GhostSwap unresolved swap case — 12.441 ETH (ID 41gf6aamcb79iw8o)

[OrangeFren]

Quick update.

On July 22, GhostSwap requested documents from a third party — I had to ask an acquaintance to confirm the sale in writing and provide their personal documents. They also suggested that documents from my relatives could help the case.

Is this normal? Asking for personal documents and business records from people who are not even customers of the exchange?

I completed my own KYC. I could provide this information to the police if there is an actual case. But GhostSwap has already misled me twice — first with "no KYC," then by denying that HitBTC holds my funds.

To ask for info from the other party of the sale that's the source of your funds - yes that's normal.
To ask for info from just random people unrelated to how you obtained the coins - no. That would be very odd.

Did you get the coins from this acquaintance?

[Benedesuuuk]

Quick update.

On July 22, GhostSwap requested documents from a third party — I had to ask an acquaintance to confirm the sale in writing and provide their personal documents. They also suggested that documents from my relatives could help the case.

Is this normal? Asking for personal documents and business records from people who are not even customers of the exchange?

I completed my own KYC. I could provide this information to the police if there is an actual case. But GhostSwap has already misled me twice — first with "no KYC," then by denying that HitBTC holds my funds.

To ask for info from the other party of the sale that's the source of your funds - yes that's normal.
To ask for info from just random people unrelated to how you obtained the coins - no. That would be very odd.

Did you get the coins from this acquaintance?

No, this acquaintance introduced me to the buyer, and the deal went through later. This acquaintance submitted a written application and attached his document at GS's request (I had to ask him to do so).

But the buyer's phone number has been unreachable for a long time. However, my friend has made various transactions before, and everything always went well

[RedFlix]

@Benedesuuuk
I smell the bad intention. They won't refund you a single dollar. Go to court if you don't have nothing to fear of. OrangeFren is the only side here that can help you.

@OrangeFren
If you can push the case to an advanced stage to find a solution. You hold their money and they need you to be listed in your site despite being a KYC exchange. Do you still think they deserve to be listed in your website after proving they are liars?

@Murat
You ignored the question. Why you don't answer? Your silence says it all.

[LoyceV]

You should have checked the terms before using the website.

@Murat
Did you check the same terms before accepting to manage a campaign promoting Ghostswap as a privacy-first, no-KYC crypto exchange? If NO, then you have a problem. If YES, then you have two problems.

It's starting to make sense: Murat got paid by selective scammer "Ghostswap" to promote their website on Bitcointalk. Murat literally claimed that it's a "No-KYC Crypto Exchange", and now tells users they should have read the Terms so they could have known he's advertising a lie.
This explains why he removed me from his Trust list:

Trust list for: Murat (Trust: +12 / =3 / -0) (242 Merit earned) (Custom Trust list) (BPIP) (created 2026-07-25_Sat_05.18h)
Back to index

Murat Trusts these users' judgement:
1. theymos (Trust: +28 / =0 / -0) (DT1! (62) 14706 Merit earned) (Custom Trust list) (BPIP)
2. OgNasty (Trust: +71 / =3 / -5) (DT1 (-10) 5420 Merit earned) (Custom Trust list) (BPIP)
3. Blazed (Trust: +48 / =1 / -0) (119 Merit earned) (Trust list) (BPIP)
4. OmegaStarScream (Trust: +12 / =0 / -0) (6462 Merit earned) (Custom Trust list) (BPIP)
5. Removed LoyceV (Trust: +32 / =1 / -0) (DT1! (66) 21306 Merit earned) (Custom Trust list) (BPIP)
5. SFR10 (Trust: +16 / =0 / -0) (DT1! (5) 3117 Merit earned) (Custom Trust list) (BPIP)
6. NEW holydarkness (Trust: +6 / =0 / -0) (DT1! (11) 1398 Merit earned) (Custom Trust list) (BPIP)
7. hugeblack (Trust: +7 / =0 / -0) (DT1! (12) 4624 Merit earned) (Custom Trust list) (BPIP)
8. Steamtyme (Trust: +7 / =1 / -0) (1950 Merit earned) (Custom Trust list) (BPIP)
9. shasan (Trust: +23 / =0 / -0) (1464 Merit earned) (Trust list) (BPIP)
10. Little Mouse (Trust: +49 / =2 / -0) (DT1! (9) 3756 Merit earned) (Custom Trust list) (BPIP)

