Betcoin.ag blocked my account upon withdrawal, holding 1,210 USDT

[Zwei]

Just to be transparent with everyone: AskGamblers closed my complaint today because they are a private site and don't have the regulatory power to investigate these types of account blocks, advising me to go directly to the Gambling Authority.

that's weird, are you sure you submitted the complaint correctly details wise? i don't see why they would reject it when they accepted similar cases before.

[...]
i don't think discussing this any further is gonna get us anywhere, it's just words vs words, and you already submitted a complaint with askgamblers, so we should just wait and see what the result of that gonna be. whatever their judgment is, we go with that.

A better wording will be to wait for OP's case to be online on AG and for OP to share the link with us. On ADR, it's not words vs. words, it's evidence vs. counterevidence, both parties send their smoking gun to the mediator to pull a verdict.

better wording indeed, and that's what i was saying. here on the forum, unless the casino shares private details to backup their words (which i understand why they wouldn't share publicly), or OP shares concrete evidence that he got scammed. it becomes OP words vs the casino words, which doesn't go anywhere, same as what's happening right now in this case.

I have all my screenshots and evidence fully prepared. However, I have made a firm decision: I will ONLY provide these screenshots privately to a trusted forum moderator, a neutral mediator, or the official gambling authority.
...
Is there any trusted forum moderator or established mediator here who would be interested in reviewing this case and representing it? I will gladly provide you with the complete evidence in private.

we don't do that here, if you have any thing you want to share which doesn't include personal info, post it publicly for all of us to review and make up our minds.
don't concern yourself with what betcoin.ag would say, or what any other member would say to "manipulate it", that can't change anything in front of evidence, so if you indeed have any evidence that shows that betcoin.ag is in the wrong, please post it publicly.

[Valicz]

To zwei:
@Zwei Thank you for the advice, I appreciate your neutral perspective. You are completely right, evidence cannot be manipulated when it is clear.

As per your recommendation, here is the first major piece of evidence that does not contain any sensitive personal info. This is the direct email I just received from AskGamblers support regarding my case:

https://ibb.co/Xr5ZpjFN

Please look closely at what AskGamblers officially states: "The casino was not informed about it."

Betcoin spent the whole day today confidently claiming in this thread that AskGamblers rejected my case based on their "scammer detection" and findings. Now that I posted the actual email screenshot proving they never even informed them, Betcoin is suddenly backpedaling and changing their story to "oh, they probably detected it themselves." You completely fabricated a story about an AskGamblers rejection just to protect your reputation here.

Regarding the 17 rejected bets: You just admitted that your system rejected 17 of my live bets in a row. That is exactly what I described in my technical breakdown! You let me hit "Max Bet", your system spinning-wheeled it, rejected it, and dropped my limits to 0.1 USDT on the fly while the odds changed. You literally proved my point for me in your own post.

And regarding your statement: "We have tons of proof. Why would we share proof with you...?"
You refuse to show proof to me, and you refuse to show proof to the community. You just got caught in a flat-out lie about the AskGamblers situation today, and now you are trying to write "/thread" and run away.

Your empty words, your own admission of rejecting 17 of my bets, and your complete refusal to show any evidence to a neutral third party speak volumes to everyone reading this.

[Betcoin.AG]

Your empty words, your own admission of rejecting 17 of my bets, and your complete refusal to show any evidence to a neutral third party speak volumes to everyone reading this.

We offered to share the proof with CasinoGuru. They weren't interested. We offered to share it with AskGamblers. They weren't interested.

You just got caught in a flat-out lie about the AskGamblers situation today

Where did we lie? Show me where we lied and we will pay you double your balance.
If you are referring to this sentence, you should Google the word probably.

They were probably easily able to detect the fact that you have created additional complaints under different names, as well, and they don't want to waste any time on a known scammer.

Maybe that is why they rejected it. Maybe it isn't. If it is why, they aren't going to come out and tell you they rejected your complaint because they don't want to waste time on you. That wouldn't look good for them. What they would do, is reject your claim and refer you to someone else. Kind of like they did. Hmmm...

[Valicz]

I don't care about getting "double my balance." I am not here to play games, and I am not looking for a handout or free money. All I want is my own 1,210 USDT—the exact amount that I rightfully won through fair play and which you are unlawfully holding.

To be honest, this entire situation is exhausting, and I would much rather have this resolved and finished than spend my time arguing with you on a public forum. However, make no mistake: now that I have started this process, I am absolutely going to see it through to the very end.

