🍌 SCORAS.io 🍌 | VIP TRANSFER | Crypto Casino & Sportsbook | Meet Mojo 🐵

[Z_MBFM]

If it is repeated promotion content, I agree with you that sending such emails too often will become annoying experience for users. It's more annoying and uncomfortable experience for users if they registered accounts on Scoras.io with their main emails that they will use for many purposes, including important ones. So if their main emails are flooded with promotional emails from Scoras.io daily, they will likely feel bad and even Unsubscribe Scoras.io with their emails.

If users actually unsubscribe email notifications from Scoras.io, it is surely not wanted effect for the casino

I registered on August 3 that day I received 2 promotional messages and after that I received 4 promotional messages in two days. But then I didn't receive any promotional messages on the 6th and 7th but on the 8th day I received one promotional message and after that I haven't received any more messages until today. Don't why this actually happened because I didn't unsubscribe. It could be that there are many bonus offers for new players which is why they send more promotional messages.
Maybe once a player is more than seven days old they stop sending promotional messages because there are not much bonuses available.

They send a few promotional messages every day, although I don't read them. I only open an email when the subject line says bonus. And especially I don't claim deposit bonuses, I don't find it an interesting bonus to make a deposit. But I wait for the free bonus. I have accounts on many casino platforms and I gamble on them occasionally and it seems that most days I get bonuses from one of the sites and enjoy gambling with them. I am gradually getting rid of the habit of making regular deposits because that habit once got me addicted to gambling. I am not much interested in reading any more casino emails.

[Cointxz]

I registered on August 3 that day I received 2 promotional messages and after that I received 4 promotional messages in two days. But then I didn't receive any promotional messages on the 6th and 7th but on the 8th day I received one promotional message and after that I haven't received any more messages until today. Don't why this actually happened because I didn't unsubscribe. It could be that there are many bonus offers for new players which is why they send more promotional messages.
Maybe once a player is more than seven days old they stop sending promotional messages because there are not much bonuses available.

There’s tons of bonuses on scoras if you will browse your bonus cabinet. I think they always introduce a new deposit bonus even if you still don’t claim your bonus.

Same as you, I’m a bit overwhelmed on this bonus notification not only through email but also on the casino push notification since it’s already too much for me that doesn’t claim this bonus.

But there’s always a lot of gambler that preferred this bonus so I understand this kind of strategy. I just ignore it and focus on my actual game.

[Crypto Library]

They send a few promotional messages every day, although I don't read them. I only open an email when the subject line says bonus. And especially I don't claim deposit bonuses, I don't find it an interesting bonus to make a deposit. But I wait for the free bonus. I have accounts on many casino platforms and I gamble on them occasionally and it seems that most days I get bonuses from one of the sites and enjoy gambling with them. I am gradually getting rid of the habit of making regular deposits because that habit once got me addicted to gambling. I am not much interested in reading any more casino emails.

If you are facing annoyance with those promotional emails, then you shouldn't click or tap on "No, Thanks" button every time when I open an account on a new casino my first task is to disable their promotional message or not to subscribe to their notifications.


Here, if we want, we can do another thing, which is to use a separate email just for gambling, which will have no other work to do. I have one separate email to log in to on my computer and mobile browser, as a result of which I don't have to see such promotional messages daily.  

[ImGenius]

There’s tons of bonuses on scoras if you will browse your bonus cabinet. I think they always introduce a new deposit bonus even if you still don’t claim your bonus.

Same as you, I’m a bit overwhelmed on this bonus notification not only through email but also on the casino push notification since it’s already too much for me that doesn’t claim this bonus.

But there’s always a lot of gambler that preferred this bonus so I understand this kind of strategy. I just ignore it and focus on my actual game.

There are more bonus offers for those who create a new account. After opening the bonus option I saw 4 bonus packs which is expired and just 1 bonus pack remain.

Yes if user don't claim the previous bonus they give a new bonus pack although it is much less than before. It may also be possible that these offers are given to all accounts within a specific time. There are many gamblers who claim these bonuses but most users ignore them and focus on the actual game. However the maximum number of users don't miss the free bonus.

