🎰 Spin.io ★ Fast Withdrawals ★ No KYC ★ VIP Transfer ★ 100% up to $100,000

[Franklyn-wood]

Heads up before depositing here

I don't think everything is alright with this casino because the Op has not replied any of the complains and comments from the first page. And with this your accusation there is strong possibility that they are not good to use. And with this I strongly advise gamblers in the forum to steer clear from the casino. Seeing this and still go ahead to deposit and playing is your own risk.  Thanks for bringing this to the public notice.

I am seeing complaints here and I have checked from page one to this current page but not seen the spin.io representative writing about the confusion people are having about their website or come to address the matter on ground.
Should I assume that there is something hidden about their silence or they have not come online to check what's happening on their casino thread. The design on the spin casino is lovely!

Seeing all the complains questions and observations from all prospective customer hearing out there minds in the thread with expectations of receiving reply to there various question but non have been attended to, this could be that the media team representative of the Spin.io might not be conversant with such a forum or maybe they are working on the complain underground before coming up to reply any of the questions asked.

[Barikui1]

- rxdtrip, in your specific case we did ask our sportsbook provider about your bets and without going into too much details the decision was made that you broke the T&C. We are not looking to scam people, but we also have zero tolerance for fraud since we need to protect ourselves too.

If he broke the T&C rules, at least he should be aware of what he did, so that other gammers will not make the same mistake or will not take the same action that landed him in trouble, so it would be nice if you specify what he did, so that we can all learn from it.
And finally, it's a good thing actually that you responded to most of the key questions and matters going on in the thread, but it's better that it should be done faster next time, because nothing makes a gambler more happy than when his challenges is responded to, as quick as possible, sinlnce customers service response plays an important role in retaining gamers in a casino.

[Little Mouse]

I just have checked the casino, made a deposit and played for a while. Enjoyed the casino.
Fast withdrawal. My first withdrawal took less than 10 seconds to reach in my wallet. Impressive.

[rxdtrip]

- rxdtrip, in your specific case we did ask our sportsbook provider about your bets and without going into too much details the decision was made that you broke the T&C. We are not looking to scam people, but we also have zero tolerance for fraud since we need to protect ourselves too.

Thanks for the reply.

You say the sportsbook provider confirmed I broke the T&C, but you didn’t specify which exact rule I violated. I only placed 6 manual tennis bets with no bonuses. Betby (your sportsbook provider) accepted and settled every bet normally. - https://i.ibb.co/LBqwwWk/bets.jpg

More importantly - even if you decided to void the $181 profit, on what basis did you confiscate my original $710 deposit?

Your own support previously admitted in emails that your Terms don’t clearly allow seizing a player’s un-bonused deposit. - https://i.ibb.co/gb800nVm/image.png I’m still waiting for a clear answer on that.

Please return at least my original $710 deposit back to the wallet address I made the deposits from.

Full details and screenshots here:
Spin.io Stole My $710 Deposit After Only 6 Tennis Bets

[CryptSafe]

I just have checked the casino, made a deposit and played for a while. Enjoyed the casino.
Fast withdrawal. My first withdrawal took less than 10 seconds to reach in my wallet. Impressive.

This is good to hear although I have read lot's of complaints here about this casino which is very disappointing and the casino representative has respond to them. Although his response was much anticipated but it came late which is not good for such a casino to start a thread like this living users of their platform complaints unattended to early enough.

As a casino, they should know that their representative or customer support needs to be very much active on platforms that could be of very importance to them because any neglect could stir up reactions and cast doubt on the path of the casino. So in other to avoid this, the OP or representative needs to be very much active here by responding to members complaints and inquiry about the casino platform timely.

[Agbamoni]

Welcome to the forum Spin.io. Although the name is a bit similar to Spinly 

I like the aesthetics of the Spin.io platform. It is not hard to navigate, and the games are not new to the eye, especially the slot games. Maybe when I'm free, I will check deposits and withdrawals by betting on sports.

Yeah it was also the same thing I thought when I saw the casino but however we have seen a lot of casino like that even with the ones that has similar user interface. Meanwhile one thing I also find very interesting in Spin is there organizing nature because when you visit the casino you will definitely have the feeling to bet. However I noticed that they have bonus for users after registration but you wouldn't use it immediately if you have not made a deposit, they should endeavor to update their minimum deposit amount so that people wouldn't make mistake by depositing lower amount.

Now there is the catch. They set requirements for bonuses when other casino don’t mind giving bonuses to users without deposit. The bonus is supposed to be free for new users. The requirement for wagering the bonus may be difficult which I think is better than making deposit compulsory. If the Spin.io casino wants more users they need more promotion.

I also noticed their licensing and other casinos associated with them.

[Cointxz]

Now there is the catch. They set requirements for bonuses when other casino don’t mind giving bonuses to users without deposit. The bonus is supposed to be free for new users. The requirement for wagering the bonus may be difficult which I think is better than making deposit compulsory. If the Spin.io casino wants more users they need more promotion.

