AI dealers — the next big change for online casinos?

[Oshio-man]

I don't think many gamblers will be comfortable with that AI in the gambling for interaction purposes, it will not move some gamblers to gamble as they want  in the gambling, since there is no physical human being to communicate with about their winning or losses to get solution at the end, if it happen to AI it will make some not to be consistent in gambling because they will no longer take it as a place of resting as usual, you can find some friends in the gambling center that will make you to have gambling knowledge that will boost your winning.

[masulum]

I don't care who deals with me on live casino as long as my complain is solved without wasting much time, I'm cool with it. I can only prefer a human to deal with me when I'm using a physical casino. AI is making life more easier nowadays and I wouldn't be surprised if we see the best from AI in the future.

That means you still care who the dealer is. Offline and online, there's no difference between then, they are both have the same responsibility for gambler. However, the difference between them is that one is physically in front of you just like you said, you are prefer to human in physical casino, while the other is digital in online casino with real human, there is no different as long as they are real human, even you said don't care the dealer is AI or human, how will you resolve a problem if the AI ​​getting malfunctions in the mid-game? How confident are you, the provider can resolve the bug so you can get a refund, or how long will you have to wait if you need to continue playing if they are doing maintenance for their services because of AI malfunction?

[bakasabo]

I know that some people dont like to communicate with bots. I think when they communicate with AI dealers, they will imagine and think that they are talking with bots. That is why I think they wont prefer communication with AI. Moreover, we are getting to much AI already; use them everywhere. I also think if casinos add AI dealers, gamblers will start searching for human dealer to play with.

[danherbias07]

I know that some people dont like to communicate with bots. I think when they communicate with AI dealers, they will imagine and think that they are talking with bots. That is why I think they wont prefer communication with AI. Moreover, we are getting to much AI already; use them everywhere. I also think if casinos add AI dealers, gamblers will start searching for human dealer to play with.

Correct. There's too much AI in almost everything now. Why inject it into live gambling or live betting? I mean, there's no sense to it. That's the only time a gambler will probably have a social interaction, and they might as well maximize that to keep the customer from coming back.
In terms of marketing, it is a bad idea. Many gamblers are not socially inclined, and that's why they gamble. It may only be the time that they can talk and interact with someone when they are playing.

[avp2306]

I don't care who deals with me on live casino as long as my complain is solved without wasting much time, I'm cool with it. I can only prefer a human to deal with me when I'm using a physical casino. AI is making life more easier nowadays and I wouldn't be surprised if we see the best from AI in the future.

That means you still care who the dealer is. Offline and online, there's no difference between then, they are both have the same responsibility for gambler. However, the difference between them is that one is physically in front of you just like you said, you are prefer to human in physical casino, while the other is digital in online casino with real human, there is no different as long as they are real human, even you said don't care the dealer is AI or human, how will you resolve a problem if the AI ​​getting malfunctions in the mid-game? How confident are you, the provider can resolve the bug so you can get a refund, or how long will you have to wait if you need to continue playing if they are doing maintenance for their services because of AI malfunction?

Well those concern you have mention is the concern towards Human and Ai, because if it happens that there's certain issue happen with bots, players might really got stuck waiting for the one maintaining it to get fix, but if the issue happen to those live human dealers this will be fix immediately.

So look at the difference, this is the reason why I still like to interact with humans, since this add some fun in the  game.

This is so boring and I don't think I would last long playing the game handled by AI. I hope my favorite casino won't replace their dealer with boring bots.

[meser#]

It might happen in online gambling games, but I don't think such a thing would occur in a casino setting.
Besides, artificial intelligence doesn't operate with 100% accuracy.
In the last two months, both ChatGPT and Gemini have provided incorrect information.
Let's say the dealer is an AI. What happens if it makes a major, serious error?
That scenario might become possible once AI has advanced significantly, but for now, I don't think it's feasible.

[Ever-young]

Correct. There's too much AI in almost everything now. Why inject it into live gambling or live betting? I mean, there's no sense to it. That's the only time a gambler will probably have a social interaction, and they might as well maximize that to keep the customer from coming back.
In terms of marketing, it is a bad idea. Many gamblers are not socially inclined, and that's why they gamble. It may only be the time that they can talk and interact with someone when they are playing.

