Your entire post history shows something very strange:
- 13 posts solely accusing and complaining about stake.
- You only created an account on this forum to complain about stake.
But there you are, continuing to play on the stakes platform and continuing to complain about stake, even though there's a clear Terms of Service addressing the issue you complained about, and even though support clarified everything for you. So why do you continue using stake a site you're constantly criticizing? And the strangest thing about all this is that you're betting large sums of money. Who in this world would put a lot of money into a place they don't like? There's something strange about your betting habits
According to the TOS:
Stake can only cancel or amend a bet/wager if the relevant event has been suspended or cancelled, if there was an obvious error on the relevant bet or its odds, if the bet is placed in breach of the Terms or if required to do so for legal or regulatory reasons.
source:
https://stake.com/policies/termsThis is in point 10 of the Terms of Service, which talks about betting, and you should read it, since you agreed to the TOS when you created your account.