I also noticed their licensing and other casinos associated with them.

That’s not a catch.

Most of the casino even reputable one requires deposit on their bonuses because that’s the core principle on why casino give bonuses, to make player deposit and play.

Some casino allowed players to use the bonus immediately but it was backed by high wagering requirements and sometimes need to deposit too before you can withdraw.

[Taskford]

Yeah it was also the same thing I thought when I saw the casino but however we have seen a lot of casino like that even with the ones that has similar user interface. Meanwhile one thing I also find very interesting in Spin is there organizing nature because when you visit the casino you will definitely have the feeling to bet. However I noticed that they have bonus for users after registration but you wouldn't use it immediately if you have not made a deposit, they should endeavor to update their minimum deposit amount so that people wouldn't make mistake by depositing lower amount.

Now there is the catch. They set requirements for bonuses when other casino don’t mind giving bonuses to users without deposit. The bonus is supposed to be free for new users. The requirement for wagering the bonus may be difficult which I think is better than making deposit compulsory. If the Spin.io casino wants more users they need more promotion.

I also noticed their licensing and other casinos associated with them.

What do you mean free? Because I think the casinos don't offer that if their new players didn't made any deposit.

Usually they match the bonuses given to the amount they deposit for the first time. This is what usually I encounter on a casino. The disappointing part out there is usually they asked huge wager requirements with the bonuses given.

That's why for experienced gambler want to try new casinos, this welcome bonus or other thing what they called is not appealing to them and usually players will play directly without grabbing the offer of the casino.

[Haunebu]

You say the sportsbook provider confirmed I broke the T&C, but you didn’t specify which exact rule I violated. I only placed 6 manual tennis bets with no bonuses. Betby (your sportsbook provider) accepted and settled every bet normally. - https://i.ibb.co/LBqwwWk/bets.jpg

More importantly - even if you decided to void the $181 profit, on what basis did you confiscate my original $710 deposit?

Your own support previously admitted in emails that your Terms don’t clearly allow seizing a player’s un-bonused deposit. - https://i.ibb.co/gb800nVm/image.png I’m still waiting for a clear answer on that.

Please return at least my original $710 deposit back to the wallet address I made the deposits from.

Betby? There's your answer right there. Betby is the most popular and scandalous sports provider simultaneously in the crypto gambling world and you can find many, many such similar cases linked to this provider on various crypto gambling sites.

Spin.io could still return your deposit though I wouldn't hold my breath thanks to Betby's involvement here.

[Bitcoin Maxi]

A member explained this above, but I would still like to hear from the casino's side, since I have been using an exchange account to fund my balance and the casino is sending it directly to the exchange, a place where I consider such a practice to be wrong if a situation occurs in the future where the casino can’t accept your deposit and is forced to return it; it’s easier if the player is using his own wallet where he has control over it than a third-party hot wallet, which it will be hard to claim.

Thank you for the link and I have seen the reply. The word KYC is looking like trend for casinos to be calming they are not going to ask for KYC when they are going to do that at any point in time and the Spin Terms and conditions has already admitted that.

Using a third party wallet to send fund to spin is confusing why they will confiscate the money. So I can not send fund from an exchange I am using? This is too strict if I may ask.

[Spin.io]

A member explained this above, but I would still like to hear from the casino's side, since I have been using an exchange account to fund my balance and the casino is sending it directly to the exchange, a place where I consider such a practice to be wrong if a situation occurs in the future where the casino can’t accept your deposit and is forced to return it; it’s easier if the player is using his own wallet where he has control over it than a third-party hot wallet, which it will be hard to claim.

Thank you for the link and I have seen the reply. The word KYC is looking like trend for casinos to be calming they are not going to ask for KYC when they are going to do that at any point in time and the Spin Terms and conditions has already admitted that.

Using a third party wallet to send fund to spin is confusing why they will confiscate the money. So I can not send fund from an exchange I am using? This is too strict if I may ask.

To clarify this part, it needs to be in T&C to protect us incase there are situations where someone is using stolen funds and deposits into the casino for example. We would never confisacte someone depositing from Binance or some CEX. This is only for special cases where law enforcement or some authorities would reach out and ask us to freeze a specific player due to stolen funds. Hence we need to have it in the terms and conditions.

[MainIbem]

I just recently registered but yet to fund my wallet, try out some games and confirm the speed of their withdrawal, I had to go through their TOS  and numbers 6 caught my attention so i had to bring it up. Those who are strictly No KYC gamblers should take note of it cause the casino fully supports KYC and you can see where they stated that "Addictional verification may be required for large transactions, they didnt specify the amount, so if you're someone who strictly gambles with casino that supports No KYC, read their TOS so you don't deposit large amount and complain later when your withdrawal is disabled and they ask for KYC.