[Leahized]

Yes if user don't claim the previous bonus they give a new bonus pack although it is much less than before. It may also be possible that these offers are given to all accounts within a specific time. There are many gamblers who claim these bonuses but most users ignore them and focus on the actual game. However the maximum number of users don't miss the free bonus.

There is no fixed bonus amount for a new account, which is completely shut down at some point. But every new account is offered successive bonuses one after the other. And after one pack expires another one will be running. However as I can personally say, bonuses are not always profitable. Those bonuses should be ignored, which are difficult to meet the conditions and cost much more than the bonus rewad.

So it's best to focus on the actual game rather than the bonus. Because there is not too much complexity and too many conditions no need to be met. Which helps a gambler to enjoy gambling stress free. Since all gamblers are weak to money, so it is better to keep the aspect of money management in consideration.

[Wiwo]

So it's best to focus on the actual game rather than the bonus. Because there is not too much complexity and too many conditions that need to be met. This helps a gambler to enjoy gambling stress-free. Since all gamblers are weak to money, it is better to keep the aspect of money management in consideration.

I understand your point on bonuses and what we can get from them, but the fact that a casino offers you a bonus means they have done you and offer, which is to play the games on the house, we must expect rules and regulations in the bonuse offer because the casinos own them after all, a player just have to accept them or walk away from the bonuse offers.

Gamblers must first of all decide what they want to enter playing for: entertainment or chasing the money. Knowing this makes it easier to choose the route to take.

Whether we like it or not, casinos will keep offering marketing bonuses, and some gamblers will keep chasing them; we must agree to it.

[Silverstonez]

@SCORAS, I want to officially welcome you to the forum, I took a closer look at your platform and  I was really amazed by the things I saw on your site. I also came across a thread where you repeatedly exposed users who abused your welcome bonus through multiple accounts, it shows that your systems are working perfectly, so keep up the work and enjoy your stay here on Bitcointalk.

[MorganaX]

@SCORAS, I want to officially welcome you to the forum, I took a closer look at your platform and  I was really amazed by the things I saw on your site. I also came across a thread where you repeatedly exposed users who abused your welcome bonus through multiple accounts. It shows that your systems are working perfectly, so keep up the work and enjoy your stay here on Bitcointalk.

A little bit late for the welcome party, don't you think? I mean, SCORAS have been consistently active and working here; they have made so many updates from the initial time they surfaced or established their presence here in the Bitcointalk community. Initially, they had so many flaws and bugs but so many users here in the community have tested and gave them feedback on possible places to work on and they have atleast worked quite a number of those errors. Even the 20$  bonus promo had to be adjusted because of the massive exploitation and cheating that users involved themselves.

[avp2306]

I registered on August 3 that day I received 2 promotional messages and after that I received 4 promotional messages in two days. But then I didn't receive any promotional messages on the 6th and 7th but on the 8th day I received one promotional message and after that I haven't received any more messages until today. Don't why this actually happened because I didn't unsubscribe. It could be that there are many bonus offers for new players which is why they send more promotional messages.
Maybe once a player is more than seven days old they stop sending promotional messages because there are not much bonuses available.

There’s tons of bonuses on scoras if you will browse your bonus cabinet. I think they always introduce a new deposit bonus even if you still don’t claim your bonus.

Same as you, I’m a bit overwhelmed on this bonus notification not only through email but also on the casino push notification since it’s already too much for me that doesn’t claim this bonus.

But there’s always a lot of gambler that preferred this bonus so I understand this kind of strategy. I just ignore it and focus on my actual game.

On here https://scoras.io/en/promo people is enough to check what bonuses they can avail for certain period.

There are several people raised already a concern towards being bombard by lots of emails and they didn't like it. So for Scoras to avoid disappointing their players, much better to minimize that email sending because its not really good to flood the email of their user, since they will just end up ignoring it just like what you have said.

Yeah there are many people like to grab the bonuses they offered. But better to promote those things in order to avoid further issues.

