Mybc.game Resolved

[LoveOhLove]

Resolved

[holydarkness]

I'm more interested in knowing the reason why you [and others, really] bother to play on casinos with questionable and yet-to-be-steady reputation rather than the one with solid and clean reputation. [I think this is the more reason why I need to push myself to complete and move my list to gambling section].

Anyway, I'll try to hail uhh, the representative of the casino, see if we can do some miracle here and get them to respond.

[Slow death]

The representative of this casino hasn't been on the forum since the 13th of this month, and I'm very curious to know why you insisted on depositing money into this casino even though you never managed to make a single withdrawal, and every time you deposited money you managed to win a lot. I don't understand that. In most cases, as soon as people realize they haven't been able to withdraw, they stop using the casino immediately, and it's rare for people to make many deposits where each one yielded a profit.

This casino already has a complaint against them on CasinoGuro.



source: https://casino.guru/mybc-game-casino-review

From what I see, they have no intention of resolving the open complaints against them on Casino Guro, but I advise you to file a complaint against them on Casino Guro anyway. We'll see how much longer the creator of their thread on this forum remains inactive or fails to respond before you create a flag.

[LoveOhLove]

The representative of this casino hasn't been on the forum since the 13th of this month, and I'm very curious to know why you insisted on depositing money into this casino even though you never managed to make a single withdrawal, and every time you deposited money you managed to win a lot. I don't understand that. In most cases, as soon as people realize they haven't been able to withdraw, they stop using the casino immediately, and it's rare for people to make many deposits where each one yielded a profit.

This casino already has a complaint against them on CasinoGuro.

https://www.talkimg.com/images/2026/08/17/U47YCb.png

source: https://casino.guru/mybc-game-casino-review

From what I see, they have no intention of resolving the open complaints against them on Casino Guro, but I advise you to file a complaint against them on Casino Guro anyway. We'll see how much longer the creator of their thread on this forum remains inactive or fails to respond before you create a flag.

It's simple, stupid, but simple – I was incredibly lucky at this casino; I haven't seen such a streak in a long time. And yet, they still withdrew $50 (instead of the $300 I won) from my first deposit (which included a 100% bonus and 10 free spins). So, I figured that if I continued to have this kind of luck without the bonus, there wouldn't be any restrictions to withdrawal. However, I lost the next two deposits, and only got lucky on my fourth.
And the fact that there was a thread on the forum and a representative on it inspired some confidence.
Yes, I am a gambler and often get carried away, so sometimes at obvious moments I can think irrationally

It's sad to see that they don't even respond to casinoguru and haven't resolved a single complaint
If the problem isn't resolved within 48 hours, I'm still going to file a complaint with ADR, specifically CADRE, which is the approved provider for resolving such issues with Anjouan-licensed casinos

[un_rank]

The support rep who is probably underpaid for the hours they are working really does not have any information.  These sort of casinos block them out while only feeding them generic, unhelpful replies, hoping you will get tired of asking.

Unreputable casino with other scam accusations, chances of getting your winnings or your deposit back are very slim here. Making more reports will help tank their reputation and prevent anyone else from falling victim

- Jay-

[SuperBitMan]

I'm more interested in knowing the reason why you [and others, really] bother to play on casinos with questionable and yet-to-be-steady reputation rather than the one with solid and clean reputation.

Majority of those people putting out complaint in this forum about casinos scam are not actually in this forum.
They only come to this forum because they feel they can get solution through this board.

Some are in this forum but they don’t visit the scam accusation board, and when you don’t visit the scam accusation board you won’t know a casino that is good or bad.

Those set of people that usually visit this scam accusation board can’t use BC.game or any other casino that is always accused of scam in this board.

If people on this forum and not, can always visit the scam accusation board they won’t be having this kind of problem.

[Lontor]

You can tell the difference?

Mybc.game isn't the famous bcgame, and you knew?
Why did you choose to take such risk then?

