🎲 HazeBet.co | 🔒 Provably Fair Originals| 📦 Lootboxes| 🏆 Weekly Leaderboards

[MuffinMaster]

Our First Weekly Race is Now LIVE!

We're excited to announce that HazeBet's very first Weekly Race is now live!

Compete throughout the week, climb the leaderboard, and earn your share of the prize pool. This is just the beginning—we'll continue improving and expanding our promotions as our community grows.

Good luck to everyone participating, and may the best players come out on top! 🍀

It's great that you're launching the Wager Race. Promotion and marketing are key to encouraging users to deposit and play at your casino.
However, building trust is much more important, and you lost my trust the moment you started.


In your chat everyone can see that the admin gives the user $1 as a welcome bonus:


The same admin is third on your Leaderboard:


The first thing that comes to my mind is that the rest of the users in high positions are also fake participants. Even if they are real, I still won't believe it.

You even placed your fake participant - admin on the poster advertising the race.



I am truly sorry that you did such a thing. But maybe it's better that we know from the beginning what you can do than if it were to be revealed later and someone could lose money.

[Hazebet.co]

Our First Weekly Race is Now LIVE!

We're excited to announce that HazeBet's very first Weekly Race is now live!

Compete throughout the week, climb the leaderboard, and earn your share of the prize pool. This is just the beginning—we'll continue improving and expanding our promotions as our community grows.

Good luck to everyone participating, and may the best players come out on top! 🍀

It's great that you're launching the Wager Race. Promotion and marketing are key to encouraging users to deposit and play at your casino.
However, building trust is much more important, and you lost my trust the moment you started.

In your chat everyone can see that the admin gives the user $1 as a welcome bonus:



The same admin is third on your Leaderboard:



The first thing that comes to my mind is that the rest of the users in high positions are also fake participants. Even if they are real, I still won't believe it.

You even placed your fake participant - admin on the poster advertising the race.



I am truly sorry that you did such a thing. But maybe it's better that we know from the beginning what you can do than if it were to be revealed later and someone could lose money.

Thank you for bringing this up. We completely understand why it could raise concerns at first glance.

To clarify: Nemel is only a chat moderator whose role is to help keep the chat active and assist users. The $1 welcome bonus you saw being given out has nothing to do with the Weekly Race.

Every wager Nemel has made has been funded entirely with his own deposits. He has not received any special balance, wagering credit, or any other advantage from us to climb the leaderboard. His position is the result of his own gameplay, just like any other participant.

We appreciate you pointing out how this can be perceived from the outside. Trust is extremely important to us, and we'll take your feedback into account to avoid creating this impression in the future.

[MuffinMaster]

Thank you for bringing this up. We completely understand why it could raise concerns at first glance.

To clarify: Nemel is only a chat moderator whose role is to help keep the chat active and assist users. The $1 welcome bonus you saw being given out has nothing to do with the Weekly Race.

Every wager Nemel has made has been funded entirely with his own deposits. He has not received any special balance, wagering credit, or any other advantage from us to climb the leaderboard. His position is the result of his own gameplay, just like any other participant.

We appreciate you pointing out how this can be perceived from the outside. Trust is extremely important to us, and we'll take your feedback into account to avoid creating this impression in the future.

Are you saying that someone who adds money to other users balances can't add it to his own balance?

And how is it possible that since the race started at this moment, there are already so many participants on the leaderboard with such high results?

You could have at least tried to say that it was a false start and that it would be reset because the leaderboard showed some test results from previous days.
I'm sorry, but I doubt there's anyone on this forum who would believe you.

[Hazebet.co]

Are you saying that someone who adds money to other users balances can't add it to his own balance?

And how is it possible that since the race started at this moment, there are already so many participants on the leaderboard with such high results?

You could have at least tried to say that it was a false start and that it would be reset because the leaderboard showed some test results from previous days.

I'm sorry, but I doubt there's anyone on this forum who would believe you.

Nemel does not have permission to credit balances to himself or any other user. His role is limited to moderating the chat and assisting users. In the example you mentioned, he was simply informing a user that they had received a $1 test balance from us. He has no access to our administrative balance tools.