[Nrcewker]

There are now 34 spots remaining.

Very unprofessional behaviour from the SCORAS team.

• Post your BitcoinTalk username and your SCORAS User ID in this thread (or send it via PM if you prefer)

Based on this, I PMed them my Bitcointalk username and SCORAS ID to claim the bonus after depositing $40.



But more than 48 hours had passed. I asked the support team about the same, as I wanted to receive the bonus and place a big bet. However, they said:



Now after almost 65 hours, I messaged the site support team again regarding the same issue and they told me this:



Now my only concern is that if they are only accepting entries through thread replies, then why did they initially mention the PM option? Isn't it very unprofessional to go against the rules you mentioned?

You mentioned that you can PM - But later, you asked me to reply in the thread.
You mentioned that it would take a maximum of 48 hours - But almost 65–70 hours have passed.

I don't care about the $20 bonus but what about my user experience at the casino? I will think that if crediting a $20 bonus is taking so long then what if I make a deposit and try to withdraw, let's say 1,000–2,000 dollars? Will they tell me that verification takes time and keep me waiting for weeks?

And is the casino operated by 2 or3 people rather than a team? There are only 34 slots remaining. Can't they check 34 players information a little bit quicker?

No hate to Scoras but be it any other casino also, this is very unprofessional if you cant fulfil what you promise and in my personal opinion, I would think twice before depositing any money again.

[SCORAS]

Very unprofessional behaviour from the SCORAS team.

I completely understand your point, and I genuinely apologize if this has caused you a bad experience.

We can see that you sent your details via PM, and you are also correct that our original post stated that PM was an option.

However, we have since asked users to post their username and User ID directly in the thread. The main reason for this change is the amount of bonus abuse and multi-accounting we have experienced. Moving forward, we need to maintain a clear track record of all bonus claims so we can properly check previous claims and prevent people from repeatedly claiming the promotion through multiple accounts.

I believe our support team also mentioned to you in your previous conversations that you needed to make the post in the thread. I understand that this may have been confusing because the original instructions allowed PMs, and that's something we should have communicated and updated more clearly on our side.

We have already had more than 60 people participate in and receive this bonus without any problems. That's also why I genuinely feel sad seeing the situation presented like this, because there is absolutely no intention from our side to avoid crediting a $20 bonus or not fulfill what we promised.

At the same time, I understand that your experience is your experience, and if you have been waiting longer than expected, you're entitled to point that out.

As of right now, however, I can still see that you have not posted your SCORAS User ID and BitcoinTalk username in the thread. Please simply make the post. Once you've done that and we can verify everything, we will credit your account.

Regarding your concern about future withdrawals, please don't compare the processing of this promotional bonus with withdrawals. This delay relates specifically to manually verifying promotional claims and preventing abuse; it is not related to the processing of player funds or withdrawal times.

Again, I'm sorry for the confusion and that your first experience with us has resulted in you feeling this way. We certainly don't want that.

Regarding the comment about SCORAS being operated by "2 or 3 people": definitely not. 😂

SCORAS is not a four-man operation either. If you actually knew how many people are working behind SCORAS across management, support, payments, compliance, marketing, technology, casino operations and the other areas required to operate the platform, I think you would genuinely be surprised.

A casino isn't run by the same person answering support tickets, processing promotions, managing payments, checking risk, integrating providers, running marketing and developing the platform.

We completely accept criticism when we've made a mistake, and we're not going to pretend we're perfect. We're still improving things constantly. But in this particular situation, we've successfully credited more than 60 participants already. Your claim is outstanding because the required forum post still hasn't been made.

So please make the post.
Make the post in the thread, and we will take care of your bonus.

They send a few promotional messages every day, although I don't read them. I only open an email when the subject line says bonus.

We completely understand this feedback.

We currently have many different promotions running, and naturally we want our players to know when something new is available. However, we also understand that receiving too many promotional emails can become annoying rather than useful.

Anyone who doesn't want to receive promotional emails is of course welcome to unsubscribe at any time. There is absolutely no requirement to receive marketing emails in order to use SCORAS.