The fact remains that you claimed you offered proof to AskGamblers, while AskGamblers officially stated you weren't even informed about the case. No amount of wordplay or diversion tactics will change what everyone can see in black and white.

Let's end this drama. Release my 1,210 USDT, and we can close this thread.

[Zwei]

To zwei:
@Zwei Thank you for the advice, I appreciate your neutral perspective. You are completely right, evidence cannot be manipulated when it is clear.

As per your recommendation, here is the first major piece of evidence that does not contain any sensitive personal info. This is the direct email I just received from AskGamblers support regarding my case:

https://ibb.co/Xr5ZpjFN

Please look closely at what AskGamblers officially states: "The casino was not informed about it."

Betcoin spent the whole day today confidently claiming in this thread that AskGamblers rejected my case based on their "scammer detection" and findings. Now that I posted the actual email screenshot proving they never even informed them, Betcoin is suddenly backpedaling and changing their story to "oh, they probably detected it themselves." You completely fabricated a story about an AskGamblers rejection just to protect your reputation here.

betcoin.ag never said that tho, this is what they said:

They likely just rejected your case because you are not credible. They were probably easily able to detect the fact that you have created additional complaints under different names, as well, and they don't want to waste any time on a known scammer.

that was just a speculative comment from their part, and they already clarified that for you:

You claimed earlier that they rejected my case because you "detected I am a known scammer using different names." That was a flat-out lie to manipulate this forum. They closed it due to jurisdictional limitations, not because of your imaginary "scammer detection." You can check the link to their official response myself below, so everyone can see the real text.

We didn't claim that. We said we know that you have been banned elsewhere and filed other complaints. They are probably able to detect this, which could be the reason for their rejection.  Or maybe they can just tell that you are not a credible person. Either way, obviously, they were not interested.

so i'm not sure how is this considered evidence of anything.
and like i said before, askgamblers rejecting your complaint is weird... maybe see if you can resubmit another complaint with them, as from what i see, betcoin.ag is more than willing to share proof with them.

[Valicz]

To back up what I have been saying from the very beginning, here is the full history of my personal crypto wallet:

https://ibb.co/dwX76sNV

Please note that the redacted (red-out) part is my personal wallet address, which I have blurred to protect my privacy, as it is a piece of personal data that I do not wish to share publicly.

As anyone can see, I created this wallet back in August 2025. Since then, it was completely inactive until just recently, when I bought cryptocurrency for the very first time specifically to register and play on Betcoin.ag.

You can clearly see the exact transaction flow: first, I bought and deposited 100 USDT just to test out the platform and see how it works. Once that went through, I purchased the rest of the funds to play with.

So yes, this is literally my very first experience with a crypto casino, and it immediately turned into this nightmare. After seeing how you operate and how you treat honest players, I can safely say I will never open a crypto casino website ever again in my life.


To zwei:
@Zwei Thanks for your reply, but look at the very first sentence of Betcoin's latest post:
"We offered to share the proof with AskGamblers. They weren't interested."

They stated this as a hard fact. However, since the first email from AskGamblers explicitly confirmed that "The casino was not informed about it," this claim makes no sense.

I have actually just contacted AskGamblers support again to ask them directly for official clarification on whether Betcoin has ever reached out to them at any point regarding my account or offered them any evidence.

Let's wait for their official response.


I would also like to point out another massive contradiction in Betcoin's accusations.

They have been confidently claiming that I am a "multi-account scammer" who has created multiple different complaints and accounts under different names.

However, look closely at the screenshot of my full wallet history that I just posted. Since this wallet was created back in August 2025, there are only two outbound crypto transactions in existence. Both of them went directly to Betcoin.ag (the 100 USDT test deposit and then the rest of the funds).

I simply do not have the transaction history, nor any other funds moving anywhere else, to support the creation or funding of any other accounts. The math and the blockchain ledger simply do not add up for their wild accusations.

[Betcoin.AG]

"We offered to share the proof with AskGamblers. They weren't interested."

They stated this as a hard fact. However, since the first email from AskGamblers explicitly confirmed that "The casino was not informed about it," this claim makes no sense.

We didn't offer it to them, we offered it to you.

If you decide to go to a 3rd party mediator, that courtesy will be removed and we will abide by their decision

As you chose to go with a 3rd party mediation, we will accept their result, however when they rule against you, we will use the full scope of the ToS, and withhold the full balance.

If one of the accredited mediation companies OP has contacted wants to take the case, we are happy to share.

All of that was us agreeing to work with AskGamblers, as we have many times. They didn't want to take your case. Take some time, think about why. This is a great opportunity for you to start making better choices.