Injecting AI into gambling could undoubtedly improve convenience and speed in the world of gaming. But just as they say, whatever that has advantages equally has its own disadvantages too. I really don’t buy the idea of adding AI to gambling because I feel the disadvantages would exceed the advantages. I personally wouldn’t like the idea of AI replacing human interaction in live gambling, because this would completely take away the social aspect of gambling which happens to be one of the aspects of gambling that I enjoy so much, asides just placing bet. So many things could go wrong in my opinion.

[purple_sparkles]

Correct. There's too much AI in almost everything now. Why inject it into live gambling or live betting? I mean, there's no sense to it. That's the only time a gambler will probably have a social interaction, and they might as well maximize that to keep the customer from coming back.
In terms of marketing, it is a bad idea. Many gamblers are not socially inclined, and that's why they gamble. It may only be the time that they can talk and interact with someone when they are playing.

Injecting AI into gambling could undoubtedly improve convenience and speed in the world of gaming. But just as they say, whatever that has advantages equally has its own disadvantages too. I really don’t buy the idea of adding AI to gambling because I feel the disadvantages would exceed the advantages. I personally wouldn’t like the idea of AI replacing human interaction in live gambling, because this would completely take away the social aspect of gambling which happens to be one of the aspects of gambling that I enjoy so much, asides just placing bet. So many things could go wrong in my opinion.

In fact, wherever AI reaches full optimization, it is already replacing many functions that were previously performed by people, including dealers in casinos and employees at sportsbooks. At the same time, genuine human interaction will become even more valuable. Places where real people are still part of the experience may become exclusive projects for those who truly appreciate personal service. In a time when so much can be done without human interaction, live communication becomes something truly special and increasingly valuable.

[acroman08]

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

There would probably be a separate category for them. I mean, interaction between humans is just something that can't be replicated by AI(yet), so there will always be people who will prefer a real live dealer, so I doubt humans will be replaced by AI as live dealers. Personally, I'd prefer a human dealer when playing live games, I mean, that is one of the main reasons why live games exist.

[leea-1334]

Definitely going to put off a large chunk of people. Everyone is used to computers dealing the cards, people want to see it go on live, its a niche genre and and there are quite a few players who are regulars at the live dealers tables who have their favorites among the dealers.

I would be one of them. Like you said if I go to a live dealer casino I want to see live dealers,,, if I do not, I just go to a normal computer automated screen. Does not matter if roulette or cards.

I do not get any fun from computers remembering my names or watching my styles,,, I do not understand people who like this form of surveillance.

[Maslate]

Let's say the dealer is an AI. What happens if it makes a major, serious error?
That scenario might become possible once AI has advanced significantly, but for now, I don't think it's feasible.

That could be a strong defense for the casino.

If something goes wrong with an AI system, they can always say it was a technical failure, a bug, or even a security breach. That makes responsibility less clear.

With a real live dealer, it feels different. The person is making the decisions in front of you, so they are more accountable for what happens.

For me, that also makes human dealers more reliable. Even if AI becomes capable of running live casino games, I think many players will still prefer a real person. It feels more natural, and there is more trust when someone is actually there facilitating the game.

[Lucius]

~snip~
Will AI replace live dealers, or will players always prefer a real person?
Curious what the Bitcointalk community thinks.

AI will obviously replace everything it can replace, especially in the domain of online business. It all comes down to profit in the end, because if a company has 10 people who are live dealers in an online casino and can replace them with an AI model and thus save on costs, they will do it. I think the users are the ones who are least asked what they think about it.

[uneng]

Let's say the dealer is an AI. What happens if it makes a major, serious error?
That scenario might become possible once AI has advanced significantly, but for now, I don't think it's feasible.

That could be a strong defense for the casino.

If something goes wrong with an AI system, they can always say it was a technical failure, a bug, or even a security breach. That makes responsibility less clear.

With a real live dealer, it feels different. The person is making the decisions in front of you, so they are more accountable for what happens.

For me, that also makes human dealers more reliable. Even if AI becomes capable of running live casino games, I think many players will still prefer a real person. It feels more natural, and there is more trust when someone is actually there facilitating the game.

People are already replacing humans by AIs even for social and passional interactions, imagine for dealing a cards game. Moreover, an AI doesn't have hidden intentions like humans do, because it doesn't have an ego, personal motivations and desires. It just work as ordered to work. If something goes wrong, it's because there is a technical issue, but not a failure of character, for an example.

