This is the advantage for having an active support in their thread, because they could easily see the suggestion posted by people here. Then they could implement those beneficial not only with them but also with those people gamble in their casino.
Really amazing that they are paying attention with this thread and they are not same with other on which after they post their thread, they abandon those people posting or even asking questions about their casino.
Having such support in the forum, in the announcement thread with active representative for the company, and for support is very good for users and the casino company too. It's good, honestly, but users must know that this forum and their announcement thread here are only extra support channels for Rizzy casino. The main place for requesting support is on their casino, and it is recommended as the first and last place to contact for support.
It's true with Rizzy and all other casinos or all business with a most important place to start with support is their official website and support line there.
Their presence helps them a lot to gain those positive response and great reputation from people start to follow their casino. Because nowadays they have lots of competition here and normal for people to doubt on trusting new casinos.
Its plus really a plus points for them knowing that they are active in this thread, also if they are fast if there are issues raised here. The bonuses also promotions is just a bonus, but if they are frequently releasing new it. Maybe people will feel excited to check on what's latest or new activities happening in their casino then gamble or play here.