Murat Distrusts these users' judgement:
1. ~alani123 (Trust: +1 / =1 / -0) (845 Merit earned) (Custom Trust list) (BPIP)
2. ~bitbollo (Trust: +18 / =0 / -0) (DT1! (6) 3958 Merit earned) (Custom Trust list) (BPIP)
3. ~SwC_Poker (Trust: +1 / =2 / -1) (55 Merit earned) (Custom Trust list) (BPIP)
4. ~bob123 (Trust: +1 / =1 / -0) (2261 Merit earned) (Custom Trust list) (BPIP)
5. ~imbest (Trust: +0 / =0 / -3) (0 Merit earned) (Custom Trust list) (BPIP)
6. ~wowok (Trust: +0 / =1 / -3) (0 Merit earned) (Custom Trust list) (BPIP)
7. ~blurryeyed (Trust: +0 / =3 / -2) (20 Merit earned) (Custom Trust list) (BPIP)
8. NEW ~JollyGood (Trust: +20 / =2 / -0) (DT1! (17) 1972 Merit earned) (Custom Trust list) (BPIP)
9. ~lovesmayfamilis (Trust: +27 / =2 / -0) (DT1! (30) 5736 Merit earned) (Custom Trust list) (BPIP)
10. ~tomki (Trust: +0 / =0 / -1) (0 Merit earned) (Trust list) (BPIP)

Trust list: backscratchers: users agree, they trust or distrust each other.
Trust list: backstabbers: users disagree, one user trust the other, while the other distrust him.

Source: LoyceV's Trust list viewer.
Get your own Trust list in BBCode at loyce.club/trust.

Unfortunately we are taking a break. You may remove your signatures.

@Murat: I guess you're hoping your earnings continue in the future.

Go to court

Against an anonymous scammer?

Let's check their website (I'm quoting different parts without giving them a backlink):

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GhostSwap is established

If only they'd say which jurisdiction they're in....

GhostSwap is operated by GhostSwap

That doesn't really narrow it down....

[Benedesuuuk]

@Benedesuuuk
I smell the bad intention. They won't refund you a single dollar. Go to court if you don't have nothing to fear of. OrangeFren is the only side here that can help you.

@OrangeFren
If you can push the case to an advanced stage to find a solution. You hold their money and they need you to be listed in your site despite being a KYC exchange. Do you still think they deserve to be listed in your website after proving they are liars?

@Murat
You ignored the question. Why you don't answer? Your silence says it all.

@RedFlix — thank you for your support. I really appreciate it.

I know I could go to court, but in my country crypto is not regulated, so it won't help. I regret not using BestChange — at least there is some oversight there, and they can step in if an exchange misleads users. These "no KYC" listings on platforms like OrangeFren are just for show. They don't actually protect anyone. I'm starting to see that more and more.

What I still don't understand: GhostSwap pretends to solve my case, but refuses to admit that my funds are held by HitBTC. They misled me twice — first with "no KYC," then by denying HitBTC holds my funds. And some people still defend this?

I have nothing to hide. I provided my documents. But I don't know who they are. Who is behind GhostSwap?

[examplens]

I know I could go to court, but in my country crypto is not regulated, so it won't help. I regret not using BestChange — at least there is some oversight there, and they can step in if an exchange misleads users. These "no KYC" listings on platforms like OrangeFren are just for show. They don't actually protect anyone. I'm starting to see that more and more.

This is quite a wrong conclusion to draw. It only confirms that you may not have the best approach to the whole problem.
Like you made a mistake because you didn't do enough research on Ghostswap and potential warranty/escrow conditions in the case of a refund, so you sent a slightly larger amount at once to an "unproven" service. Now you recognise Bestchange as a better alternative, and if you try a little harder, you will see many cases where BC is accused because they preferred to defend the exchanger rather than the user.
Whatever your case ends up being, and I sincerely hope for a positive outcome, you need to learn as much as you can from it.