That being said, we're not simply going to tell everyone to unsubscribe and leave it at that. Several members have mentioned the frequency, so we're listening. We are going to reduce the number of promotional emails being sent moving forward.

There’s tons of bonuses on scoras if you will browse your bonus cabinet. I think they always introduce a new deposit bonus even if you still don’t claim your bonus.

Same as you, I’m a bit overwhelmed on this bonus notification not only through email but also on the casino push notification since it’s already too much for me that doesn’t claim this bonus.

Exactly, and this is good feedback for us.

We want to continue having plenty of promotions available, because many players genuinely enjoy them. But having a lot of bonuses available doesn't mean we need to send an email or push notification every time something happens.

So we're going to lower the frequency. And again, anyone who prefers not to receive promotional emails at all is completely welcome to unsubscribe.

If you are facing annoyance with those promotional emails, then you shouldn't click or tap on "No, Thanks" button every time when I open an account on a new casino my first task is to disable their promotional message or not to subscribe to their notifications.

Yes, exactly. Players who don't want promotional communication are always welcome to unsubscribe.

At the same time, we're taking responsibility on our side as well. If multiple members are telling us there are simply too many emails, then we should adjust the frequency rather than ignoring the feedback.

So that's exactly what we're doing.

There are several people raised already a concern towards being bombard by lots of emails and they didn't like it. So for Scoras to avoid disappointing their players, much better to minimize that email sending because its not really good to flood the email of their user, since they will just end up ignoring it.

Agreed.

The amount of promotional emails will be lowered.

We appreciate people pointing these things out because we're actively using the feedback from this thread when deciding what needs to change.

And since we're talking about feedback, I also want to give everyone here a little preview of what's coming.

Over the coming weeks, SCORAS will be receiving a MASSIVE update.

We've been collecting feedback from this thread, our players, support conversations and our own internal testing. We've gone through the suggestions one by one, and I would say we've agreed to implement around 99% of the reasonable feedback we've received.

This isn't going to be a small visual update.

We're working on a significantly expanded sportsbook, with roughly 10x more sports betting/prediction markets available.

We're adding a lot more casino games and expanding the overall game selection.

We're also preparing a much more thought-out VIP system. We want VIP at SCORAS to feel like an actual progression and loyalty system rather than simply putting a badge next to someone's account.

Leaderboards will also be introduced as part of what we're building, alongside additional features and improvements that have repeatedly been requested by the community.

A lot of you have been following SCORAS since we first arrived here, and you've seen us make changes continuously based on feedback. Even the community has pointed out how many updates we've already made since establishing ourselves on BitcoinTalk.

So keep the criticism, suggestions and ideas coming.

We genuinely read them.

Some things obviously require development time and can't be changed overnight, but if something makes sense and improves the player experience, there is a very good chance it's already on our list.

The SCORAS you see today is not going to be the same SCORAS you see a few weeks from now.

Mojo has been busy. 🐒🍌

[doggywin]

My experience so far so good.    2 deposits, 1 withdrawal. I had an issue with email verification and the support sorted it out.

[AHOYBRAUSE]

Good to read that you take all the valuable advises and try to adjust. Customer feedback is very important, especially at the start, so anything you can learn from is basically a free valuable lesson. Hopefully the email notification amount will be adjusted, especially for emails about the same subject (welcome bonus and so on). It's also smart to think about leaderboards and so on.

One other thing, I feel it's pretty hard to complete the wager requirement on bonus buys that have been purchased through banana coins in the "banana vault". I mean 30x the bonus is already pretty hight (I get though this is kinda industry standard) but having to make the wager through slots only is pretty much impossible, unless you hit a very high win (and we all know that's as much as impossible). This makes the whole thing pretty much a waste of time for players since 30x wager on slots alone is 99% impossible to get ANYTHING out after.

[Nrcewker]

I see you are good at explaining but can you also care to explain these questions?