Just because a casino shares name that's almost identical to other big casinos doesn't mean they will be loyal.
You brought this on yourself.

[LoveOhLove]

You can tell the difference?

Mybc.game isn't the famous bcgame, and you knew?
Why did you choose to take such risk then?

Just because a casino shares name that's almost identical to other big casinos doesn't mean they will be loyal.
You brought this on yourself.

As far as I know, the famous BC.Game is actually infamous on this forum.
Lately, I've been mostly playing duel and stake. But sometimes I try out new casinos. As a rule, I start with small deposits at new casinos. If the experience is good, I’ll continue playing there.
Moreover, there was a representative on the  mybc.game topic, and besides a complaint about verification (which, by the way, I had no problems with), there was nothing particularly negative there
Besides, since I’m about 90% sure their rep won’t show up on this forum again and mybc.game will just ignore the complaint, you might get a chance to see how the Anjouan license actually holds up. I know the general consensus right now is that it’s pretty much useless. But hey, people used to say the same about Curacao licenses, and I’ve actually had two successful cases where they helped me sort things out with shady casinos.Plus, Anjouan now has a few verified ADR providers, which is quite encouraging. Either way, I’m not just going to let this slide. I’ve got plenty of free time on my hands, and I’m more than willing to spend it fighting this casino's unfair practices

[mickpaoli]

Hey guys! We reviewed this case in full and identified an error in the initial classification of the player's balance.

At the time of the original withdrawal review, the winnings were incorrectly treated as originating from a non-deposit bonus, which is subject to a maximum withdrawal limit under our terms. After conducting a more detailed review of the account and transaction history, we confirmed that the player had made a qualifying deposit and that the disputed winnings should not have been subject to the non-deposit bonus withdrawal limitation.

Once this was confirmed, we corrected the decision accordingly.

To be clear, this correction is not being made because a complaint was posted publicly. The complaint brought the case back to our attention for an additional review, but the reason for reversing the original decision is simply that our initial assessment was incorrect. Had the same discrepancy been identified through an internal review or support escalation, the outcome would have been exactly the same.

The full disputed amount will now be credited back to the player's balance, and we kindly ask the player to submit a new withdrawal request. We will make sure the request receives priority attention so the withdrawal can be processed as smoothly and quickly as possible.

Additionally, as an apology for the inconvenience and the time spent resolving this matter, we will credit 100 Free Spins to the player's account as a goodwill gesture.

We apologize for the incorrect initial assessment. We have also reviewed the case internally to help prevent similar classification errors in the future and appreciate the player's patience while we resolved the matter. 

[mickpaoli]

We would also like to emphasize that the amount involved in this case was never a factor in the original decision. A withdrawal of approximately $300 is well within the normal scope of transactions processed on our platform and does not represent any reason for us to delay or prevent a legitimate withdrawal. This was not an attempt to avoid paying the player or restrict access to their funds; it was simply a human error during the initial review, where the balance was mistakenly classified under the wrong bonus conditions. Once that mistake was identified, there was no hesitation in correcting it and restoring the full amount. 

[LoveOhLove]

I'm glad this seems to be sorted out. I can confirm that my account balance has been refunded and 100 free spins have been credited, which is encouraging. However, until the withdrawal is processed, I won't jump to any conclusions. Once everything is fully resolved, I will definitely update my statements regarding mybc.game's dishonesty

[holydarkness]

We would also like to emphasize that the amount involved in this case was never a factor in the original decision. A withdrawal of approximately $300 is well within the normal scope of transactions processed on our platform and does not represent any reason for us to delay or prevent a legitimate withdrawal. This was not an attempt to avoid paying the player or restrict access to their funds; it was simply a human error during the initial review, where the balance was mistakenly classified under the wrong bonus conditions. Once that mistake was identified, there was no hesitation in correcting it and restoring the full amount. 