Regarding the leaderboard, this was not a false start. To ensure fairness, we decided to include all eligible wagers placed earlier this week rather than only counting wagers made after the public announcement. We didn't want to exclude players who had already been actively wagering before the race was officially announced.

To avoid the leaderboard becoming confusing in the future or starting in the middle of a week, this first leaderboard will only run for 4 days. After that, all Weekly Races will follow a consistent schedule, running from Sunday to Sunday (UTC-2). This provides a clear and consistent qualifying period for every participant, which is why we included all eligible wagers placed since Sunday in this first race.

We understand that seeing high wager amounts immediately after launch can look unusual at first, but those totals are from legitimate wagering activity that took place during the qualifying period not from test data or a leaderboard error.

[MuffinMaster]

Are you saying that someone who adds money to other users balances can't add it to his own balance?

And how is it possible that since the race started at this moment, there are already so many participants on the leaderboard with such high results?

You could have at least tried to say that it was a false start and that it would be reset because the leaderboard showed some test results from previous days.

I'm sorry, but I doubt there's anyone on this forum who would believe you.

Nemel does not have permission to credit balances to himself or any other user. His role is limited to moderating the chat and assisting users. In the example you mentioned, he was simply informing a user that they had received a $1 test balance from us. He has no access to our administrative balance tools.

Regarding the leaderboard, this was not a false start. To ensure fairness, we decided to include all eligible wagers placed earlier this week rather than only counting wagers made after the public announcement. We didn't want to exclude players who had already been actively wagering before the race was officially announced.

To avoid the leaderboard becoming confusing in the future or starting in the middle of a week, this first leaderboard will only run for 4 days. After that, all Weekly Races will follow a consistent schedule, running from Sunday to Sunday (UTC-2). This provides a clear and consistent qualifying period for every participant, which is why we included all eligible wagers placed since Sunday in this first race.

We understand that seeing high wager amounts immediately after launch can look unusual at first, but those totals are from legitimate wagering activity that took place during the qualifying period not from test data or a leaderboard error.

I must admit, it's a very liberal approach to allow casino employees to participate in contests for users. I don't think I've ever seen anything like this. This is highly controversial, to say the least.

If you've decided to qualify users previous wagering for this weekly race, you should mention in your announcement that this "weekly" wagering race will last only four days.
This raises quite a few serious concerns for a project launch.
Unfortunately, your inexperience is very apparent. You should consider starting cooperation with a campaign manager. This will surely help you avoid such confusion.

[Hazebet.co]

I must admit, it's a very liberal approach to allow casino employees to participate in contests for users. I don't think I've ever seen anything like this. This is highly controversial, to say the least.

If you've decided to qualify users' previous wagering for this weekly race, you should mention in your announcement that this "weekly" wagering race will last only four days.
This raises quite a few serious concerns for a project launch.

Unfortunately, your inexperience is very apparent. You should consider starting cooperation with a campaign manager. This will surely help you avoid such confusion.

Yeah, everything aside, you are right on this one. We can only apologize for the confusion and the shady impression it gave you. We completely understand that.

You can see on our website that the race will only last four days, but we could have communicated that much more clearly aswell.

It’s our first project, and we’re all new to promoting something like this. Please believe us when we say that we only have the best intentions and want to create a fun platform for our users.

We f*cked this up, and we can own that and only apologize. We’re all about transparency, which is why I’ll never back down from an unpleasant conversation like this. apologies again.

[masulum]

-snip-
It’s our first project

it's okay even this is your first project, everyone can make a mistake, nothing is perfect. but you can doing better day by day, right?
well, i want to say something, when I visit your website, before i logging in or in guest mode, I see a wallet icon, i think this shouldn't be necessary if. Perhaps this should be removed from the guest page. I also don't see the latest big wins in the guest version,



but after registering and logging in, I can see the latest big wins information. Sorry to say, if a user in guest mode and don't see any big win activity displayed, and only seeing "no player yet", it just like an information if you don't have a users. better to display it whether in guest and users mode, i suggest both of these issues can be immediately solved for UI improvements.