• Post your BitcoinTalk username and your SCORAS User ID in this thread (or send it via PM if you prefer)

I followed this exact rule and sent you a PM. You also acknowledged that you had received the PM. But now you are saying

However, we have since asked users to post their username and User ID directly in the thread.

Okay let's accept this. But when was this announced and where was it announced? And why didn't your support team tell me the same thing when I contacted them on August 15th? Instead they told me to wait 48 hours.

You also mentioned that 34 spots are remaining which means the other 66 have been filled. However I was checking the campaign thread and wasn't able to find the 66 people who have publicly posted their ID and username. So is this a genuine requirement, or did you guys change it on the go as soon as I told your support staff that it was frustrating to wait so long for the bonus and that I would raise the issue in your thread?

This is why I call you guys unprofessional. You made a rule, and I followed the rule. But you guys yourselves aren't following the rule that you created.

If you guys now want me to post it publicly, then at least change the OP of the campaign post. Mention explicitly that from now onwards only direct thread posts will be allowed and no PMs.

I am not making this request for myself. I am asking this for my fellow Bitcointalk members. I don't want them to suffer like me for 72 hours or more. At least for them make the rules clearer and simpler.

So now just update the OP, make the rules straightforward and behave seriously. I also see you guys are partying a lot. If you have forgotten how to edit a post here on the forum then do let me know. I would love to help you.

[SCORAS]

My experience so far so good.    2 deposits, 1 withdrawal. I had an issue with email verification and the support sorted it out.

I can see you already made the 3rd deposit. We have left you a welcome to our special vip club, you should have a message from support!

Good to read that you take all the valuable advises and try to adjust. Customer feedback is very important, especially at the start, so anything you can learn from is basically a free valuable lesson. Hopefully the email notification amount will be adjusted, especially for emails about the same subject (welcome bonus and so on). It's also smart to think about leaderboards and so on.

One other thing, I feel it's pretty hard to complete the wager requirement on bonus buys that have been purchased through banana coins in the "banana vault". I mean 30x the bonus is already pretty hight (I get though this is kinda industry standard) but having to make the wager through slots only is pretty much impossible, unless you hit a very high win (and we all know that's as much as impossible). This makes the whole thing pretty much a waste of time for players since 30x wager on slots alone is 99% impossible to get ANYTHING out after.

Thanks! We will keep it in mind

I see you are good at explaining but can you also care to explain these questions?

• Post your BitcoinTalk username and your SCORAS User ID in this thread (or send it via PM if you prefer)

I followed this exact rule and sent you a PM. You also acknowledged that you had received the PM. But now you are saying

However, we have since asked users to post their username and User ID directly in the thread.

Okay let's accept this. But when was this announced and where was it announced? And why didn't your support team tell me the same thing when I contacted them on August 15th? Instead they told me to wait 48 hours.

You also mentioned that 34 spots are remaining which means the other 66 have been filled. However I was checking the campaign thread and wasn't able to find the 66 people who have publicly posted their ID and username. So is this a genuine requirement, or did you guys change it on the go as soon as I told your support staff that it was frustrating to wait so long for the bonus and that I would raise the issue in your thread?

This is why I call you guys unprofessional. You made a rule, and I followed the rule. But you guys yourselves aren't following the rule that you created.

If you guys now want me to post it publicly, then at least change the OP of the campaign post. Mention explicitly that from now onwards only direct thread posts will be allowed and no PMs.

I am not making this request for myself. I am asking this for my fellow Bitcointalk members. I don't want them to suffer like me for 72 hours or more. At least for them make the rules clearer and simpler.

So now just update the OP, make the rules straightforward and behave seriously. I also see you guys are partying a lot. If you have forgotten how to edit a post here on the forum then do let me know. I would love to help you.

Its updated now, you can make the post

[Harkorede]

Hi Scoras,

There are few a issues with sportsbook bonus, that are written completely wrong on the bonus page,

9. When wagering, funds are deducted proportionally from your Bonus and Blocked Deposit balances.

   --> Your bets use both bonus and deposit money at the same time — in the same proportion they were credited.

   --> If your stake amount exceeds what is available in your bonus + locked deposit combined, the remaining portion of the stake will be taken from your Main Balance (real money balance).