Therefore, AIs are more reliable than humans on this matter and probably cheaper for companies as employees on long run.

[YOSHIE]

Curious what the Bitcointalk community thinks.

Dude, there's no need to be curious, everyone knows how AI artificial intelligence works, all this time the gamblers know that pure dealers are not AI, they work with pure creativity, with new data, what the dealer informs them is really information based on real patterns.

I personally wouldn't believe in Al Dealers, they could provide inaccurate data, if Al dealers work based on existing data, they can only imitate without doing anything, Al dealers are full of wishful thinking and don't create anything that is definitely true about betting.

For me, Al dealers don't help gamblers much, robots will never understand new or outside situations, while human dealers have all that.

[Dunamisx]

I have seen so many people being scared of AI replacing their roles, possibly this is because they are not being able to upgrade themselves with the current and emerging trends, or because they lack the understanding to how applicable AI could serve in some certain settings and where it could not suitably fit in with the same role as human, AI will definitely be applicable in some certain applications but not on every side.

[Rabata]

Will AI replace live dealers, or will players always prefer a real person?

AI can replace many things. I think AI can take over these places in the future, but it should be understood that if AI works in live casino games, then at least some of the trustworthiness of people will decrease. People gamble in live casinos because there is real emotion in these games. A dealer says many things. He also expresses his feelings about something, sometimes he laughs and sometimes he regrets. In these places, AI will not always be able to imitate humans.

If these games are run by AI, then there is no need to call it a live casino where everything is artificial. AI dealers can be used to run these platforms in the future because AI can now work much more accurately, but there is definitely a difference between artificial and reality.

[Bluedrem]

A human being can feel as good as talking to another real person, but they cannot do that when talking to an AI. No matter how experienced or how far back in history you can remember, AI will definitely not be able to communicate like humans.
However, there is a different reaction in live casinos where people consider every gamble to be more transparent and free of manipulation. That is, when a person actually deals cards in a live casino, it will seem that there is no manipulation.
So for now, I will not say that AI dealers are easily taking over the place of humans.

[el che]

Personally I am completely against the idea of AI dealers. Having a real live human sitting at the table dealing physical cards or spinning a real wheel gives players so much more confidence and trust in the fairness of the game. With a real person you get visual transparency and a genuine human connection, whereas playing against an AI avatar, no matter how smart or responsive it is, just feels like glorified RNG.

That being said, we aren't going to be able to stop this shift no matter how much some of us resist it. This is where technology and the future of the industry are heading. From an operator's perspective, AI dealers eliminate payroll, never need breaks and can deliver personalized tables to millions of players simultaneously 24/7.

So while I’m personally against replacing real human dealers, it's an inevitable wave. We might as well embrace the tech and see how far it goes, because AI dealers are definitely going to become the standard whether we like it or not.

[Hispo]

I have seen so many people being scared of AI replacing their roles, possibly this is because they are not being able to upgrade themselves with the current and emerging trends, or because they lack the understanding to how applicable AI could serve in some certain settings and where it could not suitably fit in with the same role as human, AI will definitely be applicable in some certain applications but not on every side.

I have seen people who believe artificial intelligence can be applied to pretty much anything, but the problem comes when a high level of accuracy and reliability is needed in order for people to get the desired result.
For example, There have been several companies which have fired many programmers because they thought they all could be replaced with AI, just to have them re-hired again because they realize they needed people to check whatever they AI coded.

I suspect it is pretty much the same in other industries where AI is being applied.

[libert19]

Will AI replace live dealers, or will players always prefer a real person?

Seems like a no brainer to me.  Cheaper than a human dealer and any tips would go directly to the casino.

Why would anybody be tipping a robot? I don't see a single reason. Afaik the point of the tipping culture is hospitality provided by the service person, now what 'extra' do you expect from robot!?

~snip~

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

AI will obviously replace everything it can replace, especially in the domain of online business. It all comes down to profit in the end, because if a company has 10 people who are live dealers in an online casino and can replace them with an AI model and thus save on costs, they will do it. I think the users are the ones who are least asked what they think about it.

I mean, customer has final say. If using AI dealers were to decrease casino's customers or decrease casino's profits, they wouldn't proceed with it.