until then, we hope our daily payout speed can do the talking. 🦍
***
Welcome to the forum, Allstars team! It's good to know your stance regarding VPN and KYC, I've seen that a lot of users were confused, including me... For now, I would be happy to test out your platform as I enjoy trying out new platforms. Regarding the free $10, may I ask if it's only applicable to casinos/slots and not in sports betting?
Welcome to the thread,
joeperry! The $10 bonus is normally only applicable to our Casino. However, we just rolled out our Free Bet functionality in the Sportsbook and we need some real players to put it to the test. If you want to help us test out the new sports system, shoot me a PM with your username and I will gladly credit you a
$10 Free Bet for the Sportsbook instead!
Cool designs. If it were up to me, I'd choose this version and keep these elements: Jersey Jacket (always in Purple/White)... This would have given your platform some sort of color identity... BTW, I've sent you a pm about the $10 Free Bonus.
You make a good point about the purple/white color identity and instant brand recognition. We went with a more classic color palette in the end as the whole super dark background with "neony" accents is so widely used. We do have our mascot in purple on some banners but I don't think any of them are live currently though. I found an old draft which I'll post below.
I also just saw your PM drop in regarding the $10 bonus. Thanks for all the feedback! 🦍💜