10. Winnings are split in the same proportion as the original stake:

    --> Bonus portion → to Bonus Balance.

    --> Deposit/Main portion → returned first to the Locked Deposit, but not exceeding the original deposit amount. Any amount exceeding the original deposit goes to the Main Balance

Quoted above is from the bonus requirement and wagering process, it didn't work as explained, after my deposit and I got the bonus, I couldn't place bets with my bonus, and only deposit was allowed to be used, I got the below response for trying to place bet before (by placing bet that exceed my deposit but covered within my bonus) and also after I had placed bet with the deposit which were still inplay.



After wining a bet, the winnings were back to my locked balance (as stated) but my bet didn't count to wards the wagering requirement despite meeting the necessary criteria stated on the bonus page.

[Jaycoinz]

I am not making this request for myself. I am asking this for my fellow Bitcointalk members. I don't want them to suffer like me for 72 hours or more. At least for them, make the rules clearer and simpler.

I think the whole reason for the SCORAS team to update some of the rules was because of the cheaters that tried to manipulate and violate the bonus campaign, and it's obviously because they are new and didn't actually set up the rules to counter such behaviors from gamblers here. As for the delay, I think no one has suffered like you have shown because a whole lot of users have gotten their bonus a whole lot faster, including myself and have also withdrawn twice on the platform with no hassle at all. SCORAS is not perfect and is a new casino, but they have tried to take all criticism at best and worked towards getting a better result.

I believe with time, they will get better and offer better service too; that's if they continue the way they are going with their project.

[BlackBoss_]

I think the whole reason for the SCORAS team to update some of the rules was because of the cheaters that tried to manipulate and violate the bonus campaign, and it's obviously because they are new and didn't actually set up the rules to counter such behaviors from gamblers here. As for the delay, I think no one has suffered like you have shown because a whole lot of users have gotten their bonus a whole lot faster, including myself and have also withdrawn twice on the platform with no hassle at all.

If a marketing team are careful and experienced, they would set up clear terms in their marketing programs, contests or events because there are terms play their roles as immediate changes for the team. I read some posts about cheaters detected by Scoras team but I am not sure about their bonus terms, but basically you can see similar terms in many signature campaigns like the company and the signature campaign manager have rights to change terms of a campaign or pause it anytime.

It's reasonable and important for a business to find cheaters that only want to exploit their business while any money spent needs to be used cleverly so that ti can bring as most positive effects as possible.

SCORAS is not perfect and is a new casino, but they have tried to take all criticism at best and worked towards getting a better result.

They are new but are developing well and I see they're very active in the forum with some activities while their business management looks to be good, active and quickly responsive.

[Cointxz]

I am not making this request for myself. I am asking this for my fellow Bitcointalk members. I don't want them to suffer like me for 72 hours or more. At least for them, make the rules clearer and simpler.

I think the whole reason for the SCORAS team to update some of the rules was because of the cheaters that tried to manipulate and violate the bonus campaign, and it's obviously because they are new and didn't actually set up the rules to counter such behaviors from gamblers here. As for the delay, I think no one has suffered like you have shown because a whole lot of users have gotten their bonus a whole lot faster, including myself and have also withdrawn twice on the platform with no hassle at all. SCORAS is not perfect and is a new casino, but they have tried to take all criticism at best and worked towards getting a better result.

I believe with time, they will get better and offer better service too; that's if they continue the way they are going with their project.

There’s guy that you quote simply just making comment on the conflict procedure for the welcome bonus since there’s 2 separate rules written on this thread and on the games & round board.

The rules is not even complicated and I believe scoras honor the same procedure since user that claim this bonus earlier still received the bonus whichever the method they used.

Also, they have anti cheat method through their casino that will help fight cheater together with rules here.

[AHOYBRAUSE]

When will this be implemented?



I have like almost 1500 banana points now (I am aware it's really low, haha) but those coins are nowhere to be seen and there is no place to convert them. Will it be automated at some point or will there be a conversion window?