I am thanking you for the prompt action following my PM, to review the case and re-evaluate the situation, even not so shy to admit mistake happened previously, once it was brought to your attention. I do hope you can continue to perform at this pace and transparency and improving your system by learning from this situation.

I'm glad this seems to be sorted out. I can confirm that my account balance has been refunded and 100 free spins have been credited, which is encouraging. However, until the withdrawal is processed, I won't jump to any conclusions. Once everything is fully resolved, I will definitely update my statements regarding mybc.game's dishonesty

Kindly update us once received, I'll hunt our dear Paoli myself if you met difficulties in withdrawing what should --as per their words-- be priority withdrawal.

[Itz-prisigold]

I'm glad this seems to be sorted out. I can confirm that my account balance has been refunded and 100 free spins have been credited, which is encouraging. However, until the withdrawal is processed, I won't jump to any conclusions. Once everything is fully resolved, I will definitely update my statements regarding mybc.game's dishonesty

It's a good thing that your case have been resolved. And just like you said you shouldn't conclude yet just because your deposit was refunded and you got some free spins. Until withdrawal is processed successfully before you can make your final judgment.

Hopefully, things will go smoothly for you this time around. And to users that always like depositing funds into new casino's should learn from others experience. Always check the casino's reputation and how long the casino has been around before making deposit.

[LoveOhLove]

I received my withdrawal

[LoveOhLove]

But I still have a question. I was awarded 100 free spins as an apology for the misunderstanding. But what if I wager this freespins? Will they tell me again that I've reached the bonus withdrawal limit? It seems like a mockery xD

[acroman08]

But I still have a question. I was awarded 100 free spins as an apology for the misunderstanding. But what if I wager this freespins? Will they tell me again that I've reached the bonus withdrawal limit? It seems like a mockery xD

If you want a clear answer, you should ask them about it, and you should also ask if the free spins they gave you as an apology for the misunderstanding has any other terms that needs to be followed.

Glat to hear that your issue got resolved.

[SuperBitMan]

I received my withdrawal

I’m happy to here that.
holydarkness You are doing a great job in this scam Accusation board, please keep it up always.

BC.game you need to continue solving issues like this so you can at least gain back a little trust that people once had in you.
I really can’t use BC.game casino again because of this issue they are always having with there customers, I believe they still have a lot of cases that is still unsolved, I really don’t know if there team are the reason why cases are not given proper attention.

OP once again I’m happy for you.

[LoveOhLove]

I received my withdrawal

I’m happy to here that.
holydarkness You are doing a great job in this scam Accusation board, please keep it up always.

BC.game you need to continue solving issues like this so you can at least gain back a little trust that people once had in you.
I really can’t use BC.game casino again because of this issue they are always having with there customers, I believe they still have a lot of cases that is still unsolved, I really don’t know if there team are the reason why cases are not given proper attention.

OP once again I’m happy for you.

By the way, we were talking about a different casino here - Mybc.game

[holydarkness]

But I still have a question. I was awarded 100 free spins as an apology for the misunderstanding. But what if I wager this freespins? Will they tell me again that I've reached the bonus withdrawal limit? It seems like a mockery xD

Best move I think you can do is to withdraw everything [which you already did] and then use the free spins like nothing-to-lose rounds, for pure fun. If they let you withdraw them all without bonus wd limit, then good. If not, then at least you have already get the core of the purpose of the gambling itself: fun.

Lock the thread, the button is at bottom left of the page.

[SuperBitMan]

I received my withdrawal

By the way, we were talking about a different casino here - Mybc.game

Ok, but you should have just said Mybc casino, you shouldn’t have but the game so it won’t confuse people, I was actually thinking it was BC.game.

I have not heard of Mybc casino before however, I just searched for it and I saw the casino exist.

I’m very sure a lot of people was thinking that you were talking about BC. game that people always accuse of one scam or the another.

since the case have been solved you can lock the thread