[Orpichukwu]

A member explained this above, but I would still like to hear from the casino's side, since I have been using an exchange account to fund my balance and the casino is sending it directly to the exchange, a place where I consider such a practice to be wrong if a situation occurs in the future where the casino can’t accept your deposit and is forced to return it; it’s easier if the player is using his own wallet where he has control over it than a third-party hot wallet, which it will be hard to claim.

To clarify this part, it needs to be in T&C to protect us incase there are situations where someone is using stolen funds and deposits into the casino for example. We would never confisacte someone depositing from Binance or some CEX. This is only for special cases where law enforcement or some authorities would reach out and ask us to freeze a specific player due to stolen funds. Hence we need to have it in the terms and conditions.

Now this is understandable and fair enough; at least I/anyone can use this as a reference in case they make a deposit from an exchange like the one mentioned above, except for the EU sanctions. Once the deposit should arrive, you also need to update your policy as soon as possible to include that, as that’s where players look before they make any decision based on what they understand about the casino rules.

[Spin.io]

You say the sportsbook provider confirmed I broke the T&C, but you didn’t specify which exact rule I violated. I only placed 6 manual tennis bets with no bonuses. Betby (your sportsbook provider) accepted and settled every bet normally. - https://i.ibb.co/LBqwwWk/bets.jpg

More importantly - even if you decided to void the $181 profit, on what basis did you confiscate my original $710 deposit?

Your own support previously admitted in emails that your Terms don’t clearly allow seizing a player’s un-bonused deposit. - https://i.ibb.co/gb800nVm/image.png I’m still waiting for a clear answer on that.

Please return at least my original $710 deposit back to the wallet address I made the deposits from.

Betby? There's your answer right there. Betby is the most popular and scandalous sports provider simultaneously in the crypto gambling world and you can find many, many such similar cases linked to this provider on various crypto gambling sites.

Spin.io could still return your deposit though I wouldn't hold my breath thanks to Betby's involvement here.

Going back to rxdtrip case, this will be the final reply here about it because we dont want to keep going back and forth but we did follow the instructions from our provider and our T&C. Rxdtrip also been informed about exactly why he got confiscated, and I do agree taking the deposit aswell is harsh but the problem is if we return the deposit then we also welcome players back to do the same thing without any risk. It needs to be some punishment for breaking the T&C and when our provider also agrees then thats case closed.

[rxdtrip]

Going back to rxdtrip case, this will be the final reply here about it because we dont want to keep going back and forth but we did follow the instructions from our provider and our T&C. Rxdtrip also been informed about exactly why he got confiscated, and I do agree taking the deposit aswell is harsh but the problem is if we return the deposit then we also welcome players back to do the same thing without any risk. It needs to be some punishment for breaking the T&C and when our provider also agrees then thats case closed.

So you admit that taking the deposit is harsh, and you’re doing it as a punishment so other players don’t “do the same thing without any risk”.

I’ve posted everything publicly from the beginning - bet history, deposit txs, emails. Meanwhile you keep saying “you broke the T&C” without ever naming the actual rule or showing any real proof.

I just placed 6 tennis bets and didn’t use any bonuses, passed KYC, and you still took both the winnings and my $710 deposit as a “punishment”. That’s pretty wild.

I still want at least the original $710 deposit back.

Anyone who wants to see the full details can check here:
Spin.io Stole My $710 Deposit After Only 6 Tennis Bets

[Haunebu]

Going back to rxdtrip case, this will be the final reply here about it because we dont want to keep going back and forth but we did follow the instructions from our provider and our T&C. Rxdtrip also been informed about exactly why he got confiscated, and I do agree taking the deposit aswell is harsh but the problem is if we return the deposit then we also welcome players back to do the same thing without any risk. It needs to be some punishment for breaking the T&C and when our provider also agrees then thats case closed.

Nonsense! Way bigger sites than you guys either restrict/limit player stakes in order to stop the player from betting big or just refund the deposit and ban the player completely when they identify sharp bettors like him which is why your response is illogical..

Y'all just proved to everyone that y'all can confiscate anyone's deposits by stating advantage play which is basically theft of the lowest order. Smh!

[Wakate]

Heads up before depositing here

I already posted a detailed complaint about Spin.io:
Spin.io Stole My $710 Deposit After Only 6 Tennis Bets

Quick version of what happened:
- Deposited $710 USDT, no bonuses
- Made only 6 tennis bets (5 ITF + 1 French Open Qual)
- Won about $181
- Passed KYC without any issues
- After that they confiscated the whole balance (deposit + winnings) saying “advantage play”

Their sportsbook provider accepted and settled everything normally. Still took the money.

Also their ads say “No KYC” and “Fast Withdrawals”, but in reality they asked for KYC on the first withdrawal and froze the funds.

Full screenshots and details are in the thread above. Just wanted to leave a warning here.

I thought spin.io is a new casino? I am very surprised to see that they have been existing before now with complaint that needed to be resolved. After you created the thread and shared how they took your money without caring to pay back, did they later pay fix the issue? You deposited $710 and won $181 and they confiscated everything right? This is strange.